03456100264
TimeLine☎️ 03456100264 👆 is a valid (Universal Access Number) United Kingdom Phone Number and it is issued by BT. It is part of the phone block 345610 with a prefix of 0345.
When this phone number appears on your Caller ID, it may be in one of these formats:
+443456100264+44 345 610 02640345 610 0264+44-345-610-0264
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0345 610 0264 Tagged as:
TimeLine of events for phone number 03456100264
- Expected callback; verify caller identityMar
2026First Direct prevented fraud callFeb
2026Suspicious call; possible number spoofingFeb
2026Cautious confirmation; genuine customer serviceFeb
2026Caller ID mismatch causes suspicionFeb
2026Verified call from bank numberJan
2026First Direct mortgage inquiry callJan
2026Caller ID labeled First Direct fraudulentJan
2026Confirmed fraud call from First DirectDec
2025Scammer pretending to be FirstDirectSep
2025Verified First Direct; call genuineAug
2025Caller claimed first direct identityAug
2025Multiple calls, not First DirectJun
2025Caller claimed to be legitimateMay
2025Fraud team confirmed legitimate callMay
2025Confirmed call from First DirectApr
2025Legitimate call from First DirectMar
2025Call originated from First DirectMar
2025Unverified call, awaiting promised messageJan
2025Avoid sharing sensitive information securelyJan
2025Positive experience with First DirectDec
2024First Direct phone call reportedNov
2024Received scam call impersonating bankNov
2024First Direct fraud team verificationNov
2024Confirmed genuine number, not fraudOct
2024Legitimate call from First DirectOct
2024Fraud alert linked to First DirectSep
2024Verify incoming calls, beware spoofingAug
2024Suspected scam call impersonating bankJul
2024Received spam call, blocked numberJul
2024M&S contacted about old accountJul
2024False positives wasted my timeJun
2024Verify callers by using official numberJun
2024Woman checks repeated payment statusJun
2024Highly suspicious, recommend blocking numberJun
2024Questioning legitimacy of security requestMay
2024Fraud attempt pretending to be bankApr
2024Warning: likely scam, not legitimateMar
2024Potential scam, fake call alertMar
2024Issue with caller ID displayMar
2024Impersonating First Direct BankMar
2024Warning: First Direct is a scamMar
2024Warning: Fraudulent activity, deceptive attemptMar
2024Received a call from First DirectMar
2024Unwanted calls, confirmed as fraudulentFeb
2024Contact for First Direct Bank.Feb
2024Positive feedback on genuine callFeb
2024Verify unfamiliar numbers before reactingJan
2024Ignore, block potential spamJan
2024Call back using FD numberJan
2024Resolved dispute with First DirectJan
2024Missed calls, suspicious return attemptJan
2024First Direct Bank - secure optionJan
2024Legitimate call from bank's fraud teamJan
2024Positive experience with First DirectDec
2023Valid First Direct phone conversationOct
2023Avoid the product or actionOct
2023Missed call, received voicemail from businessOct
2023Possible scam call resembling bankOct
2023Caution about phone number spoofingSep
2023Accused of being a fraudulentSep
2023Scam call asking for detailsSep
2023Verified First Direct fraud team authenticitySep
2023Possibly a fraudulent phone callSep
2023Caller requested personal information fraudulentlySep
2023Questionable call from Nigerian-sounding ladySep
2023Mistaken for spam call initiallySep
2023Positive experience with First DirectAug
2023Wanted to verify unusual transactionsAug
2023Angry confrontation with fraudulent callerAug
2023Possible scam from unknown callerAug
2023Alert about bank phone numberAug
2023Legitimate call from bank confirmingAug
2023Warning about potential phone scamJul
2023First Direct bank is trustedJul
2023Fraud detected, genuine follow-up callMay
2023Call from First Direct bankMay
2023Do not answer, call bankApr
2023Meaning not clear or distinctMar
2023Vulva domination fantasy expressedMar
2023Call center staff handle bank callsMar
2023Be cautious of bank callsMar
2023Confirmed fraudulent transaction with bankMar
2023Customer relations is immediate priorityMar
2023Received calls from potential scamMar
2023Legitimate call from First DirectMar
2023Contacted FD about suspicious numberMar
2023Verification of bogus FD contactMar
2023Warning: First Direct Scam AlertFeb
2023User found call genuine, not scamFeb
2023Doubts legitimacy, warns of scamFeb
2023Confirming First Direct bank accountJan
2023Security features for M&S cardsJan
2023User skeptical of caller's identityJan
2023Confusion with caller claiming fraudDec
2022Difficult to decipher unclear voicemailDec
2022Positive experience resolving account issueOct
2022Do not answer, call directlyOct
2022Disappointed with outsourced customer serviceOct
2022Multiple questionable calls from "First Direct"Sep
2022Bereavement team recovered deceased debtSep
2022"Warning: not First Direct; potential scam"Sep
