MENU

08454541111

☎️ 08454541111 👆 is a valid (Premium Rate) United Kingdom Phone Number and it is issued by Virgin Media Limited. It is part of the phone block 845454 with a prefix of 0845.

Your Caller ID might demonstrate this phone number as:

+448454541111+44 845 454 11110845 454 1111+44-845-454-1111

If you want to return this call, click here to see the call charges.

0845 454 1111 Tagged as:

virgin virgin media virgin mobile ee o2 virgin broadband freeview virgin sim cable + wireless sky news

TimeLine of events for phone number 08454541111

  • Frequent unwanted calls need mentioning
    Feb
    2024
  • Virgin Media scam premium call
    Oct
    2023
  • Unwillingly charged for call, regretting
    Sep
    2023
  • Had issue with Virgin billing
    Jul
    2023
  • Reported incorrect charges on phone
    Jul
    2023
  • Expensive calls from Virgin Media
    Mar
    2023
  • Careful with accidental click scam
    Sep
    2022
  • Unexpected bill, possible phone scam
    Aug
    2022
  • Suspicion of fraudulent bill practices
    Aug
    2022
  • Virgin overcharging and poor service
    Aug
    2022
  • Unauthorized charges; contacting mobile provider
    Nov
    2021
  • Virgin Media phone call expensive
    Apr
    2021
  • Virgin Media should clarify charges
    Feb
    2021
  • Reported fault, high-rate charge, lesson learned
    Feb
    2021
  • Poor customer service experience, overcharged
    Jan
    2021
  • Angry about unexpected charges from Virgin
    Jan
    2021
  • Excessive charges for Virgin Mobile
    Dec
    2020
  • Premium rate call without notification
    Dec
    2020
  • Number cost me £12.11
    Oct
    2020
  • Surprised by expensive customer service
    Sep
    2020
  • High charges for calling customer support
    Aug
    2020
  • Virgin Mobile = expensive calls
    Aug
    2020
  • Comment is just a brand
    Aug
    2020
  • Contract change fee is excessive
    Jul
    2020
  • Mysterious number caused double billing
    Apr
    2020
  • Negative experience with company, avoid
    Dec
    2019
  • Warning about high mobile charges
    Nov
    2019
  • Unknown caller, multiple calls received
    Oct
    2019
  • Charged twice, different amounts
    Sep
    2019
  • Virgin provides poor customer service
    Sep
    2019
  • Identified as Virgin Media number
    Sep
    2019
  • Unexpected charges from Virgin Telecom
    Aug
    2019
  • Virgin Mobile overcharges customer call
    Aug
    2019
  • Dissatisfied with Virgin Internet support
    Aug
    2019
  • Warning about high cost report
    Jul
    2019
  • Block Virgin Media number requested
    Jul
    2019
  • Frustrating call, expensive charges, dissatisfaction
    May
    2019
  • Virgin Media sales using SMS
    May
    2019
  • Unexpected charge for phone call
    Apr
    2019
  • Repeated calls, unanswered, silent response
    Mar
    2019
  • Trouble with broadband, charged for call
    Mar
    2019
  • Don't call Virgin with 0845
    Dec
    2018
  • Unexpected high call charges, disappointing experience
    Nov
    2018
  • Expensive Virgin Media call complaints
    Oct
    2018
  • Unresponsive sites, unclear identities
    Sep
    2018
  • Frustrated with customer service experience
    Aug
    2018
  • Virgin customer service disappointing
    May
    2018
  • Virgin Media expensive with fault issues
    Feb
    2018
  • Long wait, costly customer service
    Dec
    2017
  • Unauthorized charge on mother's account
    Sep
    2017
  • Block number; unexpected charge received
    Aug
    2017
  • Unrecognized number charged £13.00
    Jul
    2017
  • Virgin's billing practices frustrate customers
    May
    2017
  • Call to 0845 number charged
    Apr
    2017
  • Unwanted call, cost me money
    Mar
    2017
  • Displeased with Virgin Media service
    Jan
    2017
  • Cancellation fee considered excessive charge
    Dec
    2016
  • Charges for unknown phone number
    May
    2016
  • Received call from unknown number
    Dec
    2015
  • Unfamiliar charges on my bill
    Jan
    2014
  • Expressing gratitude, disliking cold food
    Apr
    2011
  • Complaining about overcharged expensive ring
    Feb
    2011
  • Frustration with landline phone service
    Jan
    2011
  • Complaint about overcharged phone call
    Jan
    2011
  • Requesting phone number for assistance
    Jan
    2011
  • Ignoring constant unknown phone calls
    Jan
    2011
  • Negative experience with Virgin Media
    Dec
    2010
  • Asking for phone numbers
    Aug
    2010
  • Provides phone number for support
    Aug
    2010
  • Dialing 150 from landline is free
    Jun
    2010
  • Free support phone number provided
    May
    2010
  • Upset with costly virgin media
    May
    2010
  • Negative review of Virgin Media
    Jan
    2010
  • Unable to cancel services, still charged
    Oct
    2009
  • Free and easy to use
    Sep
    2009
  • Virgin Media customer care charges
    May
    2009
  • Sky News app malfunctioned
    Nov
    2008
  • Virgin media helpline number provided
    Sep
    2008
Number Of Searches: 819 Number Of Comments: 78 First Seen: 17 January 2014 General Reputation: negative

