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02082667989

☎️ 02082667989 👆 is a valid (Landline) United Kingdom Phone Number and it is issued by Vodafone Ltd (C&W). It is part of the phone block 208266 with a prefix of 020. The area code 020 originates from London.

Your Caller ID may represent this phone number uniquely, such as:

+442082667989+44 20 8266 7989020 8266 7989+44-20-8266-7989

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020 8266 7989 Tagged as:

dhl interflora china hmrc hong kong india eu dpd uk australia

TimeLine of events for phone number 02082667989

  • Suspicious call, hung up, blocked
    Apr
    2025
  • Suspected scam, avoided answering call
    Apr
    2025
  • Received spam call; got email
    Mar
    2025
  • Voicemail scam impersonating Interflora
    Mar
    2025
  • Interflora email delay notification received
    Jan
    2025
  • Legitimate call about delivery confirmed
    Jan
    2025
  • Legitimate delivery call from Interflora
    Dec
    2024
  • Legitimate call regarding order delay
    Sep
    2024
  • Legitimate call about Interflora order
    Sep
    2024
  • Report scam call immediately
    Aug
    2024
  • Delivery status for Interflora order
    Aug
    2024
  • Didn't answer unknown caller
    Aug
    2024
  • Genuine call about flower order
    Apr
    2024
  • Interflora informs of delivery changes
    Apr
    2024
  • Interflora scam call, already delivered
    Mar
    2024
  • Scammers pretend to be Interflora
    Mar
    2024
  • Expresses concern about DHL scam
    Dec
    2023
  • Warning: Possible scam detected alert
    Dec
    2023
  • Suspicious call, likely not legitimate
    Nov
    2023
  • Suspicious silent call, potentially scam
    Jan
    2022
  • Warning of DHL delivery scam
    Jun
    2021
  • DHL scam impersonating package delivery
    May
    2021
  • Positive experience with DHL
    May
    2021
  • DHL possibly involved in texting scam
    May
    2021
  • Received potential scam call from 02082667989
    May
    2021
  • Warning about potentially fraudulent call
    Apr
    2021
  • DHL regarding import duties payment
    Apr
    2021
  • Legitimate DHL call, overseas package
    Apr
    2021
  • DHL contact for import duty
    Apr
    2021
  • DHL asking for payment scam
    Mar
    2021
  • DHL asking for tax payment
    Mar
    2021
  • Warning about parcel import scam
    Mar
    2021
  • DHL, HMRC, payment phone scam
    Mar
    2021
  • Legitimate import duty delivery service
    Mar
    2021
  • Requests for customs duty payment
    Mar
    2021
  • Warning about parcel delivery scam
    Feb
    2021
  • DHL collecting import duties online
    Feb
    2021
  • User alleges fraudulent financial activity
    Feb
    2021
  • Suspicious call regarding DHL package
    Feb
    2021
  • Warning: possible scam, verify legitimacy
    Feb
    2021
  • Concern about fraudulent DHL call
    Feb
    2021
  • DHL scam warning mentioned here
    Feb
    2021
  • DHL simply doing their job
    Jan
    2021
  • Verified and paid import duty
    Jan
    2021
  • Received fake call from scammers
    Jan
    2021
  • Spam pretending to be DPD
    Jan
    2021
  • Recognized phone scam from "Mr. Bivik"
    Jan
    2021
  • Warning about potential scam imposters
    Jan
    2021
  • Unexpected delivery request, suspicious behavior
    Dec
    2020
  • Suspicious foreign call alleged dues
    Dec
    2020
  • DHL scam call during holidays
    Dec
    2020
  • Fake DHL call, report number
    Dec
    2020
  • Suspicious DHL call, possible scam
    Dec
    2020
  • DHL scam caller was cut off
    Dec
    2020
  • Call from fake DHL number
    Dec
    2020
  • Caution against DHL shipping scam
    Dec
    2020
  • Suspicious scam order from China
    Dec
    2020
  • Received suspicious DHL tax call
    Dec
    2020
  • Be cautious of unsolicited calls
    Dec
    2020
  • Fake DHL call for payment
    Dec
    2020
  • Questioning legitimacy of DHL message
    Dec
    2020
  • Beware of fake DHL scams
    Nov
    2020
  • Positive experience with DHL customer service
    Nov
    2020
  • Suspicious call requesting tax payment
    Oct
    2020
  • Possible scam from fake DHL
    Oct
    2020
  • Suspicious call about customs fee
    Oct
    2020
  • Received suspicious call about payment
    Oct
    2020
  • accusation of potential scam practice
    Oct
    2020
  • Suspicious call regarding parcel payment
    Sep
    2020
  • Suspected fake DHL customs charge.
    Sep
    2020
  • Questioning legitimacy of import charges
    Sep
    2020
  • Legit call about DHL invoice
    Sep
    2020
  • Questioning authenticity of customs charge
    Sep
    2020
  • Emails contain suspicious content tqdm
    Sep
    2020
  • Received suspicious call requesting payment
    Sep
    2020
  • DHL overcharging for delivery parcel
    Sep
    2020
  • Warning about fake DHL call
    Sep
    2020
  • Asian man scam DHL £20
    Sep
    2020
  • Suspicious DHL call requesting payment
