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08456081878

☎️ 08456081878 👆 is a valid (Premium Rate) United Kingdom Phone Number and it is issued by BT. It is part of the phone block 845608 with a prefix of 0845.

Various renditions of this phone number could show up on your Caller ID as:

+448456081878+44 845 608 18780845 608 1878+44-845-608-1878

If you want to return this call, click here to see the call charges.

0845 608 1878 Tagged as:

hsbc uk first direct fraud team india hsbc fraud prevention department fraud bry d1 google

TimeLine of events for phone number 08456081878

  • Fraud alert, suspicious HSBC calls
    May
    2018
  • Suspicious call from Indian-sounding individual
    May
    2018
  • Anti-fraud measures for HSBC
    Feb
    2018
  • Unprofessional service, asked for details
    Feb
    2018
  • Trust bank, verify before disclosing
    Feb
    2018
  • HSBC antifraud team from India
    Feb
    2018
  • Suspicious call about banking activity
    Jan
    2018
  • Caller was legitimate, difficult communication
    Jan
    2018
  • Verify HSBC/fraud check protocol
    Jan
    2018
  • Valid HSBC number for fraud
    Jan
    2018
  • HSBC fraud check, no issues
    Dec
    2017
  • HSBC coordination issues cause confusion
    Dec
    2017
  • Fraudulent call, considering changing banks
    Dec
    2017
  • Received suspicious HSBC fraud texts
    Nov
    2017
  • Frustrated with banking security measures
    Nov
    2017
  • Suspicious call, likely a scam
    Nov
    2017
  • Questioned legitimacy of supposed HSBC
    Nov
    2017
  • Suspicion of callers with accents
    Nov
    2017
  • Ignored anonymous call; received scam text
    Oct
    2017
  • Terrible service, frustrating experience overall
    Oct
    2017
  • HSBC fraud call caused stress
    Aug
    2017
  • Unsatisfactory security question experience
    Aug
    2017
  • Unprofessional call, felt like scam
    Aug
    2017
  • Cautious about potential phone scam
    Jul
    2017
  • HSBC should be ashamed, shambolic
    May
    2017
  • Concern over unverified call identity
    May
    2017
  • Suspicious call about account verification
    Mar
    2017
  • Suspicious call regarding banking details
    Mar
    2017
  • Received scam call, don't respond
    Mar
    2017
  • Valid HSBC number, caution advised
    Jan
    2017
  • Valid HSBC number, verify online
    Jan
    2017
  • User identified as potential fraudster
    May
    2015
  • Report High School Book Exchange
    Apr
    2015
  • Confirmed number is HSBC fraud line
    Mar
    2015
  • Confirming legitimate HSBC Fraud Prevention
    Feb
    2015
  • Anti-Fraud office in HSBC
    Feb
    2015
  • Suspicious HSBC call; hung up
    Feb
    2015
  • Concerned about HSBC's call legitimacy
    Feb
    2015
  • Unsolicited calls; frustrating experience
    Jan
    2015
  • Scam call asking for details
    Jan
    2015
  • Reporting fraudulent activities to authorities
    Jan
    2015
  • HSBC resolved fraudulent activity promptly
    Dec
    2014
  • HSBC fraud detection message vital
    Nov
    2014
  • Accusation of scam denial
    Nov
    2014
  • Received potential fraud call today
    Nov
    2014
