03450724281

Phone rings but nobody says a word, then suddenly the call just drops.

The call got dropped, so I rang back but couldn’t hear anything, then I just ended the call.

Got a call from a guy with a foreign accent claiming he was ringing from SSE. He mentioned the postcode of my rental place and said it was just a “courtesy check” to confirm my details were right. That immediately set off alarm bells since SSE or SWALEC usually send a letter if there's an issue. He then asked for my full name and DOB, which I refused to give, telling him I wouldn’t share personal info on the phone and that I was going to carry on with my tea. Then I just hung up. Really makes you wonder how they got hold of that info in the first place.

Last week I’ve been getting around 3 to 5 calls daily from this number. I’ve ignored most at first but picked up a few times. Every single call they’re looking for somebody who isn’t me. I told them to take me off their list but then just 20 minutes later, they called back again. It’s honestly getting ridiculous now.

Honestly, some people act so strange. All they want is a meter reading, you know, just to make sure they bill you properly. It's not like they're after anything else.

They keep calling me non stop about a smart meter, I never asked for one! Really feeling harrased by these constant calls now.

This number keeps ringing even when my husband’s at home days off. They keep asking for me and saying I somehow asked them to call, which is rubbish. Totally annoying!

Got a call from someone claiming to be with Swalec Smartmeters, but it felt fishy to me. They kept pushing about checking my meter and seemed a bit too eager to get my details. Didn’t sound legit at all, so I decided not to share anything. Worth being careful with these calls!

I keep telling them to remove me from their call lists but they just won’t stop! It’s getting really annoying now!

Haha, honestly, such a pain! No way am I getting any of those new smart phones, just not interested at all. Totally a hassle, I’m saying no.

Haha, honestly, what a pain! We really don’t need another fancy smartphone cluttering up the place. No thanks, not interested at all.

Got a call at quarter past nine on a bank holiday Monday. I wouldn’t usually mind, but it’s a shame since the UK barely has any bank holidays compared to other places - let us have a proper break!

Had a couple of calls from SSE, I told them straight away I wasn’t interested in a Smart Meter and asked them to stop ringing me. They didn’t listen and kept ringing back again. Ended up blocking the number in the end.

I got calls from this number, which turned out to be from SSE. They rang me five times over the course of a couple days. When I picked up, they kept insisting that installing a smart meter was compulsory, which was blatantly false. I swear these were just sales calls, and we did sign up to the TPS, so they really shouldn't have been bothering us like that.

Even though I'm signed up with the TPS, this number keeps ringing me up over and over. From what I know, making these kinds of calls is actually against the law.

This afternoon I got a call claiming to be from SSE, saying they needed to set up a time to swap out my current meter for one of their "Smart" meters. They asked me to say my full name, then started to request more personal details. I told them I wasn’t comfortable sharing that info, and the caller wasn’t very understanding at all. They said if I wanted the meter, I could just book online, but sounded quite rude and annoyed. We’re always warned not to give away personal stuff to strangers on the phone, so why does SSE keep doing this? It feels really off. Plus, calling them Smart meters seems a bit cheeky when you can’t even use them if you decide to switch to a different supplier!

I got a voicemail from some robot voice talking about smart meters. It cut off halfway through, but it was pretty clear it was just a sales call pushing something pointless. Didn’t bother listening any further and just blocked the number.

For anyone scrolling through these reviews about dodgy phone calls and the constant push to sell "smart meters" despite saying "no thanks", just remember SSE are actually following the UK Government’s plan to get smart meters installed by 2020. https://www.gov.uk/guidance/smart-meters-how-they-work I’m not saying SSE’s phone tactics are perfect but some folks on here sound a bit too high and mighty about it.

I cant stand getting calls from SSE all the time, its gotten to the point where it feels like harrassment! Since I put my phone on silent when working, I never pick up. I did file a complaint through the Telephone Preference Service about their nonstop calling, and they said they'd deal with SSE. If you’re on the TPS list, companies arent allowed to ring you for marketing stuff.

SSE keeps ringing me non stop. I told the guy on the phone to take me off their call list, but he just won’t do it and even says he’s not trying to sell smart meters, which is rubbish. I tried their website and messaged their customer support via live chat. They assured me they removed my details from all marketing lists, including smart meters, but the calls still won’t stop. I also sent them a proper complaint email but haven’t received a single reply. Just today, I tweeted at them, saying we’re done with SSE since they can’t even handle a simple request about marketing preferences. It’s honestly left me with no trust in them at all, and I’m counting down the days until I can cancel. I’m pretty sure it’s actually against the law to ignore a do-not-contact request, but obviously, they don’t care.

I get that those smart meter calls can be a proper nuisance, but honestly, it’s not like SSE decides to bombard us with them. The whole thing’s actually because the UK Government is making power companies put those meters in. So if you’re fed up with the calls, the ones to moan at are the folks in government. Maybe try writing to your MP if you reckon they should rethink this policy.

I got calls three times just yesterday and have had them before, too. I don’t want a smart meter, and if I ever do, it’ll be on my own terms after I’ve done proper research and chosen a supplier myself. From chatting with people who have smart meters, I found out every supplier insists on fitting their own version when you switch, so there's no universal smart meter used by all. It feels daft, especially when energy conservation should be a priority, and this coming from an energy company no less. A mate of mine ended up with a smart meter that’s now useless unless they switch back to the original supplier - and by then, the tech might be outdated anyway. I’ll keep an eye on how this develops, but it seems mainly to serve the suppliers, who’ll probably save money by ditching meter readers - who, sadly, might lose their jobs because of it!

