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08009160647

☎️ 08009160647 👆 is a valid (Free To Call) United Kingdom Phone Number and it is issued by BT. It is part of the phone block 800916 with a prefix of 0800.

You may see this phone number on your Caller ID in one of these formats:

+448009160647+44 800 916 06470800 916 0647+44-800-916-0647

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0800 916 0647 Tagged as:

dwp department for work and pensions universal credit hmrc national insurance debt centre trafford debt centre google esa wolverhampton

TimeLine of events for phone number 08009160647

  • Suspicious call, foreign language, confusing
    Jun
    2026
  • Confused about legit government call
    Oct
    2025
  • Overpaid ESA after son's death
    Sep
    2025
  • Verified number; use multiple sources
    Sep
    2025
  • DWP, safe number confirmation
    Sep
    2025
  • Identifies government-related DWP number
    Sep
    2025
  • Appears to be a scam
    Sep
    2025
  • Genuine DWP number for repayment
    Aug
    2025
  • Legitimate DWP debt-related call
    Jul
    2025
  • Legitimate number for DWP confirmed
    Jun
    2025
  • Suspicious refund request, not legitimate
    May
    2025
  • Genuine DWP debt, not scam
    Feb
    2025
  • Suspecting scam regarding personal information
    Jan
    2025
  • Untrustworthy service, accuses fraud
    Jan
    2025
  • Number belongs to DWP management
    Dec
    2024
  • Genuine number, but unanswered calls
    Dec
    2024
  • Debt Centre Trafford scam alert
    Nov
    2024
  • Received scam letter about money
    Oct
    2024
  • Avoid answering DWP scam calls
    Oct
    2024
  • Claims no debts, calls scam
    Apr
    2024
  • Waiting for DWP letter response
    Mar
    2024
  • Unknown caller asking for unnamed person
    Mar
    2024
  • Scam attempting to extract money
    Sep
    2023
  • Confirmed genuine contact for debt
    Jun
    2023
  • Contact DWP for water debt
    Apr
    2023
  • Seeking address for debt collector
    Mar
    2023
  • Questioned, found legitimate, concerns raised
    Jan
    2023
  • Concerns about legitimacy of letter
    Dec
    2022
  • Received text from BT business
    Nov
    2022
  • Debt possibly linked to DWP
    Nov
    2022
  • Fraudulent letters claiming debt received
    Sep
    2022
  • Received call attempt letter mention
    Jul
    2022
  • Questioning legitimacy of overpayments letter
    May
    2022
  • DWP phone number authentication method
    May
    2022
  • It is too vague
    Mar
    2022
  • Beware debt recovery from DWP
    Dec
    2021
  • Confirmed 08009160647 is safe
    Nov
    2021
  • Suspicious letter requesting bank details
    Nov
    2021
  • DWP letter caused stress, investigate
    Nov
    2021
  • User believes phone number is legitimate
    Oct
    2021
  • Suspicious letter reporting debt received
    Oct
    2021
  • Received suspicious letter regarding Universal Credit
    Apr
    2021
  • Received suspicious debt collection letter
    Feb
    2021
  • Received fraudulent debt collection letter
    Jan
    2021
  • Legit DWP payment, long wait time
    Dec
    2020
  • Wife received questionable government letter
    Dec
    2020
  • Suspicious, no information from account
    Nov
    2020
  • Number confirmed as DWP contact
    Nov
    2020
  • Received suspicious letter about fraud
    Nov
    2020
  • Frequent identical letters about debts
    Nov
    2020
  • Urgent report fraud to authorities
    Oct
    2020
  • Report fraud for further action
    Oct
    2020
  • Debt collectors for the DWP
    Oct
    2020
  • Suspicious number used to scam
    Sep
    2020
  • Unclear reference to "detonators"
    May
    2020
  • Seek help from debt management
    May
    2020
  • Verify legitimacy on official website
    Mar
    2020
  • User had issues with tax credits
    Feb
    2020
  • Caution: Report as potential scam
    Jan
    2020
  • Contact DWP Debt Management center
    Jan
    2020
  • Valid DWP debt recovery contact
    Jan
    2020
  • Review of DWP Debt Management
    Jan
    2020
  • Matched genuine numbers from DWP
    Jan
    2020
  • Number scam letter DWP address
    Jan
    2020
  • Beware of DWP scam calls
    Dec
    2019
  • Beware of scammers spoofing numbers
    Dec
    2019
  • Concerns about potential scam debt
    Dec
    2019
  • Questioning legitimacy of debt letter
    Dec
    2019
  • Issue with security question response
    Dec
    2019
  • Suspected scam due to unresponsive contact
    Nov
    2019
  • Suspected scam involving large debt
    Nov
    2019
  • Trouble reaching DWP, owes money
    Nov
    2019
  • Unable to reach DWP for assistance
    Nov
    2019
  • DWP refund offered to customers
    Nov
    2019
  • User relates to debt collection
    Oct
    2019
  • Unknown spooky caller on Halloween
    Oct
    2019
  • Difficulty reaching out for assistance
    Oct
    2019
  • Providing contact information for debt management
    Oct
    2019
  • Unanswered calls, suspicious letter received
    Oct
    2019
  • Received suspicious letter about debt
    Sep
    2019
  • Difficulty reaching creditor, demanding payment
    Sep
    2019
  • Caller hangs up when answered
    Sep
    2019
  • Reference to Counter-Strike game weapon
    Sep
    2019
  • Not DWP, it's a scam
    Jun
    2019
  • certain, authentic numerical value
    May
    2019
  • Unknown contact number, seek confirmation
    Apr
    2019
  • Authentic debt line contact information
    Oct
    2018
  • Nuisance caller, unwanted contact
    Oct
    2018
  • Constant calls to house line
    Aug
    2018
  • Shared account info with unknown source
    Apr
    2018
  • Suspicious claim about department legitimacy
    Mar
    2018
  • Scam letter, reporting suspicious number
    Mar
    2018
Number Of Searches: 1461 Number Of Comments: 83 First Seen: 21 February 2018 General Reputation: positive

