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03454541098

☎️ 03454541098 👆 is a valid (Universal Access Number) United Kingdom Phone Number and it is issued by Virgin Media Limited. It is part of the phone block 345454 with a prefix of 0345.

The Caller ID for this phone number may be displayed in the following ways:

+443454541098+44 345 454 10980345 454 1098+44-345-454-1098

If you want to return this call, click here to see the call charges.

0345 454 1098 Tagged as:

virgin media virgin sky broadband virgin tv ofcom virginmedia cityfibre vodafone virgin broadband trustpilot

TimeLine of events for phone number 03454541098

  • Canceled VirginMedia services, poor customer service
    Jan
    2021
  • Negotiated better deal with provider
    Dec
    2020
  • Negotiated better deal by canceling
    Dec
    2020
  • Cancelled due to price increase, switching
    Dec
    2020
  • Bad experience with Virgin Media
    Dec
    2020
  • Recent experience with Virgin Media
    Dec
    2020
  • Customer cancels contract, mentions retention efforts
    Dec
    2020
  • Mysterious silent call from Virgin
    Dec
    2020
  • Cancelled Virgin Media service, deceitful
    Dec
    2020
  • Virgin never answered, got better deal
    Dec
    2020
  • Concerns about legitimacy of caller
    Dec
    2020
  • Cancelled Virgin Media, switched to Sky
    Dec
    2020
  • Unfair treatment from Virgin Media
    Nov
    2020
  • Confusing call from Virgin Media
    Nov
    2020
  • Switched from Virgin to Vodafone
    Nov
    2020
  • Assumed Virgin, cancel and bizarre calls
    Nov
    2020
  • Poor customer service and pricing
    Nov
    2020
  • Missed Black Friday deal, changed names
    Nov
    2020
  • Negotiated better deal, worth it
    Nov
    2020
  • Lack of information provided
    Nov
    2020
  • Scammers present, calls unanswered
    Nov
    2020
  • Difficult communication with Virgin resolved
    Nov
    2020
  • Unhappy with Virgin Media service
    Nov
    2020
  • Cancelled Virgin Media, retention efforts
    Nov
    2020
  • Consider ignoring pre-renewal sales calls
    Oct
    2020
  • Issue with Virgin Retentions calls
    Oct
    2020
  • Received silent call from number
    Oct
    2020
  • Scam and trickster warnings expressed
    Oct
    2020
  • Unwanted calls from service provider
    Oct
    2020
  • Unexpected unsolicited call, possible cancellation attitude
    Oct
    2020
  • Unwanted calls persist despite requests
    Oct
    2020
  • Virgin Media Retentions offers good deals
    Oct
    2020
  • Negative experience with Virgin Media
    Oct
    2020
  • Canceled all services except broadband
    Sep
    2020
  • Frustrated with Virgin Mobile service
    Sep
    2020
  • Received call from unknown number
    Sep
    2020
  • Problems with Virgin Media's cancellation process
    Aug
    2020
  • Repeated calls after contract cancellation
    Aug
    2020
  • Virgin Media Retention Team offers discounts
    Aug
    2020
  • User missed a phone call
    Aug
    2020
  • Received strange calls multiple times
    Aug
    2020
  • Displeased with Virgin Media handling
    Aug
    2020
  • Virgin Media added unwanted contract
    Aug
    2020
  • Virgin misunderstood and caused issues
    Apr
    2020
  • Canceled service due to issues
    Mar
    2020
  • Canceled Virgin, unhappy with service
    Mar
    2020
  • User comment is unclear
    Mar
    2020
  • Annoying silent calls from Virgin
    Mar
    2020
  • Virgin Media's relentless retention efforts
    Mar
    2020
  • Virgin Media cancels call offers discounts
    Mar
    2020
  • Unhappy with loyalty discount policy
    Mar
    2020
  • Better deals after threatening cancellation
    Mar
    2020
  • Potential fraud flagged on phone
    Feb
    2020
  • Missed call after cancelling service
    Feb
    2020
  • Missed call after cancelling services
    Feb
    2020
  • User cancelled service after 11 years
    Feb
    2020
  • Cancelled Virgin for high price
    Feb
    2020
  • Cancelled Virgin, looking for alternative
    Feb
    2020
  • Cancelled Virgin last week, found googling
    Feb
    2020
  • Unanswered call from Virgin Media
    Feb
    2020
  • Unhappy with Virgin Media service
    Feb
    2020
  • Switched from Virgin to Sky
    Feb
    2020
  • Annoying calls from unknown number
    Feb
    2020
  • Missed call from possible Virgin
    Feb
    2020
  • Blocked unknown number, likely spam
    Feb
    2020
  • Ignoring Virgin Media retention calls
    Feb
    2020
  • Switching from Virgin Media service
    Feb
    2020
  • Cancelled Virgin Media, poor service
    Jan
    2020
  • "You missed the important details."
    Jan
    2020
  • Virgin cancellation call was likely spam
    Jan
    2020
  • Negotiated with Virgin Media successfully
    Jan
    2020
  • Rude cold call, refused password
    Jan
    2020
  • Ignoring calls from unknown number
    Jan
    2020
  • Unanswered call from potential scam
    Jan
    2020
  • Positive experience with Virgin Media
    Jan
    2020
  • Received numerous annoying marketing calls
    Jan
    2020
  • Frustrating experience with Virgin's service
    Jan
    2020
  • User canceled Virgin Media services
    Jan
    2020
  • Morning call from unknown number
    Jan
    2020
  • Calls from Virgin Media confusing
    Jan
    2020
  • Getting unwanted calls after canceling
    Dec
    2019
  • Satisfactory experience with retention team
    Dec
    2019
  • Unknown number called, seeking information
    Dec
    2019
  • Persistent cancellations leading to harassment
    Dec
    2019
  • Unsolicited call, do not answer
    Nov
    2019
  • Virgin Media retention team number
    Nov
    2019
  • Annoyed with Virgin's retention calls
    Nov
    2019
  • Virgin Media cancellation retention call
    Nov
    2019
  • Daily silent calls; quite worrying
    Nov
    2019
  • Customer seeking Virgin Media retention
    Nov
    2019
  • No response; likely telemarketer
    Nov
    2019
  • Users don't realize they're blocked
    Nov
    2019
  • Vergin Media retention team response
    Oct
    2019
  • Suspicious call, hung up abruptly
    Oct
    2019
  • Frequent annoying silent calls
    Oct
    2019
  • Silent call, then call centre
    Oct
    2019
Number Of Searches: 2079 Number Of Comments: 87 First Seen: 21 October 2019 General Reputation: positive

