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0800500288

☎️ 0800500288 👆 is a valid (Free To Call) United Kingdom Phone Number and it is issued by BT. It is part of the phone block 8005002 with a prefix of 0800.

The contact number could be seen on your Caller ID as:

+44800500288+44 800 5002880800 500288+44-800-500288

If you want to return this call, click here to see the call charges.

0800 500288 Tagged as:

bt broadband wltocp nowtv action fraud facebook

TimeLine of events for phone number 0800500288

  • Genuine number about phone takeover
    Apr
    2026
  • Genuine number, poor customer service
    Oct
    2024
  • Potential scam on mobile transfer
    May
    2024
  • Legitimate BT number, resolved texting issue
    Jun
    2023
  • Concern about phone line message
    Jun
    2023
  • Unintentional phone line take-over resolved
    Apr
    2023
  • Verified BT phone call legitimacy
    Jan
    2023
  • Scam calls need immediate action
    Dec
    2022
  • Transferring Broadband to mum's house
    Nov
    2022
  • Warning: check BT for changes
    Nov
    2022
  • Suspected scam involving BT communications
    Oct
    2022
  • Scam call stressing elderly parents
    Sep
    2022
  • Check directly with service provider
    Jul
    2022
  • Warning about fake BT scams
    May
    2022
  • Warning about legitimate BT message
    May
    2022
  • Scam call about landline takeover
    May
    2022
  • Receiving texts from unknown number
    Apr
    2022
  • Genuine BT number for takeovers
    Feb
    2022
  • Email from BT seems suspicious
    Jan
    2022
  • Alerted to potential service takeover, verify
    Jan
    2022
  • Received suspicious text, reported it
    Jan
    2022
  • Warning about possible phone scam
    Jan
    2022
  • Impression of being a scam
    Nov
    2021
  • Suspicious BT takeover message received
    Oct
    2021
  • Suspicious call threatening service interruption
    Sep
    2021
  • Warning about scam phone contact
    Aug
    2021
  • Warning about BT broadband scam
    Aug
    2021
  • Scam text from unfamiliar number
    Jul
    2021
  • Scam involving fake telephone transfers
    Jul
    2021
  • Text message reported as scam
    May
    2021
  • Received scam call about takeover
    Mar
    2021
  • Got suspicious letter about account
    Feb
    2021
  • Phone call about possible scam
    Jan
    2021
  • Received suspicious text from BT
    Jan
    2021
  • Suspicious letter, avoided phone scam
    Dec
    2020
  • Scam text from 64364 reported
    Nov
    2020
  • Strange phone call requesting information
    Oct
    2020
  • Suspicious phone number, possible scam
    Oct
    2020
  • Disregarded suspicious letter from BT
    Aug
    2020
  • Commenter easily recognized the scam
    Jul
    2020
  • Mobile message scam meant for landline
    Jul
    2020
  • Conflicting opinions on BT website
    Jun
    2020
  • Received spam mail from BT
    May
    2020
  • Letter with blurred logo, suspicious
    May
    2020
  • Suspicious letter regarding phone transfer
    May
    2020
  • Phone line takeover notification with deadline.
    May
    2020
  • Beware unexpected phone line transfers
    Feb
    2020
  • Unauthorized broadband transfer to address
    Feb
    2020
  • Avoid this terrible person
    Feb
    2020
  • Warning to avoid potential scam
    Feb
    2020
  • Mentioned phone number in text
    Dec
    2019
  • BT alert requires immediate action
    Sep
    2019
  • Contact BT to prevent fraud
    Aug
    2019
  • Warning about potential scam call
    Aug
    2019
  • Received alarming emails from companies
    Jul
    2019
  • Concern about phone takeover notification
    Jun
    2019
  • User feels dismissed or disregarded
    May
    2019
  • Warning: Do not respond to
    May
    2019
  • Dangerous scam attempt through text
    Apr
    2019
  • Suspicious take-over request received
    Mar
    2019
  • Suspicious letter reported to BT
    Feb
    2019
  • Received two suspicious letters from BT
    Dec
    2018
  • Phone number provided: 0880 500 288
    Dec
    2018
  • Received incorrect address transfer request
    Nov
    2018
  • Received email about line takeover
    Nov
    2018
  • 1571 message bank scam report
    Sep
    2018
  • Letter confirmation seems genuine experience
    Sep
    2018
  • Inquiring about personal experiences
    Jul
    2018
  • Suspicious scam call about phone line
    Jun
    2018
  • Beware of scam text attempt
    Jan
    2018
  • Text message from fake BT scam
    Jan
    2018
  • Concerned about legitimacy of call
    Feb
    2017
  • Uncertain legitimacy of BT call
    Feb
    2017
  • Caller caused distress to parents
    Jan
    2017
  • Suspicious takeover text received
    Nov
    2016
  • Suspicious automated message received
    Oct
    2016
  • Received fake BT letter, verified
    Sep
    2016
  • Bitdefender suggested seeking support
    Jun
    2016
  • BT texts warning of redirection
    Nov
    2015
  • Concern about possible phone scam
    Oct
    2015
  • Suspicious call, potential scam warning
    Feb
    2015
  • Missed call, no voicemail left
    Nov
    2012
Number Of Searches: 1012 Number Of Comments: 78 First Seen: 12 January 2015 General Reputation: negative

