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118018

☎️ 118018 👆 is not a valid (Unknown) United Kingdom Phone Number. It has a prefix of 118018.

You could come across this phone number on your Caller ID in one of the following ways:

+44118018+44 118018118018+44-118018

118018 Tagged as:

bt nhs 24 sky talktalk maidenhead cookstown boyzone uk ireland bedford council

TimeLine of events for phone number 118018

  • Unknown charge on account, resolved
    Jan
    2019
  • Number not in use; googled it
    Nov
    2018
  • Not a scam, high call charges
    Nov
    2018
  • Scam call; misleading, charging fees
    Oct
    2018
  • Missed call from unknown number
    Oct
    2018
  • Beware of phone number scams
    Oct
    2018
  • Number is extremely negative experience
    Sep
    2018
  • Father-in-law charged; rang twice
    Aug
    2018
  • Scam call from fake number
    Aug
    2018
  • Avoid this number; it's scammers
    Jul
    2018
  • Confusion with changed pin number
    Jun
    2018
  • Confirming £2/minute premium is accurate
    May
    2018
  • Expensive call to inactive number
    May
    2018
  • Missed call led to charges
    Apr
    2018
  • Unhappy about unexpected charges
    Apr
    2018
  • Suspicious call from disconnected number
    Feb
    2018
  • Suspected scam; number disconnected quickly
    Feb
    2018
  • Unexpected high charge for unknown call
    Feb
    2018
  • Warning about potential money scam
    Sep
    2017
  • Displeased with expensive hold charges
    Sep
    2017
  • Scam involving Irish call center
    Jun
    2017
  • Suspected scam call from number
    Jun
    2017
  • Warning: possible scam detected
    May
    2017
  • Charged for misdialing police number
    Jan
    2017
  • High charges, scam number alert
    Dec
    2016
  • Caller identified as scam; complain
    Nov
    2016
  • Suspected scam call from Bedford
    Nov
    2016
  • NHS phone issues, private companies involved
    Oct
    2016
  • BT targeting elderly, unreasonable charges
    Jul
    2016
  • Frustrated with misleading phone number
    Jun
    2016
  • Charged £18 for a scam call
    Apr
    2016
  • BT customer service complaint, scam
    Mar
    2016
  • Unrecognized charges for unexplained calls
    Mar
    2016
  • Incorrect charge for unmade call
    Feb
    2016
  • Unwanted charge for fraudulent call
    Feb
    2016
  • Elderly targeted by expensive calls
    Jan
    2016
  • High charges for phone calls
    Jan
    2016
  • Unexpected Talktalk charge for call
    Jan
    2016
  • Phone interception authorization concerns raised
    Jan
    2016
  • Unexplained high phone bill complaint
    Jan
    2016
  • Unauthorized charge for strange calls
    Jan
    2016
  • Unauthorized calls causing financial concerns
    Jan
    2016
  • Incorrect charge for unmade call
    Jan
    2016
  • Disputed high phone bill charges
    Oct
    2015
  • Doctor's number change resulted in scam
    Sep
    2015
  • Frustrated by unexpected call charge
    Jul
    2015
  • Disputed charge for unknown call
    Jul
    2015
  • Suspicious calls causing concern; scam!
    Jul
    2015
  • Incorrect number resulted in charges
    Jun
    2015
  • Unexpected charge for uncalled number
    Jan
    2015
  • Mother charged unfairly by BT
    Jan
    2015
  • Telecom 2 Ltd contact information provided
    Jan
    2015
  • Unwanted calls from unknown numbers
    Jan
    2015
  • Unrecognized calls on my bill
    Dec
    2014
  • Unexpected directory charge dispute issue
    Dec
    2014
  • High cost for short time
    Oct
    2014
  • High charges for call verification
    Jun
    2014
  • Number disconnected; suggested alternate service
    Jun
    2014
  • No longer in service number
    Apr
    2014
  • Mum charged £98 for unknown call
    Apr
    2014
  • Unrecognized number caused billing issue
    Feb
    2014
  • Missed a wedding ring
    Feb
    2013
Number Of Searches: 318 Number Of Comments: 62 First Seen: 13 February 2014 General Reputation: negative

This number has recently been searched from Phocle Green(Herefordshire) and Poolend(Staffordshire).