This number has recently been searched from Deanshanger(Northamptonshire), Fron Isaf(Wrexham) and Llanymddyfri (Llandovery)(Carmarthenshire).

03454541098 has 87 comments of which 73 x neutral and 13 x positive and 1 x negative

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03454541098 Summary (Read all comments)

Phone number ☎️ 03454541098 👆 is reported as Virgin Media’s retention team that persistently contacts customers after cancellation attempts, often presenting better deals to retain their custom. Many users express frustration with poor customer service, repeated price increases, and difficulty in communication prior to cancellation. The calls can be frequent and at inconvenient times, sometimes involving silent calls or abrupt hang-ups when answered. While some customers have secured notably improved offers by engaging, many feel these retention efforts come too late or are inadequate compared to competitor pricing. There are warnings of aggressive or rude behaviour from agents, as well as confusion over account handling and billing. Overall, callers should be cautious, consider offers carefully, and know that this number is associated with Virgin Media’s customer retention efforts.

Reports on phone number 03454541098

6 years
I ended my contract with VirginMedia yesterday for TV, broadband, landline and mobile after being a customer for what feels like forever, even from the Blueyonder era. Seeing that this number is linked to Virgin is no surprise. But honestly, the service these last 9 months has been shockingly bad. Whenever I needed help, getting through to someone on the phone meant waiting 45 minutes to an hour. I had to cancel because the service just wasn’t up to scratch anymore.
VirginMediaVirgin
6 years
I rang Virgin Media a few days back seein if I could get a better deal. They only offered £12 off which wasn't great so I ended up cancelling. Then today this number calls me and now we’re paying way less than half of what they were offering before. Bit annoyed to be honest!
Virgin Media
6 years
I just tried to cancel my Virgin Media and ended up getting a way better deal on my package and more channels. It looks like you kinda have to go through the cancelling stage to qualify for the new customer discounts. Definitely worth giving them a ring and having a chat.
Virgin Media
6 years
Had Virgin Media for about a year, but ended up cancelling just a few days ago 'cos my contract was set to double. Now they keep ringing me with some “great new offer” but first they said there was nothing they could do. Bit rich that suddenly they’re willing to sort me a deal now. Still, I’m done with them. They’re all talk, I’m off to a different provider. Bye!
Virgin Media
6 years
I didn’t pick up but had a look at the reviews on here. Sounds like it was Virgin Media, because I just ended a long contract with them recently. Their customer service was awful - sometimes rude and even a bit aggressive. I got charged too much, and although they did refund me after I complained, they never said sorry. Plus, one of their reps lied about my bill not going up if I rolled the contract over.
Virgin Media
6 years
0345 454 1098 is clearly Virgin Media. They’ve rung me up a few times already, so on this last call I actually answered and told them exactly why I’ve switched providers. When I first tried to cancel, they wouldn’t give me any better deal, but now all of a sudden they’re offering me something better? Bit suspicious if you ask me. I’ve had enough of their messing about and I’m sticking with my new provider no matter what. Take note, VM: CityFibre Vodafone are giving me the same package for over half the price every month!
Virgin MediaCityFibre Vodafone
6 years
Looks like it was Virgin’s retention team calling, I only ended my contract yesterday. Told them my new service is all set, so they can’t really persuade me to stay 😜
Virgin
6 years
Got a silent call, no one spoke on either end so I just ended the call. From what folks are saying here, I reckon it was Virgin Broadband, since I cancelled their package not long ago. Dunno why they're bothering trying to talk me round, especially after they sent an email confirming my cancellation. I already told their rep that even if they threw me a £0 deal per month, I’m not interested - they’ve been hiking the fees year after year but still roll out fancy offers for newbies.
Virgin Broadband
6 years