This number has recently been searched from Chilton Polden(Somerset), Pen-y-graig(Gwynedd) and Tivington Knowle(Somerset).

08454541111 has 78 comments of which 33 x negative and 44 x neutral and 1 x positive

SHARE YOUR EXPERIENCE - LEAVE A COMMENT

08454541111 Summary (Read all comments)

Phone number ☎️ 08454541111 👆 is reported as a premium-rate Virgin Media helpline number notably expensive when dialled from mobiles, often incurring large unexpected charges due to prolonged hold times. Users frequently warn that calls to this number, especially to report faults or amend accounts, come with high per-minute fees without clear upfront warnings. Many have experienced billing disputes or unexpected charges well over £20, causing frustration and allegations of unfair or misleading practices. Customers advise using alternative Virgin Media contact numbers, such as short codes available on landlines, to avoid extra costs. The general consensus is to exercise caution, verify charges promptly, and consider contacting mobile providers or Virgin Media customer service directly to challenge or understand any bills related to this number.

Reports on phone number 08454541111

3 years
This number has called me like 12 times over the past couple days, but they never bother to leave a message on my voicemail. It's really annoying and honestly, it needs to stop and they should be reported for it.
3 years
do not ever call this number claiming to be virgin media support, i got charged 65 quid after being kept on hold for an hour trying to switch my plan. watch out as this is a premium rate! luckily i got my money back but honestly this is a total scam and shouldnt be allowed.
Virgin Media
3 years
20 calls in just half an hour! Had no idea I was getting charged for this… definitely not happening again!
3 years
Spent nearly an hour on the phone with Virgin, complaining about being overcharged - then on my most recent bill, they went and charged me £9.67 just for that call! Honestly, if your contract's coming up for renewal, I'd seriously think about switching away and never dealing with them again. They also work under the name O2, but if you dig deeper, it’s really Cable & Wireless hiding behind the scenes.
VirginO2Cable + Wireless
3 years
I got a bill from 3 mobile saying this number called 4 times in a single day. Not sure how that’s possible since I left Virgin ages ago, and even if I was still with them, I’d never pay those expensive rates. I’m gonna report this to 3 mobile.
Virgin3
3 years
This number showed up on my EE bill with a 25 second call that cost me £22 in access fees. I was just about to cancel with Virgin Media - what a pricey way to do it. So happy to be free of these rip-off calls!
Virgin Media
4 years
If you hit the reply button before hanging up by mistake, you'll notice they charge you on your next bill. It’s easy to do, so watch out. Total scam!
4 years
I got charged £22.68 by Virgin when I usually pay £6.71 a month. They claimed I called this number twice, but I’ve got no memory of that. Feels like a scam to me. Virgin wouldn’t explain anything, just knocked the bill down to £10. It’s weird how fraudsters can use Virgin’s name yet the company doesn’t warn us properly. Loads of people probably just pay without questioning it. If you want to contact Virgin, dial 789 or 150 from your mobile - it’s free.
Virgin
4 years
I got charged £22.68 by Virgin when I usually pay £6.71 a month, they said I called this number twice but I don't recall doing that at all. It's definitely a scam. Virgin refused to explain and just dropped the bill to £10. It's crazy that scammers can use Virgin's name but the company won't warn their users about it. Loads of people probably just pay up without checking. If they’re aware this is happening, why keep charging customers?
Virgin
4 years
This is really unfair, I'm with Virgin and wanted to switch my plan, but they actually charge you just to ring them. No way, I'm moving my account somewhere else.
Virgin
5 years
I have noticed that I am continuously being charged for calls to the number 0845 454 1111 by my mobile phone provider, 3, even though I haven't made those calls. I am unsure of how to rectify this issue, but I plan to have a conversation with 3 regarding this matter.
5 years
Calling Virgin Media at 0845 454 1111 cost me a fortune, ended up paying £22 for just over half an hour.
Virgin Media
6 years
Virgin Media ought to clearly state that this is a premium rate number and that calls will cost extra. Using this number to sort out their own issues seems really unfair, like I’m being made to cover the cost of their errors.