  • Fraud call, unlogged by HSBC
    Nov
    2014
  • Caller ID can be deceptive
    Nov
    2014
  • Genuine number, voicemail difficult to understand
    Nov
    2014
  • Fraud call seemed legitimate, verify
    Oct
    2014
  • Fake HSBC number, beware scams!
    Oct
    2014
  • HSBC fraud line verified transaction
    Oct
    2014
  • Suspicious call from HSBC impersonator
    Oct
    2014
  • Beware of suspicious phone calls
    Oct
    2014
  • Genuine service, card reset successfully
    Oct
    2014
  • Genuine call, potential scammer website
    Sep
    2014
  • Verified HSBC call after confirmation
    Aug
    2014
  • Fraud department resolved payment issues
    Aug
    2014
  • Amateur call system, suspicious legitimacy
    Aug
    2014
  • Fraud call pretending to be HSBC
    Aug
    2014
  • Confirmation from legitimate HSBC number
    Jul
    2014
  • Avoids answering unfamiliar 0845 numbers
    Jul
    2014
  • Fraudulent call confirmed, card cloned
    Jul
    2014
  • Call HSBC for genuine help
    Jun
    2014
  • Verified unknown number from bank
    Jun
    2014
  • Received suspicious call, account charge
    Jun
    2014
  • Suspicious call about fraudulent transaction
    Jun
    2014
  • Confirmed genuine HSBC fraud prevention number
    Feb
    2014
  • Genuine call; verify for security
    Jan
    2014
  • Verify number through direct contact
    Dec
    2013
  • Beware of HSBC scam calls
    Dec
    2013
  • HSBC proactively verified a payment
    Nov
    2013
  • Suspicious call regarding transaction security
    Nov
    2013
  • HSBC call verified transaction issue
    Oct
    2013
  • Called in and confirmed fraud
    Sep
    2013
  • Genuine number verified by HSBC
    Sep
    2013
  • Received suspicious HSBC fraud call
    Aug
    2013
  • Highly recommended official HSBC service
    Jul
    2013
  • Received suspicious call from HSBC
    Jul
    2013
  • HSBC stop card temporarily valid
    Jul
    2013
  • Verify calls with card company
    May
    2011
  • Suspicious message, contacted bank directly
    Apr
    2011
  • Warning about unrecognized con artists
    Jan
    2011
  • Confusion over suspicious phone call
    Jan
    2011
  • Received mail from HSBC, investigating
    Jan
    2011
  • Legitimate and helpful in investigation
    Aug
    2008
  • Received suspicious call, possibly scam
    Jun
    2008
  • Scam prevention team verified customer's claim
    May
    2008
  • Reference provided by suspect number
    May
    2008
  • Received call and confirmed scam
    May
    2008
  • User waiting to hear from bank
    Apr
    2008
  • Received misleading information from telemarketers
    Apr
    2008
  • Received suspicious automated message, didn't call
    Apr
    2008
  • HSBC scam prevention line informant
    Apr
    2008
  • Warning about urgent HSBC scam
    Mar
    2008
  • Suspicious call from supposed HSBC
    Mar
    2008
  • Received suspicious call from bank'êtrecon'
    Jan
    2008
  • HSBC Anti scam Office mentioned
    Jan
    2008
  • Asking about phone number owner
    Dec
    2007
Number Of Searches: 318 Number Of Comments: 96 First Seen: 26 August 2013 General Reputation: positive