I was a bit slow and they hung up on me. If it was Virgin, it’s prob cause I told them I was quitting yesterday. They never explained why they charged me and I even gave them a chance to offer a better deal but they never replied. Ended up finding something way better for less than half what they wanted.
Virgin
6 years
Got a call from Jackie on 03454541098 claiming to be from Virgin Retention Team. She seemed to know we’d been with Virgin for about 4 years and mentioned my contract ending soon. She offered to drop our plan from £39 to £26 a month. Makes me wonder if she was actually really from Virgin Mobile or not?
JackieVirgin Retention TeamVirginVirgin Mobile
6 years
Virgin Media - I ended my contract yesterday and now they keep ringing me, trying to persuade me to stay. The reason I left is because my bill jumped from £40 to £65 for a really basic deal. I get that new customers get better offers, and I don’t mind paying extra if there’s added value, but every time I tried calling them, they kept dropping the call on me - happened about 5 times. I ended up spending ages just trying to get through. Switched to Sky instead, got through without any wait, and they offered me loads more for the same price.
Virgin MediaSky
6 years
Got calls from Virgin Media twice today, once early morning then again around 5.30pm. They had my name and asked something to confirm I was the account holder, then tried to get me to give my password. When I said it sounded dodgy, they quickly said “it’s definitely Virgin Media, you can ring our usual customer service number to check” and then just ended the call. Left me quite baffled.
Virgin Media
6 years
Virgin Media, I ended my contract recently because got a better offer with Vodafone broadband. Feels like they don’t wanna let me go tho, cos they’ve been calling my wife too!
Virgin MediaVodafone
6 years
I’m pretty sure it’s Virgin from the messages I saw on the site. I cancelled since they were asking me to pay £74 for a package I was already getting for £43.50. They told me to cancel mine and switch it to my wife’s name. The call only rings a few times and then either hangs up or no one talks when I pick up. Really weird behaviour.
Virgin
6 years
Virgin Media. I ended my contract yesterday after sticking with them for years and always paying up on time. Tried contacting them for 4 days since they hiked my bill by 23 quid a month, but couldn’t get through to anyone. Eventually found a much better deal elsewhere. When I did manage to speak to someone yesterday, the person was honestly quite nasty and came across as a bit of a bully.
Virgin Media
6 years
Dang, just missed out on this one. I ended up cancelling Virgin Media yesterday. Was after that Black Friday offer - 350mb broadband, maxi TV, weekend landlines plus 40gb sim for £55 for new folks, but it was £80 for me as an existing customer. Switched it to my wife’s name, grabbed the new deal under mine, right when our contract ran out - same old story really.
Virgin Media
6 years
Virgin Media retentions Cancelled my plan since the call centre said £60 was possible but new customers only get £45. Retentions first said £47 and told me to cancel then open a new account in my husband's name to snag the offer. So I went ahead. Next day, I rang and they offered £46 plus faster broadband, so even though it’s a quid more, it’s definitely worth being firm. Did something similar a few years back when I almost switched to BT, but they came back with a much better offer than I ever had before. Properly pays off to call their bluff and wait for this number to get in touch.
Virgin MediaBT
6 years
I chose not to pick up as I'm wary of potential scammers lurking about.
6 years
Virgin Media retention team calling nonstop now that I’ve ended my contract. Guess they really wanna make me stay or something.
Virgin Media
6 years
Virgin retention team called me; just hung up since I’m not planning on renewing anyway.
Virgin
6 years
Seems to be Virgin Retentions calling as I ended my contract on Monday. This is the sixth call I've had in just two days. Every time I pick up, the call just cuts off after a few seconds. I reckon it's some kind of auto dialler that only puts you through if an agent is available. Feels less like they're trying to keep me as a customer and more like pure pestering now.
Virgin Retentions
6 years
This number just rang me up but the person on the other end was silent and just kept the call going. I ended up hanging up. A few days back, I told Virgin I'm quitting in 30 days.
Virgin
6 years
Fraudulent and phony!!!

