I was rung up to see whether I had to sign up my hob for the warranty, and I have to say, the whole thing felt shady. They charged me over three pounds for a chat that lasted barely three minutes—what a scam!

I can’t believe I had to shell out £12.35 just to contact them about the microwave my folks ordered! They’ve claimed twice that they tried to deliver it, but it’s been a no-show. It’s absolutely absurd that they charge for customer service like this!

I reached out to Appliances Direct regarding my freezer purchase and can confirm they're on the level. However, I was quite taken aback by the phone charges – the call itself was around £1.30, but the access fee lingered at nearly £8! It's utterly absurd and quite scandalous in my opinion. I certainly won't be considering them for any future purchases.

If you're contemplating a purchase from Appliances Direct, I strongly advise you to peruse the extensive array of feedback from their disgruntled clientele first. Just to clarify, this is not to be mixed up with Appliance Direct, which is a reputable and trustworthy company.

I've just checked my latest phone bill and noticed a charge of £7.16 for a call to Appliances Direct. I found their customer service number on their site, where they proudly claim they're here to assist and not just some automated system. However, in tiny, barely visible grey text, it mentions that calls will cost 13p per minute, plus whatever my network charges. This crucial detail is incredibly hard to see, and there's zero indication that this is a premium rate number. Absolutely appalling!

Does anyone happen to know whose number this is?

I can confirm that this is indeed the contact number for Appliance Direct’s customer service. I gave them a ring and ended up with a bill of £1.05 for just a four-minute chat. Quite outrageous, if you ask me. It's quite unreasonable for customer service lines to come with any charges at all!

I recently dealt with Appliance Direct and it wasn't great. I placed an order, only to receive an email later saying my item was out of stock. I tried to cancel the order over the phone and they still charged me £4.61! Honestly, it's best to avoid calling them and just stick to email. Such a dodgy experience!

Oi, check your mobile statement right away!

I recently dialled the number for Appliances Direct, the retailer, in hopes of discovering when a microwave they advertised as 'out of stock' would return to availability. To my dismay, I was billed £1.75 for a rather mind-numbing six-minute conversation, the bulk of which was spent clicking through a never-ending maze of options on their automated phone system. In the end, I learned that the very product I was inquiring about is no longer in production, despite it being prominently featured on their website. So yes, the phone number is legitimate, but it appears to me to be a clever tactic to squeeze a bit more cash from customers. I certainly won’t be giving them my business again.

I recently came across this number linked to Appliance Direct and I've been stung with a £9.76 fee for what seems to be a premium call. Not at all pleased about it. Best, M G Hayman

I noticed a charge of £3.93 on my e e Broadband account connected to the number 0871944416, but the puzzling bit is that I absolutely didn’t make that call from my phone. It's quite baffling! I've already reached out to my telephone provider to clear this up. Cheers, Wendy.

AVOID CALLING THIS NUMBER AT ALL COSTS. IT WON'T BE FREE, EVEN IF YOU THINK IT'S COVERED BY YOUR UK PHONE PLAN.

I had quite the experience when I decided to get in touch with Appliance Direct. I reached out to them for some extra details about one of their products, calling the number prominently displayed on their website. What I completely overlooked was a tiny note, almost invisible, indicating that calls to this number would set me back 13p per minute, not including any access charges. My nine-minute conversation ended up costing me a whopping £2.25, most of which was spent on hold while they scurried off to find the information I needed. To make matters worse, the information they provided was inaccurate, prompting me to contact the manufacturer directly in the end. It’s quite disheartening to see companies keen on draining your wallet, even when you’re merely trying to make a purchase. I shan't be returning to Appliance Direct any time soon!

I feel quite cheated, to be honest. I got hit with a £7.14 bill just for a brief chat seeking some guidance on a product. There was absolutely no warning that it was a premium rate call. I certainly won’t be returning to this company in the future.

Having just perused my latest phone statement, I find myself in the same boat as many others sharing their grievances here—I’ve stumbled upon some unexpected charges from AO. It seems I spent a fair chunk of time just waiting on hold, and it’s quite clear they’re taking us for a ride. While tied up on that interminable line, no one bothered to clarify these fees, leaving the unpleasant surprise of discovering them only upon receiving my bill. And as if that weren’t enough, the level of service I experienced was shockingly poor; I ended up having to cancel several orders due to their complete cock-up with delivery. It’s utterly bewildering how a business like this manages to thrive. I suppose hefty phone fees keep their coffers full. Rest assured, I won’t be giving Appliances Online another chance.

