08007310114

Yesterday (6/3/18), one of our internal team got a call from this number. The person claimed to be from BT and mentioned our broadband contract was about to expire, giving a reference code. But the university runs its own network, and BT doesn’t handle home broadband for us. Just out of curiosity, I called the number back early this morning at 7:25 am (7/3/18). A recorded message said I was connecting to an advisor! BT open that early? Seems strange. I reckon the solution team is still checking this out with contacts at BT.

Got a missed call from BT when I was out, so I looked it up here before ringing back. Looks like it’s a scam, from what I can see.

I’ve encountered individuals posing as BT representatives, but they’re actually just fraudsters.

Was a caller claiming to be from BT, but that was a total con. Watch out, they’re just scammers!

Got a call from this number but didnt bother picking up, cheers to everyone who shared their experiences here, really helpful. Big fan of this site. Thanks a lot! :)

I just got a call on my mobile from 0800 731 0114 claiming to be from BT. The woman on the phone actually knew my first name (which is weird because BT normally always use my last name and title when they contact me). She also rattled off the last three digits of my business landline, trying to convince me she was genuine. I asked her to give me my account number, and she hesitated, asking which one I meant. I told her I only have the one and that she should know it. She then said she didn’t have that info and would need to check with head office - yeah, right. I told her I wasn’t sharing any personal details and pointed out there are tons of dodgy companies pretending to be reputable ones. If she could give me my account number, then I’d chat, otherwise, no. She just said “OK, thanks, goodbye” and hung up. Quite suspicious if you ask me!

I’ve experienced something similar myself. Recently examined our latest bill and discovered we've settled up until February. I attempted to get in touch with the number that a lady from abroad provided, claiming she was based in Romford, but it went unanswered - I had my number withheld, mind you. It’s starting to feel like this might be a ploy to lure us into switching to a different broadband supplier, but I can’t quite put my finger on which one they’re targeting us with.

So I got a call from them saying I rent broadband but that’s not right, I’m in a serviced building. I live in a flat and I don't have a job anyway.

They kept insisting they had cheap calls available and just wouldn’t accept me saying no.

The firm in question is DMSL, and they happen to be BT's leading partner. They've got their own website showcasing the names of all their staff. A couple of weeks back, I switched my BT broadband service to their capable hands, and I must say, everything has gone without a hitch. Within 48 hours of our conversation, I received a confirmation email. They even took the time to furnish me with important details, including my account number and address. Every query I had was answered right away, and I was fortunate to speak with someone based in the UK. I’ve placed my trust in DMSL, and I believe you can do the same!

I just had a chat with BT regarding the impending conclusion of our broadband agreement, and they inquired if we were interested in an upgrade.

This appears to be a number belonging to BT. Should you have any questions later on, it might be worth requesting the caller's Employee Identity Number (EIN) - a unique identifier issued only to BT staff. If they seem hesitant or unable to provide it, don't hesitate to request to speak with their supervisor. Cheers!

I've been receiving a fair few calls from this lot lately. A chap named David has been especially insistent. They claim to be affiliated with BT during their conversations, but they're not actually BT. After some digging, it appears they operate under the name Direct Market Services Limited (Company no. 0344855) and act as a sort of agent for BT. While they seem to be a legitimate business, it's concerning how they try to leverage the BT name to give the impression of security to unsuspecting customers. What's particularly troubling is that they had an alarming amount of information regarding our BT account. This suggests that BT is perhaps sharing sensitive details with these so-called 'agents,' which strikes me as quite reckless. Ultimately, it’s your choice if you wish to engage with a company that lacks the integrity to be transparent about their true identity. As for us, we’ll definitely be steering clear.

I recently received a similar phone call from a chap named Chuck. When I inquired about a precise renewal date, he couldn't seem to give me a definitive answer. Instead, he handed out a phone number along with a reference number that doesn't even match a BT reference! Quite puzzling, I must say!

Complete lunatics. I’ve put in a complaint with BT because these lot claimed to be from there. They even pick up saying ‘BT sales, how can I assist?’ The woman was clueless about when my contract finished, even though she pushed for an upgrade - turns out I had 13 months left on it. Like I said, total madness. They’ve called me half a dozen times now, still no email with the details they promised. Pretty clear to me now they’re dodgy as hell.