Virgin Media
6 years
I rang this number from my O2 phone trying to report issues with my Virgin broadband. Didn't realise it was a premium line charging 55p a minute, which was a bit daft of me. Luckily, I only got charged around £5 because another call came through and I ended the call quick. Definitely a lesson learnt - won't do that again! You can actually call for free by dialling 150 from your Virgin landline. O2 was good enough to send me a warning about the high rate number so I knew my bill was gonna be higher. It's pretty shocking that you have to pay premium rates just to report problems.
VirginO2
6 years
This number claimed to be Virgin Media. They somehow got my mobile number, I was on hold for over an hour - 1 hour and 13 minutes to be exact - just trying to get through, and then I ended up with a £41 bill! Proper daylight robbery by Virgin Media. 08454541111
Virgin Media
6 years
I was completely unaware that there would be a charge for calling Virgin Media to report a faulty TiVo box, and I must say, I'm extremely upset about it. 😡😠
Virgin MediaTiVo
6 years
Got nailed with a £25 bill for just two calls to Virgin Mobile - absolute daylight robbery!!!
Virgin Mobile
6 years
I dialed Virgin's helpline number from my O2 contract mobile phone to report that my broadband was not functioning. I patiently waited on hold for more than an hour, and eventually, the call cost me £33. It would be beneficial if Virgin included a prompt at the start of the call, informing customers that it is a premium rate number and suggesting to hang up and dial a toll-free number instead. Failing to provide this information is a deceptive strategy and does not make customers aware of the charges incurred.
Virgin
6 years
This amount of money, £12.11, is what I had to pay.
6 years
Just like many others, got a call from Virgin Mobile asking about my bill, didn’t realise it was one of those premium rate numbers, totally wasn’t warned about the cost!
Virgin Mobile
6 years
I just don’t get how Virgin Media charges so much for calling this number?? When your landline is down and you gotta use your mobile instead. Ridiculous!
Virgin Media
6 years
Virgin Mobile calling me again.
Virgin Mobile
6 years
Virgin Mobile calls are ridiculously overpriced!
Virgin Mobile
6 years
I had the exact same experience - I had to pay £9.00 to make changes to my contract. It's absolutely ridiculous! They're just trying to rip us off!
6 years
I have been charged twice for this phone number, 08454541111, for a total of £20. I have no idea who owns this number.
7 years
VIRGIN Media are such a dodgy lot - honestly avoid them if you can. They charged me just for calling their support line. I’ve been with them locally for over 15 years but that’s it, I’ve had enough and left them.
VIRGIN Media
7 years
This number is the usual Virgin Media customer service. WATCH OUT! If you ring from a mobile, it costs a lot per minute. I called about a faulty Virgin router and ended up waiting for 40 minutes on hold. They then took another 10 minutes to confirm the router was actually broken. Next time, I’ll just use the Virgin landline instead.
Virgin MediaVirgin
7 years
I have been receiving numerous calls from the number 08454541111. I am unaware of the identity of the caller and have no knowledge regarding the owner of this particular number.
7 years
I have been mistakenly charged twice on the same day, with a gap of 3 minutes between the transactions. The first charge was for £1.54, followed by a second charge of £26.87.
7 years
Virgin are absolute scammers, avoid this number at all costs, it’s a total con. When I rang up to query things, they wouldn’t even share the full number for me to verify, claiming it was some kind of data protection issue. How does that make sense when I called from my own phone and it’s my account? Virgin really need a proper telling off.
Virgin
7 years
this is Virgin Media
Virgin Media
7 years
After contacting Vodafone, I informed them that I did not make a phone call that resulted in me losing nearly £20. To my astonishment, when I searched for the number online, I discovered that it actually belongs to Virgin - the company I use for my TV and broadband services. What's even more surprising is that they were the ones who contacted me!
VodafoneVirgin
7 years
i use virgin mobile and virgin internet too! had issues with my internet which was totally their fault, so i rang them to fix it. can you believe they charged me for that call? as if the hassle wasnt enough, they charged me over 20 quid just for calling them. proper rubbish service!!! :(