2022Potential fraudulent transactions reported. Returned callAug
2022Initial straightforward communication is beneficialAug
2022Contact local branch to verifyAug
2022Scam; pretended to be legitAug
2022Potential scam by fake HSBCAug
2022"Bank with customer-first approach."Aug
2022Follow-up call from First DirectAug
2022Call received, silence, sounds, blockedJul
2022Positive experience with First Direct BankJul
2022Number Of Searches: 1201 Number Of Comments: 105 First Seen: 27 July 2022 General Reputation: positiveThis number has recently been searched from Auchterarder(Perth and Kinross), Pishill Bank(Oxfordshire), Styants Bottom(Kent) and Wenhaston(Suffolk).
03456100264 has 105 comments of which 25 x neutral and 48 x positive and 32 x negative
03456100264 Summary (Read all comments)
Phone number ☎️ 03456100264 👆 is reported as a number used by First Direct, often by their fraud or customer relations teams to contact customers about potential suspicious transactions or account issues. While many calls from this number are genuine, scammers frequently spoof it to impersonate the bank in an attempt to obtain personal or security information. Users are advised not to answer if unsure, avoid providing sensitive details, and always verify calls by ringing First Direct using the number on the back of their bank card. Genuine representatives will understand if you end the call to call back via official channels. Caution is essential as voices, accents, and call quality vary; if anything feels suspicious, do not hesitate to hang up and confirm independently.
Reports on phone number 03456100264
3 monthsI was expecting a call from First Direct, so it wasn’t a surprise when they got in touch. They made sure they had the right person by checking my full name and running me through their security checks first. I’d actually spoken to the same advisor before, after ringing them on a number I knew was genuine. If you ever get an unplanned call like that, best thing is to just end it and ring the number on your bank card yourself. Real banks won’t mind you doing that at all.First Direct4 monthsI got a call from the fraud protection team at First Direct saying there was some dodgy activity on my bank card. They wanted to check if everything was alright.First Direct4 monthsGot a ring from 0345 610 0264 while I was actually chatting with First Direct online. They had mentioned they wouldn’t be ringing me, so this phone call seemed pretty dodgy. Feels like some callers might be faking that number, so I’d be careful and maybe consider it a scam.First Direct5 monthsI called the bank back using a number I found in my app after hanging up. Turns out, it really was them checking on some unusual charges on my card. So yeah, that number is legit.5 monthsI’m pretty sure it was First Direct who phoned me. They wanted to follow up about my mortgage, which seems like a reasonable and usual call to get.First Direct5 monthsMy phone flagged the call as suspicious, so I left it ringing - turned out it was First Direct calling.First Direct7 monthsGot a call from First Direct, didn’t pick up initially but rang them back. They said it was their fraud team trying to get through.First Direct9 monthsSomeone pretending to be first direct, total scam. Better not pick up.10 monthsI missed a call from this number and wasn't sure who it was, so I looked it up here and found out it might be First Direct. I rang them back using the number on the back of my debit card just to be safe, and they said it was definitely them who called.First Direct10 monthsGot a call claiming to be from first direct, but I never gave them any info or confirmed anything with them.1 yearGot 3 calls from this number over the past two days. Didn't pick up. Rang First Direct and they said it aint their phone number.Got 3Rang First Direct1 yearThis number rang me claiming to be from First Direct. I’m always wary of unexpected calls, so I hung up straight away and rang the bank myself to check. In this case, it was a legit call. I’ve labelled it as ‘Safe’ now, but I’d still suggest anyone receiving a call like this to phone the bank using the number on the back of their card to be sure.First Direct1 yearI got in touch with the First Direct fraud team, and asked if it was alright to ring them back on their main number. They were totally okay with it. So, I phoned their main customer service number afterwards, and they confirmed the call was legit.First Direct1 yearIt turned out to be First Direct calling me. I rang their official number to check and they confirmed it was really them.First Direct1 yearHad a real ring from the First Direct team checking over my account. Pretty legit call, no messing about.First Direct1 yearIt was definitely a call from first direct.First Direct1 yearThis lady said she was ringing from First Direct, but as the number showed up blank, I asked if they