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03456003130

☎️ 03456003130 👆 is a valid (Universal Access Number) United Kingdom Phone Number and it is issued by BT. It is part of the phone block 345600 with a prefix of 0345.

Your Caller ID may exhibit this phone number displayed in these various formats:

+443456003130+44 345 600 31300345 600 3130+44-345-600-3130

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0345 600 3130 Tagged as:

concentrix hmrc esa concentric blimey inland revenue royal mail citizens advice bureau janice rooney amethyst avenue

TimeLine of events for phone number 03456003130

  • Invalid number, please try again
    Nov
    2018
  • Number is not functioning properly
    Mar
    2017
  • User struggles with tax credit issue
    Dec
    2016
  • Unresponsive; documents not returned
    Dec
    2016
  • Frustration over financial aid cuts
    Nov
    2016
  • No response, personal information compromised
    Nov
    2016
  • Frustrated with financial mismanagement issues
    Oct
    2016
  • Stressed, waiting, no help received
    Oct
    2016
  • Scandalous treatment, affects families badly
    Sep
    2016
  • Frustrating, unhelpful service experience
    Sep
    2016
  • Frustration over financial struggles voiced
    Sep
    2016
  • Frustrating wait, huge financial burden
    Sep
    2016
  • Concentrix unresponsive and unprofessional service
    Sep
    2016
  • No money, poor customer service
    Sep
    2016
  • Struggling financially, feeling extremely stressed
    Sep
    2016
  • Struggling financially, can't afford necessities
    Sep
    2016
  • Cannot reach number after weeks
    Sep
    2016
  • Five months without assistance, frustrating
    Sep
    2016
  • Long wait times, expensive calls
    Sep
    2016
  • Concentrix delays and poor service
    Sep
    2016
  • Unresponsive, unhelpful company. Useless service
    Sep
    2016
  • Money stopped, struggling with bills
    Sep
    2016
  • Can't contact; children's money stopped
    Sep
    2016
  • Constant busy signal, frustrating situation
    Sep
    2016
  • Inaccessible customer support, frustrating experience
    Sep
    2016
  • Phone line busy, voice message
    Sep
    2016
  • Concentrix has terrible customer service
    Sep
    2016
  • Frustrated with prolonged financial issues
    Sep
    2016
  • Frustrating experience with unresponsive support
    Sep
    2016
  • Awaiting resolution; financial distress experienced
    Sep
    2016
  • Frustrated with lack of response
    Sep
    2016
  • Constantly engaged, poor customer service
    Sep
    2016
  • Struggling family facing dire situation
    Sep
    2016
  • Frustrating experience with customer service
    Sep
    2016
  • Frustrated, no assistance, financial struggle
    Sep
    2016
  • Phone line constantly busy; frustrating
    Sep
    2016
  • Struggling financially, poor customer service
    Sep
    2016
  • Struggling financially, can't reach company
    Sep
    2016
  • Concentrix call connection issues reported
    Sep
    2016
  • Frustrated with busy phone lines
    Sep
    2016
  • HMRC phone line constantly busy
    Sep
    2016
  • Frustrated about unresponsive tax issue
    Sep
    2016
  • Number unresponsive, urgent contact needed
    Sep
    2016
  • Frustrated with unresponsive customer service
    Sep
    2016
  • Busy line, no tax credits. Disgrace
    Sep
    2016
  • Struggling financially, desperate for help
    Sep
    2016
  • Frustrating experience, long hold times
    Sep
    2016
  • Poor service, no helpful information
    Sep
    2016
  • Number constantly busy for weeks
    Sep
    2016
  • Frustrated expectation of user response
    Sep
    2016
  • Frustrated with unresponsive company service
    Sep
    2016
  • Poor customer service, frustrating experience
    Sep
    2016
  • Phone line constantly engaged, frustrating
    Sep
    2016
  • Long hold times, frequent busy signals
    Sep
    2016
  • Inaccessible number, seeking update urgently
    Sep
    2016
  • Frustrated, cannot contact these people
    Sep
    2016
  • Urgent need to contact urgently
    Sep
    2016
  • Frustrating customer service, always busy
    Sep
    2016
  • Frustrated with unhelpful customer service
    Sep
    2016
  • Frustrating experience, lack of communication
    Sep
    2016
  • Frustrated by unhelpful customer service
    Sep
    2016
  • Frustrated with contacting tax credits
    Sep
    2016
  • Can't reach, frustrating experience continues
    Sep
    2016
  • Frustrated with unresponsive customer service
    Sep
    2016
  • Rude service, unhelpful, frustrating experience
    Sep
    2016
  • Constant busy signal frustrations expressed
    Sep
    2016
  • User finds it ridiculous
    Sep
    2016
  • Desperate for help with finances
    Sep
    2016
  • Difficulty reaching customer service support
    Sep
    2016
  • Confusion between HRMC and Concentrix
    Sep
    2016
  • Frustrated with lack of updates
    Sep
    2016
  • Frustrated with unresponsive customer service
    Sep
    2016
  • Frustrated by unresponsive phone lines
    Sep
    2016
  • Frustrated victim of HMRC mistreatment
    Sep
    2016
  • Unresponsive number, unresolved financial issues
    Sep
    2016
  • Need help with child care
    Sep
    2016
  • Frustrating experience with no response
    Sep
    2016
  • Line appears busy, then dead
    Sep
    2016
  • Financial struggle, urgent payment needed
    Sep
    2016
  • Long wait time, frustrating experience
    Sep
    2016
  • Company unhelpful, financial stress caused
    Sep
    2016
  • Long wait times for phone support
    Sep
    2016
  • Needs help with childcare costs
    Sep
    2016
  • Tax credits delayed, risk homelessness
    Sep
    2016
  • Seeking help from Concentrix, struggling
    Sep
    2016
  • Frustration with company handling childcare
    Sep
    2016
  • No letter received, poor communication
    Sep
    2016
  • Poor performance at their jobs
    Sep
    2016
  • Frustration over unresponsive phone service
    Sep
    2016
  • Frustrated with unresponsive customer service
    Sep
    2016
  • Difficult communication, poor customer service
    Sep
    2016
  • No contact, frustrating situation reported
    Sep
    2016
  • Struggling single mother facing hardship
    Sep
    2016
  • Poor communication and frustrating experience
    Sep
    2016
  • Frustrating calls, long waiting time
    Sep
    2016
  • Struggling financially, seeking support urgently
    Sep
    2016
  • Struggling mom needs urgent assistance
    Sep
    2016
  • Seeking urgent response after delays
    Sep
    2016
  • Urgent help needed for disabled children
    Sep
    2016
  • Always rings back, never answers
    Sep
    2016
  • Frustrated with engaged phone issue
    Sep
    2016
  • Single mother struggling with tax credits
    Sep
    2016
  • Struggling single mother faces financial stress
    Sep
    2016
  • Phone line is permanently busy
    Sep
    2016
  • Unable to reach HMRC by phone
    Sep
    2016
  • Incompetent service causing financial hardship
    Sep
    2016
