08005200409

Beware of this dodgy Indian call centre!!! Just disregard their calls at all costs!!!

I received a call from a tech support firm claiming they could help me eliminate a nasty virus from my PC, but they were asking for a hefty fee of £99!

I can't quite wrap my head around how trying to set up Norton Utilities (a complimentary addition with my standard Norton antivirus I purchased from PC World) led me straight into the clutches of these fraudsters. After entering my personal details along with the Product Key, I was promptly met with an error code and instructed to call 08005200409 for assistance. What ensued was a rather absurd 50-minute conversation with two different so-called engineers, which oddly included a tutorial on Trojans via Wikipedia. They then had the audacity to demand £249.99 to supposedly eradicate 46 Trojans from my IP address, claiming the charge would be processed from my account within 5 to 6 days. I couldn't shake the feeling it was a ruse to access my bank card details! I diligently took screenshots of their claimed scan results, detailing the number of Trojans, foreign IP addresses, and the so-called plan of action the engineer was proposing, and saved them on my C:/drive. Ironically, those screenshots mysteriously vanished. I'm now reluctant to even try installing the antivirus software again for fear of the chaos that may ensue! Interestingly, the Product Key for the Norton Utilities had the word "HACK" in it; can’t help but wonder if that’s just a coincidence or a warning!

As soon as the automated voice kicked in, the caller hung up straight away.

This number has caused me a lot of trouble recently. Just yesterday, I had to fork out £99 to Microsoft so they could fix and clean my PC drive - without it, I couldn't use my computer at all. It’s absolutely shocking! I’d been getting odd calls and reached out to Microsoft for advice. They told me nobody could get into my PC, so I felt a bit safer. But then on Thursday, I logged into Facebook and saw loads of messages from friends saying someone pretending to be me was sending friend requests - even though they’re already on my friend list! One mate even showed me a message they got with my photo and name attached. How does something like this even happen? We keep hearing how important antivirus software is - I bought one just last month. Still, it didn’t keep me safe. Norton support told me they couldn’t help without charging - first they wanted over three hundred quid, then dropped it to just over ninety. Apparently, the issue was on a server and not a typical virus affecting files. After Microsoft had reassured me not long ago, they now billed me £99 for sorting it out. It was unavoidable since my PC is my only link to the outside world and essential for getting food. I’m feeling really upset and isolated because of all this. Honestly, I can’t really afford the cost and might struggle with buying groceries now. I hope the scammers behind this get caught and maybe there’s a way for me to get my money back. The callers gave me three names: Ivan, Niyamath, and a woman claiming to be from Norton.

It’s a con! They attempt to extract cash under the guise of IT assistance you definitely don’t require, frightfully spinning tales of dreadful viruses lurking on your device. Don't fall for it!

Got a call from some so-called IT support folks claiming my pc was infected. They wanted a big bunch of cash just to “fix” it and get rid of some virus they said I had. Total scam, watch out!

Definitely a fraudulent operation!

This call was definitely a scam.

I received a dodgy call from this number, where the caller was after remote access to my computer. They claimed that a trojan had somehow made its way onto my system and were demanding nearly £250 to fix the supposed issue. Total scam artist behaviour!