Customers Share Their Experiences of 03456723723

A recent surge in comments on a popular consumer feedback website has brought attention to the phone number 03456723723, reportedly associated with United Utilities. Many individuals are sharing their experiences and insights regarding calls they received from this number over the past few years. While some perceive it as a valuable service keeping them informed about local water issues, others express frustration and confusion.

Public Updates on Water Supply Issues

From mid-2022 to early 2024, numerous comments have highlighted the number calling residents to provide vital updates about water supply problems in their areas. A call on 26 August 2024 confirmed that United Utilities was giving an update regarding a nearby water leak. Similarly, a 25 July 2024 comment indicated that an automated message was informing residents of essential works that might affect water pressure for a day. Many users, like the one on 12 July 2024, appreciated that they received advice on how to handle potentially discoloured tap water, with the assurance that it was perfectly safe.

Notably, several comments underscore the consistent reliability of calls from this number regarding ongoing maintenance and repairs. On 26 March 2024, a user mentioned that a lengthy voicemail was unclear but detectable as being in English, reinforcing the automated call's information regarding local utilities.

Confirmed Connections to United Utilities

Many who received calls from 03456723723 chose to research its legitimacy, often verifying it through the United Utilities website. A caller on 25 March 2024 discovered that this was indeed a genuine number for United Utilities, confirming there was a local water supply problem displayed on an interactive map. This trend continued with a user confirming on 22 March 2024 that the call was to relay the restoration of water supply after repairs had been made.

While most comments suggest that the number indeed belongs to United Utilities, some users experienced alarm when specific details weren't left in voicemails. One user from 14 September 2023 remarked on the sudden cut-off water supply notification, stating their discomfort with the lack of prior warning.

Mixed Experiences and Spam Calls

However, despite the genuine nature of many assertions surrounding this number, several comments indicate ongoing concerns about its perceived reliability. One user from 15 July 2023 reported experiencing persistent spam calls from the number, framing it as a potential scam under the banner of a water company. Similarly, another user, confused by the frequency of calls without clear messages, wondered whether scammers were spoofing the genuine number.

Scams and cold calls seem to be a recurring theme, as noted by the individual who encountered an unsolicited call claiming they owed money for appliances. This prompted immediate suspicion and a quick hang-up when the one with a strong accent requested banking information.

Automated Messaging Concerns

A common theme among the comments is frustration with automated messaging and its shortcomings. Many people reported that, upon receiving calls, there were instances of no messages left or incomprehensible voicemails. For instance, a user on 30 December 2023 expressed dismay over receiving an inaudible voice message left on their answering machine.

Another user, who attempted to clear up confusion after a missed call, found the call to have no valuable response. On 22 November 2023, the user also articulated concerns about silent phone calls where no details were provided.

The Bottom Line

The number 03456723723, associated with United Utilities, appears to play an essential role in communicating crucial updates related to water supply issues. Feedback reflects that many residents, especially in areas dealing with water interruptions, assess these calls as helpful. Consequently, the most prevalent sentiments are mixed—while some appreciate the proactive outreach from the utility company, others highlight the potential distress it could cause due to unnoticed calls or the backdrop of persistent scam attempts.

As one user aptly put it, the automated service could benefit from refining its messaging approach. Better clarity could reduce the anxiety surrounding unsolicited calls and strengthen trust with customers who rely on their information to handle daily water supply matters. The debate continues about how best to navigate calls from 03456723723, as the line between genuine utility communication and spam remains blurred for some.