118018 has 62 comments of which 18 x negative and 43 x neutral and 1 x positive

SHARE YOUR EXPERIENCE - LEAVE A COMMENT

118018 Summary (Read all comments)

Phone number ☎️ 118018 👆 is reported as associated with automated messages directing callers to a premium-rate directory enquiries service that charges high fees per minute. Many users describe receiving missed calls from seemingly inactive or out-of-service numbers, which when returned, prompt expensive calls to this line. Complaints include unexpected charges, lack of refunds, and difficulty disputing unauthorised calls. Vulnerable groups such as the elderly appear frequently targeted, raising concerns about potential exploitation and scams. BT and other providers are often mentioned as reluctant or unable to resolve billing disputes linked to these calls. The consensus warns against returning missed calls from unfamiliar or suspicious numbers referencing this service to avoid hefty and potentially fraudulent charges.

Reports on phone number 118018

8 years
Not sure how this ended up on my bill, but it charged me £6.69. I rang O2 about it and luckily they sorted a refund out for me, thank goodness!
8 years
I received a missed call from ‭0116 353 3879‬ and decided to return the call, only to be greeted by a pre-recorded message saying, “this number is no longer active. Kindly hang up and ring 0118918 instead.” I’m rather relieved I took the time to do a quick search on this number!
8 years
Should you accidentally dial a wrong number, connect with an inactive line, or reach a number that doesn't take inbound calls, you might find yourself directed to this service. It's essentially directory assistance, akin to the various 118 numbers. There's nothing misleading about it; however, if you opt to connect and linger on the line for a considerable stretch, be wary-it could lead to a hefty bill. It’s wise to jot down the correct number they provide as soon as you receive it.
8 years
Just received a missed call from 01162196695, so I thought I'd ring back. To my surprise, a voice told me, "This number is out of service. Please hang up and call 118018 instead." Quite baffling, considering I had just spoken to it! Upon looking up 118018, I found out they charge a staggering £2 plus per minute. It feels utterly dodgy, doesn’t it? Almost like they're preying on hard-working folks to line their own pockets. One has to wonder if they're actually using old numbers to rake in cash... surely that can’t be legal, can it?
8 years
I got a random call from 01162192607 on my phone, but they didn’t leave any voicemail. When I tried ringing them back with my number blocked, the recording said the number isn’t active anymore and told me to use 118048 instead, mentioning that it might be expensive to call. Quite odd!
8 years
Be careful, this is a dodgy scam. The first call came from 01628240873 and it was just a hang-up. But when I checked on 1471, it showed that number and said it’s based in Maidenhead. I tried calling it back and got a message saying the number’s not in service anymore. My advice is don’t ring 118 018 - it’s a total rip-off. They charge you at least £2 just to connect, then £2 a minute on top, plus whatever your phone company charges. Seriously, avoid calling those numbers.
Maidenhead
8 years
Absolutely dreadful! This number is more annoying than a fly in your pint.
8 years
My father-in-law, who's quite old, called back on the number two times and ended up with a huge bill.
8 years
Got a call from 01491 433521 earlier, but as soon as I tried to ring back, it just clicked off and then said the number wasn’t active anymore. Tried checking with 118018 and turns out it’s one of those dodgy premium numbers. Absolutely a scam, so I’d steer clear. People running these should seriously be put behind bars.
8 years
Fraudsters at work… steer clear of this number!
8 years
If you ring the main number for our building, it plays a message saying that the number you called isn't active anymore. Then it tells you to hang up and call 118018 instead, warning you the cost is £2 per minute. This is set up through some smart divert thingy with a pin code, but the pin was changed and now no one knows what it actually is.
8 years
yeah, that £2 a minute charge seems right. i'm looking into it now,
8 years
I tried calling a number, only to be informed it was out of service, and was rerouted to 118018. Can you believe I've been charged £15.53 for a bleedin' 7-minute chat?! Absolutely ridiculous!
8 years
I received a missed call on my mobile from NHS 24 yesterday, so I decided to return the call. To my surprise, I was informed that the number doesn’t accept incoming calls and instead was directed to ring 118018. When I did, I found out it was just a directory inquiries service. To top it off, I was charged £2.25 for the call! Quite frustrating, to say the least.
NHS 24
8 years
Yesterday, I received a missed call from NHS 24 on my mobile, so I thought I’d ring them back. However, when I did, I was informed that the number doesn’t accept incoming calls and was advised to dial 118018 instead. So, naturally, I called the number only to find out it was for directory inquiries! To top it all off, they charged me £2.25. I'm rather displeased with the whole situation!
NHS 24
8 years