We've received the same thing today. Were you able to make any progress on this?

As the Managing Director of DMSL, I'd like to clarify our standing. We have proudly been affiliated with BT for over a decade, specialising in promoting BT's offerings to the SME sector. Any orders we process on behalf of our clients are directly contracting with BT, adhering to their standard terms and conditions. Should you wish to learn more about BT’s partnerships, do check out http://business.bt.com/bt-authorised-partners/. Should you have any queries or concerns, please don’t hesitate to reach out to me directly using the freephone number above, or at 0170875655. Alternatively, our website, www.dmsluk.co.uk, has further details. Best regards, John Carter

Got the usual spiel about my internet deal running out soon. When I straight up asked if it was BT calling, she said yes without hesitation. I also asked her for her BT ID, and after a bit of hold time, she gave me a number that sounded like the kind BT staff use. I'd say steer clear of this phone number, just to be safe.

Utter charlatans! There's clearly an attempt to mask the truth with misleading comments claiming authenticity. These folks are not from BT at all, despite their insistence. Numerous times, I queried them, "Are you employed by British Telecommunications?", and every time they squirmed out with a “yes, we represent BT” but dodged mentioning the full name, even though their English was spot on. Out of morbid curiosity, I decided to play along. They didn’t even have my number right-something I easily verified-yet they bizarrely wanted to ask me "Who is your broadband provider?" for security, which is quite frankly absurd. At the end, they requested my email address. I suggested they check their records instead, and when they probed me about a BTconnect address, I just went along with it. Funnily enough, I never received any order confirmation-they seemed stumped on the full email. When I called back, there wasn’t even a proper automated system; it was answered directly-something absolutely unheard of with genuine BT services. Take no notice of the prior comment; it’s a smokescreen from the same dodgy crew trying to save their skins. A legitimate BT worker would always be forthcoming about their identity!

i kept gettin calls from this number, people sayin they’re from bt but it’s a load of rubbish! they’re scammers looking to make a quick buck, don’t have any of your bt info and just keep pushin you. just block the number and get in touch with bt yourself. watch out!

Got a call at work from someone claiming to be BT, saying our broadband deal was about to expire and if we didn’t renew right away, the service would be cut off. Felt like a proper pressure trick to me. Definitely won’t be dealing with them just because of this whole approach.

I recently received a rather peculiar phone call from a woman who had an accent that sounded distinctly Chinese or Korean. She informed me that our 'BT contract is nearing its conclusion' and inquired whether we’d like to 'make some updates.' When I probed her about the source of the call, she was quite dismissive, questioning, 'What difference does my location make?' After a bit of back-and-forth, she reluctantly disclosed she was calling from 'Bromford - Essex.' She left the number 0800 731 0114 along with a reference before abruptly hanging up. What a right palaver!

I've just gone ahead and lodged a complaint with Ofcom regarding DMSL's misleading claims of being affiliated with BT. Naturally, if Ofcom decides to turn a blind eye, I can only imagine the discussions on here will carry on unabated...

I just had a rather dubious phone call while in the conservatory from someone claiming to be from "BT", informing me that our broadband contract is set to expire soon. They were eager to present me with an irresistible offer - a reduced monthly fee along with complimentary calls to landlines. The caller then suggested that I would need to be transferred to a colleague to secure this "amazing deal" and that I ought to provide my direct debit information right then and there! Sounded perfectly legitimate, but I outright refused to disclose any personal details over the phone. After a brief exchange, she handed me a phone number and reference to call back - 0800 731 0114. Naturally, I did a quick online search, and lo and behold, it flagged up as a scam. Honestly, what a shocker! Just a heads-up for everyone out there! xx

I strongly advise against sharing your personal information! The number 08007310114 is NOT a legitimate BT contact.

@John Carter, have you considered adding the 0800 731 0114 number to your site? It seems to me that if businesses were more transparent like this, folks wouldn’t need to search for the number online and end up here. Instead, they could head straight to your website, which would reduce any mix-ups and make it all a bit easier for everyone involved.

They keep ringing me non stop even though I've registered with the TPS. Not fussed about their so-called cheap smartphone deal at all. I've blocked the number on my mobile and just don't pick up when they call on the landline.