could send me an email instead. She said that wasn’t possible but promised to send a message. Well, I’m still waiting for that message!First Direct1 yearI got a call from this number saying it was First Direct after I’d contacted them about some suspicious activity on my account. They asked for bits of my DOB and postcode to check, but never ask for your full PIN or login info. Just confirm the bits they know, but NEVER share your passwords or any codes they might ask for. Stay safe!First Direct2 yearsFirst Direct, all good with them.2 yearsGot a ring from First Direct earlier today.First Direct2 yearsThis was a call from First Direct's fraud department. A few days back, I reported something suspicious and my phone flagged their call as fraud. I didn’t pick up straight away once I saw the number was probably First Direct. To be on the safe side, you can ring them back but dial the extension 100100 instead - that’s the number they told me to use in the voicemail message.First Direct2 yearsWithout a doubt, that was the fraud squad from First Direct. I ended the call and then dialled the number on my card, and they confirmed it was legit.First Direct2 yearsToday, I got a ring from this number but didn’t pick up as I had no clue who it was. Shortly afterwards, I got an email from First Direct explaining that the caller was one of their customer service reps. Since I missed the call, they sent the email instead to explain why they called. Turns out it was a genuine call from First Direct after all.First Direct2 yearsI'm pretty sure this was a scam pretending to be First Direct. They called and left a message telling me to ring the number that's on my bank card - classic fraud move. Wouldn't trust it for a second.First Direct2 yearsSomeone rang me saying they were from M&S bank, but when I asked them to confirm their identity, the line just cut off. Oddly enough, I had dealt with M&S bank about a questionable credit card transaction just a couple of days before, so I wasn't totally sure at first. When I called the number back, an automated message came on claiming it was 1st Direct and told me to ring the number on my card. After checking with M&S bank directly, they said they have no connection with 1st Direct, so I’m convinced it was a scam.M & S1st Direct2 yearsThankfully, my call screening picked this up and here’s what the voicemail said when this number rang me on Friday 26/8: “Hello love, just thought I’d send you a message. I’m not like those others who hassle you with nonsense. I’m not here selling anything or running some pizza scheme. I’m genuinely interested.” I’ve since put the number on my block list.2 yearsGot a call claiming to be from M&S, asking to speak with my son who left home ages ago. He used to have an account with them but I’m wondering, have they managed to get hold of his phone details somehow?M & S2 yearsIn my opinion, this surely belongs to First Direct. I rang back using a different line, and they mentioned there had been a transaction they deemed questionable. However, in reality, it was completely legitimate and ended up wasting my time. Just goes to show how often false alarms happen.First Direct2 yearsGot a voicemail from First Direct’s fraud squad telling me to ring my bank. Rang them back and turns out the call was genuine. If you do pick up and still feel a bit iffy, just say you’ll phone back using the official number, not the one they called from. They don’t mind that at all since they’re really trying to help prevent fraud.First Direct2 yearsA lady claiming that her payment from First Direct was unsuccessful and inquiring whether it would be acceptable to attempt the transaction once more.First Direct2 yearsHighly dubious behaviour. Time to put a block on this number.2 yearsSomebody called claiming to be from First Direct and wanted my security info. Banks seriously wouldn’t ask for that, would they?! Seems dodgy to me.First Direct2 yearsGot a call today from someone claiming to be First Direct about weird charges on my debit card. They sounded quite convincing at first but something felt off. Then they sent me a text asking for my full card details, which immediately made me hang up. I checked with First Direct myself and they said it was a scam. It’s shocking that some folks start their day planning to deceive and rob others!First Direct2 yearsThis has gotta be a scam, it’s nothing to do with First Direct.First Direct2 yearsfirst direct never shows the number when they ring and the bank usually sends a text first about any fraud issuesFirst Direct2 yearsActing as though they are First Direct.First Direct2 yearsThis was a strange experience. The number looked like a real FD one, but the person on the line was a very polished woman who asked for me by name. Still, I was suspicious because banks don’t usually call out of the blue. She didn't reveal much except to double