Con artist, burglar!!!
6 years
I told these annoying lot to stop ringing me after I had six or more calls every single day for ages. They promised to take me off their list and leave me alone. But now they've sneakily switched to the number above and keep calling me non-stop. It’s odd how when you actually need Virgin to sort something out, you have to wait forever for them to pick up, but the moment you cancel, they won’t leave you alone. They couldn’t fix my package when I asked, and after all the hassle, it’s no wonder I decided to leave. I’m going somewhere else with a much better deal now.
Virgin
6 years
NO IDEA WHO IT WAS AS THEY HUNG UP STRAIGHT AWAY WHEN I PICKED UP. I DID JUST CANCEL MY VIRGIN CONTRACT YESTERDAY SAYING I AM LEAVING WHEN IT ENDS SO PROBABLY THEM. WOULD HAVE SAID NO ANYWAY BUT IT'S SO ANNOYING TO CALL THEN JUST DROP THE CALL. REALLY POOR BEHAVIOUR, NOT SURPRISED THOUGH GIVEN HOW TERRIBLE THEIR CUSTOMER SERVICE IS.
Virgin
6 years
I’ve never bought anything from Virgin but they keep ringing me non stop. I have no clue where they got my number from and even after asking them to delete my info, they just won’t do it!
Virgin
6 years
This is Virgin Media Retentions calling. I’ve seen loads of folks moaning, but honestly, these are the ones who’ll sort you out with the best Virgin deals. There’s plenty of advice online on how to handle them, but it’s worth having a chat. If you drop a hint you’re after a good deal but won’t settle for rubbish, you’d be amazed what they can offer. My 50Mbit deal for £16.50 just finished recently and I missed their call, but now I know it’s them, I’ll give it a go and see what they can do.
Virgin Media RetentionsVirgin
6 years
From what I can see in other reviews, this was definitely Virgin Media’s retention team calling. I ended up cancelling my entire plan not too long ago. I tried to hold onto the broadband at first, but after dealing with about five different departments who couldn’t sort out cancelling my TV, I just gave up and ditched the lot. Their idea of customer service is non-existent, and right when things have been toughest all round, they go and make it even worse. So that’s that, goodbye Virgin Media! Number’s blocked 🚫
Virgin Media
6 years
03454541098 - Virgin Media, I only kept my broadband and cut out all other services. Spent ages sorting the best deal with them and they said when the changes start. Unless they wanna drop my bill more, I don’t see why they keep calling, I’m not planning to change anything right now.
Virgin MediaBroadband
6 years
I've ended my Virgin subscription and they've called my wife's phone three times today. Seems all they care about is taking your cash, not keeping their loyal customers. Their loss, honestly.
Virgin
6 years
Got a ring from this number on my mobile earlier. I picked up and a woman said hello but then just hung up. I had already cancelled my Virgin landline about a month ago, which should be off in a few days. Oddly, 3 minutes before that, I got a call on the landline from 07582967385. It only rang a few times and then stopped. When I tried calling back, the call cut off straight away. This number isn't showing up on this site either. I've been getting loads of strange calls like this, which is one reason I'm ditching the landline.
Virgin
6 years
I ended my internet contract last week, and this is the fourth time they’ve rung me, even though I already had a chat with them on the first couple of calls. I just can’t keep up with their crazy broadband prices right now, since I lost my job because of Covid. It was such a hassle to cancel it, and now they’re all eager to talk again. No cheers from me!
Broadband
6 years
Virgin Media's Retention Team gave me a buzz after I cancelled my broadband, offering a nice discount to keep me on board. I gotta say, their offer was decent enough so I decided to stick with them - better than the faff of switching providers!
Virgin MediaRetention TeamVirgin
6 years
had a missed call from this number
6 years
Haha, they gave me a ring multiple times, asking some rather odd queries!
6 years
I missed the call as it was really quick and they didn’t leave a voicemail. After seeing some other comments, I can say I also recently asked to CANCEL ALL MY VIRGIN MEDIA SERVICES. When I logged into my Virgin account, I found they’d added a 12 month landline contract that I never asked for or agreed to. Makes me wonder if this sort of dodgy behaviour is normal for them? My advice is to stop your direct debit and deal with things the old fashioned way - check your bills carefully and only pay what you actually owe, instead of letting companies sneak money out of your account.