  • Frustration over unhelpful customer service
    Sep
    2016
  • Inadequate service, unresolved issues, frustration
    Sep
    2016
  • Struggling to reach unresponsive number
    Sep
    2016
  • Struggling financially, lack of support
    Sep
    2016
  • Seeking help for similar issue
    Sep
    2016
  • Struggling with unresponsive emergency support
    Sep
    2016
  • Number is inactive, payments halted
    Sep
    2016
  • Frustrated about delayed tax credits
    Sep
    2016
  • User requests contact via phone
    Sep
    2016
  • No response, engaged tone, frustrating
    Sep
    2016
  • Requesting call availability updates
    Sep
    2016
  • Concentrix is dishonest and harmful
    Sep
    2016
  • Waiting for money, hope resolved
    Sep
    2016
  • Frustrated with slow response, unhelpful
    Sep
    2016
  • Unclear reason for tax credit decrease
    Sep
    2016
  • Service is ineffective and frustrating
    Sep
    2016
  • Always busy, never available
    Sep
    2016
  • Contact MPs and media about complaints
    Sep
    2016
  • Unable to connect for months
    Sep
    2016
  • Tax credits stopped, poor communication issue
    Sep
    2016
  • Unresponsive call, no answer
    Sep
    2016
  • Number provided is not working
    Sep
    2016
  • Frustrated with service and communication
    Sep
    2016
  • Frustrated single mother without funds
    Sep
    2016
  • Poor communication; frustrating experience reported
    Sep
    2016
  • Unable to contact, frustrating experience
    Sep
    2016
  • Tax credits stopped; stressful experience
    Sep
    2016
  • Repeatedly busy or dead tones
    Sep
    2016
  • Urgent call needed, can't connect
    Sep
    2016
  • Past tenant issue; struggling financially
    Sep
    2016
  • Struggling with payments, seeking help
    Sep
    2016
  • Frustrated with unresolved registration issues
    Sep
    2016
  • Frustrated trying to reach support
    Sep
    2016
  • Frustrating contact with HMRC, ineffective
    Sep
    2016
  • Company is disgraceful; needs improvement
    Sep
    2016
  • Long wait, unhappy about service
    Sep
    2016
  • Frustrating experience with unresponsive number
    Sep
    2016
  • Delays in receiving requested paperwork
    Sep
    2016
  • Frustrated with slow tax assistance
    Sep
    2016
  • Frustrated with tax credit issues
    Sep
    2016
  • Frustration over delayed paperwork response
    Sep
    2016
  • Constantly busy line, very frustrating
    Sep
    2016
  • Constantly busy, not helpful
    Sep
    2016
  • Tax credits stopped, need assistance
    Sep
    2016
  • Unresponsive number, tax credit issues
    Sep
    2016
  • Phone line busy, cannot connect
    Sep
    2016
  • Consentrix number not working, stressful
    Sep
    2016
  • The number is not valid
    Sep
    2016
  • Financial struggle with three children
    Sep
    2016
  • Sign petition for faster resolution
    Sep
    2016
  • Concentrix contact number consistently busy
    Sep
    2016
  • Frustrating, unprofessional, unacceptable customer service
    Sep
    2016
  • Consistently busy, payment delay frustrating
    Sep
    2016
  • Money delayed, frustrating customer experience
    Sep
    2016
  • Frustrated with unresponsive tax support
    Sep
    2016
  • Tax credits halted, struggling to contact
    Sep
    2016
  • Unable to reach number, tax issues
    Sep
    2016
  • Frustrating payment issues and hold times
    Sep
    2016
  • User urgently seeking phone information
    Sep
    2016
  • Constant busy signals and hold times
    Sep
    2016
  • Frustrated, unable to access funds
    Sep
    2016
  • Frustration over inaccurate work claims
    Sep
    2016
  • Need urgent callback for assistance
    Sep
    2016
  • Concentrix: unreliable, fake number, messy
    Sep
    2016
  • Frustration over HMRC's slow response
    Sep
    2016
  • Government funding issues and frustration
    Sep
    2016
  • Concentrix conducts unfair tax audits
    Sep
    2016
  • Number currently invalid; frustrating experience
    Sep
    2016
  • Busy line, needs urgent assistance
    Sep
    2016
  • Frustrated with unresponsive tax services
    Sep
    2016
  • Frequent busy signals when calling
    Sep
    2016
  • Frustrated, can't reach them. Harsh!
    Sep
    2016
  • Phones not being answered consistently
    Sep
    2016
  • Call disconnected, frustrating experience
    Sep
    2016
  • Frustrated with busy phone line
    Sep
    2016
  • Frustration over outdated information
    Sep
    2016
  • Frustration over unresponsive customer service
    Sep
    2016
  • Frustrating wait, very disappointed experience
    Sep
    2016
  • Frustrated with poor service experience
    Sep
    2016
  • Frustrated with terrible customer service
    Sep
    2016
  • Frustrating service, long wait times
    Sep
    2016
  • Frustrating experience with HMRC support
    Sep
    2016
  • No response after two days
    Sep
    2016
  • Frustrating experience with constant busy
    Sep
    2016
  • Frustrated with long wait times
    Sep
    2016
  • Frustrated with difficult customer service
    Sep
    2016
  • Frustratingly long wait for assistance
    Sep
    2016
  • Frequent busy signals, frustrating experience
    Sep
    2016
  • Frustrated with long hold times
    Sep
    2016
  • Frustrated about delayed payments, unresponsive
    Sep
    2016
  • Terrible service, poor communication issues
    Sep
    2016
  • Concentrix unresponsive, official complaint needed
    Sep
    2016
  • Frustrated after five days trying
    Sep
    2016
  • Frustration with contacting Concentrix
    Sep
    2016
  • Constantly busy, very frustrating experience
    Sep
    2016
  • Payment issues; seeking urgent help
    Sep
    2016
  • Poor service, unreceived communication issues
    Sep
    2016
  • Busy tone hinders resolving issues
    Sep
    2016
  • Frustrating service from Concentrix inquiry
    Sep
    2016
  • Company receives negative feedback, untrustworthy
    Sep
    2016
  • Frustrating experience, constantly engaged line
    Sep
    2016
  • Number frequently busy or engaged
    Sep
    2016
  • Stressful delay in receiving funds
    Sep
    2016
  • Frustratingly difficult to contact
    Sep
    2016
  • Concentrix lacks communication, frustrating experience
    Sep
    2016
  • Frustrated with unreachable HMRC support
    Sep
    2016
  • Long wait for adviser assistance
    Sep
    2016
  • Number not working, no email
    Sep
    2016
  • Unable to reach support, frustrated
    Sep
    2016
  • Frustrated with unresponsive customer service
    Sep
    2016
  • Persistent calling leads to progress
    Sep
    2016
  • Money issues, missed communication, frustration
    Sep
    2016
  • Frustrated with constant busy signals
    Sep
    2016
  • Number constantly busy, unable connect
    Sep
    2016
  • Can't reach Concentrix, highly frustrating
    Sep
    2016
  • Difficult to connect by phone
    Sep
    2016
  • Struggling to complain about Concentrix
    Sep
    2016
  • Experiencing engaged line frustration
    Sep
    2016
  • Long wait, can't reach advisor
    Sep
