☎️ 60224 👆 is not a valid (Unknown) United Kingdom Phone Number. It has a prefix of 60224.
The Caller ID for this phone number may be displayed in the following ways:
60224 Tagged as:
TimeLine of events for phone number 60224
- Direct Line Text Survey warningDec
2022Warning about potential scam review requestsMar
2020Concern about outsourcing customer careSep
2018Unknown context providedJul
2018Premium rate number; won't call backJul
2018Direct Line recently renewed my insuranceJul
2018Questioning charge for review callJul
2018Avoid Volkswagen car insurance policyApr
2018"Quick and straightforward thought process"Apr
2018Customer not satisfied with serviceApr
2018Direct Line good service ratingJan
2018Received text from legit company, disappointedJan
2018Admin error, received cancellation textJan
2018Brands charging for survey completionNov
2017Suspicious of recent cover changesOct
2017Received suspicious text from ChurchillJul
2017Issue with additional text chargesJun
2017Received insurance text, costly and frustratingJun
2017Survey for Nationwide Building SocietyJun
2017User ignoring satisfaction survey questionsMay
2017Suspected scam - canceled coverageMay
2017Questioning unauthorized claims made by NationwideApr
2017"I don't have a pet!"Sep
2016Valid SMS from Direct LineJun
2015Positive experience with Direct LineMay
2015Number Of Searches: 803 Number Of Comments: 23 First Seen: 25 May 2015 General Reputation: negativeThis number has recently been searched from Fossdyke Navigation(Lincolnshire), Hurcott(Worcestershire) and St Nicholas(Hertfordshire).
60224 has 23 comments of which 8 x negative and 12 x neutral and 3 x positive
60224 Summary (Read all comments)
Phone number ☎️ 60224 👆 is reported as a text survey service mostly linked to Direct Line and some other insurance firms, requesting customer feedback after calls. Many users find it legit but warn it uses a premium rate number, causing unexpected charges or phone alerts. Some feel it's unfair to charge for surveys following policy changes, cancellations or renewals. Complaints mention lack of clear info about costs and suspicion about outsourcing customer care. A number of people chose not to respond due to potential fees or have concerns about scams, despite confirmations from companies that charges come from the network provider, not them. A few comments note legitimate dealings, especially with pet insurance, but overall users advise caution and awareness before replying.
Reports on phone number 60224
4 yearsDirect Line Text Survey is real, but it uses a premium number so the cost can be quite steep. They claim they cover the charges so you don’t get billed, but I wasn’t ready to gamble on that especially since my network O2 showed a warning about possible fees!Direct Line6 yearsDirect Line sent me a message asking for a customer review to be sent back to that number. When my phone warned me about making any changes, I got suspicious and stopped right there. If this is a premium-rate text, Direct Line really ought to inform their customers. It's a bit bold to charge people who are just trying to help out. I had already decided to stop doing reviews, and now I’m certain this is just a con.Direct Line8 years60224 My husband recently sorted a Direct Line policy for my car as well. (I noticed a message from Direct Line below.) I'm a bit worried that they've handed their Customer Service over to another company. Fingers crossed they’ll be quicker when I actually need help. It would've been better if they'd mentioned the policy, so I knew it was active! Now I’ve got to ring them again just to make sure everything’s been sorted!Direct LineService8 yearsIt appears to be from Direct Line. The cost of the call seems rather steep, so I won’t be returning the call.Direct Line8 yearsJust got a call about my Direct Line insurance being renewed. I think it’s legit but my phone gave me a heads up about it. I checked with Direct Line and they said they don’t take any money over the phone, any fees would come from the network company.Direct Line8 yearsGot a call from Direct Line, just wondering if this means I’ll be billed for it or not!Direct Line8 yearsStay clear of Volkwagen car insurance, it's just not worth the hassle.Volkswagen8 yearsStraight Call LineDirect Line8 yearsGot a call from Direct Line asking for feedback on a recent call. Not gonna mess about replying to some pricey text service. Their problem, not mine.Direct Line9 yearsDirect Line called me to give feedback on their service (which was fine) but I’m not bothering to reply cos it was a premium number (my phone flagged it anyway). I’m definitely gonna complain to them, this kind of thing isn’t on.Direct Line9 yearsThis is definitely legit. I got a message from direct line about a call I made to them recently, which is spot on, and they asked me to give some feedback. I was gonna reply saying everything was perfect, like full marks really, but now I guess my positive comments won’t get through.Direct Line9 yearsGot almost the same message from Direct Line, we actually do have insurance but never cancelled it like the text says. We haven’t even called them or anything!Direct Line9 yearsGoing through the comments and looking at what I experienced, it's clear that a few major brands have really dropped the ball here. For me, it was Direct Line car insurance and that classic "four questions" routine. Looks like lots of these companies have teamed up with some questionnaire service, maybe not fully aware that folks are getting charged for it. Or perhaps they know, but just figure no one's fussed about the 40p fee.Direct Line9 yearsGreen Flag, I guess I had updated some info on my insurance not long ago. When I rang them about this number, they told me there's some kind of deal with the firm that made the call and that I shouldn't be billed. But if I ended up paying, they said I should get in touch and they’d sort out a refund. I'm not convinced though. I still reckon this number’s dodgy.Green Flag9 yearsReceived a message saying it was from Churchill car insurance, but Iv never used them before. They asked me to fill out a satisfaction survey. Thanks to this site, I just ignored it and didnt reply.Churchill9 yearsgot a message from some insurance firm asking me to answer 4 quick questions, said never again. even tho I answered them quick it still charged me 70p. total scam, this is one more dodgy thing to watch out for!9 yearsThis number belongs to Nationwide Building Society. They’re just doing a follow-up survey. No fees involved with calling this one.Nationwide Building Society9 yearsGot a call asking me to do a quick satisfaction survey with just 4 questions. Since I’ve never used any online services from them, I just decided to ignore it.9 yearsGot a message from number 60224 asking me to answer 4 questions. Right away, I felt it was fishy, so naturally I googled the number 60224. Turns out it’s linked to GREEN FLAG INSURANCE (Underwritten by UK-INSURANCE), but according to this site, it’s actually a PREMIUM text reply number. I’m definitely going to call Green Flag and stop my car breakdown cover renewal, seems like they’re involved in this dodgy scam.Green Flag InsuranceGreen Flag9 yearsThey said they were from Nationwide and wanted to talk about my policy change. Thing is, I don’t have any policy with them and never even rang them.10 yearsI really don’t own a petit!11 yearsI got a text from Direct Line pet insurance, seems totally legit. I’ve dealt with them before for my pet insurance so it checks out.Direct Line11 yearsReceived a genuine text from Direct Line about our pet insurance. We've had quite a bit of back-and-forth with them regarding some policy matters, but everything seems to be sorted now.Direct LineSubmit Your Own Report (60224)
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