This number has recently been searched from Meaux(North Yorkshire), Montrose(Angus) and Usk Reservoir(Powys).

0800500288 has 78 comments of which 11 x positive and 25 x neutral and 42 x negative

SHARE YOUR EXPERIENCE - LEAVE A COMMENT

0800500288 Summary (Read all comments)

Phone number ☎️ 0800500288 👆 is reported as a BT-related number linked to notifications about attempts to take over phone lines at certain addresses. Many users confirm the texts and calls originate from genuine BT processes when someone mistakenly uses their address for a new contract, prompting a security check. However, there is widespread confusion and concern, as the number is also associated with phishing scams and fraudulent letters mimicking BT branding. Some report poor customer service when verifying the number, while others emphasise always contacting BT directly on official helplines to confirm legitimacy. Users strongly caution against sharing personal or financial information with unfamiliar callers and recommend verifying any suspicious communication through official BT channels to avoid potential scams or service disruption.

Reports on phone number 0800500288

3 months
I got a letter sent to me and a text message from the number 0800 500 288. It's legit, apparently someone is trying to switch my phone service over. Definitely not a scam or anything.
2 years
Got a text from this number just like others mentioned here. I decided to ring them up and got asked some security questions. The person on the line was quite rude and acted like I was being a nuisance. I told them about their poor attitude but nothing changed and they just ended the call. Afterwards, I called 150 to check if 0800500288 was a legit BT number. The folks at 150 confirmed it was. I then sorted out the problem with 150, who were much nicer on the phone.
2 years
I got a text on my phone claiming it was from BT saying someone else was trying to take my number. The thing is, I’m not even a BT customer. I phoned BT on a different number and they told me no such request had been put in. I’m guessing it’s either a mix-up or some kind of scam.
BT
3 years
This really is a legit BT number. I was pretty wary at first after getting the “someone else wants your phone number” message. I rang BT on a number I’d found on their website from before, and it turns out someone (maybe by mistake) put my mobile number on their account. The message was from BT but wasn’t about my account, just theirs. Glad I checked because they’ve now promised to remove my number from that other account. It took some time to sort it all out, but in the end, it got done.
BT
3 years
It’s definitely a real BT number. I got a message saying someone else was trying to take over my phone line or somethin. The weird thing is, the text came from the exact same number BT gave me when the engineer set up my fibre. Luckily, the request got cancelled and the person I talked to didn’t ask for any personal details, just stuff you could easily find on Facebook. Probably just someone put in the wrong postcode trying to set up their internet.
Facebook
3 years
I got a couple of texts saying someone wanted to switch the phone line at my place and to ring 0800500288. I ended up calling BT on 03301234150 and they told me it was a genuine message. Apparently, it’s quite likely someone has moved in and entered my address by mistake (someone did just move into the flat next door recently, so that fits). If you get a text like this, I’d definitely advise getting in touch with BT or you might lose your phone service. Took them about 10 minutes to sort it when I rang.
BT
4 years
There are scam numbers preying on hone lines and broadband services. It's frustrating that highly-paid telecoms professionals, despite their fancy job titles, are more focused on virtue-signalling on social media than taking action to stop these scams. Meanwhile, regular people, who live in the real world, are suffering the consequences of these scams, which they simply cannot afford to fall victim to at this time. It's time for telecoms professionals to get off their backsides and shut down these scams once and for all.
4 years
I'm shifting back to my mum's since she's living alone now, and I'm sorting out moving my broadband over to her because she only has a phone line. I was with her when we got that "text" call, roughly ten minutes after I'd just spoken to BT, so I'm pretty sure it was legit. She got another message about an hour later as well. But honestly, knowing how smart these scammers have gotten, I’d always suggest ringing BT yourself to be safe.
BroadbandBT
4 years
For sure this looks like a BT line. You’d better get in touch with them directly or ring 150, or else your number might get switched over to another company without you knowing.
BT
4 years
Recently, I deleted a text message that I received, which was followed by an automated call from BT and an email. These various notifications claimed that there was someone attempting to take over my telephone line and provided details of the potential cost, taking into account my remaining contract term. Despite the email looking genuine, I grew suspicious and forwarded it to BT phishing as a precautionary step, since I believe it might be a scam. The email instructed me to call 0800500288. In today's world, it's hard to trust anyone!