Virgin
6 years
Looks like its Virgin Media 'cancellation team' calling. I ended my contract recently because with Covid-19 and money being tight, paying for endless TV channels nobody really watches isnt worth it. You can tell where customers cash goes, coz when I first rang them their "special deal" was rubbish and cost more than another firm’s price for the same stuff. Why didnt they just give me a good offer right away instead of faffing about? I said no to their follow-up deal, especially cause the first person I spoke with was so bad at talking me into it, just annoyed me.
Virgin Media
6 years
Virgin totally messed up when I told them to cancel my broadband, tv, and phone deal but they only cancelled the broadband and tv, keeping the phone on! Now they say I’m stuck with the phone contract for another year and there’s threats of debt collectors already! Of course, their customer service line is useless and not answering because of Covid 19, so I can’t even sort it out! And meanwhile, Richard Branson is off asking for billions to cover Virgin Airways losses from the pandemic!!!!
VirginCovid19Richard BransonVirgin Airways
6 years
Ended my virgin contract yesterday. They just kept hiking up the charges and giving me the runaround. They rang me three times today but hung up as soon as I picked up. I've blocked the number now.
Virgin
6 years
I ended my Virgin contract yesterday and this number showed up. Even tho I asked for a better deal a couple times before cancelling, they wouldn't give in, so bye bye. Plus they kept badmouthing other broadband companies saying my new provider wouldn’t handle my usage - bit cheeky really.
Virgin
6 years
Mysterious caller!
6 years
0345 454 1098 After reading the comments here I figured out that these pesky calls are from Virgin Media. I just cancelled my broadband with them 2 days ago. They kept hiking the bill by £3 every so often until it reached £55 a month. I’ve been a loyal customer for over 10 years but it clearly means nothing to them. Whenever this number rings and I pick up, nobody says a word. Feels like it’s just to irritate me!
Virgin Media
6 years
This is Virgin Media alright. When you try and end a service with them, they say it's their "duty" to keep customers. They just keep ringing every single day. Not sure about this "duty" thing, to me it's just plain harassment. I’ve had to block their number. If I decide to use their service again, i'll call them myself. No need for them to be pestering me constantly. Virgin, if you’re listening, sort your customer service out. It’s really poor.
Virgin MediaVirgin
6 years
Hilarious really, I ended up ditching Virgin Media just a couple of days ago cos the prices were mental. No loyalty perks at all even though I’ve stuck with them since they first put cable down outside my place like 25 years back. Sounds like I’m not the only one going through this.
Virgin Media
6 years
This number belongs to Virgin Media, they ring from it when your contract finishes and they try to persuade you with a discount. Last year i was paying £64 but now they wanted £75, yet after the call they dropped it to £55.50 a month. Full package with tv, kids stuff, sky cinema, 200 broadband and free international calls to like 50 countries, all included.
Virgin MediaSky Cinema
6 years
I didn’t pick up cause my phone said it was a ‘possible scam’ - after reading the comments here, I did just cancel my Virgin TV subscription on Friday (3 days back), so could this be from Virgin TV or something else?
Virgin TV
6 years
Answered a call from this number but no one said anything. I cancelled my Virgin Media deal just yesterday. I used to pay £56.50 for TV, broadband and phone but now it’s gone up to £76.50.
Virgin Media
6 years
I just got a call from this number but when I picked up there was complete silence. I ended my Virgin Media plan yesterday; I was paying £56.50 for TV, broadband and phone, now its shot up to £76.50.
Virgin Media
6 years
Seems like Virgin, just ended my 11 years with them yesterday.
Virgin
6 years
Ended my Virgin contract after 8 years just last week because £56 was way too much. They tried to drop it to £41, but still not worth it. Now they’ve been ringing me up every single day since.
Virgin
6 years