I recently incurred a £12 charge for calling Appliance Direct, and I was completely taken aback. There was absolutely no sign that it was a premium rate line! To say I'm miffed would be an understatement.

I'm keen to find out which company this phone number belongs to.

Appliance Direct may have a rather pricey contact number, but they’re genuinely a reputable establishment dealing in home appliances, without a doubt.

I've noticed a rather unwelcome deduction of £9.80 from my phone bill, and to be honest, it's left me quite miffed. I never made any call to the number in question; my attempt was simply to reach their 0345 8622878 line. Each time I tried, I ended up twiddling my thumbs for what felt like an eternity—except for that one call at 9 am, of course. It's truly appalling that I wasn’t made aware that I was dialling a premium rate number during the conversation. Now I'm in a bit of a bind, as I can’t bring myself to ring them again knowing I’d likely face the same ordeal. Absolutely infuriating!

I was billed £16.60 and when I attempted to reach out to customer service, they were absolutely no help whatsoever. Definitely won't be using their services again!

I was slapped with a £16.60 fee while attempting to reach out to their customer service, which turned out to be absolutely unhelpful. I opted for next day delivery but ended up receiving my order a whole week later! Frankly, I’m appalled by the experience and won’t be giving them my business again! What a letdown!

Support Team at Appliances Direct

I would strongly advise against calling Appliance Direct on this number! I recently attempted to return an item, and while the initial process went quite smoothly, I later noticed quite a shocking charge of £45 on my phone bill just for arranging the return through their customer service. I'll be addressing this matter with them directly, but just a heads up to everyone out there—stay vigilant!

This number keeps calling me relentlessly, despite being blocked. They never bother to leave a voicemail and just let the line remain connected for an infuriating five minutes. Oddly enough, there's never anyone on the other side—just a bizarre silence filled with static. It's quite unsettling!

I must say, my experience with 08719844416 has left a bitter taste in my mouth. Just like with previous encounters, I’ve vowed never to use Appliance Direct again! Can you believe I was slapped with a charge of over £5 for a mere 9-minute call to their help desk? Absolutely ridiculous!

I needed to contact Appliance Direct about a malfunctioning hob and ended up with an unexpected phone bill of £8.50. What a complete con!

I was hit with a bill of £10.50 after making just two phone calls to report a dodgy appliance and sort out a replacement. This situation is absolutely disgraceful! They ought to be dragged to court for their deceptive advertising and those sneaky charges they don't mention upfront!

I recently had the misfortune of engaging with Appliances Direct, specifically their customer service line. The charges were nothing short of outrageous! I’d strongly advise against calling their number—it feels like a real con! They ought to make it clear how exorbitant the fees are (£10.26!!!) just to place an order. Quite frankly, I’d rather fork out an extra tenner for my purchases elsewhere with a reputable business. I certainly won't be considering them again!

I'm thoroughly appalled by the service I’ve encountered from Appliance Direct! It’s absolutely shocking. I found myself ringing them not once, not twice, but three separate times just to get any sort of update about my delivery, which they claimed would arrive on three different occasions — yet, here I am, still waiting. To add insult to injury, I’ve just looked at my phone bill and noticed I'm being stung for £12! One call alone had me dangling on the line for a whopping 28 minutes while they fumbled around trying to figure out why my fridge hadn't shown up. It’s utterly unfair that we’re the ones left footing the bill for their utter incompetence! I’m livid!

What a complete con, Appliances Direct! I thought I was being savvy by saving £15 on my LG TV that was priced at £240 after signing up for a £1 trial with Which. But lo and behold, I just checked my phone bill to find they'd hit me with an £8.50 charge for phoning in to place my order. Totally not worth it! Safe to say, I won’t be buying from Appliances Direct ever again!

I've had a right palaver with Appliances Direct! Not only did they totally botch my order, but now I've had to fork out £15.97 just to make a phone call to sort it out. Honestly, what a disgrace! Their customer service is absolutely shocking. Take my advice and steer clear of them altogether!

