08001217632

Got a letter from Aviva asking me to ring them about a policy. Bit odd since I wasn’t expecting anything. Wonder if it’s important or just some usual paperwork stuff. Maybe I’ll give them a call later and see what it’s all about.

Just wanted to ask a few things about the policy.

Don’t trust this number, it’s definitely a scam.

This morning I received a letter from Aviva asking whether I had changed my address, along with a form to complete. It’s odd because I got an official letter from them just a couple of weeks ago, so they’re clearly aware that I haven’t moved.

Today, my wife got the identical correspondence. She won't be replying unless we receive more details regarding her association with Aviva, and if that's the case, her response will be directed to Aviva's headquarters in Norwich.

I got a letter today, dated 24th January 2018, and it immediately struck me as rather dodgy, much like what others have mentioned. There was no return address on the envelope, and it didn’t even have my full name, which felt off. I decided to give Aviva a ring in Norwich, and they advised me to forward the letter to them since they didn't recognise the return address. They also mentioned that the phone number on the letter wasn't one of theirs either. Quite suspicious, if you ask me!

same here, got a letter that looked like it was from Aviva, with a form on the back asking for my ni number and signatures and all. but it’s not really from Aviva, it’s actually from Capita Tracing. Aviva already has all your details so don’t bother ringing them up or sending that form back!

Like quite a few others, I got a letter requesting personal info. In my situation, I’d already reached out to Aviva ages ago to track down a pension pot from a past employer, back when they were called Norwich Union. I didn’t get around to sorting it out properly at the time due to being swamped. Just thought it’s worth mentioning in case other folks might have forgotten about old pensions. Even so, I’m always a bit wary when someone contacts me out of the blue, which is why I looked into it here first. I’ll be ringing Aviva myself, but I’ll use the number from their official site, just to be on the safe side. Hopefully this info is useful to others. Oh, and the letter did say that Capita were hired to locate me - maybe that’s why it caught most of us off guard.

Got a letter saying my Aviva account had gone digital and they needed all my personal info. I called Aviva directly and they told me to ignore it. Seems like a scam to me.

For some reason, Aviva has sent me 4 different letters demanding all my personal info. I’ve tried calling them, but they won’t share any info unless I hand over my details first. I’ve never even been a customer of theirs. They’re requesting my old address, then somehow manage to send mail to my current place. How on earth did they get that address to begin with?

I rang Aviva's main customer line and they said 08001217632 is definitely one of their numbers. Still felt a bit iffy though, so I looked the number up and found this thread. Cheers to everyone who's already shared their experience.

Just got a letter today asking me to provide personal info and even my signature! Same deal as the messages before. Bit sketchy if you ask me.

I got a letter with the exact same details, so I looked up the number online. I’m just going to pop the envelope back without anything inside - let them cover the postage!

Got a letter from Aviva about some policy stuff. They asked me to complete a form with my details or call 08001217632. I don’t recall ever having a policy with them. They said I had to get back to them within two weeks. Feels dodgy to me, so watch out lads, could be a scam.

I got a letter about some policy that I've never been involved with. That’s what made me try and find out who this number belongs to. There was a return envelope included, stamped with 65 Gresham Street, London.

Absolutely! I can relate completely! This is certainly NOT a scam correspondence! I contacted Aviva using a number linked to my investment policy and spoke with a chap named 'Jason' who verified that (0800 121 7632) was indeed a legitimate Aviva line. He even transferred me to that number! The representative I chatted with at that number did request my national insurance number but then declared that it wasn’t the information they were after! They couldn’t verify my identity and shut down any further conversation! Subsequently, I called another Aviva number that had been provided to me before the last bank holiday by Aviva Car Insurance. On that occasion, I was swiftly patched through to 'Jason' again (as previously mentioned). After relaying my experience, he reassured me that they merely employed a third-party firm to reconnect with former clients, and, alas, mistakes do happen! I asked him if he could authenticate my identity, and he confidently replied that it was no hassle at all! I then expressed my desire to surrender my investment policy! However, 'Jason' mentioned that a partial surrender was an option! No, I insisted, I’m keen to close the policy in its entirety! To which 'Jason' responded that he would dispatch the necessary paperwork to me within a fortnight (he even hinted it could be sooner since he'd take personal charge of it!). In summary, it appears Aviva will be losing my long-term investment due to this experience, which they entirely deserve for employing a third-party firm that causes undue concern, misleading clients into thinking they’ve jeopardised their investments or might fall victim to fraud!

Got a letter from Aviva asking me to confirm my address.

Received a correspondence purporting to be from Aviva, requesting that I ring this number to confirm my information.

Today, on the 15th of April 2017, I received an identical letter that claims to be from Aviva. It's rather curious that they've only now managed to track down my address coincidentally after I started searching for travel insurance quotes online. I've never had any previous dealings with Aviva or any of their partner firms, which makes me wary-this seems like a dodgy scheme, if you ask me. Moreover, I've noticed that when you search for the website on Google instead of entering the address directly, it doesn't appear at all. Quite suspicious, wouldn't you agree?

I received a letter purporting to be from 'Aviva', claiming that I have an account with them (which I do not), and suggesting they've managed to locate my address after I've supposedly relocated (which I haven’t). I'm steering clear of this number altogether as it feels quite dodgy to me.

someone told me it was from aviva company or something like that

Got a letter claiming I might have some kind of policy with Aviva or one of its old firms. The letter mentioned that previous mail had been sent back by Royal Mail marked return to sender. They said they were worried I could have some assets with them and asked me to either call their number or check my info online. I’ve never been involved with Aviva in any way, so it’s pretty clear this is a scam.

Got a letter telling me to contact them about my assets, but I instantly suspected it was a scam. I’ve never had any dealings with Aviva before.

I got a letter that had this number on it, supposedly from "Aviva".

I've just received a rather suspicious letter, supposedly from Aviva, prompting me to get in touch with them. I went to the link they provided, www.verificationonline.co.uk, but my browser flagged it as insecure. The letter also included a contact number - 0800 121 7632. I haven't dialled it yet, but I stumbled upon other insurance companies that appear to be sending out similar correspondence. Quite odd, to say the least!

My partner got a letter asking him to ring 0800 121 7632, but he hasn’t bothered to give them a call yet.

Received a phone call from someone claiming to be with Aviva, and they were quite insistent on gathering a heap of personal details.