    Sep
    2020
  • Received suspicious call from DHL
    Aug
    2020
  • Questionable call about customs tax
    Aug
    2020
  • User experienced fraud, same complaint
    Aug
    2020
  • Possible scam involving package fees
    Aug
    2020
  • Received suspicious calls from DHL
    Aug
    2020
  • User had unsettling call, wants compensation
    Aug
    2020
  • Received suspicious call from DHL
    Aug
    2020
  • Suspicious call regarding DHL package
    Aug
    2020
  • Legitimate number, received scam call
    Aug
    2020
  • Received suspicious call claiming DHL
    Aug
    2020
  • Received scam call from DHL
    Aug
    2020
  • Received suspicious call from India
    Jul
    2020
  • Possible scam call from DHL
    Jul
    2020
  • Suggests verifying DHL duty payments
    Jul
    2020
  • Suspicious call from alleged DHL
    Jul
    2020
  • Suspicious phone calls from DHL
    Jul
    2020
  • Suspicious calls for payment details
    Jul
    2020
  • False delivery attempt, possible scam
    Jul
    2020
  • Unpaid fees despite item delivered
    Jul
    2020
  • Repeated unwanted hang-up calls
    Jul
    2020
  • Regarding DHL and import taxes
    Jun
    2020
  • Suspicious contact claiming import taxes
    Jun
    2020
  • Possible DHL scam call warning
    Jun
    2020
  • Received suspicious call from DHL
    Jun
    2020
  • Suspicious request for high fees
    Jun
    2020
  • DHL confirmation emails and texts
    Jun
    2020
  • Beware of scam impersonating DHL
    Jun
    2020
  • DHL import customs tax payment
    Jun
    2020
  • Suspicious call about import tax
    Jun
    2020
  • Doubtful DHL phone call scam
    Jun
    2020
  • Verified legitimate DHL duties invoice
    Jun
    2020
  • Multiple abrupt calls, frustrating situation
    Jun
    2020
  • DHL scam, parcel info stolen
    May
    2020
  • HMRC scam call, hung up
    May
    2020
  • Ignored unknown, assumed scam call
    May
    2020
  • Suspicious voicemail claiming DHL payment
    May
    2020
  • Missed call, no voicemail left
    May
    2020
  • Fake DHL customs payment scam
    May
    2020
  • Legit DHL, pay online only
    May
    2020
  • Received suspicious call about customs
    May
    2020
  • Scam, fake DHL fee demanded
    May
    2020
  • Suspicious DHL call, checked here
    May
    2020
  • Fake DHL scam call warning
    May
    2020
  • Scam call; suspicious DHL parcel
    May
    2020
  • Avoided DHL scam; no text
    May
    2020
  • Scam call warning, verify independently
    May
    2020
  • Suspected scam involving customs fees
    May
    2020
  • Suspected scam; fake DHL call
    May
    2020
  • Scam call pretending DHL import duty
    May
    2020
  • DHL scammer exploiting company database
    May
    2020
  • Scam call demanding £17 payment
    May
    2020
  • Fake survey, blocked number, grateful
    May
    2020
  • Suspicious missed call, potentially scam
    May
    2020
  • Potential DHL scam, blocked number
    May
    2020
  • Warning: Possible DHL scam
    May
    2020
  • DHL scam warning, fake website
    May
    2020
  • Indian woman DHL scam alert
    May
    2020
  • Fake DHL scam; very convincing
    May
    2020
  • Fake DHL, strong Indian accent
    May
    2020
  • Scam call pretending DHL package
    May
    2020
  • DHL scam with heavy accent
    May
    2020
  • Beware potential spoofed scam number
    May
    2020
  • Suspected DHL scam call warning
    May
    2020
  • DHL scam call, no package
    May
    2020
  • Customs scam call; parcel okay
    Apr
    2020
  • Scam call intercepting DHL parcels
    Apr
    2020
  • Caller falsely claims DHL parcel
    Apr
    2020
  • Questioning £16.10 voicemail request reason
    Apr
    2020
  • DHL-related phone scam alert
    Apr
    2020
  • Fake DHL import fee scam
    Apr
    2020
  • DHL scam call, did not respond
    Apr
    2020
  • DHL scam, fake invoice claim
    Mar
    2020
  • Scam call demanding fake tax payment
    Mar
    2020
  • Suspicious Interflora call; hung up
    Mar
    2020
  • Order dispatch confirmation from Interflora
    Feb
    2020
  • DHL call confirmed, customs paid
    Feb
    2020
  • DHL import tax payment service
    Feb
    2020
  • Interflora called, left voicemail
    Feb
    2020
  • DHL scam, broken English suspicion
    Feb
    2020
  • Blocked call; suspicious DHL connection
    Feb
    2020
  • Fake claim, impersonating Interflora
    Feb
    2020
  • Legitimate DHL; customs charges due
    Feb
    2020
  • Legitimate DHL call, customs charges
    Feb
    2020
  • Legit DHL call, customs charges
    Feb
    2020
  • Scam call claiming DHL fees
    Feb
    2020
  • Ban these phone scammers
    Feb
    2020
  • DHL demands import fees upfront
    Feb
    2020
  • False customs fee claim, hung up
    Feb
    2020
  • Suspicious DHL customs fee call
    Feb
    2020
Number Of Searches: 1202 Number Of Comments: 161 First Seen: 06 February 2020 General Reputation: negative