check my name, then the call suddenly ended. I decided to call FD Bank back, but on a separate number, and they told me nobody from their side had called me. Just a heads up, scammers can mask their numbers to make it seem like they're calling from a legit company like FD.FD BankFD2 yearsExercise caution with First Direct. They tend to leave your phone line active, which means if you happen to ring the legitimate First Direct number, you'll find yourself back with them once more. It's a con, plain and simple!First Direct2 yearsThis is definitely a con and a scam. It’s not from First Direct at all and I’ve already told Action Fraud about it. Watch out, they already have your name and the last digits of your bank account.First DirectAction Fraud2 yearsGot a missed call from this number earlier but ignored it cause it looked dodgy. Turns out it’s actually First Direct. They even sent me an email saying they tried to get in touch. Still, be wary and don’t trust straight away - spoofing is getting way too common these days!First Direct2 yearsThey keep ringing me nonstop. Checked with my bank and they said they never tried to get in touch - pretty sure it’s a scam.2 yearsGot a ring from First Direct bank earlier.First Direct Bank2 yearsIt was a legit call from First Direct. Didn’t pick up cos of all the bad reviews here, and they ended the call before I noticed it was First Direct. The call was about a mortgage I applied for. Right after missing the call, I got an email asking me to ring them back. So, yeah, the number is real.First Direct2 yearsThis number rang me on my mobile, and I recalled getting calls from it before, supposedly from First Direct. To be sure, I phoned First Direct on my landline using their official contact and asked if they'd recently tried to reach me. The person I spoke to said it was just a survey and nothing urgent to worry about. The number seems legit, but since numbers can be faked, it’s best to double-check by calling First Direct from a different phone, like your partner's or a landline.First Direct2 yearsJust ignore it and block the number straight away.2 yearsGot a call from First Direct's back office security folks. If they tell you to get in touch with them but you’re unsure, just tell them you’ll ring back and use the First Direct number on the back of your card to be certain who you’re speaking to. They’ll recognise your call and put you through to the correct person. Honestly, this bank’s service is spot on.First Direct Bank2 yearsAfter finding out some new details, I’m willing to admit it was a real try to get hold of me from First Direct. I’d been arguing with them about a cash machine withdrawal that I know I did not do. When I looked through my emails earlier today, I spotted a message from them sent around the same time they were ringing me, and I'm happy to say the issue has now been sorted out in a way I’m happy with.First Direct2 yearsGot two missed calls from this number yesterday. I tried calling back but it disconnected straight away, which felt a bit dodgy. They also didn't leave any message.2 yearsFirst Direct Bank - totally trustworthy without a doubtFirst Direct Bank3 yearsI got a call from first direct’s fraud dept about a possible unauthorised transaction, and it was legit. The number looked a bit dodgy so I double checked on the FD app chat to be sure. If you’re ever in doubt, just grab another phone and ring the number on your bank card to confirm.First Direct3 yearsThis is actually the real First Direct Fraud or Digital Tech Team, especially if you’ve recently had problems or spoke to their support and were expecting a callback. They helped me get back into my account and fix a problem with texts not coming through. They don’t give much info upfront and begin by checking things like your birth month and year, plus part of your postcode. Bit strange for sure, but definitely legit...First DirectFraud TeamDigital Tech Team3 yearsActually a real call from First Direct this time.First Direct3 yearsSteer clear of it.3 yearsI got a legit call from First Direct but missed it and they left me a voicemail. I rang back on their regular number and they told me they'd been trying to get hold of me.First Direct3 yearsGot a call from this number claiming to be First Direct. The woman on the phone was quite sharp and sounded really legit. The number looked nearly identical to the real First Direct ones. She chatted a lot but eventually asked for my 'username'. As soon as I refused, the call cut off.First Direct3 yearsThis number defo belongs to First Direct, but there's a possibility scammers might be faking it. Just pay attention to what the person on the phone says and if anything feels dodgy, remember First Direct know you can hang up and ring back to be safe.First Direct3 yearsSounds like a total scammer to me.3 yearsI received a call from this number, and they