This number has recently been searched from Allt na Lùibe(Highland), Batchcott(Shropshire), Bury End(Lancashire) and Greatford(Lincolnshire).

08456081878 has 96 comments of which 74 x neutral and 12 x positive and 10 x negative

SHARE YOUR EXPERIENCE - LEAVE A COMMENT

08456081878 Summary (Read all comments)

Phone number ☎️ 08456081878 👆 is reported as a genuine HSBC fraud prevention number used to contact customers about suspicious transactions. Many recipients confirm its authenticity after independently verifying through official HSBC contact details. The calls often come from agents with Indian accents who ask security questions, though some find the communication unprofessional or hard to understand. It’s strongly advised not to provide sensitive information directly upon unsolicited calls; instead, verify by calling HSBC via numbers on official correspondence or their website. Some users report mixed experiences, including unclear voicemails or suspicious behaviour, so caution and independent confirmation are essential. Overall, while this line aims to protect customers from fraud, HSBC could improve clarity and professionalism in delivery to maintain customer confidence.

Reports on phone number 08456081878

8 years
Total rip-off. They rang me a couple of times but I didn’t pick up either time. After the first ring, they left a voicemail telling me to ring fraud. Then after missing the second call, I got a text saying I had to contact Fraud straight away about a payment of £15,432.66. Pretty sure no legit bank would handle things like that. They claimed to be from HSBC which isn’t even my bank. Watch out for these scams...
HSBC
8 years
I got a call from someone with an Indian accent but it didn’t sound like a genuine banker at all. I was a bit wary about speaking with him, so I just said the person he was asking for wasn’t available.
9 years
had to call hsbe anti fraud after i got some dodgy calls, they were pretty helpful sorting it out for me.
9 years
I got a voicemail saying it was from HSBC and asking me to call back with a reference number. When I rang them, there was loads of laughter and joking around before anyone actually picked up. After a bit, someone came on and I told them I wasn’t happy with how unprofessional it sounded. They apologised, but then the giggling started again. I complained once more about how poor the whole thing felt. Then they wanted my sort code and account number, but I told them there was no way I’d give that out to someone who seemed so unprofessional and who I didn’t even know for sure. So I just hung up.
HSBC
9 years
I called what seemed like a legit 1st Direct/HSBC fraud line, but they still started asking me for my security details. Isn’t that a bit dodgy since they themselves say you shouldn’t share such info with strange numbers? Best thing is to phone the bank on a number you know for certain is real before handing over any personal stuff.
First DirectHSBC
9 years
i got a call from the hsbc anti-fraud group, apparently ringing from india. i didn’t pick up and just let it go to voicemail. earlier that day, i’d sent two payments to a mate - a small one first just to check the account info, then a bigger amount. which explains why anti-fraud got involved. i thought it best to ring the usual hsbc uk phone banking line myself, and they did confirm the transaction had been flagged. so yeah, the number was legit hsbc, but i’d suggest always double-checking with the official uk banking number to be on the safe side.
HSBCIndiaUK
9 years
I got a pretty similar call myself. Honestly, a woman ringing me about my online banking activity just made me instantly wary. I’m with First Direct, which is linked to HSBC. I rang First Direct afterwards, and they assured me the call was legit, about a payment I’d made before. HSBC handled it well, but having a lady with a foreign accent asking for personal info about my account? Not the right approach at all. Honestly, a text or email telling me to reach out to my bank about a payment would feel so much safer.
First DirectHSBC
9 years
I got a call from an Indian woman on this number, but I could hardly make out what she was saying. She tried to ask me some security questions, but I wasn’t comfortable answering them. Later, she told me to ring First Direct on the number I normally use, which I did about an hour later. When I spoke to them, they confirmed there was a genuine concern about a transaction on my account, so I guess that first call was legit.
First Direct
9 years
Just did a quick check for fraud using First Direct, and it's HSBE that came up. Quite relieved to have caught that before anything dodgy happened!
HSBCFirst Direct
9 years
I’ve come across a real HSBC number that’s connected to some fraud investigations.
HSBC
9 years
So, I got a message from HSBC about checking a payment I did, sounded like a fraud check or something. I didn’t ring back the number that was on the text cause it looked dodgy, but I called the usual HSBC number I’ve used before. Turned out it was actually the fraud department. They never asked me for any bank info during the call, so seemed legit.
HSBC
9 years
Just got a call again from HSBC, supposedly from India, asking me to verify some online transactions. This time the lady was clearer, said it was about a sum showing on my account, and it did sound legit. But it's bizarre that the HSBC branch here in the UK seemed clueless about it. Honestly, HSBC really should sort their communication out, it's worrying when such a huge bank doesn’t seem to have their departments talking to each other... Bry
HSBCIndiaUKBry
9 years