This number has recently been searched from Cleator Moor(Cumbria) and Sutton In Ashfield(Nottinghamshire).

08009160647 has 83 comments of which 37 x neutral and 27 x positive and 19 x negative

SHARE YOUR EXPERIENCE - LEAVE A COMMENT

08009160647 Summary (Read all comments)

Phone number ☎️ 08009160647 👆 is reported as a genuine Department for Work and Pensions (DWP) debt management contact number commonly referenced on official correspondence regarding benefit overpayments or debts. While many users confirm its authenticity via the official government website and direct DWP contacts, frequent reports note difficulties reaching an operator, with calls often disconnecting or prolonged holds. Some letters bearing this number raise suspicions due to inconsistencies or poor presentation, leading to concerns about scams exploiting this contact detail. Users are advised to verify any correspondence independently through trusted DWP channels, avoid sharing sensitive personal or banking information without confirmation, and report suspected fraud to appropriate authorities. Overall, the number is legitimate, but vigilance is essential due to scam activity mimicking DWP communications.

Reports on phone number 08009160647

2 months
So, today (Mon 22/06/2026) I received a letter from the Dept for Work and Pensions claiming I owed some money, with a payment plan included. The letter had two contact numbers listed: 0800 916 0647 and 0800 916 0651. When I dialled one of them, the person answering started speaking in a foreign language straight away, so I just ended the call. What’s really creepy is how they managed to get my full name, address, and even my National Insurance number spot on. No idea how that happened.
Dept for Work and PensionsNational Insurance
10 months
Got this letter saying I owe money to the government, with a phone number to call. When I rang, the automated message said press 1 for English or 2 for another language. I picked 1 but the call kept dropping out. They mentioned they’d take repayments from my benefits, but I only get PIP, and they’re not taking anything out from that. I’m really not sure what to do next. Is this number legit? It’s shown as a real one on the gov site, but I’m a bit suspicious now.
11 months
I'm convinced this number is legit. My son died back in February, about 7 months ago, and apparently he was paid ESA for 4 days after his death. I told them twice - once by phone and once online - about his passing. So why didn’t they recover that money right away? Now it’s the end of September and they’ve only just told me about it. I hope they stop making these payments from now on as soon as they get the death notice, instead of acting like it's my mistake.
ESA
11 months
I didn't get a call from that number, actually - I just used the site to look up a number that popped up on a letter I got. It helped me confirm that the number was legit for what I needed. Honestly, if you're unsure about a phone number, it's worth checking out this site and a couple of others before you decide to call back. Better safe than sorry!
11 months
DWP Legit
DWP
11 months
That number is from the DWP.
DWP
11 months
This seems like a total rip-off to me.
12 months
I had to get in touch with DWP to sort out some overpaid benefits that had gone into my mum’s bank account after she passed away. I found this number on some official letters they’d sent me about it, and it’s the real one to call.
DWP
1 year
Just got a call from someone saying they're from the DWP's debt team. They mentioned it was about possible overpayments on benefits. Seems proper official, so watch out if you get the same.
DWP
1 year
this number is legit and actually belongs to the DWP, not some kind of scam.
DWP
1 year
Got a letter claimed to be from DWP saying I'd paid too much tax credits and needed to give bank info to get money back. I rang the number but was met with a lady speaking with a strong accent who said press 1 for instructions in English. I hung up right away, didn't trust it one bit.
DWP
2 years
This number really belongs to the DWP about debt. It’s NOT a scam or anything dodgy.
2 years
Oi, va cia tai organizacija gerai pinigus is laukia, o paskui visokius kaltinimus sukiavimu meta. Gov.uk tiesiog atima, o kai pries tai sumokejai, jiem tas nesvarbu. Kas cia per nesamones taip elgiasi? Tik mentaliniai ten dirba.
2 years