    2016
  • Frustrated about overdraft issues
    Sep
    2016
  • Struggling to connect, urgent need
    Sep
    2016
  • Frustrated with long hold times
    Sep
    2016
  • Frustrated about communication difficulties
    Sep
    2016
  • Number constantly busy, unresponsive
    Sep
    2016
  • Line constantly busy, very frustrating
    Sep
    2016
  • Negative experience with the service
    Sep
    2016
  • Customer service is unresponsive, disappointing
    Sep
    2016
  • Repeatedly receiving busy signal calls
    Sep
    2016
  • Frustrated with lack of communication
    Sep
    2016
  • Keep trying, successful connection achieved
    Sep
    2016
  • Confusion about line hours and availability
    Sep
    2016
  • Struggling financially as single mother
    Sep
    2016
  • Automated message response now active
    Sep
    2016
  • Confused about busy line times
    Sep
    2016
  • Frustrated by lack of communication
    Sep
    2016
  • Frustrating contact, unresponsive to calls
    Sep
    2016
  • Unhelpful, frustrating, ineffective experience
    Sep
    2016
  • Difficult to contact, frustrating experience
    Sep
    2016
  • Difficult to navigate through
    Sep
    2016
  • Frustrated by unresponsive tax credits
    Sep
    2016
  • Unable to reach tax credits support
    Sep
    2016
  • Unbelievable that this is allowed
    Sep
    2016
  • Concern for single mothers' safety
    Sep
    2016
  • Service is very poor
    Sep
    2016
  • Service failed, unfair charges imposed
    Sep
    2016
  • Struggling financially, can't reach help
    Sep
    2016
  • Number constantly busy, frustrating experience
    Sep
    2016
  • No response, consistently engaged tone
    Sep
    2016
  • Company is a scam, report them
    Sep
    2016
  • Experience repeated delay, annoying frustration
    Sep
    2016
  • Frustration with HMRC inaction expressed
    Sep
    2016
  • Unanswered calls from tax credits
    Sep
    2016
  • Missing automated voice options frustrating
    Sep
    2016
  • Frustrated with HMRC's service
    Sep
    2016
  • Frustration with unresponsive phone system
    Sep
    2016
  • Frustrated by unresponsive customer service
    Sep
    2016
  • Consistently busy, unresponsive service issues
    Sep
    2016
  • Upset about tax credit situation
    Sep
    2016
  • Difficulty getting response all morning
    Sep
    2016
  • Frustrated with delayed tax refunds
    Sep
    2016
  • Constantly busy line, frustrating experience
    Sep
    2016
  • Frustrated with prolonged delays experienced
    Sep
    2016
  • Phone line busy for tax credits
    Sep
    2016
  • Concentrix phone lines need checking
    Sep
    2016
  • Similar experience happened to me
    Sep
    2016
  • Struggling to reach for help
    Sep
    2016
  • Frustrated with HMRC payment issues
    Sep
    2016
  • Contacting them is impossible
    Sep
    2016
  • Frustration over lack of support
    Sep
    2016
  • Concern over company neglecting families
    Sep
    2016
  • Frustration over unpaid money issues
    Sep
    2016
  • Angry comment about single mothers' struggles
    Sep
    2016
  • Company delayed refund, poor service
    Sep
    2016
  • Confusion about claim and living situation
    Sep
    2016
  • Frustrated with unorganized company services
    Sep
    2016
  • Payment issues, can't get through
    Sep
    2016
  • Frustration over inaccessible tax details
    Sep
    2016
  • Frustrated by lack of response
    Sep
    2016
  • Number constantly busy; difficult contact
    Sep
    2016
  • Frustrated, finds it ridiculous
    Sep
    2016
  • The service is ineffective
    Sep
    2016
  • Poor service, constant hold times
    Sep
    2016
  • Always busy, it's frustrating
    Sep
    2016
  • Frustrated with unprofessional service
    Sep
    2016
  • Unreliable service, needs improvement urgently
    Sep
    2016
  • Frustrated with unresponsive, dishonest company
    Sep
    2016
  • Concentrix unresponsive, funds inaccessible, frustrating
    Sep
    2016
  • Constantly engaged, very disappointing service
    Sep
    2016
  • Poor customer service, unresponsive company
    Sep
    2016
  • User finds Concentrix disgraceful
    Sep
    2016
  • Frustrated with unsuccessful contact attempts
    Sep
    2016
  • Frustrated with unhelpful company support
    Sep
    2016
  • Slow response on tax credits
    Sep
    2016
  • Frustrated, seeking refund for inconvenience
    Sep
    2016
  • Cannot reach the number, frustrating
    Sep
    2016
  • Struggling with financial and housing issues
    Sep
    2016
  • Struggling single mom frustrated, overwhelmed
    Sep
    2016
  • Busy number, need alternative urgently
    Sep
    2016
  • Difficulty reaching customer support repeatedly
    Sep
    2016
  • Struggling to reach busy number
    Sep
    2016
  • HMRC causing financial struggles, unresponsive
    Sep
    2016
  • Struggling financially, unable to get help
    Sep
    2016
  • Poor service, lack of communication
    Sep
    2016
  • Unanswered calls; money issue joke
    Sep
    2016
  • Frustration with unresponsive company services
    Sep
    2016
  • Frustrating financial difficulties with children
    Sep
    2016
  • Frustration over economic inequality expressed
    Sep
    2016
  • Frustrated single mother facing difficulties
    Sep
    2016
  • Frustrated with delayed money transfer
    Sep
    2016
  • Service worked previously, now malfunctioning
    Sep
    2016
  • Number constantly busy, unreachable
    Sep
    2016
  • Always difficult to connect!
    Sep
    2016
  • Unable to reach this number
    Sep
    2016
  • Frustrated about financial issues, overwhelmed
    Sep
    2016
  • Frustrated single mother facing difficulties
    Aug
    2016
  • Frustrated, unable to access funds
    Aug
    2016
  • Terrible service harming vulnerable individuals
    Aug
    2016
  • Struggling to reach customer support
    Aug
    2016
  • Requesting alternative number for assistance
    Aug
    2016
  • Unresponsive, frustrating experience with support
    Aug
    2016
  • Sister's financial assistance abruptly stopped
    Aug
    2016
  • Unable to connect, frustrating experience
    Aug
    2016
  • Frustrated young mother can't connect
    Aug
    2016
  • Terrible service, highly dissatisfied customer
    Aug
    2016
  • Awaiting response, unable to connect
    Aug
    2016
  • Frustrated, long wait for assistance
    Aug
    2016
  • Poor communication, unhelpful responses
    Aug
    2016
  • Service consistently unavailable, frustrating experience
    Aug
    2016
  • Single mother struggling, funds stopped
    Aug
    2016
  • Struggling to afford living expenses
    Aug
    2016
  • Single mother struggling with debt
    Aug
    2016
  • Frustrated with ongoing communication issues
    Aug
    2016
  • Frustration with job agency services
    Aug
    2016
  • Shared stressful similar experience
    Aug
    2016
  • Frustrated with unresponsive customer service
    Aug
    2016
  • Childcare allowance issues, extreme difficulty
    Aug
    2016
  • Panorama should cover this topic!