This number called me asking if I’d authorised some internet use on my bank account. I didn’t share anything and the lady said she’d send me a text with their contact info. Never got one though. I looked it up and it said HSBC, but when I rang HSBC’s fraud dept, they told me they hadn’t called me at all. Pretty clear it was a scam. Makes me worry about how secure HSBC actually are. Not happy about it and I’m seriously considering switching banks. Bye for now.
HSBCBry
9 years
This number rang me a couple of times but I didn’t pick up, then out of the blue I got a message about some HSBC phone fraud with a reference number. Problem is, I don’t even have an account with HSBC.
HSBC
9 years
This morning I ended up on the phone for about 20 mins, dialling in from abroad and punching in my sort code, account number, pressing 1 for this option, 2 for another, before I finally got through to a real person. Then, later on, a call came from their fraud department asking for my date of birth and full address - apparently “just to verify.” Makes me question how secure their online banking really is. Honestly, the safest way might just be to take all your cash out and stash it under your mattress. To top it off, I got a letter saying my nearby UK branch is shutting down, so now there’s no chance of talking to anyone face to face any more. What a ridiculous situation. Anyway, hope your day’s better than mine.
UK
9 years
Got a call from 08456081878 earlier today, asking for my online banking info. They mentioned they don’t have an email, just text messages to communicate. Surely HSBC wouldn’t ask for details like that. Feels like a total scam to me.
HSBC
9 years
Got a call from someone claiming to be HSBC but not too convinced. They asked me for some security details, which felt a bit dodgy.
HSBC
9 years
These days, you really have to be careful with calls from strangers, especially if they’re speaking with an accent that sounds foreign. While I totally get why HSBC is worried about weird stuff happening with people’s accounts, there’s got to be a more reliable method for checking identities. It’s just not cool to always be on edge about every random phone call.
HSBC
9 years
I never pick up calls that say Anonymous, so I just let this ring out. Moments later, I got a text supposedly from HSBC, telling me to get in touch with their Fraud department at 03452669337. They included a reference number to mention. Since I had made a weird payment recently, it didn’t seem odd the bank wanted to double-check. I phoned the number back and spoke to someone with a pretty hard-to-follow accent, but they knew all about the payment and everything felt legit.
HSBCFraud
9 years
Honestly, the service was utterly terrible. They handed me a number to ring, shuffled me through about 4 different departments (none of which made any sense) and then gave me another number to try. After that, I was stuck on hold for at least 10 minutes... and I’m still waiting for someone to answer as I type this. Absolutely rubbish experience, totally disappointed!
9 years
I got a call from someone saying they're from HSBC Fraud Team. I wasn't keen to answer right away, so I looked up the number first and sent a text and voicemail to check it out. When I finally called back feeling a bit safer, their security questions left me totally confused trying to prove who I was. I get why HSBC is being careful, but it was a bit stressful all round.
HSBC Fraud DepartmentHSBC
9 years
Weird experience here, I was asked to go through 5 different security questions, and somehow my answers didn’t line up right. Then this Indian woman on the phone said she couldn’t share any info about weird online stuff happening with my card. After that, she asked if I had my card or passport handy! Quite confusing really.
9 years
Got a call from this number earlier and honestly, it felt really dodgy. The lady on the phone knew my name straight away and asked if I’d noticed anything odd happening with my account. I was a bit wary and replied with “like what?”, and then, out of nowhere, she just disconnected! I was shocked to find out later this is actually a real HSBC number because the whole thing seemed a bit scammy. No proper security checks or questions and then just hanging up like that. Seriously thinking about switching banks now.
HSBC
9 years
I got a call from a polite lady, sounded Indian or something, who used my last name and even mentioned I bank with HSBC (unless she just guessed right). She wanted to ask me some questions, but I told her I don't share any banking info without first confirming who’s calling. Then I asked her how long I’d been with HSBC, and she couldn’t answer. So I said I’d end the call and hung up. Later on, I checked and it turns out 08456 081878 is supposedly an HSBC number, but I think being cautious was the right move. Better to be safe and deny info to a real caller than to hand your details over to a scammer!
HSBC
9 years
Was really concerned, couldn't tell if it was really HSBC. The person had a strong Indian accent and I couldn't make out what they were saying at all.
HSBC
9 years
If that was HSBC ringing, they ought to be proper ashamed of themselves... total mess!
HSBC
10 years
I got a call from this number earlier today after I applied for a pension account. They wanted me to confirm my date of birth, address, and postcode, but I’m still kinda unsure if it’s legit or not.
10 years
Got a call at work from someone wanting to check my security info. As soon as I mentioned I don't use HSBC anymore, they just ended the call straight away.
HSBC
10 years
