08456023069
☎️ 08456023069 👆 is a valid (Premium Rate) United Kingdom Phone Number and it is issued by BT. It is part of the phone block 845602 with a prefix of 0845.
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0845 602 3069 Tagged as:
TimeLine of events for phone number 08456023069
- Elderly relative receiving scam callsJun
2026False charges persist despite replacementsFeb
2026Unanswered billing issue with callsMay
2025Emergency calls caused by pendant malfunctionMar
2025Suspected bill anomaly; vigilant checksDec
2024Talktalk charging elderly neighbour incorrectlyOct
2024Monthly charges for unexplained callsSep
2024Unknown calls deleted from billSep
2024Number appeared on call logJun
2024Incorrect charge for unmade callFeb
2024Receiving unwanted calls, seeking helpDec
2023Issue with Talk Talk billingDec
2023Frequent, disruptive, costly calls receivedSep
2023Unexplained charge for phantom callAug
2023Unknown calls to elderly motherFeb
2023PPP care alarms for £10/monthNov
2022Elderly targeted in phone fraudAug
2022Mother calls daily, despite incapacityJun
2022Unauthorized charges on phone billJun
2022Suspicious call from +448456023069Apr
2022Unauthorized charges on mother's accountApr
2022Unexpected night call charges persistApr
2022Troubleshoot premium rate charge, resolvedMar
2022Struggling with unwanted charity chargesJan
2022Ppp ensuring security with alarmNov
2021Unauthorized charges linked to alarmJul
2021Avoid this scam; no contactJul
2021Alarm batteries are running lowJun
2021Unwanted calls from this numberMay
2021It's a CareLine serviceMar
2021Scam affecting elderly, causing distressFeb
2021Mysterious calls led to unexpected chargesFeb
2021Virgin Media should block numberFeb
2021Number for alarm call help deskFeb
2021U.K. alarm system line checkJan
2021Unexpected charges on home phoneDec
2020Long, silent call, abrupt hang-upNov
2020Elderly woman charged for callsNov
2020Unrecognized charges for unknown numberSep
2020Mystery charge for phone numberSep
2020Suspicious call at 4 amJul
2020Harassing calls to grandmother, chargingJan
2020Uncle charged for unknown callsDec
2019Strange late-night calls to empty houseDec
2019Elderly mother frequently sets off alarmNov
2019Alarm service useful, but problematicNov
2019Unwanted charges on elderly motherNov
2019Frequent calls bothering elderly motherSep
2019Unexplained calls on phone billJun
2019Alarm testing on PPP lineMay
2019Elderly mum's unexplained phone chargesApr
2019Safe monitoring for UK alarmsMar
2019Unexpected charges on phone billFeb
2019Unauthorized call charges on blocked callsNov
2018Unidentified charge on monthly billMay
2017Unwanted early morning calls reportedMar
2017Suspected Age U.K. Alarm systemDec
2016Concern over mysterious phone chargesAug
2016Mysterious 0845 number on billJul
2016Unknown charge on phone billJul
2016Age UK alarm system effectiveOct
2015Praise for Age UK monitoring systemOct
2015Trusted emergency call monitoring serviceOct
2015Block number for elderly auntSep
2015Age UK alarm monitoring serviceNov
2014Inquiring about unknown phone numberOct
2014Missed call, no voicemail leftOct
2011Number Of Searches: 760 Number Of Comments: 64 First Seen: 03 October 2014 General Reputation: positiveThis number has recently been searched from Blairninich(Highland) and Ower(Hampshire).
08456023069 has 64 comments of which 5 x negative and 53 x neutral and 6 x positive
08456023069 Summary (Read all comments)
Phone number ☎️ 08456023069 👆 is reported as a number linked to Age UK PPP care alarm systems that monitor elderly users' emergency pendants. Many users, especially seniors and their families, have seen unexplained charges for short calls, often made in the early hours, appearing on their phone bills despite not making the calls themselves. These are usually automatic test calls or accidental alerts from the alarm devices, causing frustration due to mounting costs and difficulty in stopping or blocking the charges. Some providers deny responsibility or offer refunds inconsistently, leaving vulnerable customers confused and out of pocket. The number is not for cold calls but relates to safety monitoring. However, the lack of clear communication and billing transparency causes considerable distress and suspicion among affected households.