    Aug
    2016
  • Frustrated single parent lacks support
    Aug
    2016
  • Incorrect weight reference every month
    Aug
    2016
  • Struggling single mum facing financial hardship
    Aug
    2016
  • Constantly busy, cannot connect
    Aug
    2016
  • Poor service, no explanation provided
    Aug
    2016
  • Payment issues, difficult communication, complaints
    Aug
    2016
  • Frustrated single mom can't connect
    Aug
    2016
  • Constant busy, no response, frustrated
    Aug
    2016
  • No responses from the company
    Aug
    2016
  • Number unreachable for important communication
    Aug
    2016
  • Constantly engaged, urgent situation, proof
    Aug
    2016
  • Long wait, can't reach number
    Aug
    2016
  • Seeking help for tax credit application
    Aug
    2016
  • User identifies as Gejza Horvath
    Aug
    2016
  • Lack of support for urgent needs
    Aug
    2016
  • Difficulties contacting Concentrix customer service
    Aug
    2016
  • Busy line affecting tax credits assistance
    Aug
    2016
  • Struggling single mom can't connect
    Aug
    2016
  • Frustrated with constant unsolicited calls
    Aug
    2016
  • HMRC reports Concentrix system issues
    Aug
    2016
  • Constantly busy phone line issue
    Aug
    2016
  • Unable to reach important contact
    Aug
    2016
  • Struggling to reach Concentrix, frustrated
    Aug
    2016
  • User attempting to make contact
    Aug
    2016
  • Service issues with phone line
    Aug
    2016
  • Concentrix mismanagement, urges local MP
    Jun
    2016
  • Concerned about legitimacy, no personal info
    Jun
    2016
  • Long wait time for advisors
    Jun
    2016
  • High costs, distrust in company
    Jun
    2016
  • Concerned about sharing sort code
    Jun
    2016
  • Number not working, poor service
    May
    2016
  • Line is dead all week
    Apr
    2016
  • Warning about scam calls received
    Mar
    2016
  • Unresponsive service causing health issues
    Feb
    2016
  • Tax credits contact issue reported
    Feb
    2016
  • Deliberate long hold times experienced
    Nov
    2015
  • Frustrated with unresponsive phone number
    Sep
    2015
  • Long wait, no advisor available
    Sep
    2015
  • Long hold times, frustrating experience
    Sep
    2015
  • Money-making scam, seeking assistance urgently
    Sep
    2015
  • Poor customer service, long wait times
    Sep
    2015
  • Frustration with contacting service
    Sep
    2015
  • Looking for alternative contact number
    Sep
    2015
  • No response from the number
    Sep
    2015
  • Unresponsive service, frustrating experience
    Aug
    2015
  • Frustrating, expensive call with unhelpful representative
    Aug
    2015
  • Long hold, disconnection, unexpected charges
    Aug
    2015
  • Frustrating, unhelpful, time-wasting experience
    Jul
    2015
  • Number unresponsive; urgent situation unresolved
    Jul
    2015
  • Terrible service, long wait times
    Jul
    2015
  • Poor customer service; unresponsive, unreliable
    Jul
    2015
  • Unanswered calls, need tax assistance
    Jul
    2015
  • Frustrated by unresponsive customer service
    Jul
    2015
  • Frustrated with long response times
    Jul
    2015
  • Poor service, unresponsive communication channels
    Jul
    2015
  • No one answers this phone
    Jul
    2015
  • Frustrated with long customer service calls
    Jul
    2015
  • Frustration over unresponsive tax office
    Jul
    2015
  • Disappointed, no help, financial stress
    Jul
    2015
  • Frustrated with delayed paperwork process
    Jul
    2015
  • Expensive, unresponsive, frustrated with company
    Jul
    2015
  • Long wait, costly phone bill
    Jul
    2015
  • Unprofessional company, poor customer service
    Jul
    2015
  • Company is disgraceful and ineffective
    Jul
    2015
  • Long hold times, no response
    Jul
    2015
  • Unsuccessful attempts to contact number
    Jul
    2015
  • Poor service, no answers, bad music
    Jul
    2015
  • Frustrating experience with HMRC service
    Jul
    2015
  • No answers, urgent tax situation
    Jul
    2015
  • Concentrix unresponsive; contract questionable
    Jul
    2015
  • Cannot connect, frustrating experience
    Jul
    2015
  • Terrible service, extreme frustration expressed
    Jul
    2015
  • Frustrated with unresponsive customer service
    Jul
    2015
  • No response, seeking legal help
    Jul
    2015
  • Frustrating experience with customer service
    Jul
    2015
  • Long wait time, unable to connect
    Jul
    2015
  • Renewal delayed, poor phone support
    Jul
    2015
  • Billing issues and poor communication
    Jul
    2015
  • Frustrated with unresponsive customer service
    Jul
    2015
  • Continuous calls, no answer, frustrating
    Jul
    2015
  • Long hold times, frequent disconnections
    Jul
    2015
  • Long hold, no document return
    Jul
    2015
  • No response, poor customer service
    Jul
    2015
  • Frustrating, unresponsive customer service experience
    Jul
    2015
  • Long wait times cause frustration
    Jul
    2015
  • Number unresponsive, frustrating experience reported
    Jul
    2015
  • Call immediately at 8am
    Jul
    2015
  • Long hold times, frustrated customer experience
    Jul
    2015
  • Concern about Concentrix responsiveness
    Jul
    2015
  • Unable to connect, feeling anxious
    Jul
    2015
  • Frustrating experience with unresponsive service
    Jul
    2015
  • Frustrating delay with customer service
    Jul
    2015
  • Frustrated, seeking resolution, no response
    Jul
    2015
  • False claims causing stress, unresponsive
    Jul
    2015
  • Long hold time, no response
    Jul
    2015
  • Frustrated with unresponsive phone number
    Jul
    2015
  • Struggling with reduced financial support
    Jul
    2015
  • Constantly on hold, frustrating experience
    Jul
    2015
  • Unresponsive service, frustrating experience
    Jul
    2015
  • Frustrated with unanswered phone calls
    Jul
    2015
  • Long hold time, seeking alternative number
    Jul
    2015
  • Frustratingly long wait times!
    Jul
    2015
  • Long wait times, need urgent assistance
    Jul
    2015
  • No answers, waste of time
    Jul
    2015
  • Frustrated with long hold times
    Jun
    2015
  • Difficulties reaching customer service number
    Jun
    2015
  • Constantly on hold, cannot connect
    Jun
    2015
  • Poor customer service and communication
    Jun
    2015
  • No answer, constantly engaged for weeks
    Jun
    2015
  • Unable to reach them, constantly engaged
    Jun
    2015
  • Frustrating connection issues, needs improvement
    Jun
    2015
  • Poor customer service, frustrating experience
    Jun
    2015
  • Calls on hold, no response
    Jun
    2015
  • Frustrated by long phone wait
    Jun
    2015
  • Long wait, no results, frustrating
    Jun
    2015
  • Constantly engaged, can't get through
    Jun
    2015
  • Frustration over repeated documentation requests
    Jun
    2015
  • Long hold times, frustrating experience
    Jun
    2015
  • Persistent attempts to contact
    Jun
    2015
  • Frustrating hold times, unresolved claim
    Jun
    2015
  • Long wait, unable to connect
    Jun
    2015
  • Connection issues reported. Not working
    Jun
    2015
  • Frustrating experience with customer service
    Jun
    2015
  • Long wait, hung up on
    Jun
    2015
  • Wasted day, no results; disgusting!
