08000869827

I received a request to ring this number to resolve a Trojan issue on my device. However, I've conducted a thorough scan and found no signs of any viruses lurking about.

Got a voicemail from someone claiming to be Windows Security Essentials, telling me to ring them back about a virus on my PC. Thought it sounded dodgy, so I just ignored it. Then I ran a quick antivirus scan myself, and thankfully, nothing came up. Pretty sure it was just a scam trying to trick me.

Hello everyone, I've been dealing with a rather troubling incident involving my computer. It all began when I started receiving relentless pop-up messages claiming that my device was infected with a virus and urging me to ring 08000869827 for assistance. These notifications were relentless and would appear every single time I booted up my machine. What made it even trickier was the fact that the pop-ups had an official Microsoft appearance, making it all too easy to fall for the trap and actually dial that number-whatever you do, steer clear of it! So, against my better judgement, I did end up calling the number. A person identifying themselves as Ruby Wilson answered, presenting a work ID of MS 5412. They managed to sound convincingly professional and even requested remote access to my computer. In a moment of folly, I granted them access, assuming they were a legitimate outfit. They rummaged through my files and reiterated the pop-up’s claim that my computer was indeed infected. They even suggested that this notification was a protective measure instituted by Microsoft, assuring me they were accredited technicians who specialised in such issues. Looking back, the entire situation was a setup, as that so-called “virus” was merely a ploy to scare unsuspecting users into calling 08000869827. They feigned concern, claiming my information was at risk while nudging me towards spending £220 for fixes, and then a further £300+ for “additional protection”-the total spiralling to an outrageous sum of over £500. When I hesitated and mentioned needing time to think, Ruby’s tone changed abruptly. During their access, they had the audacity to create a Windows start-up password, locking me out of my own PC. I tried to reconnect with them using both 08000869827 and another number, 02080684881, to explain what had transpired. This time, the representative on the line demanded £95 to remove the password they had maliciously set. At that point, I lost my patience and made it clear that I would involve the authorities if they didn’t provide me with the password immediately. Sure enough, within three minutes, one of the scam employees rang me back. I informed them that I had documented their actions, proving they had set this password to extort money out of me. I reiterated my intent to contact the police, and they finally relented, providing me with a nine-digit password to regain access to my own machine. Post that chaotic encounter, I reached out to Microsoft at 0144034480024400. They swiftly eliminated any traces of the “virus” and secured my computer from further unauthorised access by these scammers. As for the number 08000869827-beware! It's linked to a complete telesales racket intent on swindling money from individuals who might not know better. I've reported this to Microsoft, and they have their fraud team investigating the matter. I hope this serves as a cautionary tale. It took me a good twenty minutes to draft this, but it’s worth sharing. Cheers, Jay

My computer popped up a warning telling me there was a possible trojan horse threat and told me to call this number. I didn’t do it and I’m not about to. Looks like the number is from China anyway.