I'm not sure why loads of folks are calling it a scam. If you just search that number on Google, you'll find it listed on a government website. It's definitely from the DWP debt team. And if you’re thinking about paying anything straight away, have your card ready just in case.
GoogleDWP
2 years
This really is an official DWP contact. That said, I rang them back on a different number I found on a letter since someone at work deals with them regularly. They said that the number is definitely theirs, but they only make outgoing calls manually, so I’m puzzled why I got six missed calls from them. My advice would be to try calling them on a different number you might have from another paper or online. Hopefully this gives some clarity.
DWP
2 years
Got a letter from some place called Debt Centre Trafford saying I have to pay back money to the DWP or something. The phone number they gave was 08009160647. Classic silly scammers trying their luck again.
Debt Centre TraffordDWP
2 years
Got a letter saying I’m supposed to get some cash, but it’s totally a scam.
2 years
Beware of calls claiming to be from the DWP, definitely best not to pick up.
2 years
I don’t owe money to anyone, so this has got to be some kind of scam.
2 years
Im not on universal credit or anything like that, gonna wait for a letter since dwp might've blocked the number, really not sure about it all.
DWP
2 years
I just got a call from these lot, they wanted to speak to someone but only asked for the first name. Said they’d got the wrong number. Didn’t feel like it was from the DWP, as they normally ask for your full name and the company you’re with before chatting.
DWP
3 years
It's definitely a scam, they’re attempting to squeeze money from me that I don’t actually owe. I’ve even had letters sent to my home about it.
3 years
I rang back and it turned out to be the DWP debt line from somewhere in England, definitely a legit number.
D. W. P.England
3 years
Got a call from DWP sayin they had this number to sort out a water bill debt with Severn Trent.
DWPSevern Trent Water
3 years
Can someone share the address for these debt collectors who say they're working for the DWP? I need it for my lawyers because I'm planning to sue them. ESA's gonna get dragged into this too cos I'm going after both for fraud and stealing from me.
DWPESA
4 years
I got a letter from DWP and felt a bit iffy after speaking to the person on the phone. Possibly racial profiling, but the lady who picked up had an Indian accent. They refused to speak to me since the letter was for my partner. I did some digging and checked with HMRC, who confirmed the same number. So it's probably genuine. They also let you choose pretty much any payment plan to clear what's owed.
DWPHMRC
4 years
I got a letter supposedly from the Department for Work and Pensions, but it was full of all sorts of errors and things that didn’t match up with what the DWP would normally know. Felt really dodgy to me.
Department for Work and Pensions
4 years
Received a message from BT business saying my contract ended and to call 0800 916 0765, but I ignored it, no way I'm dealing with BT again.
BT BusinessBT
4 years
This number apparently belongs to DWP. I got a letter claiming I owe £1100. It doesn't explain where the debt is from and I haven’t had any govt support for more than 8 years (plus I cleared any overpayments earlier this year). The letter looks genuine but why am I only getting this now?
Department for Work and Pensions
4 years
Over the past six months, I've gotten three letters in plain white envelopes with no markings, supposedly from HMRC. They claim I owe money to the Department of Work and Pensions and ask me to ring 08009160647. It all feels a bit off to me.
HMRCDepartment for Work and Pensions
4 years
Got a letter saying they tried ringing me.
4 years
Yeah, it's definitely the DWP. I’ve received a few letters from them and that phone number is on all of them. Honestly, they make it easy to check if the letter is real by calling the number they provide. I doubt scammers would be so clever to include that!
DWP
4 years
#### Department of Work and Pensions
Department for Work and PensionsDWP
5 years
This is a debt collector calling from the department of work and pensions. If you’ve claimed universal credit and taken an advance that you don’t want to repay, I’d recommend switching your number. Otherwise, they’ll keep bothering you nonstop.