Received calls on both my mobile and landline. They actually said my full name and asked for some info, which I refused to share. They tried to get me to ring a certain number they gave, but I didn’t call it; instead, I rang the official HSBC number. The bank told me they hadn’t tried contacting me and nothing showed up linked to my account. Total SCAM! Never hand over your details!
HSBC
10 years
I received a call from these individuals who supplied a reference number D1 for me to return the call to, along with an international phone number: 00441226347012. It's quite clear they knew very well that I wasn't abroad. Quite the dodgy operation, if you ask me!
10 years
definitely looks like a legit number from HSBC. i'd say the best thing to do is just pop over to their official site and find the number directly instead of trusting texts. honestly, ignoring numbers you get by text is usually the safest bet.
HSBC
10 years
Since January 1st, 2017, I can say that this number does belong to HSBC. Still, I’d recommend checking their official site to find the contact details yourself. The safest bet is to avoid replying to any phone number you get through text.
HSBC
10 years
I suspect this was a scam. The call started off with an incredibly garbled voice of a foreign gentleman claiming there was a recorded message awaiting us. The call then shifted towards an urgent-sounding message supposedly from HSBC. I’d urge anyone receiving such calls not to respond but instead reach out to customer services directly through the phone directory or your online banking. We had our records checked, and there was absolutely no justification for receiving that call in the first place. Stay vigilant, everyone!
HSBC
10 years
Absolutely! It's definitely the genuine fraud team from HSBC.
HSBC
10 years
Cor blimey! It's astounding how many of you lot can't spot a dodgy con artist when they're right in front of you. They come across all nice and proper, babbling on about your recent transactions, but don't be fooled! They've simply hacked your account. We gave HSBC a bell, and they confirmed that these calls are definitely not from them, plus there’s no flag against our account. So it's clear as day - it’s a scam! If these muppets ring you again, tell them to take a hike or demand to be put through to a manager, though I highly doubt you'll get that far! Take care, everyone. Cheers! xx
HSBC
10 years
We received a voicemail from this number where a man of Asian descent was delivering a rather robotic message. He claimed to have an automated notification for us, directing us to contact HSBC’s fraud prevention team at 08456 081878. I'm unsure if this is the real deal or just a ruse, but I've decided not to return the call. Frankly, it’s not our responsibility to track down our bank when these unsolicited calls come in. They ought to send us a written notice if there’s an issue instead of pestering us with cold calls.
HSBC
11 years
We received a call from the same number, 00441226347012, and to be honest, we were baffled. We don’t recognise this number at all and suspect it might be some kind of scam. At the moment, we’re abroad, and it’s actually our parents who alerted us to this message. The individuals responding to this seem to claim they’re from a scam prevention team, but frankly, they strike us as the dodgy ones! What a strange situation!
11 years
I recently received a letter from HSBC and it seems to be just like the ones others have mentioned here, directing me to call 08456081878. Naturally, I found myself searching for info on Google regarding this. We've had a good look at our accounts and can’t spot any suspicious activity. I plan to get in touch with HSBC myself to ascertain the legitimacy of this communication. We even dropped a message through their online platform for clarification.
HSBCGoogle
11 years
We've got this number, please give us a call and quote reference D1. We initially thought it was HSBC, but now we're not entirely certain. Just thought I'd flag it! F8
D1HSBC
11 years
I just received a call and, upon returning it, confirmed that it’s indeed the fraud department from HSBC.
HSBC
11 years
I’ve got a message stored on my BT Call Minder, just biding my time to find out what the bank has to reveal.
11 years
Absolutely, just received a call from someone claiming to be from HSBC, and they were hurling around some jumbled reference number. Clearly, a scam attempt!
HSBC
11 years
Does anyone happen to recognise who might be behind this number?
11 years
I received a call from what they claimed was a fraud prevention team, asking for various bits of security information regarding our bank. Naturally, we turned them down. It’s quite puzzling, though, as they couldn’t verify their identity or provide any concrete information beyond our name. Makes us wonder if it’s just a scam!
11 years
I decided to give a bell to the Card Enquiries number printed on the back of our credit card, just to confirm the legitimacy of this number with HSBC. To my relief, the folks on the line were able to reassure us that we were indeed in touch with them. They even went as far as to connect us to the Fraud department just to be on the safe side. If ever in doubt, it’s always a wise move to ring the Card Enquiries number found on your credit or debit card for peace of mind.
HSBCFraud
11 years
I got a call from this number, purporting to be from HSBC's fraud department. As soon as I picked up another phone to eavesdrop, the caller abruptly retreated, telling my wife, "We'll send you a letter about this," before hanging up rather quickly.
HSBC
11 years
Genuine HSBC - They've put a hold on my card.
HSBC
12 years