    Jun
    2015
  • Unhappy about request for documents
    Jun
    2015
  • Constant hold, no response received
    Jun
    2015
  • Long wait; only music played
    Jun
    2015
  • Long wait times with no response
    Jun
    2015
  • Frustrating tax credit verification experience
    Jun
    2015
  • Always busy appears unattractive
    Jun
    2015
  • Frustrating experience with no results
    Jun
    2015
  • Harassment needs to be stopped
    May
    2015
  • Confusing letter about living situation
    May
    2015
  • Questioning Concentrix's HMRC affiliation
    Feb
    2015
  • Concentrix represents HMRC's interests
    Feb
    2015
  • Delayed claim, rude staff, frustration
    Feb
    2015
  • Suspicious information request, not scam
    Feb
    2015
  • Received case number confirmation
    Feb
    2015
  • Inquiring about case number status
    Feb
    2015
  • Concern about investigation procedures questioned
    Feb
    2015
  • Possible scam involving personal information
    Feb
    2015
  • Number cut off, unsure legitimacy
    Feb
    2015
  • Mail processing delay, deadline extended
    Jan
    2015
  • Positive experience with Concentrix company
    Jan
    2015
  • Waiting for response, needs contact number
    Jan
    2015
  • User questions authenticity of information
    Jan
    2015
  • Number is unavailable, need alternative
    Jan
    2015
  • Request for documents and DOB
    Jan
    2015
  • Unsure if legit tax inquiry
    Jan
    2015
  • Questioning tax credits' effects
    Jan
    2015
  • Forced to submit paperwork urgently
    Jan
    2015
  • Concerned about phishing, distrusts request
    Jan
    2015
  • Debt collectors: HRMC identified
    Jan
    2015
  • Concerned about potential scam replies
    Jan
    2015
  • Concern about paperwork status update
    Jan
    2015
  • Suspicious letter, genuine phone number
    Jan
    2015
  • No envelope, use own, pay
    Jan
    2015
  • No envelope received for documents
    Jan
    2015
  • Frustrating, lengthy hold; potential scam
    Jan
    2015
  • Number repeatedly disconnects after hold
    Jan
    2015
  • Genuine number confirmed by authority
    Jan
    2015
  • Concerned about HMRC request legitimacy
    Jan
    2015
  • Concerned about missing paperwork response
    Jan
    2015
  • Encountering delivery issues with HMRC
    Jan
    2015
  • User experiences similar issue
    Jan
    2015
  • Doubtful about authenticity of request
    Jan
    2015
Number Of Searches: 119 Number Of Comments: 503 First Seen: 31 December 2014 General Reputation: negative

This number has recently been searched from Manby(Lincolnshire), Miavaig(Western Isles), Mossbank(Shetland Isles), Wednesfield(Staffordshire) and Whitcot(Shropshire).

03456003130 has 503 comments of which 478 x neutral and 22 x negative and 3 x positive

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03456003130 Summary (Read all comments)

Phone number ☎️ 03456003130 👆 is reported as a company contracted by HMRC to handle tax credit claims but widely criticised for abysmal service. Callers experience incessantly engaged lines, long hold times, frequent disconnections and unresponsive staff, leaving many without vital payments for weeks or months. Numerous users report severe financial hardship and distress, unable to contact Concentrix despite urgent needs, leading to accusations of unprofessionalism and systemic failure. Complaints highlight poor communication, lost paperwork, erroneous claim suspensions, and opaque processing times, aggravating vulnerable individuals. Efforts to seek assistance from HMRC or alternative contacts are often futile, with many advised to persistently call the same number. Overall, the service is described as chaotic, unreliable and harmful, causing widespread anxiety and hardship among claimants. Potential complainants are urged to escalate issues via MPs or media to prompt government intervention.

Reports on phone number 03456003130

8 years
Tried calling 4442525 but no luck, gonna give it another shot.
10 years
I tried calling but the number just isn’t responding.
10 years
I’ve been calling for over five months now and even sent them my documents, but they still haven’t returned anything. What should I do? I really need this sorted.
10 years
I’m seriously thinking of taking this to the newspapers, it’s beyond ridiculous. Single mums and their kids can’t even afford food or heating in this freezing cold, no money for bus fares to get the kids to school, and rent doesn’t get paid so they might end up homeless over Christmas. All because they stopped the payments with no proper reason, just making things up without even looking into it properly. I bet if I was from another country they wouldn’t cut my money like this!! These people need to be called out.
10 years
I’ve tried reaching out to this number so many times but got nothing back. They seem to have all my details, and it’s so frustrating because HMRC says they can’t help with these kinds of issues!
HMRC
10 years
So yeah, I’m stuck with these awful folks messing about with my money. They claimed I worked 15 hours when it was actually 16, so now I’m missing out on some cash. Proper annoying.
10 years
After waiting five months for my tax credits, I finally broke down on Monday from all the stress. It’s just too much now - no support, no response, no money, and nothing sorted. Honestly, I don’t even know what else to say 😢
10 years
Its a complete disgrace, all of em just want us broke. Would love to see them queuing up at food banks trying to get somethin for their kids.
10 years
Utterly useless when I tried contacting them. And when you finally get through, they dont share any details. They almost seem to enjoy making you stressed. This should be looked into properly. Total mess.
10 years
Im stuck in the same boat here!!! Does anyone even plan on doing anything about it??? How on earth does the government think we’re gonna get by with no cash?! And will someone actually reply to all these messages??
10 years
It took me ages to get through, spent about an hour listening to that bloody dull music while waiting for someone to answer. They’re telling me I owe them £5000 now, which is just ridiculous. I’m on a tight budget as it is, struggling to get by. Now I have to wait and see what they decide. Total pain.
10 years
It’s been like 10 weeks and still haven’t got a penny. Tried calling loads of times, ended up waiting on hold for over an hour before they just hung up on me. Then when I tried again it was just busy every time. Honestly, this place is useless - just deal with HMRC instead, much better!
HMRC
10 years
I’ve been trying to get in touch for like a month now and it’s just useless, no answer at all. I haven’t had any money for five weeks and I’ve got four kids to look after, one of them a baby. It’s so frustrating, nothing in the house and I’m proper stressed out, feels like a complete joke.
10 years
Hey, so I’ve got this situation with a girl under 16, and my payments have suddenly been cut off. They told me to get in touch with Concentrix, and I’ve already sent over all the proof they requested. But honestly, they’re terrible - every time I ring, it’s always busy or just won’t pick up. It’s so frustrating and unprofessional! How can they not sort out the issue when the line’s constantly engaged? Proper awful service.