John, I truly struggle to comprehend how you and your distasteful organisation can rationalise impersonating BT, only to later twist that into “Representing BT” and eventually morph that into a supposed partnership. It was only when I insisted that the caller provide my BT account number that he finally admitted he wasn’t affiliated with BT at all. Honestly, organisations that operate with such dubious "business models" rank amongst the most reprehensible entities out there.

We just got a ring at the office from someone pretending to be BT Business. They threw a reference number at us, but yeah, right... what a load of rubbish!

Got a call from this number about my business broadband and BT account. At first, they said they were BT sales, but when I asked more about it, they told me they’re actually a BT partner selling for BT. They said they’re DMSL. The people I spoke to were all in the UK, spoke clear English, and were really helpful and friendly. Can’t say the same about the BT staff I tried contacting to check my account and package details. I spent about two hours being bounced between different BT departments and ended up with nothing but frustration and poor service. With DMSL, it took less than 20 minutes and I was happy with everything. Just wish they’d be upfront about being a partner and not pretend to be BT themselves. After sorting it with them, I’m now saving over £15 a month on my telecoms. CM, Kent

They keep ringing me non stop, even though I'm on the TPS list. It's not BT, it's this company called DMSL or something. Honestly, just report them cause they won't leave you alone!

I’m John Carter, the Managing Director at DMSL, and I want to clarify our stance. We’ve worked alongside BT for more than a decade, promoting BT’s products and services specifically to the SME sector. Whenever customers place orders through us, they’re actually entering into contracts straight with BT under the usual BT terms and conditions. If you’d like to learn more about BT authorised partners, please check out http://business.bt.com/bt-authorised-partners/. Should you have any questions or worries, feel free to get in touch with me directly on the freephone number given above, or call 0170875655. You can also visit our website at www.dmsluk.co.uk. Cheers, John Carter

I just rang this company thinking it was BT but turns out they arent really BT, just partners or something, probably earning a cut when they sell upgrades. Anyway, I called the real BT on 0800800152 after and they’re sorting out my line speed for me now. Feels like that was all part of some scheme!!!

I wouldn’t trust them at all - they refused to give me any details unless the deal was already sorted! Super dodgy if you ask me. I wouldn’t go anywhere near it!!! When I tried asking about the offers, they clearly had no clue what was on the BT site. Just steer clear of the whole thing!

I dealt with this company called DMSL recently. They’re apparently BT’s top partner and even have a website listing all their staff. About a fortnight ago, I signed up for my BT broadband through them and everything has gone smoothly so far. After chatting with them, I got an email confirmation just a couple of days later. They gave me secure details like my account number and the location for the service. Whenever I had questions, they answered straight away and they were based here in the UK. I’ve got confidence in DMSL, so I reckon you can trust them too.

This has got to be a total scam, despite the fake positive reviews trying to make it look legit. They claim they’re from BT, but they really aren't. I asked them multiple times if they worked for British Telecommunications, and each time they just said "yes, we work for BT" without ever using the full company name, even though their English was flawless. I decided to mess with them a bit for fun. They had my number wrong (which I double-checked was right) and their security question was ridiculously simple: "Who is your broadband provider?" At the end, they asked for my email, and when I said they could use the one on file, they checked if it was the BTconnect email. I said yes but never got any confirmation email afterwards. When I rang them back, there was no automated system, just someone answering straight away - something you’d never get with the real BT.

Some bloke called from this number, said he was from BT and told us our business broadband contract was about to run out. When he couldn’t find the right person, he left a reference number for us to ring back, but it definitely wasn’t our BT account number. We’re done with taking any calls from this number.

I actually rang BT customer support using the number from their official website just to check, and they told me they wouldn't be contacting me about renewing anything. Plus, my contract's not up for another three months anyway. Definitely not a BT call.

Got a call from someone claiming to be BT, saying they were upgrading my old broadband deal. They wanted me to verify my address, phone number, and even asked for my mum’s maiden name, which I ended up telling them. After a bit, I got a bit iffy and asked why they were calling my mobile and why they needed all that info. Their answer was just to confirm my details. They said they’d email me confirmation about the upgrade. Now I’m wondering if it was really BT or just some daft scammer, and I’m a bit worried I might’ve shared personal info with the wrong person.