Reading the comments has made me think it's probably Virgin calling, since I just cancelled my plan yesterday! I didn't pick up because my phone showed ‘Possible Fraud’. I left because the prices kept going up and they only offered to drop it from £54 to £41 after I said I wanted out! Why didn't they just give this discount upfront? Been with them for more than 30 years but clearly they don’t value loyal customers. Time to find a new provider.
Virgin
6 years
Ended my Virgin contract just last week. Looked up the number that’s been ringing me nonstop and came across this.
Virgin
6 years
This number rang me earlier today. Didn’t pick up but after checking the reviews, looks like it’s Virgin Media. Makes sense since I ended my contract just yesterday. Honestly, they can sort themselves out. If they can't take care of loyal customers, there’s definitely a big problem!
Virgin Media
6 years
Virgin media keep ringing me even after I ended my contract with them. Told them in no uncertain terms I’m not interested, yet still they call. I’ve switched to a provider with faster internet, half the cost, and far more reliable service. Unless virgin can do 100mbps for about £24 or less, I’m not wasting my time. They can’t even deliver 40mbps properly for what I’d pay for 100mbps elsewhere.
Virgin MediaVirgin
6 years
Ended my Virgin Media contract yesterday (was paying £55 a month for just broadband, started at £37 when I signed up 18 months back and now new customers pay about £42). They did offer a cheaper rate to stay but didn’t trust them not to hike it again, so I switched to Sky who only charge £32 a month.
Virgin MediaSky
6 years
I was on holiday and this number kept ringing me loads, really irritating. I’m not even a virgin customer so I don’t know why they’re bothering to call me.
Virgin
6 years
Got a call earlier, but as soon as I picked up, they hung up. Looks like it might be Virgin Media since I ended my contract over the weekend. They did something similar the last time I cancelled too. If they come back with a decent deal, I might think about sticking around for another year.
Virgin Media
6 years
Got a call today from this number which I dont recognise. Ive been getting loads of spam calls lately so this could be one of them. Ive blocked it now.
6 years
Virgin Media keep ringing me for retention but I just dont pick up.
Virgin Media
6 years
Virgin Media, soon to be my former provider, I’m blocking them for good!
Virgin Media
7 years
Ended my Virgin Media contract yesterday after a proper nightmare of two days trying to sort it out. The rep was so full of themselves, laughing and saying "you'll be back in no time" right at the end. Still wanted to charge me double what others do. I've been with them for 17 years but got treated awful just for deciding to leave.
Virgin Media
7 years
didnt answer
7 years
I ended my Virgin contract and then a couple days later this number rang me. As soon as I picked up, the call just got cut off ? ? ? ?
Virgin Media
7 years
Virgin media retention rang me out the blue today, asked for my password. Didn’t give it cause it was a random caller from a number I didn’t know. The lady was quite impolite. Told them to never ring me again.
Virgin Media
7 years
0345 454 1098 has rung me a few times, but I never picked up. I’ve never been a Virgin Media customer or anything, so no idea why they keep calling. I’m just gonna keep giving it a miss 😒
Virgin Media
7 years
Just got a call from this number but didnt pick up. I looked it up and loads of people say it’s connected to Virgin Media, usually after an account’s been cancelled. Weird thing is, I did cancel with them but never gave them my mobile number, yet this number called me. Bit strange if you ask me.
Virgin Media
7 years
It was a bloke from Virgin Media's retention department, seemed quite nice actually.
Virgin Media
7 years
Got like 5 calls from them over the last couple days. Proper annoying cos I work nights and have to keep my phone loud. Like others mentioned, I called to cancel and they were so rude, then tried to sell me a slower internet plan that cost more than my new provider. Then they just dropped the call on me. Ridiculous!
7 years
I ended my Virgin contract a few days ago and since then, this lot have called me 5 times. If it's their retention team, why didn’t they offer me a decent deal when I called to cancel? The first advisor actually hung up on me! When I called back, the second person I spoke to was really rude, completely unhelpful and sounded like she was chatting to a mate during our call. Virgin’s service is awful, I wish I’d never signed up with them. I’ve switched to Sky now and got a way better deal. Can’t recommend Sky enough, I’m paying nearly half of what Virgin wanted!