Concentrix
10 years
Havent recieved any money for 8 weeks now, had to sign off at the end of summer term since I went back to full time college, so no money coming from job centre and no loans either. I've got 4 kids and only living on 60 quid a week from child benefit. The kids are really feeling it daily coz I can’t afford to stock up on essentials, and me being a type 1 diabetic, I need to eat proper meals at least three times a day, which is a real struggle right now. It’s a total nightmare and honestly, a complete joke. Even had my landline cut off since I can’t pay the bill, and I can’t afford to top up my mobile either because all the money has to go on food! Trying to get through to them on the phone is hopeless, they’re always busy!!! I’m beyond fed up and then they send me a letter saying I owe them £4,000! No chance I’m paying them back, not a penny!
10 years
For over three weeks, I've been calling this number at various times daily and it never connects. Really frustrated with it.
10 years
It’s been nearly 5 months now and still no sign of anything. Honestly, if it wasn’t for my landlord being a decent bloke, I’d probably be out on the streets with my two kids by now. No replies, no letters, zero money, nothing at all. At the moment, I’m having to borrow cash off my mum just to buy food. This whole situation is just shocking. Has anyone actually managed to get any money yet?
10 years
Concentrix, honestly what a nightmare, I really pity anyone who has to go through dealing with them. It took an entire month just for them to upload some paperwork I sent over onto their system. After struggling to get through on the phone for 3 hours, I finally reached someone, only to have to wait 56 minutes on hold before speaking to them. Then they just told me to contact HMRC because apparently the ball is now in their court.
HMRC
10 years
Been dialing this Concentrix number about my tax credits for 3 days straight now, and every time I get stuck on hold for around 2 hours. The automated message just keeps telling me they’re swamped and to hang tight. Calling from my mobile is costing me a bomb, and honestly, I'm getting pretty fed up with the wait...
Concentrix
10 years
Really frustrating company, impossible to get through to anyone and when you do, they’re not supportive in the slightest. Complete waste of time.
10 years
It’s so frustrating how the line is always engaged! Whoever runs this seems happy to block payments and stress us all out, but when it comes to answering calls, they’re nowhere to be found. Absolutely ridiculous!
10 years
I’ve been trying for ages to get through to Concentrix but the line’s always busy. They stopped my payments and are accusing me of something I didn’t do, like I’m some kind of criminal. They asked me to prove I live alone, so I sent them a year’s worth of bank statements and other documents. Then they claimed they never got it and cut off my money. My gas and electricity are nearly used up, I’m struggling to feed my kids, and it’s making me ill. I’ve had to gather everything all over again and send it once more, which cost me £7.25 from my last tenner. And still, no luck getting through to their number because it’s always engaged. There’s no way to wait on hold either. This feels completely unfair, and I’m now looking for help to sort this out.
Concentrix
10 years
For the past week, I haven’t been able to reach them at all, and they’ve even held back the money for my kids. It’s really frustrating!
10 years
For two days now, I’ve been trying to call this number but it’s constantly engaged! How am I meant to sort anything out if no one ever answers? This really needs sorting asap!
10 years
Kept tryin to call but just got busy tone, or it went to voicemail sayin someone would help soon. Quite annoying really.
10 years
I've been trying to get through to Concentrix all week, calling at various times but it’s just ridiculous. Sometimes the line’s busy, other times I’m left waiting forever with no reply. Honestly, their way of dealing with people is shockingly bad.
10 years
It's honestly shocking! I handed over all the details they requested ages ago, and yet, I haven't heard a peep from them. And don’t even get me started on trying to get through on the phone - they just don’t pick up! So frustrating!
10 years
This is absolutely disgusting!!! I’ve got two little kiddies and for the past month, all payments have stopped coming through. Our gas and phone lines are both disconnected and we’ve got nothing left in the fridge. Living like this is just impossible. I haven’t eaten for three days now because I’m trying to save what little I can to feed my children for the week ahead. The stress and worry have made me lose nearly 2 stone in just a few weeks. How can any company punish families who haven’t done anything wrong? It makes no sense to me at all. Every time I call, the line’s either busy or they put me on hold forever, just to say nothing can be done. Honestly, I’m relieved that HMRC ended their contract with this lot. All they manage to do is heap more pressure and hardship on families already struggling with poverty. Being treated like a criminal for no reason is just horrible and unfair. I hope they face even a small part of what we’ve had to endure. What a joke!!!
HMRC
10 years
It’s proper frustrating trying to get through - they never seem to answer. I rang like 34 times in the space of a day and every single time it was busy! And if by some miracle you do get on, either their system crashes or they just hang up on you! Such a rubbish experience.
10 years
Absolutely ridiculous, this number is busy all the time. Like, what’s the point if you can never get through? Total waste of time!
10 years
Trying to get through to Concentrix is a nightmare. Every time I call, it says the call is recorded for quality checks, but if that’s true, then their quality must be awful since they can’t seem to handle the number of callers. Honestly, seems like they need to boost their phone staff cause there’s just never enough people answering.
10 years
For more than a month now, I've been attempting to reach Concentrix about my claim. It's honestly shocking how no one's picking up. Every time I ring, no matter the hour or the day, the line is always busy. Really frustrating!
Concentrix
10 years
Been stuck on hold with this number since yesterday, wasted about an hour before it just hung up. Tried ringing tax credits today too, but they couldnt help at all. Seriously, who’s meant to actually assist us with this stuff?!
10 years
About six weeks back my payments stopped, and they gave me this number to call. When I rang, the person on the other end didn’t really tell me much. She just said I have to wait for my case to be reviewed but couldn’t say how long it would take. Then I got a letter from tax credits saying I owe £3500 because they stopped my claim. If I don’t fix it within four weeks, I’ll have to start repaying. Things are really tough right now, bills missed and barely managing on a tiny budget. Really hoping this gets resolved quickly. 😡
10 years
I’ve been ringing for over two weeks now and all i keep getting is busy signals, such a waste of time really. Not impressed at all.
10 years
It’s just insane, honestly. I’ve got two kids and no cash for the next couple of weeks. Trying to get through on the phone is impossible, like they don’t want to help. Almost out of gas and electric now, and hardly any food in the house. This company’s a complete mess, terrible service.
10 years
Been skint for weeks now, and every time I try calling, the line’s always busy. I just can’t get through. Got two kids and it's really tough right now. Might have to take it up with Citizen Advice because I’m well fed up with this company.
Citizens Advice Bureau
10 years
I've been trying to reach this number, but it just keeps ringing without anyone answering. It's really urgent because they sent me a letter saying I need to get in touch ASAP.
10 years
I’ve been dealing with this for more than a year trying to get my money sorted after they stopped payments for six months. Right now, I’m on hold again - only 15 minutes in, but they can keep you waiting an hour or more. The stress from all this is just too much. I’ve sent all the required documents three times already, last time by recorded delivery because they always claim they never got them. I’m also planning to claim back my expenses since I’ve got bills for £30, £15 and £18. Honestly, I’m well and truly fed up with the whole situation.
10 years
I can't believe I’m supposed to spend 3 hours a day for 4 days trying to fix this! How am I meant to get anything sorted when no one picks up the phone?! It’s beyond frustrating. This mix-up with my tax credits is leaving me worried sick - who’s gonna feed my kids because of their error? Really awful.