I've just received my phone bill and was shocked to find I'd been charged £8 for three calls made to inquire about stock at Appliances Direct! It's outrageous that one has to pay to find out about purchasing items from them. They must be raking it in just from call charges – it's absolutely scandalous! How on earth are they allowed to get away with this?

What a bunch of thieves! I've completely lost faith in them and won’t be purchasing anything from their store again.

Utterly appalling! I was kept waiting for what felt like an eternity just to purchase a dehumidifier, and when the bill came, it was a staggering £27.52! 😡 There's no chance I’ll ever consider using this company again—what a sheer daylight robbery!

I must say, Appliances Direct isn't the cheapest option out there. I found a better deal on my cooker at Currys, and it was quite a bit less!

I recently had a look at my phone bill and spotted something labelled 'servicing charge'. Initially, I assumed it was a fee from Sky. However, upon closer inspection, I discovered it was actually a charge from APPLIANCE DIRECT. What a con! If you're considering purchasing from APPLIANCE DIRECT, be cautious. Should they ask you to give them a call, I highly recommend you avoid that route. Instead, opt for email correspondence or send a handwritten letter. Alternatively, you might want to provide your number in your email request and let them reach out to you instead. Such dodgy practices!

Appliances Direct, or as I like to call them, the epitome of overcharging – it’s astonishing, really! I simply placed a call to inquire about a product, and what do I find? An outrageous charge for dialling in from my mobile! It’s baffling how they can justify that, especially when they should be keen to sell to potential customers like myself. To make matters worse, they informed me they couldn’t deliver to my area without an unreasonable delay. I manage a portfolio of rental properties and frequently buy white goods, so I’m no stranger to making inquiries. Initially, I had thought of using them as a different option, but after this experience? Never again! It’s incredible to ponder how much business they might be losing due to these ludicrous phone fees – hopefully, more folks will hear of this and think twice before reaching out to them!

Appliance Direct delivered an air conditioning unit that was not the one I had selected and paid for online. I managed to reach them by dialling 08719844416 just minutes after the delivery was made. It was the only contact number I could track down. After nearly nine minutes on the phone, I finally connected with the appropriate department to clarify their error. The call from my O2 mobile set me back £5.06.

I found myself having to ring them several times due to an absolute shambles with my delivery, as they were unable to retrieve the package from their warehouse. After three frustrating calls, I discovered to my horror that I was being charged a whopping £41! It completely slipped my mind until I glanced at my phone bill and saw the ruinous total—I'm utterly appalled by the extortionate call charges, so watch out! I can confidently say that I'll never be using their services again.

I endeavoured to set up the delivery for a fridge I ordered online. After three frustrating phone calls, I was left with no choice but to cancel the order. The calls ended up racking up £7.00 on my bill, which I find absolutely appalling. The level of customer service I encountered was nothing short of disappointing, not to mention the ridiculous cost of those phone calls!

I recently encountered a rather frustrating experience with Appliance Direct. They had the audacity to hit me with a £7 fee for making calls to cancel an order that they failed to deliver on time. Their contact number begins with 0871, which is just a racket! The customer service was deplorable and those phone charges are nothing short of a scam. I certainly shan't be buying from them again!

I recently purchased a washing machine from these con artists and encountered an issue with it. To make matters worse, I was slapped with a £25 fee for the phone calls I had to make to sort it out. Absolutely outrageous! Avoid Appliances Direct if you can.

Showed up on my detailed phone bill with a fee of £1.84.

I found it quite pricey to place an order for a product with this company. The call costs only became apparent when my phone bill arrived, which was rather frustrating. Companies ought to be obligated to inform callers of the charges beforehand—it's only fair!

I recently had a ring from 08719844416, which I've discovered belongs to Appliances Direct operating out of Huddersfield and Derby. Just a heads-up, calling them will set you back 13 pence per minute, excluding the charges from your own network provider. Now, I had a chat that lasted a good nine minutes—though I could argue it was a bit shorter—which ended up costing me £2.103 with BT. Quite the expense, if you ask me!

I've just noticed a charge of £15.57 on my bill from EE for calls that I definitely didn’t make. It seems to be for a total of 60.38 minutes. Quite bewildering, really!

I've been receiving calls from this number repeatedly, and it's starting to cost me money!