08456039469

I doubt this belongs to anyone called Abby, since I've never had any dealings with them or taken advantage of any Abbey services. Definitely sounds like a scam to me, especially considering that when we answered the phone at the number we shared, there was no one on the line!

I can confirm that this is from Santander's debt collection team. It's a legitimate call. If you've fallen behind on any payments, this is likely them reaching out to sort things out. Definitely not a scam or promotion of any sort...

Absolutely not! That was indeed the AUTHENTIC deal! It was the ABBEY COLLECTIONS division.

I recently received a call from the number 08456039469, which turned out to be Abbey’s ring centre located in Milton Keynes. This call was linked to the collections team in Newcastle regarding my Abbey credit card. Everything seemed perfectly legitimate!

I grew tired of the incessant ringing every evening, so I decided to let it go through to voicemail. When the call finally connected, a rather generic recorded message informed me that no one was present to take my call. Curiously, they didn’t bother asking for a specific name but instead provided a number, 08456039469, and mentioned their hours of operation. It struck me as quite odd that a service would respond in such a vague manner. I can confidently say we won't be calling that number back!

Currently enjoying a holiday in the USA while my partner remains in the UK, I received a call this afternoon alerting them to a supposed issue with our bank account. Naturally, I had to check right away, and after a swift chat with Abbey, they assured me that there was absolutely nothing wrong. It seems like a complete scam. What's more, these chaps had my number from last year when I was away, and during that time, both of my bank accounts were completely emptied. I'm still left waiting to recover my funds!

I'm almost certain it's Abbey or Santander. When you neglect to make payments on your credit card, these firms promptly pass your account over to their collections team.

Every day around midday, my phone goes into meltdown with these incessant calls. It's not uncommon for me to get four or even five of them in quick succession. It's become utterly unbearable, and I'm genuinely fed up with it all.

A caller reached out, seemingly keen to probe us regarding a credit card or bank account matter. However, they were rather reticent about sharing any details unless we first disclosed our own information, which we were certainly not prepared to do. They even asked us to ring this number back.

Seriously, folks, let’s not be daft. I just had a ring from the collections department at Santander, and I took the precaution of verifying the number with Abbey Bank. They assured me it was legitimate.

I received a call on our work phone, and the caller left a voicemail asking us to return the call using the number provided. However, it was quite obvious that the message was produced by some automated system rather than a real individual. This raised a few red flags for me, so I chose not to call them back.

We've received countless calls from this number lately, but since we don't recognise it, we always let them go to voicemail. It's peculiar, they tend to ring right after 5 in the evening and even as late as 10pm. Honestly, it's quite ridiculous; this has absolutely nothing to do with Abbey. Just a heads up, I'd advise against picking up any calls from this number.

I can confirm that this call came from Abbey Bank, now operating under the name Santander. No need for concern, as they typically ring to remind you about any missed payments or transactions that may not have gone through as expected. It's all quite routine!

This company has been incredibly frustrating lately. They keep calling but never say a word when we answer. As soon as we hang up, it’s as if they’re still clinging to the line, rendering our phone nearly useless. Is there anyone out there who can assist us with this nuisance? I’m already registered with the Telephone Preference Service and have reported this to Ofcom and the ICO, but it seems all they do is gather information without providing any real help. Honestly, what on earth has happened to this country?