began probing for my personal information. It was rather disconcerting since they already had my date of birth and postcode, then proceeded to place me on hold for some sort of security verification. Given my suspicions about it being a potential scam, I decided to disconnect.3 yearsSpoke to the First Direct fraud dept and they seemed legit. I confirmed through their online chat on the First Direct website.First Direct3 yearsThis number showed up as the First Direct fraud team, but I never picked up. I phoned First Direct on their official number and they told me they’d left a voicemail for me.First Direct3 yearsA friendly lady said she was from First Direct and asked for my passwords!! Sounds like a scam to me. I’ll just call the number on the back of my bank card to check with them myself.First Direct3 yearsGot a call from a woman with a heavy Nigerian accent telling us to verify some account transactions by going through security checks. It all sounded super dodgy so we just ended the call straight away. If these calls are legit, they seriously need to improve how they come across.3 yearsCheers - I was this close to ignoring it thinking it was just another spam caller.3 yearsFirst Direct - legit caller for sure3 yearsI couldn’t believe it was actually First Direct calling. They wanted to check some payments I’d made that showed up as odd. Still, they really need to improve - the person who rang me sounded like English wasn’t their first language, which made me suspicious. I ended up just hanging up and opening my banking app, which was also locked. That made me ring the number on the back of my card straight away.First Direct3 yearsAbsolute nightmare!!! 🤬 Got a call from a woman with an Indian accent saying she’s from First Direct’s fraud team. That was all she said, nothing else.First Direct Fraud3 yearsGot a call from someone claiming there was suspicious activity on my account. Said they were with First Direct but the accent was awful, barely understood a word. Really felt like one of those Nigerian scams. Just blocked the number. Definitely a con.First DirectNigeria3 yearsHave a look at the 2 posts rated blue about 9 or 10 below here. They might help you avoid hassle. Just remember, theres a big difference between an actual scam number and one that gets spoofed. This’s a legit First Direct number but like all banks it can be spoofed by crooks trying to sneak into your account. Fake scam numbers tend to be random computer made UK landlines. Spoofing means real business numbers get cloned by bad people. Most calls from business numbers are trustworthy, but not all of them. Stay careful!First DirectUK3 yearsGot a legit call from First Direct, they were just checking with me about some recent transactions I did.First Direct3 yearsSaid they were from first direct but it’s a fake number, looks like a scam so watch out…First Direct3 yearsTotally legit First Direct here.First Direct3 yearsProper fraud dept. Got a call after I attempted a payment that got marked as weird activity.3 yearsCalled by First Direct. Legitimate ring.First Direct3 yearsI answered the call but no one spoke. I then rang First Direct myself and they said yes, they had called me. Probably best to avoid picking up from this number and just ring First Direct directly to check if it's genuine or not.First Direct3 yearsCalled from First DirectFirst Direct3 yearsBefore long, my control over your vulva will be complete. We've been anticipating this full take-over for ages xxx3 yearsIf you ring your bank to confirm whether a call is legitimate (like mentioned below), the people in the call centre should be able to tell if the bank is actually trying to get hold of you and will either put you through to the right team or sort it out for you. Bear in mind, the call centre might not know every single number the bank uses. Even if they say it’s a scam attempt, that doesn’t always mean the number itself is dodgy. Spoofing real business numbers is a massive issue for companies and their clients - banks especially!3 yearsFirst Direct here aswell. Like others mentioned, it was their fraud team checking a payment made on my card. I called them back using the main FD number and they said the call did come from them.First Direct3 yearsFirst Direct Custumer Relations SquadFirst Direct Customer Relations Team3 yearsGot a call from First Direct. Legit, they left me a voicemail.First Direct3 yearsI got in touch with FD securely to check if this number belongs to them because I got a voice message with a strong Indian accent saying it was FD. Someone from FD told me to block it straight away. Also, watch out because I got a text that looked like one you'd get about FD balances, saying a mobile number 0787*** would call about FD Fraud. This seemed a bit off, so I sent that mobile number over to FD's secure team and they said they've never seen it before.Financial