BT
4 years
My elderly parent received a scam call on their phone, which claimed that someone was planning to take over their number. The scammers instructed my parent to reply by a specific date. This situation has caused them a great deal of stress, and it's disheartening to think that there are individuals out there who would do such things. In the morning, I plan to report this incident to BT, as it is important to take action against these scams.
BT
4 years
I got a text and email that were clearly meant for me, but the email address looked like it was from BT. I wasn’t convinced by the phone number on the messages, so I logged into my BT account and rang them on 0800800150. Turns out it was a neighbour updating their service or someone new moving in who accidentally put down the wrong property address. That’s why I started getting those alerts. BT ended up cancelling their order, which saved me loads of trouble. Definitely check with BT directly and don’t just trust numbers you find in texts or emails.
BT
4 years
Totally a bogus BT scam call.
BT
4 years
I got a text and email from BT saying someone else wants to transfer the phone line at my place and they said it's for real! I spoke to BT for a good while and they mentioned these mix ups happen a lot when folks ask for new numbers and data gets put in wrong. The phone numbers they provide are genuine, so if you get this kind of message, make sure you ring BT or you might end up losing your broadband.
BTBroadband
4 years
Got a call saying my BT home phone was about to be taken over if I didnt ring back that number straight away. Checked with BT and they said everything's fine, no takeover or anything. Totally a scam.
BT
4 years
I've gotten emails linked to this number and loads of texts on my phone from it. I haven’t replied to any of them though.
4 years
This really is an authentic BT number. They use it if someone’s attempting to transfer your phone line. I got letters from BT telling me to call this number when someone accidentally tried to claim my line. The official BT phone and their online chat confirmed it. They didn’t ask for any dodgy info like card details or anything shady. What’s shocking is that BT actually lets your line get taken over and your broadband get disconnected. You have to respond to these messages or it’ll happen. If you’re away on holiday and miss them, you’re in trouble.
BT
4 years
I didn’t get a phone call but I received an email that looked like it was from BT saying someone wanted to switch my phone line to them and I should ring this number. The email seemed real enough, but it just felt off, like BT wouldn’t handle it that way. So, I looked up the number here and yeah, turns out it’s likely a scam.
BT
5 years
Got a text saying someone was attempting to switch my services over at my place, and it was from BT. Rang BT on 0800 800 150 just to be sure, and they told me someone had actually tried to transfer my account! Definitely a good idea to ring BT straight away to double-check.
BT
5 years
Got a message from +447958879860 on my phone saying: “Hi, this is BT. Someone else wants to switch the phone line at your place on 28-Jan-2022. If this isn’t right, ring us on 0800 500 288 before midday on 28-Jan-2022. If you’re still tied to a contract, you might have to pay early termination fees, check bt.com/earlytermination for info. Cheers.” I sent the message straight over to BT at 7726.
BT
5 years
Got a voicemail from 0800500288 saying my line will be switched by 27 Jan. They said they're from BT but it felt dodgy. Dont call em back, definitely a scam.
BT
5 years
This really feels like a dodgy scam to me.
5 years
I recently received a message, both via text and email, supposedly from BT. They were requesting that I call a phone number, 0800 500288, because someone else wants to take over my number. According to the message, if I don't respond by 29th October 2021, I risk losing my connection. To address this situation, I plan on contacting BT directly through their official communication channels.
BT
5 years
I got a call then an email that looked like it was from BT saying someone else was trying to use my phone number and that my broadband and line would be disconnected because of it.
BT
5 years
Lately ive been getting loads of messages and emails from 0800500288. Its defo a scam so please dont reply to any of it. BT would never do something like this, its against the law x
BT
5 years
Received a call claiming to be from BT about my broadband, sounded fishy and like a scam to me.
BT
5 years
Got a text on my phone from 0800500288 but ignored it and googled the number first - turns out it’s a scam.
5 years
Got a text saying to ring 0800 800 150 because someone’s apparently trying to steal my phone line. When I called, there was a recorded message telling me to enter my phone number, then the call just cut off. I rang BT straight away to check my line’s safe. Definitely a scam, and quite a worrying one at that.
BT
5 years
I recently received a text message claiming to be from BT. It stated, "Greetings from BT. One of our customers is interested in assuming control of your telephone line at your registered address on 08-Jun-2021. If this is incorrect, please dial 0800 500 288 before 2pm on 07-Jun-2021. Thank you." This message appears to be part of a scam, as others have reported similar instances. If you are unsure about the authenticity of such communication, I recommend contacting BT directly. It would be best to look up their official contact details on the BT website and verify the information with them.