Alright then. Placed an order for groceries online with Asda on Thursday. Transaction got blocked. Not a bother. I rang up the Customer Services at Santander using their MANAGED FREEPHONE number 08000566066 (they don’t like to shout about it, but it exists!), got put through to Card Security, confirmed my details, and they established the transaction was legitimate (there was some questioning of the amount, likely from a bot) since my account had been “flagged for investigation”. Apparently, I was to expect an automated call back, which never arrived, so I had to follow up myself. In my experience, Santander can be excessively cautious about security, which irks me a bit; however, once I set the staff straight, matters generally get resolved for a couple of months until the cycle repeats, generally initiated by their tech systems. So, the transaction got cleared, and I thought that was that. Oh, how wrong I was! Come Friday, I received 2 or 3 calls. After the initial silent one, I decided to call Customer Service. They queried if I had ever held a credit card, to which I responded negatively. The operator then consulted with the fraud department, and I ended up speaking with them; they informed me an investigation would take place. Spoiler alert: it didn’t. I received another call, and the chap was looking for “Gregory Fickes”. I informed him I’d lived at this place for a decade and had this number for just as long. Santander needs to get their act together, so I referred him to the fraud department with my name as a point of contact, as the CSR I had spoken with earlier confirmed that the 0845 number on my caller ID belonged to their Newcastle fraud centre. That was 08456039469. All sorted? Absolutely not! I lodged a complaint, and now it seems no fewer than four departments are on the case. I'm expecting a deluge of automated calls. My tactic? Ignoring them and keeping a record. Technology like Caller ID and 1471 are rather nifty! Now it’s Saturday, and I've been bombarded with 3 calls today from 08451262663-clearly Santander-so I had another chat with card fraud. Remember those 2 calls from Friday, which came from 08456039469, the same Newcastle outbound calling centre? Both numbers belong to the same dubious squad of Santander callers. I’m registered with the TPS-definite breach of regulations. It’s very much a case of Santander dealing with credit card fraud and trying to track down someone, yet on the two occasions I talked with them, they sought completely different individuals. A centralised system assigns names and numbers to operatives who then make the calls and handle matters. In theory, at least... For those of you who come from Alliance/Leicester, Abbey, or Bradford/Bingley and have a couple of Santander accounts from those institutions that underwent a rebranding or ‘upgrade’, be aware it will utilise any and all contact numbers. Generally, the Abbey National landline tends to take the brunt, in my experience. When Santander goes searching for your details, they might neglect to see your number listed under your PRIMARY account; however, when they check the SECOND account, that number might show up as archived. Unfortunately, their systems aren’t as seamless as they would have you believe! What truly unfolds is that, much like with auto-diallers, their technology struggles to keep pace with the human aspect, leading to your number being juggled in the system and wrongly paired with various individuals. Even after you’ve spoken with customer services, the card fraud unit, security teams, and they engage their IT department, sending an email to EVERY outbound call centre, instructing them to avoid any action regarding your number while an investigation is ongoing, the calls keep coming because the system has gone haywire and they can’t lock it down swiftly enough. I’ve come to understand this because the initial call yesterday was silent, the second put me through to a Santander representative, the third was silent, the fourth had a chap unaware he was having a conversation with a colleague-silent for two seconds, then the final calls fell into the category of silence yet again. It’s clearly a system blunder, and you’ve simply fallen victim to being one of HUNDREDS of folks being hounded by an overly enthusiastic computer on that specific day. Until the central IT crew gets to grips with the situation and applies a bit of critical repair, you should brace yourself for a barrage of automated security calls, which could range from two to five a day-with a 30% chance of having a representative on the line. Bear in mind, these calls are NOT related to you; they’re chasing after a credit card fraudster. This amounts to harassment and should prompt Santander to take action, along with compensation for you as the innocent party plagued by a malfunctioning piece of technology! Recognise the number? You can choose to ignore it, or if someone’s on the line, address it with them; regardless, I’d strongly recommend keeping a log, discussing matters with Customer Services, lodging a complaint, and liaising with card services and card fraud, cc’ing security and IT as necessary. Contact them daily with updates-it’s tedious going over the same details, so be as precise as possible to ensure everything is logged. Eventually, Santander will sort out the confusion; they may simply not be aware of how their systems are operating! Santander, mind you, is also the bank that managed to compensate a friend of mine £150 for locking him out of his OWN account during Christmas chaos! If you’re with this bank, don’t hesitate to voice your grievances; seek out satisfaction, but don’t delude yourself into thinking they’ll modernise anytime soon. I face an issue with them every three months and am now seeking to leave after all this! Don’t buy into the cheerful announcements that they’ve been voted “the best bank” by some random consumer publication; not a chance! To wrap this up, let’s refer to their own Wikipedia page: Santander has often been marked as the worst bank in the UK for customer service.[4] From 2007 to 2010, it was rated the worst for customer satisfaction in the J.D. Power UK Retail Banking Satisfaction Study, although in 2011 it climbed to second worst.[5] In October 2011, Moody's Investor Service downgraded the credit ratings of 12 UK financial organisations, including Santander UK, citing financial frailties.[6] Yet in 2012, Moody rated Santander UK as better off than its parent company, Banco Santander; less than 1% of Santander UK's dealings occur beyond our shores.[7]

It’s likely the collections team from Santander; they’ve been pestering us daily, to be honest. We've received three letters from you, D. R. O.

Look, it's a bit disingenuous to suggest that this is a scam just because you don’t fancy settling your bills. The truth is, the number in question is legitimately linked to Santander's credit card collections. If you keep dodging calls from them and choose not to get in touch, you're just piling on the late payment charges for yourself. So, instead of claiming fraud, it would be wise to sort this out before it leads to complaints and the possibility of being turned down for refunds, given that you’ve already been informed about the situation.

This number appears to be completely legitimate and is fully regulated by Ofcom. Honestly, if you’re getting calls from these folks, it’s a bit daft, isn’t it? Do you really buy into everything you see on that Watchdog programme too?

I experienced quite the unsettling encounter today when a caller claiming to be from "Abbey Bank" reached out to me. This occurred later in the evening, around 9 PM, where they were seemingly attempting to verify our account security number. The moment we expressed our hesitation, the caller escalated the situation, insisting on the information in a rather aggressive and disrespectful way. It was blatantly a scam! They urged us to return the call to the number 08456039469. I strongly advise everyone to steer clear of this number and not fall for such tricks.

For heaven's sake, please refrain from calling us on a Saturday afternoon, you lot! Such a nuisance!