01268652000
TimeLine☎️ 01268652000 👆 is a valid (Landline) United Kingdom Phone Number and it is issued by BT. It is part of the phone block 1268652 with a prefix of 01268. The area code 01268 originates from Basildon.
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01268 652000 Tagged as:
TimeLine of events for phone number 01268652000
- Frequent, unanswered calls; no messagesMar
2011Call center violating Ofcom rulesSep
2010Missed call; no communication receivedNov
2009Long hold time violates regulationsAug
2009Missed call; concerned about debtMar
2009Missed call from unknown numberAug
2008Ring Centre contact information providedJul
2008No incoming calls, strange messageJul
2008Avoid unless you're in debtJun
2008Inquiring about British Gas connectionApr
2008Unpleasant collection agency; avoid contactFeb
2008Suspected fraud, canceled paymentJan
2008E-on customer service contact numbersJan
2008Utility debt recovery for PowergenNov
200701268652000 has 14 comments of which 14 x neutral
01268652000 Summary (Read all comments)
Phone number ☎️ 01268652000 👆 is reported as a nuisance number linked to a utility debt collection agency often associated with major UK energy providers like Eon, EDF, and British Gas. Callers typically experience brief, unanswered rings, or silent calls with no voicemail. Many complain about lengthy waits on hold without agent interaction, potentially breaching Ofcom rules. The callers report aggressive, unhelpful behaviour from staff seeking payment, sometimes despite customers disputing balances or having proof of payment. It’s recommended to verify any debts directly with your energy supplier before engaging with this number. Some advise avoiding returning calls to prevent potential scams. For official queries or disputes, contacting the known customer service numbers of your utility provider is preferable.
Reports on phone number 01268652000
10 yearsI just received a call from this number but missed it - no voicemail was left. I’m currently with Eon and have a significant credit balance, so I’d be quite irritated if it turns out to be a call regarding debt collection.Eon10 yearsMy phone went off with that number calling, but I chose not to pick up.10 yearsThis number belongs to the contact line for the Rayleigh Essex Ring Centre: 01268 652000. If you happen to receive an extension number such as 52341, simply swap it in place of the main line like so: 01268 652341, and you’ll be connected directly to an agent.Rayleigh Essex Ring Centre11 yearsOne evening, we received a call from a number that seemed to be using an outbound dialler system. Unfortunately, there were no agents available, and we found ourselves waiting on hold for what felt like ages, never quite knowing who we’d eventually be speaking to. It’s rather concerning that we ended up on hold for over fifteen seconds without any interaction with an agent, as this goes against OFCOM guidelines. I suggest reporting this to OFCOM for further action.OFCOM11 yearsOne evening, our phone rang with a call from a call centre, but there was no one on the other end. We found ourselves waiting for ages, utterly clueless about who we might eventually be speaking to. We were left hanging for over fifteen seconds, completely stuck on hold, with no agent ever coming to assist us. This is certainly against the guidelines set by Ofcom. I suggest we report them to Ofcom for this bewildering experience.Ofcom11 yearsKeeps calling me frequently, but the calls are never long enough for me to pick up. They don’t bother leaving a message either. I've even got my phone set to block incoming calls like these! Honestly, it's not even a decent attempt at marketing!11 yearsI received a call from these folks regarding a payment that Eon claims is outstanding. Even after providing Eon with proof of payment from our bank and repeatedly ringing them to sort it out, they're still insisting there's an issue. I strongly urge you only to engage with these callers if you know you're genuinely in debt; otherwise, they might just be trying to sell you a payment plan. It’s best to directly liaise with your energy supplier for clarification. Stay savvy!Eon11 yearsI received a call from UDS around the 15th of April, and then they rang me again on the 28th. Just out of curiosity, do you happen to work with British Gas as one of your clients?UDSBritish Gas11 yearsUtility Debt Services pertains to the debt collection arm of Powergen, and they may also be linked to other utility providers. However, it is our understanding that they function as a fully owned subsidiary of Powergen itself.Utility Debt ServicesPowergen11 yearsI received a call from the number referenced above, accompanied by a message that said, "Apologies, this number is unable to receive incoming calls." There was quite a bit of mechanical noise and some sort of voice distortion as well.12 yearsReceived a cheeky missed call from these clowns earlier today. Admittedly, we do have a minor outstanding balance with EON from our old residence, but on principle, we won’t be making any effort until they send us a proper letter with their standing order details to our new address, as we requested back in August. It’s only fair, isn’t it?EON12 yearsUDS, or Utility Debt Services, is a collection agency that handles accounts for the big utility providers. Their postal address is UDS, PO Box 2134, 190 London Road, Rayleigh, Essex. It’s advisable to steer clear of returning their calls; their staff tend to be rather rude and intimidating, yet seem entirely incapable of doing anything constructive apart from insisting on payment. If you suspect you owe money, it's wiser to contact your utility provider directly to discuss any potential debts.UDSUtility Debt ServicesLondon RoadRayleighEssex12 yearsI’d echo that sentiment regarding E-on's customer service. It feels like there's this go-to number that they seem to utilise whenever an agent contacts you-I've currently got an inquiry in progress with them as well. For anyone needing to get in touch with E-on, the numbers you should dial are 0800 052 0346 or 01268 652 100.E - onEon12 yearsReceived a call from EDF stating that we owed £22. We settled this amount, but then realised we hadn't received any written notifications about the debt. So, we contacted EDF directly, only to be told that no one from their side had attempted to reach us. Suspecting a scam, we promptly contacted our bank and put a stop on the payment.EDFSubmit Your Own Report (01268 652000)
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