Just called the HSBE anti fraud office to report a shady call I got. They asked me couple of questions and seemed helpful. Hope they do something about it.
HSBC Fraud Prevention Department
12 years
I called up HSBC to double-check, and yep, this number is definitely their fraud hotline.
HSBC
12 years
Absolutely, I can vouch for this; it's truly the genuine HSBC Fraud Prevention crew. They contacted me to review my recent transactions on the card and mentioned implementing a temporary freeze because of unusually high online spending.
HSBC Fraud Prevention
12 years
Today I got a call asking the same questions, and like a fool, I ended up giving my info to an Indian man. The bank really needs to sort this out to stop customers feeling so anxious. I called HSBC to check if it was a scam, and they said the number was legit, but why do they have an operator who’s not British? Is that some sort of policy? Honestly, most scams I’ve had on my phone come from the Indian subcontinent, so having someone from there on a HSBC line just doesn’t feel right. It really undermines trust and just stresses people out. This will definitely put people off using their services. I’m left unsettled and will be worrying about this all weekend. If the number is genuine, please get someone with a more trustworthy voice on the other end. Philip A Cox, HSBC customer, Llanrsti branch UK
HSBCPhilip A. CoxHSBC CustomerLlanrhaeadr BranchUK
12 years
Today I rang this number back after they left me a message saying I needed to call them urgently. When I phoned, I got an automated voice then I was put through to someone claiming to be from the HSBC fraud department, sounded like an Indian woman. She asked me for my sort code and account details, which made me really nervous so I just ended the call straight away.
HSBC
12 years
Got two calls from this number on 14th Jan and honestly have no clue how they got my landline, I’m sure I never shared it with anyone. I looked up HSBC’s contact and they attempted to connect me to someone, but after around 15 minutes of waiting with just music playing, I gave up.
HSBC
12 years
Got a ring from this number the other day, and they wanted my card info and sort code. Definitely not legit.
12 years
I contacted the HSBE anti-fraud department about a suspicious call I received. They were really helpful and quick to respond. Definitely recommend reaching out if you think something fishy’s going on.
HSBC
12 years
Something felt off, so I decided to call HSBC myself after checking here to make sure the number was legit. Once I got through, I answered their security questions, and they confirmed some dodgy transactions. They've now blocked and renewed my card. Really relieved it was sorted quickly!
HSBC Fraud AlertHSBC
12 years
Authentic contact number. I received a voicemail from HSBC's fraud prevention team urging me to return their call. I'm pleased I took their advice. If it suits you better, reach out to their official customer service line and request to be connected. These folks are looking out for your finances. If you're content to leave yourself open to scams, then by all means, disregard their efforts.
HSBC
12 years
I had a rather authentic experience recently. I received a call regarding our card being compromised while in Greece (and I'm based in the UK). After returning their call, everything was resolved, but I thought to myself that it could be a scam. So, I decided to ring HSBC's official number to double-check. Turns out, it was all above board.
GreeceUKHSBC
12 years
Anyone claiming this is a scam is clearly talking nonsense!
12 years
Today I got a call from this same number again. Instead of calling back the number on my voicemail, I decided to call the bank's telephone service directly. They transferred me to their fraud team who had actually called me before. The person I spoke to asked me some standard security questions to verify my identity, then mentioned my card had been duplicated and that a replacement was on its way. She talked me through recent charges, which I recognised, so it sounds genuine.
12 years
Got a call from this number at 8:25 am from a woman who spoke English really poorly and sounded Indian. I rang HSBC to check and apparently this number is linked to scams. HSBC said they didn’t see any record of a call at that time so they're going to look into it as part of their usual checks!
HSBC
12 years
I can confirm this number really belongs to HSBC, but that doesn’t guarantee the call is really from them. Caller ID or 1471 display can be spoofed pretty easy, and sometimes companies do it for what seems like good reasons. We got a call today from this number, but when we checked with HSBC, they said they had nothing to do with it.
HSBC
12 years
I called the number because I got a voicemail that was really hard to make out. To be on the safe side, I dialled the number on the back of my card and it turned out to be the HSBC fraud team for real. So yeah, it seems like a legit number after all.
HSBC
12 years
Absolutely do NOT trust this number! Some guy with an Indian accent rang me pretending to be from HSBC’s fraud dept, asking for my DOB and postcode. I phoned the real HSBC afterwards and a Welsh lady there told me it was totally unrelated to their fraud team. Watch out for this one!
HSBC
12 years
I ended the call and then dialled HSBC using the number listed on their official site. The person who answered confirmed that the fraud department had indeed been trying to reach me and said he’d connect me to a woman who sounded just like the caller before. The details about my transaction she gave me were spot on.