Department for Work and Pensions
5 years
08009160647 is actually from the DWP, so it’s legit. I spent about an hour digging into it. If you head over to gov.uk and look up debt repayment, you’ll see that number pop up. I also checked out Debt Centre Trafford which leads straight to gov.uk. I didn’t click any links in the letter though, too cautious these days about people asking for money. Truth be told, I do owe them what they say, just assumed after 4 years they’d forgotten. No such luck it seems. From what I can tell, this number is genuine and definitely linked to the DWP repayment service.
DWPDebt Centre Trafford
5 years
Got a letter from them today asking for my bank info, but the way it was written was so unprofessional. Pretty clear to me that it’s a scam.
5 years
Got a letter through the door today claiming to be from the DWP. I’m not in debt to anyone, so this really shook me up and gave me a lot of worry. My husband noticed a barcode down the side and scanned it, only for it to show up as Levis jeans! I’ll be ringing the real DWP first thing tomorrow to let them know about it. Honestly, some folks will go to any lengths, it’s awful.
DWPLevi
5 years
I just called a few DWP flats and they said this number is for real, so it seems legit to me.
DWP
5 years
Got a letter from this number claiming I owe over £3000 and need to ring them to sort a payment. Didn’t trust it at all since the grammar was really bad.
6 years
Got a letter saying my husband owes about £1500 and that we need to arrange a direct debit, or they'll take it straight from his job. We've no idea about any debts and he's never claimed benefits. What's strange is they have his NI number but the envelope's got a Telford address, while the letterhead mentions Trafford and a Wolverhampton postcode. It's all really confusing and feels like a dodgy scam to me.
National InsuranceTelfordTraffordWolverhampton
6 years
Yeah, it’s really the DWP payment department. You just gotta wait a long time on hold. They do answer in the end though.
6 years
Looks like a scam to me, got 2 letters but nothing showing up on my online app. I even rang UC and they said there’s no record on my account about any overpayment.
Universal Credit
6 years
Yep, I can confirm that this number is definitely linked to DWP.
DWP
6 years
Received a suspicious letter claiming I owe money, but it's definitely a scam.
6 years
This is the second occasion me and my husband have got the same letter. We don’t owe anything to universal credit or tax credits. We got something similar a couple years back, and now it’s popped up again. If they’re planning to claim it from my employer, how come they’re not even sure if I have one? They seem quite confused. Now they say they’ll take it to court. I’m happy to wait for them to show proper proof that I owe anything before worrying.
Universal Credit
6 years
Scam alert!! Definitely report this!!
6 years
Scam alert! Please make sure to report it to Action Fraud!
Action Fraud
6 years
It’s the dept for work and pensions, specifically debt collection. If you’ve been on universal credit lately or owe any money for benefits, this number might call you or be the one to ring. It’s legit and nothing to worry about.
Department for Work and Pensions
6 years
Seems like this number is being used to rip off business customers.
6 years
'detonators'? What on earth?
6 years
Phone line for Detonators Debt Management.
Management
7 years
People calling this a scam are mistaken. Just look up DWP debt management on google. The number is on the official .Gov site in their contact section, so it’s legit.
Google
7 years
I got a letter from the DWP and when I rang 0800 916 0647, they said I’d been overpaid working tax credits from 2013/2014. They explained HMRC had handed it over to them. I was on hold for nearly 12 minutes but before that I’d already spoken to HMRC who confirmed they’d sent the case across.
DWPHMRC
7 years
!! BEWARE OF SCAM !!
7 years
It’s DWP Debt Management calling! If you’re on benefits, they’ll lower the payments you get regularly until the debt is cleared. If you reckon they’re taking out more than they should, give the Department for Work and Pensions Debt Management team a ring to sort it out.
DWPManagement
7 years
Real dwp office number seems to be exactly same as on their official site.
DWP
7 years
This number is definitely real and belongs to DWP debt recovery!!
7 years
