08717890951
☎️ 08717890951 👆 is a valid (Premium Rate) United Kingdom Phone Number and it is issued by Telecoms World PLC. It is part of the phone block 871789 with a prefix of 0871.
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0871 789 0951 Tagged as:
TimeLine of events for phone number 08717890951
- £33 spent on a phone callJan
2019Charged £6 for a callDec
2018Contacted Hastings Direct about insuranceDec
2018Comment is about high costsDec
2018Frustrated with Hastings Direct refund processNov
2018Hasting Direct scams customers regularlyOct
2018Confusion over unexpected phone chargesOct
2018Missed call, charged, insurance concernsOct
2018Wrong number charged during transferOct
2018Unauthorized charge on phone billSep
2018Unresolved issue with customer serviceAug
2018High call charges for Hastings insuranceJul
2018Disgusted, unhelpful service, leavingApr
2018Overpriced call, dissatisfied customer experienceMar
2018Hastings direct claim call costsFeb
2018Reporting number for high chargesFeb
2018Hidden charges for required contactJan
2018Displeased with Hastings Direct chargesJan
2018Unexpected bill from Hastings DirectJan
2018Unrecognized charges for long callDec
2017Unknown number, unexpected long callDec
2017Unexpected phone bill charge, unknown numberDec
2017Unexpected charge for unknown callNov
2017Warning: potential for high chargesNov
2017Number Of Searches: 53 Number Of Comments: 24 First Seen: 24 November 2017 General Reputation: negativeThis number has recently been searched from Great Blencow(Cumbria) and Horn Ash(Dorset).
08717890951 has 24 comments of which 6 x negative and 17 x neutral and 1 x positive
08717890951 Summary (Read all comments)
Phone number ☎️ 08717890951 👆 is reported as a costly and frustrating number linked to Hastings Direct car insurance. Many users have been hit with unexpectedly high phone charges, sometimes exceeding £30 or more, for calls related to policy changes, claims, or inquiries. Complaints highlight poor customer service, unexplained fees including access and service charges, and lengthy hold times with little assistance. Several callers were unaware they were using a premium rate number, leading to shock over bills for calls they either can’t recall or had to make out of necessity. Prospective callers are advised to seek alternative contact methods or ensure clarity on potential costs before calling, as many feel these charges are excessive and unjustified.
Reports on phone number 08717890951
8 yearsJust got charged £33 for a single phone call, can you believe it? Ridiculous!8 yearsI have just been billed £6 for a call to BSCL.BSCL8 yearsReally pricey, isn’t it?8 yearsI called Hastings Direct to update some details on my car insurance, but ended up being charged £7 for the call. Bit annoying, really.Hastings Direct8 yearsI am extremely disappointed and shocked by the poor customer service experience I am currently having with Hastings Direct. Can someone please advise me on how to proceed with reclaiming my money from them? It seems that they are very inconsiderate and careless in their approach towards customers.Hastings Direct8 yearsHastings Direct is involved in deceiving customers.Hastings Direct8 yearsnoticed a £1.50 charge for a missed call and called back since i couldnt recall making the call but seeing it on my phone bill means i must’ve dialed it at some point8 yearsI received a phone call from them, but I missed it. So, I decided to call them back, but unfortunately, no one answered. The problem is, I was still charged £1.50 for the call. I'm about to get a new car and I am dreading the process of adjusting my insurance because of what others here have been charged. But I really need to sort it out.8 yearsIt's not the number I dialed that concerns me, but the number I'm being billed for. I was instructed to provide this number while I was being transferred.8 yearsI noticed a weird charge of £10.54 from this number on my bill. Don’t even recall dialing it or anything. Strange!8 yearsHastings Direct has debited over £600 from my bank account without any explanation. It turns out they did this because I made a one-time payment for my daughter's car insurance last year, and assumed they could repeat the same procedure this year. This is quite unbelievable, especially because my daughter has already negotiated a new quote for a different amount this year. Calling their customer service helpline cost me £20, and when I reached out via email, they claimed that the phone number I dialed didn't belong to them. Throughout the call, I repeatedly asked them to