Received a call on my mobile from 02886003117 claiming to be from Cookstown. When I picked up the phone, I was met with silence. After that, I tried to ring the number back, only to find out that it was no longer in service and I was directed to 118018. This raised my eyebrows, as it was clearly an active number when they called me. As a precaution, I’ve avoided dialling 118018 altogether.
Cookstown
8 years
I received a call from 020305848614, but it disconnected almost immediately. Upon attempting to return the call, I was informed that the number is no longer active and was advised to reach out to 118018. It’s clearly some sort of scam.
9 years
I've noticed a peculiar charge of £24.53 on my bill for a call that supposedly lasted 11 minutes and 30 seconds, made on 11th January to the number 118 018. To be honest, I can't recall making this call at all, and I'm at a loss trying to figure out what's gone awry. Does anyone have any insights on this?
9 years
Is anyone here a fan of the Irish lads' music group Boyzone? I reckon the entire UK ought to chip in because they're charging me a whopping £13.20 for a mere four-minute hold! And to top it off, they don't even do refunds for the service! Does no one appreciate the joys of free entertainment anymore?
BoyzoneUK
9 years
Don't bother with 118018, it's a scam from Ireland supposedly raising cash for terrorism! When I rang, an automated message said to call a number charging £1 a minute. I waited on the line for about four minutes and no one answered, yet I got charged £13.20. My landline company said they can't refund me and basically couldn't care less. Proper rip off.
9 years
What a complete con!
It’s clearly an Irish call centre handling these calls and the associated contracts. One can't help but notice that all the representatives possess Irish accents and claim they’re stationed in Ireland. When you attempt to voice a complaint, they provide an email that finishes with 11890.ie. That’s simply the domain of an Irish directory inquiry service!
Ireland
9 years
I received a call from O17563548878, and the person on the other end insisted they were associated with that number.
9 years
Looks like a total rip-off to me.
10 years
Today, I received a bill from BT for a call to this number, and I was absolutely furious since I never made such a call. After some heated discussions with their customer service, who insisted I had dialled it, my husband realised that this call coincided with the moment I rang our local police station. When I attempted to report a hit-and-run, the message I received was that this number was out of service, and that I would be redirected to the appropriate one. Unfortunately, it turned out to be 118018, which resulted in a hefty £16.00 charge on my bill. Since I pay BT by direct debit, they swiftly took the funds and categorically refused to refund me. I can't believe that after trying to report an incident, I've ended up feeling scammed yourself by the authorities. Now I'm reluctant to even pick up the phone.
BT
10 years
Avoid calling this number, it’ll cost you at least £2 a minute. I called back a missed call from 0138762365 and got a message saying the number’s not in service anymore and to contact 118018 instead.
10 years
Clearly a dodgy operation, isn’t it? One has to wonder why BT hasn’t taken a stand to put a stop to this nonsense by simply not processing these calls.
BT
10 years
I received a call from someone claiming to be from Bedford Council and the NHS. They inquired about any car accidents I might have experienced over the last couple of years. The call came from the Bedford area, specifically from the number 01234600377. Curious about their legitimacy, I decided to return the call, only to be informed that this number was no longer active, and I was advised to contact 118018 for further assistance.
Bedford CouncilNHSBedford
10 years
I'm attempting to contact a local outpatient service for the NHS, but it appears that the number I've been given is defunct. I also received a 118018 number, but I'm left wondering what's really happening. It feels as though private firms are slowly creeping in and exploiting the NHS, charging extortionate rates just for a simple phone call. It's absolutely appalling!
10 years
Absolute nonsense! I've never even dialled that number, yet BT is demanding a sum of £39.57 from me. Honestly, they need to reassess their practices. At my age of 84, it feels like these scammers are honing in on older folks like myself… it’s disgraceful!
BT
10 years
This morning, I rang my usual taxi service only to find out that the number is no longer active. I was then advised to call 118018, which connected me to an American woman who informed me that I’d reached directory enquiries! It’s absolutely maddening! What on earth is this going to set me back? How dare they treat customers like this! It’s beyond outrageous; it's simply disgraceful!
10 years
I noticed a charge of £18 for a call to 118, but here's the kicker: there was absolutely no one at home to place that call! This seems like a right con, if you ask me.
118
10 years