Reports on phone number 08456023069
2 monthsFor the past three months, my 93-year-old mother-in-law has been getting around 47 calls like these. We didn’t notice at first since her phone bill is settled automatically via direct debit. Does anyone know how to stop these annoying calls from coming through?7 monthsI got one of those PP alarm pendants, but every month they keep charging me for calls I never actually made. I called PP and they said my pendant was outdated, so they sent me a new one with a digital system. That ended up costing me, but even now the bills have charges for calls I didn’t place. It’s so frustrating and I’m completely stuck on how to fix this!PP1 yearFor months now, I've noticed odd charges on my phone bill - like seven calls each month, mostly really early in the morning, racking up over £2 regularly. The annoying thing is, my phone never actually rings when these happen, but I still get charged. I've got a PPP service as well, which already adds a few quid to my monthly costs. I checked with PPP and they said the number isn't theirs. After seeing some of the comments here, I’m left wondering if the culprit is BT or PPP? It’s all a bit confusing honestly.BT2 yearsJust spotted this number on my recent BT statement. The call was marked at 10.59pm, which I definately didn’t make. I’ve got a PPP care alarm set up, so this is the first time it's popped up on my bill. I’ll keep an eye out for it from now on.2 yearsEvery month, my TalkTalk phone bill shows a charge for calls to this number, even though I never made any. This is really frustrating. Does anyone know when they’ll fix this annoying issue?TalkTalk2 yearsI keep noticing a few calls pop up on my phone bill that I never actually made. Everytime I ask BT about it, they just remove them since I didn’t use the phone for those calls. The number showing up is 084560233069.BT2 yearsOn the 4th June I noticed this number appeared in my BT call history as one that I’d dialled.3 yearsI never actually made this call, yet somehow I’ve been billed for it.3 yearsI’ve been charged for 18 calls to this number, with costs anywhere from 4p to 27p. Does anyone know how I can put an end to this? It’s really frustrating!3 yearskept ringing my old mum’s phone. every month the charges just keep getting higher. talk talk. why can’t there be an option to block this number?3 yearsThey've rung me over ten times, & always at the worst hours. Ended up costing me about £1.85 in total. Really annoying!3 yearsEvery month my Virgin bill shows a 21 second call costing 26p to 08456023069 from my landline. I never dial this number myself, so it’s confusing how it gets listed as a call I made. How is it possible for my account to say I called it when I didn’t?Virgin4 yearsMy mum’s phone bill showed a mysterious number popping up 23 times just in January 2023. She’s never called or dialled that number herself. These calls mostly happened at really odd hours, like around 3.55am, 5.38am, 3.10am, and even 4.04am. Mum’s 98, can’t hear properly without her aid and hardly ever rings anyone. Yet somehow, nearly 9 minutes got used up on her call allowance because of these strange calls.4 yearsPPP care alarms keep charging me about £10 a month automatically, which is a bit annoying.4 yearsMy elderly family member had to switch their phone number just to get these charges off their detailed phone bill. The fake fees kept going up every month. Neither the careline company nor the phone provider seemed bothered. Only when OFCOM Fraud Alert got involved did anyone seem to care. They charged her £15 to change the number, plus all the trouble that came with it. There’s definitely something dodgy going on here, especially since many reports mention it targeting older people. Don’t ignore this, loads of folks must be getting ripped off every month.OFCOM4 yearsMy 87 year old mum somehow keeps ringing them up twice a day, even though she can’t really manage the phone anymore! It’s baffling how that happens.4 yearsNoticed some fees on my phone bill for calls I swear I never placed. Quite confusing and a bit annoying!4 yearsGot a weird call from +44 8456023069, felt kinda dodgy to me.4 yearsThis number keeps appearing on my mum’s phone bill every month and she gets charged 15p each time. What’s odd is the calls happen in the middle of the night when she’s definitely not picking up. When I set up call safe, there’s this withheld number added to her approved contacts and I can’t get rid of it. I even tried blocking it, but the withheld number stays there - I’m guessing it’s this same number on the approved list. If they’re actually ringing her, why does she have to pay for it? It’s really confusing.5 yearsMy phone keeps showing charges for calls at night that I never actually made. It's really frustrating.5 yearsEvery month, this number charges me 14p on my phone. From what others have said, it seems linked to my mum's ppp care alarm, but we never actually ring them, so it's probably some kind of automatic check. I did ring ppp and they updated the number to a freephone one now.5 yearsthis phone