Customer service from DWP Debt Management is really poor standards.
DWP Debt Management
7 years
This number is a total rip off, I got a letter claiming to be from the dwp but the address and postcode on it aren't real, definitely fishy.
DWP
7 years
Just a heads up, scammers often fake real business and gov number to trick even the most careful ppl. If you get a call, listen to what they say but then ring them back on a number you trust or find on the legit website, making sure your line is free first. If you get scams by calls, texts, emails, or letters you should report them to the police and NFIB. Search for 'action fraud', click the 'police.uk' page, then hit the 'report' section and follow the steps. Mark it as phishing if no harm done, or as a crime if you lost money or gave info. Then share your experience here to warn others.
National Fraud Intelligence BureauNFIB
7 years
If you receive a letter saying it’s from the dwp, make sure you ring them on their official number, not the one printed on the letter. This looks like a dodgy scam targeting people who’re easy to fool. Always report any scams or dodgy calls to action fraud straight away.
DWPAction Fraud
7 years
I got a letter saying I owe money, so I tried ringing them but they just cut me off straight away. Feels a bit dodgy, is this some kind of scam?
7 years
I received a letter claiming I owe more than £1000, so I tried calling them back but they just ended the call. Feels like a scam to me.
7 years
08009160647 Claims to be DWP but no one ever picks up which is quite odd. My lad got a letter saying he owes £3000 but he’s never even claimed benefits before, so we’re trying to get it sorted but can’t get through to anyone to clear it up.
DWP
7 years
They said it was from DWP but i cant get through to anyone, which is really odd. My son got a letter saying he owes £3000, even though he’s never claimed benefits. We tried to sort it out but there’s no one to talk to about it.
Department for Work and Pensions
7 years
DWP calling about some kind of refund.
DWP
7 years
Got a call from DWP Debt Management team today.
Department for Work and Pensions
7 years
Someone rang me but I have no idea who it was, and it was Halloween night, me and my brother were home by ourselves so it felt really spooky. Can anyone help me find out who it was? I looked up 1471 on google to try and figure it out.
Google
7 years
I keep trying to get hold of someone but it just goes to an intro, asks me to press a number, and then it just cuts off no matter what I press, one or two. Really want to sort this out but not sure what else I can do now?
7 years
I got a call from dwp debt management today, their number was 0800 916 0647.
DWP
7 years
i’ve rung this number loads of times but no reply. got a letter for my 18 year old son who just finished school and never even applied for benefits. feels like a scam to me, right??
7 years
Just got back and found a letter telling me to ring this number, but nobody picks up. The letter says I owe them £616.751!
7 years
i've been ringing them for the last couple days but no reply. then got this letter claiming i owe them 1000 quid.
7 years
total spam! I picked up and they just cut off straight away.
7 years
Got a call saying it was from the DWP and they wanted me to pay back money. Turns out it's a total scam. I rang the real DWP to check and reported the whole thing. Definitely not the actual department!
DWP
7 years
legit number for sure
7 years
0800 916 0647 - no clue who this is either
8 years
this number is defo the legit one for the debt line at the dept of work & pensions
Department for Work and Pensions
8 years
This 08009166341 number is such a pain, just a bloody nuisance caller!
8 years
My landline keeps buzzing non stop.
8 years
Shared my sort code and account number with them.
9 years
Someone just rang me pretending to be from the Department for Work and Pensions, is that even legit?
Department for Work and Pensions
9 years
Got a letter claiming it was from the Department for Work and Pensions saying I was owed some money back. What tipped me off it was a con was the date they mentioned - back then I was still doing my exams at school! The phone number they gave was right on the letter too. Naturally, I haven’t bothered calling that number and I plan to report this straight away.
Department of Work and Pensions

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