08001217632

Got a letter from Aviva asking me to ring them about a policy. Bit odd since I wasn’t expecting anything. Wonder if it’s important or just some usual paperwork stuff. Maybe I’ll give them a call later and see what it’s all about.

Question regarding the policy details.

Be wary of this number; it's clearly a con.

Received a letter from Aviva this morning inquiring whether I’ve changed my address, along with a form to complete. Just a couple of weeks back, I got an official letter from them, so it's clear they are aware I haven't relocated!

Today, my wife got the identical correspondence. She won't be replying unless we receive more details regarding her association with Aviva, and if that's the case, her response will be directed to Aviva's headquarters in Norwich.

I got a letter today, dated 24th January 2018, and it immediately struck me as rather dodgy, much like what others have mentioned. There was no return address on the envelope, and it didn’t even have my full name, which felt off. I decided to give Aviva a ring in Norwich, and they advised me to forward the letter to them since they didn't recognise the return address. They also mentioned that the phone number on the letter wasn't one of theirs either. Quite suspicious, if you ask me!

same here, got a letter that looked like it was from Aviva, with a form on the back asking for my ni number and signatures and all. but it’s not really from Aviva, it’s actually from Capita Tracing. Aviva already has all your details so don’t bother ringing them up or sending that form back!

Much like others, I recently found myself in receipt of a letter requesting various details. In my situation, however, I had previously reached out to Aviva regarding the retrieval of a pension fund from a firm I was employed at some years ago-back when Aviva was still known as Norwich Union. Unfortunately, I was rather swamped at that time and didn’t see the process through to completion. I thought it important to share this in case anyone else out there might be overlooking lost pensions. Nonetheless, I'm always a tad wary when approached by someone else, which is precisely why I found myself on this site. I do plan to give Aviva a ring, but I'll make sure to use a phone number sourced directly from their official website to ensure everything stays above board. I hope this information proves beneficial to others as well. P.S. The letter did mention that Capita has been tasked with helping trace me, which may explain why this has come as a surprise to many.

I recently got a letter indicating that my Aviva account had transitioned to an online format and they were requesting all my private information. Concerned, I rang up Aviva, only to be informed that I ought to ignore that letter entirely. It certainly seems like a dodgy scheme! - Anonymous

I've received a total of four letters from Aviva requesting my personal information. I've tried speaking with them, but they refuse to share any information unless I provide my details first. The truth is, I've never had any dealings with them at all. They keep asking for my previous address, then proceed to send correspondence to my current one. It's puzzling how they even got hold of my address to begin with!

I rang up the Aviva customer service and they assured me that 08001217632 is indeed one of their official contact numbers. However, something about it still seemed a bit off, so I decided to look it up online and found this thread. A huge thanks to everyone who has contributed their thoughts here!

I've just received a letter that’s quite alarming, requesting my personal details along with my signature. Seems suspiciously similar to what others have reported!

I received a letter with identical details, so I decided to look up the number online. I'm planning to return the envelope with nothing inside; they can foot the bill for that!

I recently got a correspondence from Aviva concerning some sort of policy. The letter requested that I complete a form with my personal details or contact them at 08001217632. To the best of my recollection, I’ve never held a policy with them. They’re asking for a response within a fortnight, but I have a hunch that this could be a scam. Just a heads-up, everyone-exercise caution!

Received a similar correspondence regarding a policy I’ve never actually taken out. That’s what prompted me to search for this number. The letter even included a return address labelled as 65 Gresham Street, London. Quite baffling!

Absolutely! I can relate completely! This is certainly NOT a scam correspondence! I contacted Aviva using a number linked to my investment policy and spoke with a chap named 'Jason' who verified that (0800 121 7632) was indeed a legitimate Aviva line. He even transferred me to that number! The representative I chatted with at that number did request my national insurance number but then declared that it wasn’t the information they were after! They couldn’t verify my identity and shut down any further conversation! Subsequently, I called another Aviva number that had been provided to me before the last bank holiday by Aviva Car Insurance. On that occasion, I was swiftly patched through to 'Jason' again (as previously mentioned). After relaying my experience, he reassured me that they merely employed a third-party firm to reconnect with former clients, and, alas, mistakes do happen! I asked him if he could authenticate my identity, and he confidently replied that it was no hassle at all! I then expressed my desire to surrender my investment policy! However, 'Jason' mentioned that a partial surrender was an option! No, I insisted, I’m keen to close the policy in its entirety! To which 'Jason' responded that he would dispatch the necessary paperwork to me within a fortnight (he even hinted it could be sooner since he'd take personal charge of it!). In summary, it appears Aviva will be losing my long-term investment due to this experience, which they entirely deserve for employing a third-party firm that causes undue concern, misleading clients into thinking they’ve jeopardised their investments or might fall victim to fraud!

Received a correspondence from Aviva asking for an address verification.

Received a correspondence purporting to be from Aviva, requesting that I ring this number to confirm my information.

Today, on the 15th of April 2017, I received an identical letter that claims to be from Aviva. It's rather curious that they've only now managed to track down my address coincidentally after I started searching for travel insurance quotes online. I've never had any previous dealings with Aviva or any of their partner firms, which makes me wary-this seems like a dodgy scheme, if you ask me. Moreover, I've noticed that when you search for the website on Google instead of entering the address directly, it doesn't appear at all. Quite suspicious, wouldn't you agree?

I received a letter purporting to be from 'Aviva', claiming that I have an account with them (which I do not), and suggesting they've managed to locate my address after I've supposedly relocated (which I haven’t). I'm steering clear of this number altogether as it feels quite dodgy to me.

someone told me it was from aviva company or something like that

I’ve just received a rather peculiar letter suggesting that I might possess a policy with Aviva or one of its former affiliates. Oddly enough, they mentioned that previous correspondence was sent back by Royal Mail, marked as 'return to sender'. They’re expressing a keen interest in potential assets I may have with them, urging me to either give them a ring or confirm my details online. However, I’ve never had any dealings with Aviva whatsoever, so it’s quite clear to me this is nothing more than a scam.

I got a letter asking me to contact them about my assets. I smelled a rat immediately! I've never had any dealings with Aviva, so I knew it was dodgy right from the start.

I spotted this number on a correspondence I got from "Aviva."

I've just received a rather suspicious letter, supposedly from Aviva, prompting me to get in touch with them. I went to the link they provided, www.verificationonline.co.uk, but my browser flagged it as insecure. The letter also included a contact number - 0800 121 7632. I haven't dialled it yet, but I stumbled upon other insurance companies that appear to be sending out similar correspondence. Quite odd, to say the least!

My partner got a letter asking him to ring 0800 121 7632, but he hasn’t bothered to give them a call yet.

Received a phone call from someone claiming to be with Aviva, and they were quite insistent on gathering a heap of personal details.