10 years
I’m proper fed up, been skint for weeks now. Every time I try to call them the line’s always busy, can’t get hold of anyone. Got two kids to look after and it’s really tough. I reckon I’m gonna get in touch with citizen advice soon cos I’m sick of the company messing me about.
Citizens Advice Bureau
10 years
I've been ringing for ages but the line's always engaged. It’s been four weeks without any tax credits showing up - it’s just not right!
10 years
I tried ringing HMRC to update some details and they gave me this other number to call, but it's constantly engaged. Funny how they're pretty sharp about chasing you for not updating info, yet getting through to them on the phone is a whole other story.
HMRC
10 years
For weeks now, I've been trying to get through to someone. I’ve called loads of times but it’s always busy. I even tried the tax credits department, but they said they’re unable to assist me. My son's childcare fees are coming up, and it’s really stressing me out. I sent them a letter two weeks ago but haven’t heard a thing back. Honestly, I’m at a loss about what to do next...
10 years
It’s been two months now and not a single penny has come through. I handed in all the documents they asked for but can’t seem to get past the never-ending busy signal when I try phoning. I haven’t had a proper meal in two whole days. My phone’s disconnected so I’m stuck borrowing the neighbour’s phone all the time. The gas ran out a couple of weeks ago too. Honestly, I don’t know how much more of this I can handle.
10 years
I keep getting a busy signal whenever I try to ring this number, and it's been like this for ages now.
10 years
For a whole week while I was off work, I ended up ringing Concentrix more than 100 times because they suddenly stopped my childcare tax credits. They don't offer an email contact, just regular post, which is uselessly slow. Honestly, don’t bother wasting your money on calls. You’ll be left waiting on hold for upwards of 40 minutes before the call just drops for some unknown reason. Such a frustrating experience!
10 years
Honestly, it's just absurd! What exactly are they hoping folks will do about this?
10 years
For weeks now, I've been ringing that number but it just keeps going busy. I really need to hear an update since wtc has come to a halt.
WTC
10 years
I’ve been trying to get through since this morning, about 9am, but it’s all been engaged. This company is honestly a total disgrace. It’s really upsetting to see how they’re causing so much stress for families. They really ought to be embarrassed about how they handle things.
10 years
I’ve been attempting to reach this line for ages and it’s constantly engaged, probably the worst customer support I've dealt with. Weeks of dialing and nothing gets through. Heard that HMRC are going to finish their contract with Concentrix, which honestly doesn't surprise me given how bad the response has been.
HMRCConcentrix
10 years
Can someone explain why your phone line is constantly busy? It’s really unfair since you’ve stopped my wtc/cc, and with 4 kids, times are tough. I’ve been trying to get through for weeks, but it’s always tied up. When I did get through, there was an answer machine telling me to stay on the line, but I was left waiting for over an hour before I hung up in frustration.
10 years
I've been tryin to get through but it's always just ringing busy, really need to get in touch ASAP.
10 years
I’ve spent the whole morning trying to reach them, can’t get through at all. I reckon I’ll just ring the tax credits office back later.
10 years
Been trying to get hold of tax credits for over 4 days now, no luck whatsoever. Called them directly like 5 times today alone, and they just keep telling me to contact Concentrix 'cause tax credits say they can't help. What a total waste of time!
Concentrix
10 years
This is beyond frustrating. For the past two months, I’ve been calling nonstop, but it’s always just a constant busy signal. When I did manage to speak to someone, they asked me for tons of documents. I sent everything they requested ages ago, yet I’ve had zero reply. Now my phone bill’s overdue and my service's been disconnected. I’m having to borrow a phone just to keep in touch. On top of that, I’m already struggling financially, having to ask family for cash just to cover gas, electricity and food for my two little boys.
10 years
For the past four months, I've been tryin to get through but it's always busy. No update yet, really pointless.
10 years
Its a nightmare getting through to them. And when you finally do, they tell you nothing useful. Feels like they actually enjoy making you stressed out. This is just a total mess and really needs looking into.
10 years
They say they’re calling from HMRC, but actually it’s some firm called Concentrix, not the real HMRC. It’s a totally different company.
HMRCConcentrix
10 years
Been tryin to contact this number for days now but no one's answering. They’ve frozen my funds for no good reason and I can’t get any response. Seriously, this company is ridiculous.
10 years
Hi, I’m Michelle Jane Evans-Bailey. I’ve been trying to reach you since last week about some support I need with childcare expenses but haven’t been able to get through. Can someone please advise me on what to do?
Michelle Jane EvansBailey
10 years
Been trying to get through since 8 this morning, but the line's just locked, keeps buzzing and won’t let me get connected. What a complete joke!
10 years
I’ve unfortunately fallen foul of HMRC and CONcentrix too. With everything that’s been in the news lately and HMRC pulling the contract with Concentrix, I still can’t believe I’m stuck with endless busy tones and waiting on hold for over an hour! Properly fed up and upset about this. It’s causing so much needless stress for so many folks. My tax credits were wrongly stopped 6 weeks ago, and I’ve only managed to speak to Concentrix once since then. Once I’m back on my feet, I’m definitely going to fight this poor treatment. We all deserve better than this.
HMRCCONcentrix
10 years
Can’t seem to reach anyone at this number, tried a bunch but no luck. Really need to talk to these folks today, they're being so unhelpful.
10 years
Spent nearly two hours on hold during the weekend, then the call just dropped. Tried ringing about 40 more times but the line always seemed to be busy. Frustrating.
10 years
I spent ages trying to reach them but no luck, and the woman who finally answered sounded pretty annoyed like she didn’t care I’m struggling for money. They seemed like they were just reading from a script because they kept going in circles. After waiting on hold for about an hour, the call just dropped. I haven’t had any money coming in for 7 weeks now - it’s so frustrating.
10 years
What a waste of time! Either they don't pick up at all or the moment you start talking they just hang up!
10 years
So annoyed right now! I’ve been trying to sort my daughter’s tax credits but can’t get through to anyone - the phone just keeps buzzing with a busy signal. It’s so frustrating, no one’s picking up at all! Proper ticked off 😡
10 years
Being deaf, I rely on type talk and I've been trying nonstop all day. Not once did someone answer, which is really frustrating. Every time I try, it just says the line's busy and tells me to try back later. I'm so annoyed I can’t get this fixed, it’s like hitting a brick wall. Grrrr!
10 years
I’m in the exact same boat, been without any benefits for nearly two months now. Tried ringing Concentrix literally over a hundred times in just a couple of weeks, but all I get is a busy signal. When I did manage to get through, I was left waiting for like 45 minutes on hold. Honestly, I’m beyond fed up with this whole mess. Someone really needs to step in and sort this out!!!
Concentrix
10 years
Tried calling for the past 4 days with no luck. Today alone I’ve called tax credits over 5 times and all they do is tell me to contact Concentrix since tax credits aren’t able to help. Total waste of time.
Concentrix
10 years
Every time I try to call, it’s just busy busy busy!!!
10 years
What an utter joke, seriously!!
10 years
This is a complete joke, my money got held up 13 weeks back!! I’ve spent like 4 hours ringing this number and still no news from them at all!! Still waiting to get some sort of response!!