I've been in the same quandary with BT! I rang them up while I was in the heart of Mumbai, only to be met with complete resistance from the guy on the other end! He insisted I needed to fork out yet another payment........and now I'm down about £70! It’s utterly ridiculous, a full-on scam if you ask me. I even resorted to their online chat to voice my concerns, and the advisor absurdly suggested I reach out to the 118 folks instead???? I mean, seriously? Then, to top it off, they had the nerve to ask me not to complete the feedback survey as they were still 'processing' my complaint.........which, I can assure you, never transpired. Something's got to give here, as this is nothing short of a fleecing!
BTMumbai
10 years
I've recently been hit with charges from Sky for the last couple of months: £2.99 and £3.99 for a call that I definitely never made. It seems rather odd to have these fees pop up for a number I've got no recollection of dialling.
Sky
10 years
I've received a bill from Sky for this number, but I haven’t actually called it!
Sky
11 years
I can hardly believe I've been billed £31.85 for a call to 118018 that I certainly didn’t initiate. BT insists that I have to cough up the cash since it originated from my phone line. Is there any way to get this money back from the 118018 company? It feels like a right con to me!
BT
11 years
My elderly parents recently reached out to a catalogue service, Easylife Group, using the number 0844 441 8448, which is supposedly a support line. Upon calling, they were greeted by a message stating that this number is no longer in service and were directed to ring the new number, 118018. Consequently, their TalkTalk bill reflected a charge of 14p for the call to the 0844 number, and a whopping £25.50 for the call to 118018, just to place an order for some mobility aids from Easylife. It’s rather concerning that such a company is specifically aimed at the elderly demographic-something highlighted by numerous other complaints here. Surely, action should be taken regarding their practices!
Easylife GroupEasylife
11 years
I just got hit with a bill of £51.43 for a 25-minute call to 118018! What on earth is going on? Who can I contact without racking up more charges? I've parted ways with BT and there's no way I’m ever going back on principle. What a ridiculous situation! Over three months, I had 11 calls that have come to a staggering £114.77. What a brilliant con, eh?
BT
11 years
I've just received a bill from Talktalk for a call made to the 118018 number, referencing SC079, lasting 3 minutes and 4 seconds on the 12th of January, 2016. The charge amounts to £6.44! I can't remember ever dialling that number at all!
Talktalk
11 years
Who exactly gives the nod for these phone call interceptions? Shouldn’t the Proceeds of Crime Act be relevant in this situation? I’m quite worried, given what I've read in the comments above, that BT imposes charges even when 118018 hasn't been dialled, as was the case for me just a little while ago (Tuesday afternoon, 19/1/16). After receiving the notification on my mobile, I decided to try the landline, just in case the issue was isolated to the mobile network. This means I've now not attempted to call 118018 on two occasions. Now I'm at a bit of a loss trying to reach the number I actually need to contact.
BT
11 years
I've just gone through my dad's BT statement and noticed it’s significantly inflated this month. There’s a peculiar entry from 22nd December 2015 showing a call to 118018 lasting 4 minutes, costing a staggering £8.43. The thing is, he didn’t make that call at all. Given that he’s blind and confined to home, he only uses the phone for chatting to family or contacting his doctor. I’ll definitely be raising this issue with BT.
BT
11 years
I’ve just seen a fee of £2.48 on my bill for two calls I made to 118018. The number was completely unfamiliar to me, and it’s not something I would usually dial. This is utterly outrageous! Is there anyone I can contact to help put an end to these ridiculous charges?
11 years
On December 22nd, it seems that two calls were registered to this number. The first was made at 18:09, lasting 22 seconds, and charged £2.08, while the second call took place at 18:00, running for 40 seconds at the same cost of £2.08. Moving on to December 23rd, there were another two calls to this number - the first at 09:44 for 2 minutes and 10 seconds, which racked up a bill of £4.57, followed closely by a call at 09:43 for 13 seconds costing £2.08. I must say, I certainly did not initiate any of these calls, yet they appear on my itemised bill from TalkTalk. As a 77-year-old, it’s rather unsettling to think that someone could gain access to my phone and accumulate charges like this. At least it wasn’t a staggering £122 just yet!
TalkTalk
11 years
I noticed a charge on my bill for a call to the number mentioned above, but I can assure you I never made that call.
11 years
I let a call slip by me.
11 years
Upon reviewing my BT telephone bill, I was quite taken aback to find three calls to 118018 numbers, totalling £21.55! Naturally, I contacted BT to inquire about this hefty charge. I insisted that I’d never dialled such numbers, under the impression they were directory services. However, they maintained that since the calls were made from my landline, I was liable for the cost. They did mention they would keep an eye on my call activity moving forward. My response was that they could monitor to their heart's content, but I refuse to pay for calls I did not initiate! I plan to have a more detailed discussion with someone on Monday, ideally someone I can comprehend better.