belongs to Age UK ppp alarm for elderly folks. we have been trying to get these monthly automatic fees of about £10 cancelled but no one seems to help. we’re now planning to cancel the whole thing. it feels like a scam, really awful since it’s supposed to be charity. total fraudsters.Age UK5 yearsppp handling alarm service for mePpp5 yearsWe noticed that there’s been a bunch of calls billed to us from this number, about a dozen or so, even though we never rang it. It all began just after my mum got that help alarm fitted - the one she’s meant to use if she has a fall! What a weird coincidence.5 yearsNever respond to any calls or messages you get - don’t call back, text, or tap on any links. It’s definitely a scam.5 yearsThey usually call when the batteries in the neck alarms are nearly dead.5 yearsI keep seeing calls from this number on every bill I get. I’ve never actually rung them, but last time I got charged, my phone company gave me a refund. Still, it doesn’t seem fair at all.6 yearsSounds like it's from CareLine.CareLine6 yearsMy 88-year-old dad is absolutely distraught about all this. He’s never dialled that number before - it’s been a complete nightmare for him.6 yearsSomething really odd happened to my parents recently. They got their landline bill from Virgin Media and noticed some charges for calls to 0845 6023069 between 21 January and 7 February. These calls popped up at strange times - sometimes late at night, other times early morning, or even in the afternoon. Each call lasted around 20 seconds and cost roughly 16p. Usually their bill is about £28 but this time it jumped to £35. When Dad rang Virgin, they said they couldn’t track who made the calls and insisted it was my mum and dad who made them, so they’d have to pay. That 0845 number is apparently a premium rate one. Virgin mentioned you can block the number, but didn’t explain how exactly to do it. Bit confusing really.Virgin MediaDadVirginMum6 yearsMy 89-year-old uncle has been charged by Virgin Media for calls from the number 08456023069 over a period from Nov 2020 to Feb 2021. He rang up their billing team to say he never dialled this number and had no idea who it was, asking for a refund. They just told him to block the number on his phone! But how's an elderly man like him supposed to do that?? Virgin Media ought to know about this number and take responsibility to block it themselves!!Virgin Media6 yearsThis number is for the emergency alarm button for ppp taking care, and it links you straight to their support team.6 yearsI reckon this might be a call from Age U.K checking if their alarm system is still connected or something like that.UK6 yearsWhenever this number calls my landline, it ends up costing me because my phone company foots the bill, even though I never dial the number myself. Any idea on how to stop this?6 yearsOver the past few weeks, my 95 year old mother has gotten four calls from this number. Every time she answers, she's been charged for the call - like 14p for 25 seconds, 14p for 26 seconds, then 29p for just over a minute, and 31p for about one and a half mins. It’s really annoying her, especially since she’s on a tight budget. She’s already signed up with the Telephone Preference Service too, so this is pretty frustrating.6 yearslong pause on the line then they just ended the call6 yearsI found some fees on my phone bill from this number but I don't remember ever calling them.6 yearsEach month bt takes 20p from me for this number, but theres no phone connected at my place. We do have a lifeline though, so im wondering how this works and what exactly im being charged for?BT6 yearsthis number showed up on my phone statement as a call made at 4am. nobody was even up then.7 yearsMy grandma keeps getting calls early in the morning from this number, and now it turns out they’re making her pay for them too. It’s just ridiculous!7 yearsThis number shows 6 calls billed to my uncle’s line. He’s 84 years old, barely hears well, and there’s no way he’s been calling at 2 in the morning.7 yearsIt’s strange because my dad's house has been empty ever since he went into a care home, yet this number keeps phoning around midnight and 2 in the morning. How come that’s happening?7 yearsI’m currently dealing with the Age UK alarm system for my elderly mum, who, bless her, seems to activate it more often than she realises. She’s adamant that she’s not pressing it, yet I’ve been present during a few of these 'incidents'. She prefers to wear it on her wrist instead of around her neck, which I suspect is making it more prone to accidental triggering! Over the past billing quarter, it’s been activated a staggering 33 times, leading to a charge of £6.45 plus VAT. It’s a relatively modest price for peace of mind knowing there’s a 24/7 support service available, though! I’ve heard that the alarm service might be able to assess the situation to see if there’s a way to reduce the frequency of these false alarms. Just sharing this in case it helps anyone else with elderly relatives!7 yearsThis is the alarm service from Age UK. My mum, who’s quite