It’s a bit strange to receive such a call out of the blue, but it does seem genuine. I’d recommend always ringing back on a verified number rather than giving out any details during an unexpected call.
HSBC
12 years
I got a call from what seemed like the real HSBC fraud team after I accidentally entered the wrong security pin online. They rang me up to check if it was me trying to make the purchase. They even went as far as blocking my card right away and then sorted out a new one while we were still on the phone. Felt legit, especially given how careful they were.
HSBC
12 years
On a Sunday morning, I got a call from a bloke with an Indian accent who already knew my name. First thing he asked was for my postcode, which made me feel really iffy right away. I said I doubted he was actually from HSBC and just ended the call.
HSBC
12 years
Got a call from an Indian guy late on a Saturday evening, barely made out what he was saying. He kept asking for my full postcode and date of birth, which I refused to give. Then he got all annoyed, said something about sending me a letter, and just hung up. If this is how they try to stop scams, it’s pretty rubbish. Earlier, I messed up a Verified by Visa check ‘cos I have loads of passwords and sometimes type the wrong ones, so I do appreciate their caution. Still, no way am I giving personal info like that over the phone to a random caller.
12 years
Totally real experience. My card got declined outa nowhere even though there was cash in my account. Then, I got a call. They asked me stuff like my dob, sort code, account number and then said they’d ‘reset’ my card. Pretty weird, but that’s what happened.
12 years
At first, I was pretty wary, but it ended up being legit. Foolishly, I shared my name, CV number, account number and sort code for a loan application - yeah, I know, silly me! Shortly after, I got a call from 08456081878. The guy said he was from HSBC’s Fraud Team and asked me to confirm my banking email address, which I stupidly gave away again! He then told me to hang up and ring the customer service number on the back of my card. It was only after this that I was almost certain he was some kind of scammer. But when I called HSBC’s official line, they checked my account and said the Fraud Team had actually been trying to reach me. They connected me to the Fraud Team who confirmed someone had attempted to use my card to buy laptops. So, that number really IS genuine. Turns out the scammers were from that website or maybe someone working inside the company I was initially trying to contact.
HSBCFraud Team
12 years
Got a missed call from someone claiming to be HSBC Bank, so I rang them back but felt a bit iffy about it. Then I decided to call the regular number I use for my account balance and asked to speak to someone there. They told me it really was HSBC who had been calling.
HSBC BankHSBC
12 years
Honestly, this call system seems really unprofessional, I can't see any proper bank, let alone HSBC, using something like this. The whole thing just feels fake, especially if they're talking about some sort of fraud check. Makes me suspicious that the comments saying 'this is legit' are probably from folks who have something to gain...
HSBC
12 years
This really seems legit. The caller knew loads of stuff about my accounts and payments. It started when my Verified by Visa screen got stuck, and I had to give up on making a payment. HSBC then blocked my card. After speaking with the fraud team, my card is now unfrozen.
HSBC
12 years
Got a call from this number, some bloke saying he was with the fraud team. Wanted my full postcode, which raised my suspicions straight away. I work at an HSBC call centre myself, so I know their security checks don’t ask for the entire postcode like that. Normally, they confirm the first part and then ask you to verify the next bit. The guy, who sounded Indian, tried to argue his questions were correct. I told him I didn’t trust he was really from HSBC. He then said he’d send me a letter or something.
HSBC
12 years
We’ve received two missed calls from this number, and it appears to be a foreign female voice followed by an automated message purportedly from "HSBC" regarding scam protection. Upon returning the call and sharing a considerable amount of our details, a gentleman informed us that our card information may have been compromised and advised us to cancel our card immediately. After taking that precaution, we had a nagging feeling we might have fallen for a scam, so we decided to contact HSBC’s customer service. They assured us that the call was indeed legitimate, giving us peace of mind and confirming there was no reason for concern.
HSBC
12 years
Received a text earlier that left me rather suspicious, so I hightailed it out of there. It struck me as a bit dodgy, to be honest. After having a gander at some advice here, I took the plunge and gave HSBC a bell. We've lodged a complaint, hoping they'll sort out that message, as it's causing quite the mix-up. For such a major bank, I must say, this message comes across as shockingly unprofessional.
HSBC
12 years
I received a call from what appeared to be the HSBC fraud prevention department. Interestingly, they didn't probe for my security question answers, but they did provide details regarding my recent transactions to establish their authenticity. Quite a unique approach, I must say!
HSBC
12 years
I totally agree with what's been said previously; this number is legitimate. Earlier today, I received a voicemail on my mobile. However, I decided to call the HSBC helpline found on the reverse of my bank card, just to be on the safe side. They transferred me to their Fraud Team, who verified the call for me. Apparently, there was a transaction made from my card in Hong Kong, and they were just making sure it was actually me behind it.