BT
11 years
I dialled a doctor's surgery number I found online, only to be informed that it was outdated. When they offered me the new number, I accepted, thinking nothing of it. They then asked if I wanted to be connected, and I agreed, which ended up costing me £14.25! What a total rip-off that turned out to be!
11 years
My partner tried calling a certain number only to be informed that it was out of service. Instead, we were directed to ring 118018, which ended up costing us £2.50 for the call. Quite frustrating, really!
11 years
I’ve noticed a charge of £2.50 on my bill for a call to 118 018, labelled as a Service Call. I can assure you, I did not place this call from my phone. If BT can’t provide proper evidence to support this charge, I refuse to settle it. Should it become necessary, I won't hesitate to escalate the matter to the Ombudsman.
BTOmbudsman
11 years
I've had two calls from the number 01622480262, and they were asking for me by name! The peculiar part is that I don’t even reside at that location; it's actually my partner's mum’s home! I have no connection to that address whatsoever, so it’s baffling how they even figured out that I visit there. Naturally, I was quite worried about how they’d got hold of my number, so I decided to ring them back. All I was met with was a robotic voice directing me to contact 118018. Not wanting to play along, I hung up and then tried 110018, which turned out to be directory enquiries. They informed me there was an issue with the line and advised to try again later. After perusing a few blogs about this number, I’ve made up my mind - I absolutely will NOT be calling it again. If there happen to be any hefty charges on our next bill, then I swear those shady scammers will be in for it!
11 years
I’ve just noticed a charge on my bill for a call to this number. If I recall rightly, the 08 number I dialled previously seemed to have been updated. I received an automated message instructing me to ring a different number, so I noted it down and gave it a go. Unfortunately, it turned out to be yet another automated message that connected me to 118, which led to unexpected charges! Quite frustrating, to say the least!
12 years
I never even made a call to this number, yet I’ve been hit with a bill of £122!
12 years
My mum was billed £3 for a call she didn’t even make!
When I reached out to BT about it, they said they couldn’t help.
What a load of rubbish!
We'll be switching providers when our contract is up next year.
BT
12 years
JUST RECEIVED A MESSAGE FROM BT ACCOUNTS STATING THAT THIS NUMBER BELONGS TO TELECOM 2 LTD. LOCATED ON THE 29TH FLOOR OF 1 CANADA SQUARE, CANARY WHARF, LONDON E14 5AA. THE CONTACT NUMBER IS 0208 114 1000.
WHARFLONDON
12 years
I’ve noticed a rather puzzling entry on my BT phone bill for Tuesday, 16th December, at 11:38, regarding the number 01992 2208000. It seems there was also a charge for a call to 118018 costing £1.65, alongside yet another call to the same 01992 number. The thing is, I have absolutely no recollection of making these calls. When I attempt to ring the 01992 number from my mobile, I’m greeted with a recorded message informing me that this number is no longer active and to get in touch with 118018, which incurs a cost. Can anyone shed some light on who actually operates 01992 2208000 and what the deal is with 118018?
12 years
I've noticed this particular number appears on my phone statement as if it’s a local call, yet I wasn’t even at home when these calls were supposedly made. Additionally, there’s another entry labelled as TIMELINE that’s raised my suspicions. I can assure you, I haven’t placed any of these calls myself.
12 years
On the 14th of September at half one in the afternoon, I found myself out at sea off the coast of Scotland while my wife was attending a service at the local church. We’ve been hit with a £26.89 charge for directory assistance, and BT is telling us there’s nothing they can do about it. Quite ridiculous, really!
ScotlandBT
12 years
I just spent 29 minutes on the phone and it set me back a whopping £25.34! What a complete con!
12 years
I recently received a call from this number, and upon investigation, I was directed to ring 118088, which evidently incurs quite a hefty fee. Is there anyone who could clarify what’s going on here? Cheers!
12 years
I dialled the number, only to find out that it's no longer in operation. They recommended phoning 118018 to obtain the right contact details, but at a cost of 0.88p a minute! I decided against making that call.
12 years
I received a message containing a reference number, yet it appears that this number is no longer active. I was then instructed to call 118018, which I’ve been informed will set me back 88 pence for every minute on the line. I opted not to make that call, as I’m completely in the dark about what it pertains to.
12 years
My elderly mother, who is 81, was hit with a hefty £98 bill for a call she made to this number, and she's completely puzzled as to who it belongs to.
13 years
I’ve just noticed a charge of £31 from my mobile provider for a call to this number, but I’m completely in the dark about who it belongs to. To be honest, I’m certain I never made that call!

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