BT
5 years
I got a letter that looked quite legit, had my name, address, and BT account number on it. I called the 0800 number they gave, and they asked for my credit card info. I didn’t give it, so they said they’d cancel the line takeover.
6 years
Got a letter saying someone’s trying to switch your phone line. Rang BT using a number found on their site and they said it wasn’t them at all.
BT
6 years
Got a message from 64364 saying "Hi, BT here. Someone else wants to switch the phone line at your place on 19-Jan-2021. If this isn't correct, ring us at 0800 500 288 before midday on 19-Jan-2021. Cheers." Definitely a scam.
BT
6 years
Got a letter from BT saying someone was moving into my place, felt a bit fishy. Decided to check the phone number online and it showed up as a scam. Glad I looked it up before calling BT.
BT
6 years
Got a message from 64364 saying "Hi, BT here. Someone else wants to switch your phone line at your place on 07-Dec-2020. If that’s not right, ring us on 0800 500 288 before midday 07-Dec-2020. Cheers." Total scam, so I’ve blocked the number. Like others have said, BT always uses your first name and confirms the last four digits of your account in their messages.
BT
6 years
Got a letter saying someone was trying to switch my broadband to them, so I rang 0800500288. The call felt dodgy, especially when they asked for my date of birth, so I just ended it. Felt a bit fishy to me.
6 years
We recently received a letter informing us that someone will be moving into our address and requesting the use of our phone line at 0800 500 288. Upon conducting a quick search, we discovered that the number in question appears to be highly suspicious and has been listed as dangerous.
6 years
Got a letter saying a customer was moving into my place, with a BT contact number 0800500288 ref WLTOCP, telling me to call and confirm my details to avoid issues later. My partner nearly fell for it but I noticed it was a dodgy photocopy with no proper BT logo or branding, so I just ignored it.
BT
6 years
Total scam tryin to hijack my phone line lol.the way they spoke just gave it all away right away
6 years
Definitely a con. First off, they reached out by text on my mobile, not on my landline like they claimed, saying someone else wanted it. Also, BT would’ve mentioned my name and last 4 digits of my account to confirm it was really them. Loads of times on my landline, I get calls saying they’re from BT wanting to test my broadband speed. I just tell them to give me my name and last 4 digits of my account, then they hang up straight away.
BT
6 years
Is it a scam or not? Some reckon yes, others say no. Even BT’s site can’t seem to decide! 🤷🏻‍♀️
BT
6 years
Got a letter saying someone’s trying to hijack my phone line. Looks like total spam to me.
BT
6 years
Received a letter from this number, but the logo looked smudged and kinda unprofessional. The reference number was the same as some others - WLTOCP. Glad I took a moment to look it up first.
WLTOCP
6 years
Got a letter and looked up the number they told me to call. Not BT at all!!! The address is right smack in the middle of the letter which looks fishy!! It had a reference WLTOCP 🙈 It said one of their customers is shifting into our place (we definitely aren’t selling) and want to switch the phone line!!
BTWLTOCP
6 years
Got a text saying "Hello from BT. Someone else is trying to switch the phone line at your place on 20-May-2020. If this isnt right, ring us on 0800 500 288 before midday on 19-May-2020." Bit odd, like maybe someone’s messing about or a mistake? Wouldnt ignore it just in case.
BT
6 years
I called BT on their legit number 0800 800 150, but they had no clue about the letter I got saying someone else was moving in and wanted to take over my phone line. It is odd tho, since I am switching providers on the same day. Just a heads up, be careful!!!
BT
6 years
Got a letter saying someone’s moving into my place and hooking up their broadband through my account.
6 years
Total jerk, steer well clear!
6 years
Total scam, stay well away!
7 years
Got a text from 0800500288, anyone know who that might be?
7 years
Got a letter from BT saying someone’s trying to take over my phone line and that I should ring a certain number. I didn’t request anything like that but now I need to contact BT proper to check what’s going on...
BT
7 years
Got a message from 64 364 (looks like a real BT Text number) saying my number was about to be switched over. I rang BT on 0800 800 150 to double check. If you get this kind of text, I’d say phone BT straight away! Turns out someone tried to use my address to set up a broadband account. BT also posts info about any “change” they get asked to make, if you ignore the call.
BT
7 years
0800500288 definitely a scam number.
7 years
I got an email from NOWTV saying my phone line was being transferred to another user. Thought it was a scam, so I just ignored it. Then a few days later I received a letter from BT saying someone was moving into my place, asking me to ring 0800 500 288 if that wasn’t right, plus another letter addressed to the new 'tenant' with some account info. I called BT on their official customer service number 0800 800 150, and they confirmed there is an account with that name. So for now, it looks legit, but quite worrying that 0800 500 288 is flagged as a scam number.