Virgin Mobile
7 years
i'm with virgin mobile and virgin internet too! had an issue with the internet which was totally their fault, so i rang them to get it fixed. guess what? they charged me for the call. like, it’s already annoying enough and you’d think they’d make it cheaper or free, but nah, they billed me over 20 quid for that. honestly awful service!!! really bad experience :( 08454541111 is the number i called
Virgin MobileVirgin Broadband
7 years
Avoid this number at all costs. Had no idea it would cost me so much just to get help with my Wi-fi issues.
7 years
Please block the following number from Virgin Media's contact list.
Virgin Media
7 years
Got a call from Virgin Media. Needed to update some info on my account, but they kept putting me on hold the whole time. Ended up being a 40 minute call and cost me £25. Absolute joke of a company.
Virgin Media
7 years
Virgin Media sales got in touch, trying to get me to sign up for a TV deal. They sent me a text telling me to ring 08454541111. Since I'm already a Virgin customer, I thought the call would be free. When I spoke to their customer service, they kindly waived the charges for me.
Virgin Media
7 years
I got charged £8.71 for just 14 and a half minutes when I rang this number from my mobile. I was trying to cancel a visit from an engineer after Virgin had contacted me to get me to sign up for their cable TV. I realised I didn’t actually want it since I already have Freeview. I then rang Virgin on 789, which is free from mobiles, and they told me this was a premium number starting with 0845 and I should be using 0345 454 1111 instead. Since I’ve been with Virgin for ages, I asked for a refund and they said they’d credit it on my next bill.
VirginFreeview
7 years
My phone has been incessantly ringing from the same number. I have been refusing to answer, but today I was overwhelmed with anger and decided to pick up. Surprisingly, there was no response from the other end of the line.
7 years
I had an issue with my Virgin broadband and ended up on a call that went on for 49 minutes. When I checked my mobile bill, I was hit with a £29.61 charge even though I’m on a Virgin SIM only plan. The result of the call was just them saying "your gear is faulty, we’ll send you a replacement". It’s frustrating that the Virgin kit I’m paying for was faulty, yet I was charged for phoning to sort it out. Definitely going to raise a complaint about this.
VirginVirgin SIM
8 years
Never call Virgin from a mobile on an 0845 number, it’s a right rip-off.
Virgin
8 years
I was unaware that they charged me over £9 for the call. Once my contract is up, I'll definitely be switching to another provider.
8 years
Once again, got charged a fortune for calling Virgin Media about a fault since there was no other way to reach them. The customer service is absolutely shocking.
Virgin Media
8 years
Who could possibly be they? Why is it that no one ever responds to queries posted on these websites?
8 years
i’m shocked i ended up coughing up loads to virgin for an issue they actually created, had to call them 4 times before it got sorted. only thing that got them moving was me saying i’d switch providers.
Virgin
8 years
Seriously overpriced for just the basic Virgin customer support. I thought Virgin would do a bit better than this.
Virgin
9 years
Costly call with Virgin Media trying to sort faults.
Virgin Media
9 years
I called Virgin Media about an issue with my service, but it took forever to actually talk to the right department. In the end, I was charged £11.60 for the call. They really ought to warn you beforehand that the line is costly.
Virgin Media
9 years
My mother has noticed a charge of £85 on her bank statement from an unfamiliar number and she is unaware of the transaction.
9 years
I have been charged £7.35 for a call made by Virgin Media. I request that this number be blocked.
Virgin Media
9 years
I can't recall ever discussing anything with this number, but now I've been billed £13.00 by my EE phone service. Who on earth could it be?
EE
9 years
I was just informed by my wife that Virgin is charging her for a call made to the number 08454541111. However, she cannot recall when she actually dialed that number. It seems that Virgin may be attempting to deceive people by contacting them from this number and then falsely claiming that they made the call or shouldn't have answered it. Virgin, please cease your annoying and low-quality services. Instead, focus on being a more reputable business and prioritizing customer satisfaction for once.