investigate the issue and call me back, but all they said was that it wouldn't take long. This level of customer service is truly appalling, and I am determined to take this matter further. I urge you not to call their number, but instead fight for your money back by sending them emails, as it is a more cost-effective option.Hastings Direct8 yearsHastings insurance, what a bunch of idiots for charging such exorbitant prices for phone calls?Hastings8 yearsI'm extremely angry with Hastings Direct. They haven't provided any assistance during my supposed claim, and on top of that, they charged me more than £30 to resolve the issue. As soon as my policy expires, I will definitely switch from them. I'm thoroughly disgusted.Hastings Direct8 yearsI also used the same number and ended up being charged £22.73 for a forty-minute call. Throughout the entire call, I had to wait and repeatedly heard the message saying "your call will be answered shortly" as they claimed to be extremely busy. After waiting for 41 minutes, I decided to hang up. I am currently a customer with them, but I will not be using their services again once my policy expires. It's such a rip-off, and I believe they should be reported to the watchdog or a similar organization to expose their unfair practices. This is coming from an unhappy customer.8 yearsI wasn't informed by Hastings Direct about the cost of £70 that I incurred during a single day phone call when making a claim.Hastings Direct8 yearsI need to report this telephone number; I've been invoiced more than £35.00 for making two calls to Hastings Direct. It's absolutely appalling that they are imposing charges for utilizing their insurance services.Hastings Direct9 yearsWe were instructed to contact a specified number in order to make inquiries about my daughter's car insurance policy. However, it is highly disappointing that no information was provided regarding the charges associated with using that number. The notification only indicated that it should be used for proceeding with the policy, cancelling it, or making changes. This cunning tactic essentially forces us to use the number, especially since our intention was to renew the policy. It's truly disheartening :-(9 yearsI'm appalled by the way Hastings Direct car insurance helpline charged me on two different levels for contacting them. Firstly, I was hit with an access charge, followed by a service charge. Unfortunately, I had to ring them three times when attempting to update my policy for a new car. Despite pointing out their excessive charges, there wasn't an option for existing policy holders to request a call back. To make matters worse, they haven't provided any explanation for these additional costs on my phone bill. On top of all this, there's also an administration fee applied when changing the policy. The call lasted a frustrating 44 minutes, most of which was spent dealing with an unhelpful representative who struggled to ask basic questions about whether my car was a coupe or a tailgate hatchback. It's incredibly annoying and I believe these charges are being sneaked in through the back door - truly shameful behavior from Hastings Direct.Hastings Direct9 yearsI was taken aback when I saw the amount on my phone bill, but it turned out to be from calling Hastings Direct for breakdown assistance.Hastings Direct9 yearsI've been charged £8.00, but the confusing part is that one call lasts for 10 hours! Strangely, there is no trace of me dialing this number on my phone's call log.9 yearsI've just noticed a charge of £26 on my phone bill linked to this number. It claims the call lasted for an astonishing 1 hour and 46 minutes! I'm baffled, as I can't think of any conversation that would have gone on for that long. Can't seem to find out who this number even belongs to, either!9 yearsI was charged £26 for a call to this number. According to the details, the call lasted for 1 hour and 46 minutes. Honestly, I don't remember ever being on a call for that long. Moreover, I can't seem to find out who owns that number.9 yearsJust received my mobile phone invoice. I have no recollection of communicating with this particular number, whether they called me or I called them, yet I have been billed £10 for a conversation that allegedly lasted about 30 minutes! Unfortunately, I am unable to locate any information about the identity of this number on the internet.9 yearsSteer clear of picking up that call, unless you're keen on racking up a hefty phone bill!Submit Your Own Report (0871 789 0951)
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