NOWTVBT
7 years
I received a letter from BT notifying me that there is someone interested in taking over my phone line. Should I take any action in response to this?
BT
7 years
Didn't answer the call.
7 years
Spam text, best not to reply 0800 500 288
7 years
Got a text from what looked like a proper BT number, saying someone’s trying to hijack my line but the phone number they gave to call back isn’t an actual BT one. Total scam.
7 years
Today, I received a letter about someone trying to take over my line. The letter advised me to contact the number 0800 800 288. As of now, I have not responded to their request.
8 years
I recently received a letter from someone claiming to be from BT, stating that someone is attempting to acquire control of my phone number. The letter instructed me to report the issue to BT and provided a contact number, 0800500288. I promptly notified BT about the situation.
BT
8 years
Today I got a couple of letters supposedly from BT. One was for a name I don’t recognise, and the other was addressed to the occupant warning that someone might be hijacking my phone line. It asked me to ring 0800 500 288 if this wasn’t true. I haven’t dialled the number yet and have been trying to report it as a scam.
BT
8 years
I received an email from 'BT' this evening informing us that another customer is interested in taking over our telephone line.
BT
8 years
I got a text through my 1571 voicemail and decided to get in touch with BT and Action Fraud on 0300 123 2040. They took down all the info and BT told me it’s definitely a scam.
BTAction Fraud
8 years
I'm quite confident that this is indeed authentic. My ex-boyfriend received a similar letter when we switched our phone contracts. He canceled his contract while I requested to use the existing line. As a result, he received a letter as confirmation for his cancellation.
8 years
Have you experienced anything significant?
8 years
I received a message appearing to be from BT, informing me that someone else wishes to claim my phone line and instructing me to call a particular number. I suspect this may be a scam, so I have not made the call.
BT
9 years
I have recently received a text message from a legitimate BT number, 64364. The message informed me that another customer is interested in taking over my telephone line. In case this was a mistake, the text advised me to call 0800500288. However, after reaching out to BT via email, they confirmed that this is actually a scam. I urge you to refrain from calling 0800500288 as it will only result in financial losses. Be cautious!
BT
9 years
Got a txt from 64364, looks like a proper BT number. The message said someone else wants to take over my line and told me to ring 0800500288 if it’s a mistake. I contacted BT and they told me it’s a scam. Don’t ring 0800500288, they’ll just try to con you!
BT
9 years
Can I trust this call from BT? Is it authentic?
BT
9 years
got this automated sms on my phone. anyone know if it’s really from bt or just spam? cheers
BT
10 years
rang my elderly folks and left a voicemail sayin someone tried to transfer their phone number. they rang the freephone back to find out wot was happening and got the same story about bt not being able to block these requests - really upset my parents!
BT
10 years
I received a text message notification on my mobile phone stating that someone is seeking to transfer ownership of my landline telephone. The message advised me to contact a specific number if this was an error.
10 years
I recently received an automated text message on my landline informing me that someone intends to take control of my telephone line. The message also provided a contact number in case this was not accurate. I am currently waiting for BT to get back to me regarding this matter, and I will provide further updates once I have more information. To be honest, it seems quite suspicious to me!
BT
10 years
Got a dodgy letter claiming to be from BT but decided not to call the number on it. Rang up BT directly to check if it was genuine.
BT
10 years
BT told me they had no clue what it was and said I should contact my mobile network instead.
BT
11 years
got loads of messages from bt warning me someone might be trying to redirect my phone line and told me to ring this number. phoned bt but they weren’t much help, said they have to accept redirection requests because of the law, and that’s why they send those texts so you can stop it if it’s happening. if someone does manage to redirect your line, they could divert calls to pricey numbers abroad or premium rate ones and that ends up costing you money you shouldn’t have to cover.
BT
11 years
I reckon this is some kinda scam, my elderly neighbour got the same message just the other day. Pretty sure if you call that number, you'll end up with a big phone bill.
12 years
I was informed to give them a call because someone was interested in my phone line. Sounds rather suspicious.
12 years
Received a call from this number, but the caller didn’t bother to leave a voicemail. Quite odd, really.

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