09041948710

☎️ 09041948710 👆 is a valid (Premium Rate) United Kingdom Phone Number and it is issued by Invade International Ltd. It is part of the phone block 904194 with a prefix of 0904.

Your Caller ID may represent this phone number in a different way, such as:

+449041948710+44 904 194 87100904 194 8710+44-904-194-8710

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0904 194 8710 Tagged as:

virgin virgin media bbc watchdog watchdog piotr uk bt matrix mike

TimeLine of events for phone number 09041948710

  • Identical problem with different number
    May
    2011
  • Post stories to stop con
    Apr
    2011
  • Virgin Media customers experiencing issues
    Jan
    2011
  • Request refund for Virgin bill
    Jan
    2011
  • Post stories to combat scam
    Apr
    2010
  • Warning about roadside box crooks
    Apr
    2010
  • Technical issue with Virginmedia service
    Apr
    2010
  • Billing issue with identical calls
    Apr
    2010
  • Possible con targeting Virgin customers?
    Mar
    2010
  • Quick response from CEO's assistant
    Mar
    2010
  • Contacting Virgin for refund issues
    Mar
    2010
  • Landline calls, seeking engineer reimbursement
    Mar
    2010
  • Billing issue leads to complaint
    Mar
    2010
  • Suspicious charges, possible phone hacking
    Mar
    2010
  • Expecting refund for phantom charges
    Mar
    2010
  • Claiming refund from Virgin needed
    Mar
    2010

09041948710 has 16 comments of which 16 x neutral

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09041948710 Summary (Read all comments)

Phone number ☎️ 09041948710 👆 is reported as a prevalent issue affecting many Virgin Media customers, where unauthorised premium-rate calls appear on bills, often linked to a specific number and similar charges. Customers consistently report no knowledge of making these calls, sometimes while their landlines were out of order. The calls frequently connect to services like "Matrix Horoscopes," suggesting a possible scam exploiting telephone infrastructure or line hacking. Many have successfully contacted Virgin Media's fraud team and obtained bill adjustments without visiting engineers. Users are advised to promptly dispute such charges, document occurrences, and report experiences to watchdog organisations to increase pressure for resolution and prevent future occurrences. This problem is widespread and may affect other networks, highlighting the need for vigilance and swift action.

Reports on phone number 09041948710

10 years
Just a quick update for you all! We shot off an email to the CEO, along with a link to this website, and surprisingly received a response in no time at all! I ended up chatting with one of her team members, who assured me they’ll forward the phone number to the fraud department. Plus, they sorted out our billing issues right over the phone. Brilliant news! Cheers, J.
J
10 years
I've had a remarkably similar experience; the charges and time span were exactly the same. Just twenty seconds after the mysterious call, the talking clock on 123 was dialled. Honestly, I can assure you it wasn't me or anyone else who resides in my home. To top it off, our phone line has been out of action currently. I plan to ring Virgin tomorrow to get to the bottom of this; it really feels like a scam or some kind of intrusion on our phone line!
Virgin
10 years
Just adding my two pence to the discussion here. I've noticed the same bloomin' number appearing on our Virgin Media statement after a delightful 20 minutes of being charged premium rates. I've got my hopes up for a callback from Virgin within the next couple of days. Once I lodge my complaint and register the dodgy number with them, I'm sure they’ll realise it's not just me experiencing this nonsense and will sort us all out with a refund. Here’s hoping! Cheers! x
Virgin MediaVirgin
10 years
Alright folks, it’s been a while since we touched base with all of you. Just wanted to let you know that we shared some important details over on the BBC Watchdog site earlier today. If I could make a little request, it would be brilliant if everyone could share their experiences on the Watchdog forum. Together, we can work towards putting a stop to this scam that has unfortunately affected many of us. Cheers!
BBC WatchdogWatchdog
10 years
Hi there, everyone! I'm encountering a similar issue, but with a different number: 09041948739. The call lasted approximately 20 minutes, and the bill came to £25.63. We've just set up for a technician to pay us a visit. Virgin Media, for you!
Virgin Media
11 years
Greetings all, I'm experiencing a similar issue, though the contact number differs: 09041948739. The call lasted for a hefty 20 minutes and racked up charges of £25.63. We've now scheduled a technician to pay us a visit. All through Virgin Media.
Virgin Media
11 years
We've recently received a phone bill from Virgin, and it has the exact same amount for the same period as another one we got. What steps can I take to request a refund from Virgin?
Virgin
11 years
I'm experiencing the very same issue! My home phone is completely out of action, and yet somehow, calls are still being made. We received the same notice, Mike, requesting £99 from Virgin to send out an engineer to investigate whether the calls were actually made. When we dialled the number 0904 194 8677 from our mobile, it turned out to be Matrix Horoscopes. Fingers crossed that this has been highlighted enough to help me reclaim my funds!
MikeVirgin
11 years
Same here! My mum received a bill from Virgin and, lo and behold, it mirrored exactly the same charges and time spent. I rang up Virgin, and the chap went online, did a bit of digging, and revealed the name Matrix Horoscopes. At the time of the call, both my mum and I were at work. It makes us curious - could this be a scam specifically aimed at Virgin users, or is it an issue others on different networks are experiencing too?
VirginMatrix
11 years
Oi Piotr, can you let us know which part of the UK you're in? It’s rather crucial! Also, have a gander at the post we penned. Whatever you do, don’t cough up any cash for that ring out nonsense! These folks are well aware that there wasn’t a single mistake on our end. The roadside box has definitely been tampered with by some dodgy characters!
PiotrUK
11 years
I’ve just noticed a strikingly similar charge on our Virgin bill. This is precisely why we continue to receive paper statements. If it weren't for that, I probably wouldn’t have caught it! I've called them up and lodged a complaint. Apparently, they’ll ring me back in about five weeks. If these folk don’t refund the money (no technician required here!), we shall escalate this issue to the watchdog and anyone else who might help apply some pressure for a resolution. Just how many people are being duped every single day? Clearly, I’ve chosen the wrong line of work... Best of luck to everyone!
11 years
I've come across a similar scheme and plan to reach out to Virgin first thing tomorrow. Has anyone here managed to resolve this issue with them, and did folks actually get their money refunded? Just curious!
Virgin
11 years
We're experiencing the same issue, although our account is linked to BT. The representatives are claiming that we made two calls to the exact same number at precisely the same moment-one lasting sixteen minutes and the other only thirteen seconds! It's utterly baffling. What steps can we take to resolve this madness?
BT
12 years
Hello everyone! It feels like an eternity since I last reached out to all of you. Earlier today, we shared some important information on the BBC Watchdog site. I urge each of you to take a moment to share your experiences on the Watchdog forum. Your contributions could be pivotal in bringing this scam to a halt, as I too have fallen victim to it. Let’s band together and make our voices heard!
BBC WatchdogWatchdog
12 years
Is it just me, or do all of you seem to reside in the same neighbourhood? It appears that only those with Virgin Media are affected, as it sounds like some dodgy character has been tampering with the junction box on the roadside.
Virgin Media
13 years
I've recently received my Virgin mobile bill, and I've noticed a duplicate entry featuring the same number, amount, and duration. What are the steps I ought to take to request a refund from Virgin?
Virgin

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