HSBCFraud TeamHong Kong
12 years
I always ignore these 0845 calls, got no clue who they are anyway. You’d think they’d get the message by now.
12 years
Honestly, I was a bit iffy when I got the call, so I rang HSBC myself using the number off their site. Turns out, it really was the fraud department. My card had been cloned, and someone in Haiti had attempted to take money out!
HSBCHaiti
12 years
To everyone who's feeling a bit anxious about this, I'd suggest simply dialing the number for HSBC that you can find on the back of your debit or credit card and requesting to be connected to them directly. Trust me, this number is indeed legitimate, regardless of how "rough around the edges" they might appear during the call!
HSBC
12 years
I received a call from this number earlier today, but unfortunately, I wasn’t able to answer it. Curious about who it was, I did a quick search online and stumbled upon this website. I then decided to contact HSBC directly using their official phone banking line. To my relief, they confirmed that the call had indeed originated from their Anti Fraud team and connected me with them for further assistance.
HSBCAnti Fraud
12 years
This number rang me and asked for my birthday, which seemed odd. Then I noticed £68 got taken out of my account without me knowing. I’m really not sure what my next step should be, any advice?
12 years
Just got a call where they used my name and said they were "checking on a possible fraudulent transaction." Bit strange since I don’t even have an account with HSBC!
HSBC
12 years
I just had a call from the scam prevention team, and I reached out to customer support for confirmation. They’ve verified that this number is indeed associated with them.
13 years
I received a call from 08456081878, but I've since moved on to a different bank. Total nonsense, if you ask me! 😂
13 years
Got a voicemail and wasn’t sure if it was legit, so I looked up HSBC’s contact on their official site and dialled 08457404404. They confirmed it was a real fraud alert and quickly put me through to the right team. Turns out some dodgy person had gotten hold of my debit card info and was attempting online purchases. The HSBC folks handled it promptly and were super helpful throughout.
HSBC
13 years
I just wanted to share that I had a run-in earlier today, the 19th of January, with the HSBC Anti-Scam Office. Hopefully, this information is useful to someone out there!
HSBC Anti - Scam Office
13 years
Like others mentioned, this is legit. It’s definitely worth answering the security questions to find out why they’re calling. For me, they contacted me about a transaction they’d blocked because it looked dodgy - turns out they were spot on. They checked all my other recent payments with me, then helped me order a new card right away and gave advice on how to use cash until the new one arrives. If you’re unsure, you can ring HSBC’s official number, and you’ll notice the automated voice is exactly the same as the one from the call.
HSBC
13 years
This number really is from HSBC's fraud team, but since I wasn’t 100% certain, I rang HSBC themselves first. They connected me straight to their fraud department. Might be worth doing the same if you're unsure. It definitely helped me feel better about it.
HSBC
13 years
This number called me claiming to be from HSBC, but I’ve never even had an account with them. It soon became clear the person on the phone was trying to con me by asking for my personal info. Speaking as a police officer, I’d warn everyone not to share any details if someone claims to be investigating fraud - just tell them to sort it out themselves and block the number.
HSBC
13 years
Today I got a call asking me to verify a payment supposedly made for my son's phone and to confirm a cash withdrawal from yesterday. Gotta say, HSBC is really on the ball with their security checks these days!
ATMHSBC
13 years
Today, on 25/11/2013, I got a call from this number. I found a voicemail left by a man with an Indian accent who spoke extremely fast and made little sense, then there was a recorded bit saying he was from HSBC. They wanted me to ring back and mention a reference 'G.' When I did, the number turned out to be legit - HSBC were worried about a big payment I’d made from my account the previous night. They asked me quite a few security questions to check who I was. I felt a bit uneasy answering, but they never demanded full details like my exact birthday, just the month, or my branch’s location rather than my home address.
HSBCG.
13 years
This call was legit, I was actually waiting for it from HSBC. A store had issues checking cards because one card had messed up their system temporarily. HSBC rang this number to confirm a purchase I made afterward.
HSBC
13 years
This number is actually real. I accidentally entered the wrong PIN at an ATM, which triggered an alert on my account. About ten minutes later, I got a call on my mobile from this number, then they rang my landline right after I told them to stop on my mobile. I ended up ringing HSBC’s main number (found on the back of my card) and they put me through to their fraud team, who verified that this number was legit and that they’d been trying to reach me.
HSBC
13 years
Got a call earlier from someone saying they were from HSBC fraud team. Had a quick search online to check if it was legit. Still not sure if it’s real but I didn’t share any details with them.
HSBC

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If you want to return a call to ☎️ 08456081878 👆, it will cost you between between £0.00 to £0.07 per minute on landline and between between £0.00 to £0.07 per minute on mobile. Calls to this number might also result in access charges between £0.08 to £0.67 per minute.

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