VirginSky
7 years
didn't pick up but i ended my virgin media deal yesterday, sounds like its them based on the other comments ive seen here lately.
Virgin Media
7 years
This number gave me a ring early this morning as well - we usually ignore calls from unknown numbers but getting a call so early is really unsettling, especially when youve got older family members around. You cant help but worry when you hear the phone go off that time of day.
7 years
It seems it's a call from Virgin Media's retentions team, but they seem rather inept at switching the call over from their dialler. - caller: Virgin Media
Virgin Media
7 years
I cancelled Virgin yesterday, and already got two calls on my phone today; seems like they just can't accept a polite no.
Virgin
7 years
Got a call from Virgin Media Retentions Team trying to keep me as a customer by offering a cheaper deal. Pretty pleased with that.
Virgin Media Retentions Team
7 years
I got a call from 0345 454 1098 but didn’t pick up since I’ve been getting loads of annoying calls from various phone providers and random firms lately. I’m based in Burnley and was just curious if anyone can tell me who it might be? Cheers!
Burnley
7 years
So annoying - I cancelled Virgin but keep getting missed calls from them every single day for the past 5 days :( Just stop already!
7 years
Got two calls from this number earlier today. Wasn't able to catch the company they mentioned. The second time I answered, a guy with an accent I couldn’t place had my name. He was really pushy and kept talking over me, so I just ended the call. Honestly, I’d recommend not picking up when this number rings!
7 years
Honestly, this is the number for Virgin Media’s customer retention team. I dropped a cancellation note yesterday and guess what? Got a call from this number today trying to convince me to stay with a better offer. They actually gave me a pretty decent deal, so if you’re thinking of cancelling, it might be worth talking to them first or ringing them back. Definitely staying sharp for calls from this in the future!
Virgin Media
7 years
I'm pretty fed up with Virgin right now. When you call to cancel, they always want to know the reason. I explain that I've already switched to a new internet provider. Doesn’t matter what speeds or deals they throw at me, I’m done and don’t want to stay. Then today, they ring me up again, trying to tempt me with a better offer. I made it clear I’m not interested and just want to end things. If they bother me one more time with another offer, I’m definitely going to report them to Ofcom. This is just getting ridiculous.
VirginOfcom
7 years
After ending my contract, Virgin Media’s retention team gave me a ring.
Virgin Media
7 years
They keep ringing me daily, but when I pick up, there's just silence. It's really unsettling.
7 years
I got a call with no one speaking on the other end, was kinda creepy.
7 years
I’ve tried blocking them but they keep ringing anyway, like they just ignore it or something.
7 years
After I ended my subscription, the Virgin Media retention team kept calling me non-stop.
Virgin Media
7 years
This number just rang me up saying they were my internet company. But the moment I asked them to name my provider, they just cut the call. Weird!
7 years
This number keeps ringing without a word every now and then, it's really getting on my nerves.
7 years
At first, all I got was silence when I answered, then suddenly it seemed like a call centre was on the other end, but I couldn’t hear anyone talking!

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Call Charges

If you want to return a call to ☎️ 03454541098 👆, it will cost you £0.16 per minute on landline and between between £0.03 to £0.65 per minute on mobile. Additionally, there might be a connection charge of £0.23.

About 03 Numbers

A lot of organizations use 03 numbers instead of the more costly 08 numbers. As an example, many public sector organizations have transitioned from 0845 numbers to 0345. The cost of calls is no more than calls to geographic numbers (01 or 02). The charges for calls are influenced by the time of the day, and most providers offer call packages that allow calls free of charge at specific times of the day. The cost of calls from mobiles vary according to the selected calling plan. Typically, these calls are included in free call packages.

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