elderly, keeps accidentally triggering it - though she denies doing so, I’ve actually seen it happen. She prefers wearing the device on her wrist rather than round her neck, where it wouldn’t get bumped as much! Over the past three months, she’s dialled the service 33 times, which added up to about £6.45 plus VAT on our phone bill. I guess it’s a small cost for peace of mind, knowing their 24-hour support is reliable. I think they might be able to adjust the alarm sensitivity so it doesn’t go off so easily. Hopefully this is useful for others with older family members!UK7 yearsThis number has been calling my elderly mum a few times this month, and she's being charged for each call. It's happened before in other months too, and the thing is, she’s never dialled it herself.7 yearsThis number has called my 88-year-old mum about 25 times already, it's really got to end.7 yearsMy dad's got an Age Line, but he hasn't actually made any calls. Still, his phone bill shows three calls he didn't make. Could these be linked?7 yearsppp is handling alarm now. this is just the alarm doing an automatic check on the line.8 yearsHey, did you manage to figure out what was going on with this? My mum, who’s quite old, got charged £252 for calls to this number but she definitely didn’t ring anyone. She’s got one of those Age UK alarms too, makes me wonder if it’s connected somehow?8 yearsPPP UK alarm alert service, reliable and safe.UK8 yearsI just spotted this on my phone bill and have no idea why. I definitely haven’t been the one making those calls!8 yearsMy phone has blocked these numbers but I’m still getting billed for calls that I never actually placed. It’s really annoying.9 yearssome random charge showed up on my monthly bill with no idea where its from10 yearsThis weird number has been ringing my uncle's phone loads of times really early in the morning, like 3am, 4am and even 6am. He’s 82 and defo didn’t make these calls. I’m thinking of getting in touch with BT to try and have them block it cos it’s making his phone bills way too high. Proper annoying situation!BT10 yearsMy mum’s phone statement shows this number called seven times, but she doesn’t remember dialling it at all. Do you think it might be from Age UK or some sort of alarm service?U. K. Alarm Systems10 yearsMy mum, who’s quite old, suddenly had 11 calls listed on her phone bill that look like she called this number, some were more than 2 minutes long, and a whole bunch were really early in the morning which made us quite concerned. She uses one of those Age Concern alarms for safety, not certain if it’s linked to these calls, but if it is, she’s pretty upset about the costs and can’t understand why this has only begun happening so frequently now!Mum10 yearsIm 82 and live alone so I’m sure I never dial 0845 numbers but this 08456023069 keeps showing up on my phone bill every month. There’s even a call logged at 2 in the morning which makes no sense to me at all. Very strange and worrying!10 yearsI spot this number showing up as a calling charge on my mobile bill, yet I can't recall ever ringing it myself.11 yearsAge UK Alarm Call Monitoring is quite straightforward. They will only get in touch if you've hit the button yourself, or if your number is on their list to be notified when a loved one presses their button. It’s definitely not a case of unsolicited calls! My mum has been using this service for a decade, and they’ve only reached out in actual emergencies.11 yearsThis is Age UK Alarm Call Monitoring. They won’t just phone you out of the blue - the only time they call is if you’ve actually pressed the emergency button or if your contact details are linked because someone you know has hit their alarm. It’s definitely not some random cold call! My mum’s had this setup going for about a decade now and the only times they’ve ever rung were related to possible emergencies.UK11 yearsAge UK alarm call monitoring is not one of those cold callers. They only contact you if you've actually pressed the alarm button or if your number’s linked to someone who’s pressed theirs, like a friend or family member. Mum’s had their system for about a decade, and they’ve only rung her in what seemed like real emergencies. Never just out of the blue.Age UK11 yearsMy elderly Aunt who’s 92 has been dialing this number by mistake quite often. Since her eyesight isn’t great, it’s causing her a lot of stress, especially when she sees the phone bills. It would be really helpful if someone could block this number for her.12 yearsReceived a call but there was nothing left on the line when I answered.12 yearsHas anyone got any clues about this number? Like, who is it and what are they after?Submit Your Own Report (0845 602 3069)
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If you want to return a call to ☎️ 08456023069 👆, it will cost you between between £0.00 to £0.07 per minute on landline and between between £0.00 to £0.07 per minute on mobile. Calls to this number might also result in access charges between £0.08 to £0.67 per minute.
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