Department3 yearsI got in touch with FD (through a secure channel) to check if this number was theirs because I got a voice message in broken Indian-English saying it was from FD. The person at FD told me to block the number. Also, watch out because I received a text that looked similar to past FD balance alerts, warning me that a 0787*** mobile would be calling about FD Fraud. This seemed strange, so I sent the number to FD’s secure team and they said they’ve never seen it before.FDFD Fraud3 yearsI can confirm this is a scam pretending to be from First Direct, the bank told me so. Don’t trust any green text messages, they’re obviously from the fraudsters. Always check with your bank using the official number they give you.First Direct3 yearsGot a call from First Direct Mortgage team, seemed legit to me. Don't get why some folks reckon it's a scam? They were chatting about mortgage late payments, so definitely don't ignore calls from that number, it'd be daft.Mortgage DepartmentFirst Direct3 yearsPretty sure it’s a con, anyone saying it’s real around here is probably in on it.3 yearsYeah, it's definitely First Direct calling.First Direct bank4 yearsGot a call supposedly from First Direct card security, something to do with M&S.First DirectM & S4 yearsThey said they were from First Direct, but why were they not ringing from the usual 03456 100 100 number? I asked for some kind of ID or proof and they just ended the call on me.First Direct4 yearsGot a call from a woman claiming she was from 'fraud'. I asked her which fraud? She just kept saying fraud. So I pressed, which company fraud dept? Again, just fraud. Then I asked her straight, what exactly do you want? And she just hung up?? If this really was First Direct, they seriously need to sort out their team. I’ve always thought their phone support was ace, but this was a big let down.First Direct4 yearsCant really hear what the caller said in the voicemail, sounded like they were bored or something. They only rang twice so im guessing its a scam.4 yearsFirst direct rang me about a problem with my closed account. They offered me the chance to ring them back, which felt legit. They didn’t ask for any banking info on the call and have sent me an email with all the details we talked about.First Direct4 yearsThis isnt First Direct - just ring them on their actual number - DONT PICK UPFirst Direct4 yearsSpoke to First Direct, and yes, it’s legit - I checked quickly through their banking app chat. But I’m pretty let down they’ve moved their customer service to India. I always liked their UK call centres, and the hassle I had today with the new setup was really frustrating.India4 yearsOver the past few days, I've had 6 calls from this and some alike numbers saying they're from first direct. I always notice the '44' at the start and think it’s probably a scam. Still, if I think the call might be real, I always ring back. Every time, they say they're from the fraud department.First Direct4 yearsFirst Direct called me, it was the bereavement dept, really genuine but they wanted to sort out my late dad’s credit card debt.First Direct4 yearsThis is a total scam - definitely not from First Direct.First Direct4 yearsFirst Direct left a voicemail for me, so I rang their main number from another phone. They said there might be some dodgy transactions on my card.First Direct4 yearsFirst Direct calling again.First Direct4 yearsI got a call from someone saying they were from HSBC about checking my account. At first, I thought it was a scam, so I headed down to my local branch to make sure. Turns out, I’ve been putting in quite a bit of cash lately and they just wanted to confirm where it was from. If you’re unsure about a call like this, it’s safest to pop into your branch or use the online chat on the app to double check.HSBC4 yearsTotally a scam. The bloke claimed he was with First Direct. I asked for his address and he told me he was in Bangalore.First DirectBangaloreSubmit Your Own Report (0345 610 0264)
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If you want to return a call to ☎️ 03456100264 👆, it will cost you £0.16 per minute on landline and between between £0.03 to £0.65 per minute on mobile. Additionally, there might be a connection charge of £0.23.
About 03 Numbers
Several organizations adopt 03 numbers instead of the more expensive 08 numbers. For instance, a number of public sector bodies have transitioned from 0845 numbers to 0345. The price of calls is no more than calls to geographic numbers (01 or 02). Call charges are influenced by the time of the day, and most providers provide call packages that allow calls free of charge at specific times of the day. The cost of calls from mobiles vary depending on the chosen calling plan. Generally, these calls are incorporated in free call packages.
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