Virgin
9 years
was looking at my phone bill and noticed a fee from this number, so I checked with ee about it. found out it was actually the 0845 line for virgin media (which I admit i did ring)
EEVirgin Media
9 years
Somebody called me, I picked up and it ended up costing me money on my phone bill.
10 years
Virgin Media, I must express my disappointment; I feel that £23 has been wasted. Your services have brought such disgrace.
Virgin Media
10 years
I am appalled by the disgraceful experience of having to pay Virgin a cancellation fee amounting to £20.76.
Virgin
10 years
Oh, for crying out loud, Virgin Media really know how to drain your wallet! It feels like I'm being utterly fleeced for the shoddy service they provide. And to top it off, I’m being hit with charges just for trying to get their help when things go awry. It's an absolute joke!
Virgin Media
10 years
Virgin Media leaves much to be desired. Honestly, it’s probably best to turn off all their services altogether. Speaking from experience in the service industry, I can say it's not exactly impressive.
Virgin Media
10 years
We experienced the very same situation! We picked up the phone because these individuals had been charged five times the actual price of the ring, which was £6.29. It makes you wonder why we even try, doesn’t it?
10 years
If you call 150 from your landline, there's no charge involved, so you can go ahead without worrying about fees!
10 years
Just got hit with a charge of £3.22 for a brief seven-minute call to sort out an issue with being overcharged by our provider, Virgin! Absolutely absurd service!
Virgin
10 years
Tried dialling 150 to sort out a cancellation for some of the services linked to this number, but it just wouldn’t connect! I’ve got a funny feeling that we'll end up being charged for that, knowing our luck!
10 years
dont recognise this number - ive never returned the call but just found a £5.36 charge on my phone bill from march 2016.
10 years
Virgin Media is utterly dreadful. I genuinely recommend you consider cutting ties with them entirely. Having spent time in customer service myself, I can attest that their level of support leaves much to be desired.
Virgin Media
11 years
Received a voicemail from 01132125000 on an old EE phone I hardly ever use. The message told me to ring 08454541111, but I've got no clue who these people are. I've never been a Virgin Media customer either, so this seems a bit strange to me. Caller ID just showed as unknown.
EEVirgin Media
11 years
This was definitely a call from Virgin Media’s customer support. Ridiculously, they even expect you to pay for this nonsense!
Virgin Media
11 years
Absolutely not, mate. By the way, what's the number to ring?
12 years
If you’ve got a Virgin landline, just dial 151 for their complimentary support line.
Virgin
12 years
The number 08454541111 is the customer support line for Virgin Media.
Virgin Media
12 years
Many thanks! We're not keen on chilly calls either.
12 years
Give them a bell at 0800 0520397.
12 years
I was having a bit of a bother with Sky News; it wasn't functioning properly at all.
Sky News
12 years
Virgin's landline number 150 is absolutely dreadful! What a complete letdown. It's such a faff trying to get through; honestly, it feels like a bonkers waste of time!
Virgin
12 years
It seems there used to be a complimentary number available for use (obviously).
12 years
We've been getting calls from these folks quite regularly, but we tend to just brush them off. They never leave a message, which is rather peculiar. Does anyone know who they might be?
12 years
Could someone please tell me what the DUHH number is and where I can find the number to reach out? Cheers!
13 years
I am quite confused as to why this item is included on our bill.

Submit Your Own Report (0845 454 1111)

Stay ahead of scams! Post a comment about your story with this contact. Assist others by submitting information on potential scams or legitimate contacts.



Call Charges

If you want to return a call to ☎️ 08454541111 👆, it will cost you between between £0.00 to £0.07 per minute on landline and between between £0.00 to £0.07 per minute on mobile. Calls to this number might also result in access charges between £0.08 to £0.67 per minute.

About 084 Numbers

Businesses use these service numbers for business or inquiry lines.

Other Numbers

084545400230845454022284545405350845454109608454542222084545454000845455022808454550280