Got a call pushing smart meters on me... not interested at all!

I’m overseas at the moment and keep getting calls from this number, anyone knows who it might be?

SSE have been on the phone again, trying to badger us into getting a new smart meter installed... Absolutely NOT! I'm not keen in the least! For anyone still pondering the decision, allow me to share a few reasons I’m firmly against these gadgets: Firstly, these smart meters transmit your energy consumption data wirelessly to their servers. There's a genuine risk that this information could be intercepted, accessed, or even modified by cybercriminals down the line. Just think about it: if hackers, or even SSE themselves, can pinpoint when you’re not using electricity, it tips them off that you might be out and about - perfect timing for a burglary. And don't even get me started on the potential for your billing to be messed with in a malicious act. Moreover, numerous reports indicate that many of the new smart meters aren’t properly installed, increasing the risk of fires. This is largely due to energy companies racing to roll out these devices and hastily training numerous new installation staff on the job. As for the supposed advantages of having a smart meter, I find them utterly pointless. I’m well aware of the energy consumption of my appliances; it’s clearly labelled on them! I'm already making concerted efforts to minimise my energy use. Being aware of the cost every minute will do nothing but add to my worries, rather than help me save even more.

Annoying phone call
Sse

Honestly, those so-called smart meters aren't all that clever. It's a bit of a waste of time trying to convince anyone. They’re really pretty useless, if you ask me. Caller, you might want to stop bothering and focus on something more important, like lowering the bills instead!

Honestly, if SSE actually gave a toss, they might save loads by stopping those annoying calls and all the telly ads.

Got a call today from this energy company. The woman on the line sounded Asian and was clearly reading off a script. They get nudged by their screen to keep chatting, but honestly just be polite and say you’re not interested. Then just hang up. They're just doing their job, even if it’s a bit annoying for us. Stay calm and firm, don’t let it bother you. It’s your call to end it whenever you want. Easy as that!

I've gone ahead and blocked the number now. Whether it’s SSE or some other company, they’re seriously annoying. If someone actually wanted to change their meter, they’d just ring the right service themselves instead of getting bombarded with these calls nonstop.

Every day, this number rings my landlines a couple of times. I never pick up, but I'm starting to get really annoyed with it.

My husband just got a call from this number, supposedly from 'Southern Electric.' The bloke on the phone had a thick Geordie accent and was asking if we wanted to switch our meter for a new one. Felt a bit dodgy, so we just hung up. Watch out for this one!

I didn’t pick up ‘cos the number looked strange. Later, I got a voicemail but it was just some recorded message when I listened to it. I’ve gone ahead and blocked this number now.

I get calls from this number at least twice daily, but when I pick up, no one answers. Anyone know who it is?

I'm now on the receiving end of their calls. Quite unfortunate, as I'm anxiously awaiting some test results from the hospital, which has added to my stress levels. 😟 They attempted to reach me twice yesterday and once again this morning. Thankfully, I've got a handy app on my phone that automatically filters out these intrusive calls, so they just pop up in my missed call notifications. After investigating who these bothersome individuals are, I’m opting to block them permanently. Additionally, I've decided to switch my energy provider from SSE for good.

Someone called about a smart meter, but I didn’t feel they were legit so I held back on sharing any personal info.

I believe this call is an automated message regarding PPI claims. Quite frankly, it’s nothing but a bother and should really be disregarded. If it starts happening frequently, it would be wise to add the number to your blocked contacts.

Twice now I've had calls from this number about swapping out a meter at my place. They keep asking for my account number and postal address. When I question why they need my account number, they say it's so they can check my account before booking a date for the meter switch. I've even asked them to send a letter with details about the meter change, but they say they can’t do that without my account info. It feels off, since before they used to just send a letter with the date and a phone number if you wanted to reschedule, no mention of needing addresses or account numbers. Honestly, I'm not sure if this is legit or a scam.

Got a call from this number but I ignored it since it was unfamiliar. Turns out it was SSE trying to get me to have a smart meter fitted, even though I’ve already said no thanks. Really didn’t like getting the call, especially as I was having a shower at the time! I’m with the others here, it’s pretty poor form from SSE, who I thought were quite reliable, not to leave a voicemail. I reckon it’s because leaving messages costs them extra or something.

Got a call about setting up a smart meter from Scottish Hydro, sounded completely legit.

Got a call from this number earlier today. Normally I don’t pick up unknown calls and prefer to screen them, so I decided to check online who it might be. Looks like it's from SSE. A while back I actually submitted a form on their site about getting a smart meter, so I was expecting contact from them. What annoyed me was they didn’t leave any voicemail or say who they were, which was pretty disappointing. I’ve now saved the number in my phone under ‘smartmeter’ so I’ll know to answer if it rings again. Honestly, if they’d identified themselves properly, I wouldn’t have hesitated to pick up straight away. Bit frustrating, really.

I don’t get why SSE would be asking for my birthday? Seems dodgy to me, not sure it’s even really them. Feels like they’re just trying to get personal info.

I had your number before, but now I’ve got it again and just hung up the phone.

It's legit, comes from Southern Electric.

Got a call supposedly from SSE saying they wanted to book me in for a Smart meter fitting. Something about it felt off, not sure it was legit.

Got a call on my mobile but when I checked the voicemail, it just said their opening hours and nothing about who they were. Bit strange really.

Today at 11:09, I got a call from a number claiming to be SSE Southern Electric. The bloke said his name was Brett. Not sure if it’s legit or just some dodgy sales call. Anyone else had this?

The caller was just breathing really heavily, which felt pretty worrying.