10 years
For the past three weeks, every time I try to call, it’s always busy. My payments have been stopped and I’m really struggling. I’ve got four kids to take care of and I’m at my wit’s end, don’t know what else to do x
10 years
Been tryin to contact this number for ages now, like a whole week, but no one ever answers. They’ve frozen my money outta nowhere, no explanation at all. Seriously, this company’s a complete nightmare!
10 years
I'm dealing with the same issue! It's super frustrating because it shows the line as busy, but then it just cuts off and goes silent!!
10 years
What a nightmare this lot are! I’ve been trying for ages to get my finances sorted with them, but it’s just been a load of hassle. I’m skint now, having to borrow cash just to buy food for my kid. Honestly, I’m thinking about signing back on benefits because working my backside off 40 hours a week but still struggling more than when I was unemployed makes no sense. If they don’t fix this mess soon, I’ll have no choice but to look into legal options against Centrix or whatever they call themselves...
Centrix
10 years
For almost a week now, I’ve been trying to get through but all I get is a dead line or a busy signal. My payments have been frozen since mid-July and I really need that money as I’m struggling badly. If this isn’t fixed by next Wednesday, I’m seriously thinking of taking it to the media. Just so you know, I’m a single mum with a little one who can’t speak, and we've already missed loads of important appointments because of this!
10 years
this is the second day ive been stuck on hold, nearly 3 hours each time, just gettin told theyre busy and no ones picking up. honestly its ridiculous, cant believe theyre that busy the whole time. have had enough now.
10 years
Just a tiny favour, pick up the phone. If you keep taking our cash, how’re we supposed to cover the phone bills after spending ages on hold? I’m talking about 40 minutes each time, and that’s after making 10 or more calls every week. Honestly, how can the government believe this is any sort of good service? They should really try calling the number themselves and experience it firsthand.
10 years
I've been trying to update my childcare fees but there's no luck getting through to HMRC. They don't seem to offer any real help. Does anyone know if they have an email I can contact? Really stuck here.
HMRC
10 years
My child tax credits stopped around 6 to 8 weeks ago. Then I received a letter from Concentrix asking me to provide documents like utility bills to prove I was living alone with my two kids. In a bit of a rush, I sent the documents without making copies, thinking they’d just send them back within a week or so. But I haven’t heard a thing since. On top of that, I’m in the middle of moving house, but because my tax credits have stopped, housing benefit has also been paused. They said they’ll only help once the tax credits are up and running again. So right now, I’m facing being homeless with my two little ones, and Concentrix don’t seem to be sorting anything quickly at all.
Concentrix
10 years
Of course, no letter ever turned up, even though they claimed they sent one... same as loads of others. My child tax credit got cut off, and after I sent them all the proof they asked for, I can't get hold of anyone on their phone line 😡😡. Been trying for 3 days straight but it's just a busy tone. What’s happening here??? I rang the ctc helpline but they were no help at all, couldn’t give me any info or advice whatsoever. The weirdest part is, why hasn’t a single person actually got that letter???
10 years
They're seriously rubbish at what they do.
10 years
Seriously, this is ridiculous. I've been trying to get through to Concentrix for three days straight, but all I hear is a constant busy signal. I'm a mum of 4 kids and haven't had my tax credits for 6 weeks now. HMRC just keeps telling me my case was sent to Concentrix but no one’s explained anything or sent me a letter. It’s so frustrating. My money’s run out, I can barely give my kids a proper meal. I even had to cancel my EDF direct debit because I can’t afford to pay when I’m getting nothing back. Four kids and no help - honestly, I don’t even know what to say, it’s a nightmare.
ConcentrixHMRCEDF
10 years
I've been trying to get hold of them for a whole week now because my childcare provider changed and so did the weekly fees. But their phone line is constantly engaged! What a complete farce that company is. Also, back in February, I sent them documents to prove what I'd done and they just sent my papers back without any follow-up. Still waiting for them to get back to me till this day!
10 years
Trying to get hold of a dad who’s on his own as a family support worker, but the number’s constantly busy. Can’t get through at all, really frustrating.
10 years
It barely even rings and I've got to sort out my finances. So ridiculously selfish!
10 years
Absolutely ridiculous! They’ve cut off my tax credits cos they reckon someone else is living at my place - which just isn’t true. I’m barely keeping it together with my little one, and now I’m falling behind on my bills. Tried ringing these clowns but all I get is a busy tone. They really need to fix their phone system. Proper cheeky, cutting off people’s money and then being impossible to get hold of. So frustrated with this lot!
10 years
What a complete laugh this company is! Nearly three months ago, I got a letter asking me to send proof of my childcare expenses. I sent everything they requested, only to get a letter back that said thanks for your documents, we’ll be in touch soon. Well, my daughter’s started full-time school now, and I’ve been trying for ages to tell them she’ll only need childcare during school holidays from now on. Can’t get through to them at all. Managed to get on the line today after a long wait - an hour on hold - and then the call just dropped! I called tax credits to explain I’m still getting childcare payments even though she doesn’t need it anymore, and I don’t want to be hit with a massive bill later. The guy on the phone just said they’re having issues and suggested maybe putting some money aside. Absolute rubbish! Never had a single problem before this lot took over. Something really needs to change here.
10 years
For the past four days, I've been attempting to reach someone with no luck! Can anyone please respond to me as soon as possible?
10 years
I kept calling non stop, like 32 times back to back, always just getting the busy signal. At last, an answering machine picked up. Then I was stuck on hold for nearly an hour - 59 minutes in total! Eventually, someone did answer and told me my claim was stopped because HMRC hadn’t bothered to update their info from two years ago when I gave them the details. Absolutely useless!
HMRC
10 years
This is just unbelievable. I’ve been attempting to reach them for days now on behalf of four kids and a single mum. The youngest has a disability and their support was cut off in June. That’s over two months without any payments. Nobody answers at the government offices. They seriously need to sort this out quickly.
10 years
I’m a mum with five little ones all under 11 and a few weeks ago my money got stopped. I’ve been trying to sort it out and was told by the tax credits lot to call this number for consentrixs. But it’s always engaged and I can’t get through at all. Honestly, I’m stuck with no income and five kids to feed, feeling like I’m going nowhere with this.
10 years
I haven’t received any letter or notice, but my payments have just stopped. I’m a single mum with two kids and it’s really tough right now. I can’t afford my living costs and it’s taken a big toll on my mental health, feeling really overwhelmed and stuck.
10 years
I never pick up, just call back with a message every time.
10 years
For the past three weeks I’ve been trying to get through to these lot but all I get is a constant busy signal. I’m really stuck because I’ve gotta provide for my teenage lad and need this money issue fixed. Concentrix, seriously, you need to fix your phone line!
Concentrix
10 years
Always just a busy tone every time I ring it.
10 years
I’m a single mum with two kids and my tax credits have been cut off for more than a month now! Concentrix seem to believe I’m in a relationship with my brother just because my younger son shares my surname, which is the same as my brother’s. I’m completely broke and can’t even reach anyone on this number - it won’t even ring!
Concentrix

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