Consumers Warned Over Scam Calls From Phone Number Claiming to be Lloyds Bank

A concerning number of reports have emerged from the public regarding unsolicited phone calls and messages from the number 0345 072 5555, which fraudsters claim is linked to Lloyds Bank. Many consumers assert that they have been victims of scams, leading to heightened vigilance among the public.

A Pattern of Deception

Several people have shared their experiences of receiving calls where the caller claimed to be from Lloyds Bank, insisting there was suspicious activity on their accounts. Comments indicate that the callers were either pushy or evasive when questions were raised or when call recipients expressed doubt about their legitimacy. A common theme in these reports is that the callers had personal information, such as a recipient's first name or last four digits of their debit card, which raised alarms.

One user reported, "I received a call claiming to be from Lloyds bank. The caller knew my name and the last digits of my account. When I requested verification, they became aggressive and hung up." This sentiment was echoed by many, highlighting that if such information is shared, it can make individuals feel less inclined to terminate the call.

Bank Protocol Ignored

Consumers were quick to point out a crucial detail: legitimate bank representatives do not contact customers by phone without prior communication through letters or secure text messages. One person commented, "Just remember, banks DON'T RING YOU!" This remark reflects the understanding that consumers should not divulge personal information over calls.

“Claiming to be from the Lloyds fraud department, the caller asked for my sort code and account details," another wrote. "The moment I said I’d call back using the number on my card, they became agitated."

Such interactions have led to calls being labelled as "definitely a scam", urging anyone receiving similar calls to hang up immediately and contact the bank through a verified channel.

Widespread Concern

The issue has escalated to the point where certain users reported blocking the number entirely due to relentless harassment. "They just won’t stop calling," one frustrated individual expressed. "I’m going to block them after multiple calls, all pushing for personal details."

A recurring warning throughout the discussions is that scams are becoming increasingly sophisticated, leading to fears that unsuspecting victims may fall prey to these thieves. A commenter stated, "I thought it was genuine but quickly realised it wasn't when they asked questions I had never been asked before – it felt off."

Reports of Text Scams

The concerns are not limited to voice calls; alarming reports of text messages claiming to be from Lloyds Bank circulated widely. These texts claimed suspicious transactions had occurred and urged recipients to call the same number, further demonstrating the fraudulent activity at play.

One user revealed their experience: "I received a text saying to call this number or my standing orders would be cancelled. I don’t even bank with Lloyds! Ignored it and reported it." This serves as a cautionary tale for those who might receive similar unsolicited messages.

Responding to Suspicions

In light of the worrying number of reports, it is essential for consumers to remain cautious and take active measures to validate the callers’ claims. "If you have doubt about a call from a company, then just call them back." this strategy, as suggested by several respondents, may protect individuals against falling for these scams.

Furthermore, calling back using verified numbers—like those printed on bank cards—can confirm if the communication was genuine. When faced with uncertainty, seeking assistance directly from the institution in question is advisable.

Conclusion

Consumers are strongly advised to remain vigilant about unsolicited calls and text messages from numbers claiming to represent recognised institutions like Lloyds Bank. The rising tide of scams surrounding the number 0345 072 5555 illustrates a significant issue in financial security today. Always verify and protect personal information, and if you suspect fraud, report it to the relevant authorities immediately.

The advice is clear: Do not give out personal information, report suspicious activity, and contact your bank directly using known contact details. Stay safe and informed.