08007317898

DWP support hotline

I've received a message from this number regarding my state pension.

I’m a bit dubious about whether this is genuine or some sort of con. I received a call claiming to be from the State Pension department, insisting they needed additional information from me. I shared my name and National Insurance number, along with the name of my bank as requested. However, when they proceeded to ask for my bank account details, I firmly declined to provide such sensitive information over the phone. The caller insisted that they would have to send me a letter and that it might delay my claim, then proceeded to ask for my address. I pushed back, asserting that they already had that information. They insisted that I would need to find the official government number on their website to call back, as they wouldn’t send a letter until my address was confirmed. It left me feeling quite uneasy. Given my concerns, I did check the official government website, but the number they provided was nothing like what was listed there, with the last four digits being different.

Got a text saying it was from the DWP.

I recently got an email prompting me to ring a certain number, claiming I’d submitted an online application and they required further details. They even insisted I should have my National Insurance Number at the ready during the chat. This struck me as rather peculiar since I thought they already had that info from when I applied. To be on the safe side, I verified the correct number, which begins with 0800731, but noticed that the final four digits didn’t match up with what was listed on the official government site. Furthermore, I’ve also seen a missed call from a 0202 number urging me to return their call regarding my state pension. I've chosen to disregard both of these communications.

I've received a message indicating that they wish to get in touch regarding my recent claim for the state pension.

Both this number and 0800 731 0469 seem to be connected to the Department of Work and Pensions. I checked and found them both on their official website. The number came up in an email that provided more info about my first State Pension claim. I've labelled the numbers as neutral for now because they did ask for bank details, which always sets off warning signs for me when it’s over the phone. Luckily, there was an option to send the info by post and they didn’t push me to share my details right away, so I chose to go down that route.

I’ve just had a text from this number claiming they urgently want to chat about my state pension. It seemed a bit off, to be honest!

This number called me twice. The second time, I spoke with a woman called Donna. She said they needed me to answer a few security questions to get my claim processed. They didn’t ask for any bank info, so I guess we’ll see if the issue gets fixed, like she said it would. Sounded legit, but you can never be too sure.

The person on the other end was asking for my bank account details and sort code, so I swiftly ended the call without a second thought.

DWP calling me nonstop!

I received an email claiming I had to provide more info about my claim, so I rang the number. After waiting around 25 minutes, someone finally answered and asked for my NI number. They then told me there was a "bank failure" and asked for my bank card details. I hung up and sent the email to [email protected].

Received an email saying I needed to provide more info about my claim, so I rang the number. After waiting on hold for like 25 minutes, finally got someone. They asked for my National Insurance number, then said there was “a bank issue” and wanted my bank card details. I hung up straight away and sent the email to [email protected]

Got a call from DWP sayin it was urgent. Left a message but it was hard to hear, very quiet. Also got a text and an email but the phone numbers and times to call back aint the same. Feels dodgy, so I’m defo not gonna get in touch.

I’ve never actually gotten a call from this number but it showed up on a letter that said it was from the D.W.P. I got a bit suspicious about the letter’s authenticity cause it used the phrase “telephony service” somewhere, which just sounded off to me. Bit of a Freudian slip, maybe.

It says it’s a paid complaints number for 2017 DWP, not a free one. Doesn’t seem to fit with their official contact details I found online.

Got a letter telling me to ring this number, but the print was awful like it was done on some ancient home printer - feels dodgy and fake. Be cautious if you decide to call, it might be a legit number that's been misused. They say they’ve tried to get in touch before, but I’ve got no proof of that anywhere.

Got an email that looked like it was from the dwp State Pension Claims asking for more details and my NI number. Luckily I found a different number that seems legit, so I’m going to call them instead.

Got three texts back to back within a minute, all saying the same thing: tried to reach me about pension stuff on 08007317898. But I ain’t got any missed calls, and if it’s really from the DWP, how come they got their own number? Feels a bit dodgy.

Got a message from DWP saying they’d tried to reach me but couldn’t get through. Like others have said, no record of any missed calls from them. Seemed fishy - number did match the one on the DWP site, but we all know numbers can be faked without much effort. Checked my pension account and no new messages there either. I’m just gonna leave it be for now. If it’s something serious, they’ll contact me again. Honestly, if this is legit, the DWP really needs to up their communication game.

Looks like a real DWP number but they claim they tried to reach me. Thing is, I didn’t get any missed calls or messages. I did fill out the form a while back anyway, so I’ll just wait and see if they get in touch. No way am I ringing that number again.

I got a message at 8:29 this morning from this number asking me to ring them between 8 in the morning and 6 in the evening on weekdays regarding the DWP.

I've noticed this particular number emblazoned across several metal storage units situated in the communal space of the Biddestone Road estate, right by Holloway Road in Islington. I take it that Islington Council has given their blessing for this, yet there’s no signage explaining their purpose or duration of presence. Quite puzzling!

Didn’t even leave a message.

Got a letter in the post saying I should claim a pension, but I’m not even eligible for it.

I gave them a ring again, and it informed me that the number isn't currently allocated to anyone.

Today, Sunday morning around 08:15, I got a call from the DWP about ‘new claims’ and they gave me a number to ring back during office hours as they needed more details. Thing is, I’ve been getting my state pension for 8 months already, so it’s not exactly new.

got an email too from this number about state pension. “any opinions shared by the sender of this message don’t always reflect the views of the department for work and pensions.” yeah, like they really care about cleaning up their image

Got an email about my state pension supposedly from the DWP on a Sunday afternoon. It said they'd been trying to ring me but couldn’t get through, and asked me to call them back on a number that wasn’t the usual 0800 DWP one. Seems dodgy to me, so I reckon it’s a scam?

The individuals behind the establishment of this phone number for pension inquiries ought to have a serious word with themselves. It’s painfully obvious that with the average wait stretching to a staggering 35 minutes, a call queue system is absolutely essential. This way, people would have a rough idea of their position in the line, allowing them the option to ring back during less hectic times. It’s common sense, really, for anyone possessing a modicum of intelligence!

I received a call from this number, but they didn't leave a voicemail. Quite odd, really!

This is the toll-free contact line for the Department of Works and Pensions.