TimeLine☎️ 85258 👆 is not a valid (Unknown) United Kingdom Phone Number. It has a prefix of 85258.
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85258 Tagged as:
TimeLine of events for phone number 85258
- Poor, belittling customer support experienceMar
2026Condascending text; felt belittled, hurtMar
2026User frustrated with belittling staffMar
2026Unnecessary police response; rude volunteersDec
2024Helpful and positive experience! 😊Dec
2024No response from phone numberJun
2024Ignoring texts after user's tragedyFeb
2024Trustworthy phone number for crisisJan
2023User comment: Focused on safetySep
2022Assist with crisis messaging supportJun
2022Seeking help during emotional distressMay
2022Supportive safe space for shoutingMay
2021Free mental health text serviceAug
2020Misleading; Crisis Text Service not freeFeb
2020Number Of Searches: 16 Number Of Comments: 13 First Seen: 07 February 2020 General Reputation: positiveThis number has recently been searched from Bleak Hill(Hampshire), Clatterford(Isle of Wight), Dulverton(Somerset) and Treen(Cornwall).
85258 has 13 comments of which 3 x negative and 4 x neutral and 6 x positive
85258 Summary (Read all comments)
Phone number ☎️ 85258 👆 is reported as a mental health crisis text service in the UK offering free support via volunteers, not professionals. Some users found them helpful and caring, appreciating the safe space to discuss issues like depression and anxiety. However, others experienced unhelpful, rude, or belittling responses, with complaints about volunteers being arrogant or condescending. Concerns were raised about confidentiality due to requests for personal details, despite data protection laws. There were reports of police being sent unnecessarily after opting out. Some users were frustrated by unreturned messages during critical times, feeling uncared for when in distress. Overall, the experience seems mixed with both supportive and negative encounters noted.
Reports on phone number 85258
5 monthsHey Sophia, can you explain? Open questions aren’t really the same. Also, what does support mean to you? Felt like the service was kinda dismissive and made me feel small.Sophia5 monthsA guy called Avi insisted I had to give my name, Chris, and my age. Both came across as really rude and like they were talking down to me. This isn’t about a preference or desire, it’s the law. Data Protection’s been around since 1998 and is supposed to keep stuff private - but I guess not if you have to say your name and age out loud. Avi just didn't get it.AviChrisData Protection5 monthsI got a message with a smiley face when I was proper upset. Felt really dismissive and like they were looking down on me. Made me feel like they thought I was silly or something.2 yearsI told them I was managing okay and then suddenly the police were knocking at my door?? After not replying for a short while, she reached out to check in, I reassured her I was alright and wanted to end the chat, then I opted out. Next thing I know, the cops are there?? It felt totally over the top and I let her know that. Also, a lot of volunteers come off as quite rude or full of themselves. Out of all the times I’ve reached out, only one volunteer actually seemed genuinely caring.2 yearsSuper nice and gave me lots of help :)2 yearsNo reply from them at all.3 yearsI kept sending them messages and got no reply at all. My dad passed away just last week and it feels like they couldn’t care less. Honestly, don’t bother texting them, they don’t respond. I’m dealing with a really tough situation and they’re completely ignoring me!4 yearsI believe this number belongs to SHOUT Crisis Messenger, which I think operates only in the UK? Either way, it’s definitely genuine and trustworthy.UK4 yearsI've been trying to reach Crisis Messenger but haven't had any luck. Does anyone know if they're still running? Need to talk urgently.4 yearsshout is a lifesaver when it comes to mental health help. whenever i'm feeling really low, they’re there with proper support. can't recommend their service enough, especially if you’re struggling and need someone to talk to. it’s brilliant that this kind of support is easily available.5 yearsGot a call from this number and they were shouting really loud, it made me feel uneasy and I was worried about my mental health after that. Definitely didn’t feel safe at all.6 yearsThere’s this mental health texting thing called Shout, which is pretty safe to use. If you’ve got an 02 number, sending a text to them won’t cost you a penny. The people on the other end aren’t qualified therapists or anything, but they’re volunteers kind of like the Samaritans. If you’re feeling anxious or down, they’ll reply and really listen to what you have to say. They also keep your details private, so no need to worry about sharing info.Shout7 yearsThe crisis text service from Shout claims to be free, but honestly, it isn’t.Submit Your Own Report (85258)
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