08717169323

I had to call the Payment Sense helpline three times to arrange for the collection of an old PDQ machine. Unfortunately, the delivery service, DPDN, repeatedly disappointed them. I was not aware that the helpline was a premium line and was charged for each call.

I find it absolutely unreasonable and frankly absurd that I was charged £19.80 for a mere two phone calls to the Payment Sense helpline. It seems to me like a complete scam.

I'm unsure about the reason behind the £14 charge on my account.

Just had a quick call that ended up costing me over £5 for barely a minute. Would definitely steer clear of this one.

You can reach the friendly team at Paymentsense Customer Service using this phone number. However, it's worth noting that some people have had negative experiences with them. They are accused of being dishonest and prioritizing money over customer satisfaction. In fact, a complaint has been lodged against them with the Ombudsman for their tactics of constantly playing mind games to wear customers down.

PaymentSense is a company that has been engaging in dishonest practices.

I have a mobile phone contract with paperless billing, and recently I've had to go online to check my bills. I noticed that for the past couple of months, I've been charged more than my monthly plan. It turns out, the extra charges are for calls I made to the Paymentsense "helpline"! I always suspected they were dishonest, but this is absolutely unacceptable. I've lost track of how many times I've had to complain to them, and now I'm preparing yet another complaint. Luckily, my contract is almost finished.

hello

I must say, Paymentsense has been the most unpleasant company I have ever had the displeasure of dealing with.

I recently incurred a charge of £28 plus VAT for a system that was not functioning properly. It felt like a complete rip-off.

I recently received a bill of £17 for a phone call that lasted 31 minutes and 39 seconds.

Welcome to the Payment Sense helpline. Like many others, I recently experienced excessive charges amounting to £47 when calling to resolve an issue with their system or device. However, I refused to accept it and called, citing the Ofcom regulation regarding customer charges. As a result, they have provided me with a £50 credit. Additionally, they have given me a local rate number for future use: 0800 1032959 or 01253 530523. Both numbers will connect you to the customer service team. I hope this information proves helpful!

A telephone call to a helpline can cost £25!

Oh dear, it seems like they're at it again! I just noticed that we've been charged over £20 for two phone calls that were meant to provide us with assistance. How sneaky!

Please note that this is a contact number for PaymentSense customer support. It is important to be aware that there may be additional charges associated with interacting with them. Recently, I personally experienced a charge of £20.43 for addressing a single issue, which required six separate calls. Kindly exercise caution when dealing with them.

This company engages in fraudulent practices.

I had to contact Payment Sense because my card machine stopped working. They explained that the issue arose because the machine had not updated to the latest software automatically. Normally, this update happens overnight, but since I didn't have it plugged in during that time, it couldn't complete the process. I wasn't aware of this requirement. During a lengthy phone call, they informed me that the software was 6 months outdated and I should have received a notification about the update at least 3 months ago. The person helping me mentioned that they had never seen such an outdated machine before, but eventually, we managed to resolve the issue. Now, to my surprise, I noticed that I was charged £21.59 for calling their helpdesk. This isn't the first time I've encountered excessive hidden charges from Payment Sense. Hopefully, I won't encounter that deceptive salesperson again. They are truly deceitful.

I'm absolutely furious that I was charged more than £25.00 for calling the helpline regarding Payment Sense. Despite sending them multiple emails requesting a call back, they didn't have the courtesy to respond promptly. This lack of communication prevented me from signing up, and I am extremely dissatisfied. - Janet White

It's absolutely absurd that they have the audacity to charge such exorbitant fees for a so-called "helpline".

I am extremely unhappy because I have been charged an excessive amount of money while trying to contact this number.

Beware of Paymentsense Customer Services as they cannot be trusted; they are a dishonest group. It is advisable to be cautious and not believe any information they provide.