03001000081

I keep getting calls but whenever I pick up, theres nobody there on the other end. Its really annoying.

I wanted to share an experience regarding some correspondence my daughter received recently. She got a couple of emails that I was a bit uncertain about, so I advised her not to respond until I had a chat with Student Finance to see if they were the real deal - the email address raised a few alarm bells, making me think it could be a SCAM. I rang up Student Finance today using the official contact details listed on their website (which I found here: https://www.gov.uk/government/organisations/student-loans-company/about). The number is 0141 306 2000, and they're situated at 100 Bothwell Street, Glasgow, G2 7JD. During the call, I spoke with one of their advisors, and I'm happy to report that the email address [email protected] is, in fact, genuine. I did mention that my daughter wouldn’t be sending any financial information via email, which they completely understood. They’re more than willing to accept alternative documentation like receipts or any emails confirming her accommodation. If one were to provide a bank statement, they advised blacking out the account number and sort code with a marker - they’re really just after proof of identification alongside the payment amount for her accommodation. I brought up the fact that the email address seemed rather dodgy, and they were more than open to feedback for enhancing their communication. Hopefully, this advice proves useful to anyone else in a similar situation. Cheers! - Caller: Concerned Parent

Last week, I found myself in a similar situation when I got an email from them. Rather than ringing the number provided, I decided to get in touch with Student Finance England directly at their general enquiries line (0300 100 0607). To my relief, they confirmed it was all above board. Interestingly, they mentioned that this is actually a pilot year for their process, and said there’s a possibility they’ll reconsider their approach in the future, considering it does appear quite suspicious to reach out via email like that. - number in question: 0300 100 0081

This definitely reeks of a scam to me-I'm receiving unsolicited texts and emails filled with poor grammar, all requesting sensitive bank information and tenancy agreements via email. There’s been no prior communication with student accommodations or universities, which contradicts what the Student Finance England (SFE) site clearly states: they will never request personal banking details through email correspondence. However, when I got in touch with SFE over the phone, they insisted it was above board, but I remain highly sceptical about sending such sensitive documents electronically. When I raised my concerns with the Student Loans Company (SLC), they seemed quite taken aback that students might suspect foul play! Apparently, they're conducting random checks to determine if students are residing away from home, in which case a tenancy agreement or a receipt from the accommodation or landlord would suffice. I fail to see why a bank statement is even necessary in this situation.

I received a letter through the mail and decided to give student finance a call, and, it seems, it's genuine after all.

My daughter, along with her housemates, has received the same email. It’s quite hard to believe this was chosen at random. She’s opted not to respond but is instead going to hold out for the official letter that’s meant to come if you don’t reply to the email. If you give the number on the email a bell, the person on the other end will most certainly reassure you that it’s legitimate, as they’re pushing for responses. It’s really not wise to send over any sensitive bank or address information through such an insecure channel.

I've received a call from this number as well. I'm quite anxious about sharing my tenancy documents and the like. I gave them a ring, and they assured me it's all above board, yet I still feel a bit uneasy about it all. - number: 0300 100 0081

Received an email that put me on high alert, so I jumped straight onto a search to check for scams. From what I’ve found, it seems genuine, but I’m absolutely not sharing any personal info just yet. It’s incredibly concerning that they'd request sensitive information like banking details through an email. I won’t be taking any steps forward until they reconsider their approach to this verification. - caller: 0300 100 0081

I received a text and an email as well, and honestly, I thought it was just another scam. If it’s genuine, they ought to send out a clarification message to call off the whole campaign and rethink their approach. It would be wise to provide a proper heads-up to all students, outlining the process clearly. Additionally, there should be official information uploaded on the SFE website detailing how and when this all takes place. The caller identified was SLC, but the communication certainly needs improvement!

I advised my lad not to rush into sending any documents until everything is sorted out. It's rather ludicrous to think that students should be dispatching sensitive information or financial statements from an email that doesn't even require verification. They ought to have handled this through the SLC's official site, where one can securely log in to submit documents, rather than a random email address. As for the caller, it simply displays SLC without a number attached.

I received an email regarding this number, 0300 100 0081. Has anyone else shared their information or given them a ring yet? - Caller: 0300 100 0081

My daughter received an email too, requesting things like tenancy agreements and banking information. Given the rampant internet fraud these days, it’s baffling that the government and SLC can’t come up with a more sensible method. These random checks just feel dodgy, if you ask me - especially when it’s from the number: 0300 100 0081.

Has anyone got any idea whether this number is genuine? I’ve just received an email regarding it and I’m feeling quite uncertain about how to proceed.

I recently got in touch with the Student Loans Company after feeling similar concerns, and it turns out there's nothing to worry about-it's all genuine. Apparently, these emails are sent out at random, so rest assured, it’s indeed an authentic communication from the SLC.

Absolutely, I can vouch for this being the real deal. It's quite frustrating, really, as I couldn't find any reference to a sample checking unit on the government’s site. Ended up wasting a quarter of an hour on the phone just to clarify if this number is genuine. - caller: 0300 100 0081

Hello there! I've got a bit of a concern regarding an email I got related to something called 'elsewhere evidence.' The address is [email protected], and it mentioned a phone number, 0300 100 0081. I’m planning to give them a ring tomorrow just to be on the safe side. Would you happen to have any insights on whether this could be a scam or if it’s legitimate? Cheers! - Speaking of: 0300 100 0081

I've encountered a rather dubious email that claims to be from the Student Loans Company (SLC), using this particular number. They're requesting proof of students residing away from home and directing recipients to send over screenshots of tenancy contracts and bank statements that contain your name, as well as bank details such as sort codes and account numbers, via the address [email protected]. Be assured, the SLC would never ask for such personal or financial information through email correspondence. It's unmistakably a scam! Just to clarify, there was no phone call - this number was simply provided in the email.

Got an email from what said it was a student loan company, asking me to send my bank info as part of some fraud prevention check. The number they gave me looked dodgy, so now I'm worried it's a phishing scam.