This number has recently been searched from Sheffield(Cornwall) and Yeo(Devon).

02082667989 has 161 comments of which 43 x neutral and 89 x negative and 29 x positive

SHARE YOUR EXPERIENCE - LEAVE A COMMENT

02082667989 Summary (Read all comments)

Phone number ☎️ 02082667989 👆 is reported as a number frequently associated with calls claiming to be from DHL or Interflora regarding parcel deliveries and import duties. Experiences vary; some report legitimate notifications about customs charges and delivery updates, while many identify it as a scam where callers have detailed parcel information but then request payment details or immediate phone payments. Callers often have strong foreign accents, typically South Asian, and some leave confusing or unintelligible messages. It is advised to never provide payment or personal details over the phone, to verify charges directly via official DHL websites using tracking numbers, and to be cautious of unsolicited calls, especially if no prior email or text confirmation was received. Blocking the number and reporting suspicious activity is recommended.

Reports on phone number 02082667989

1 year
They rang me for just a couple of seconds and then cut off. No idea who it was or what they were after, so I just blocked the number.
1 year
That number +441344935367 looks dodgy to me. I didn’t answer because I didn’t know who it was, and after reading some other folks’ feedback, I’m happy I left it alone. Seems like a scam to me.
1 year
My phone flagged it as possible spam, so I let it ring out. Then I got an email not long after saying there’s a hold-up with my Interflora delivery.
1 year
I got a voicemail saying it was Interflora and to have a look at my email. They even gave me an order number and used my full name. Since I hadn’t ordered anything lately, I got in touch with Interflora and they said they had no record of it. Seems like a scam to me, not sure what the aim was though.
Interflora
2 years
Got a call from Interflora saying my order was delayed, and they told me to check my email for more details.
Interflora
2 years
Got a genuine ring from Interflora about a parcel I was expectin.
2 years
Got a proper ring from Interflora regarding a parcel arriving.
Interflora
2 years
Got a real call letting me know the interflora delivery was running late.
2 years
I got a genuine call from Interflora about a recent order I made.
Interflora
2 years
Total scam, just a dodgy call.
2 years
Just got a message about my Interflora order, looks like the delivery status has changed. Fingers crossed it arrives soon!
Interflora
2 years
I usually don’t pick up calls from numbers I don’t know, so I left the call from 02082667989 unanswered. No idea what they wanted or why they were ringing.
2 years
Got a call from Interflora about a flower order I made. The person seemed legit and gave me my order number to confirm it was really them.
Interflora
2 years
This call was definitely legit from Interflora about some updates on the flower delivery I had ordered. Initially, I suspected it might be a scam and ended the call, but they rang back, left a voicemail, and then followed up with an email explaining everything.
Interflora
2 years
Got a call from someone saying they were from Interflora, but their English was so bad I could barely understand what they wanted. Pretty clear it was a scam since my flowers had already been delivered.
Interflora
2 years
Now they’re not just faking DHL calls, they’ve switched to acting like they’re from Interflora instead.
3 years
Like someone else mentioned, I’m worried those positive reviews might be from the scammers themselves. I didn’t receive any DHL package from abroad but they still gave a number. Paying AFTER delivery? That’s rubbish, it never works like that. If you’re not sure, just look at the official app and if it doesn’t show anything, then there’s nothing to worry about. Watch out for those glowing comments here - they’re probably fake too.
3 years
Totally a scam, watch out!
3 years
After seeing all the comments here, it really sounds like some people have been tricked. Got a call from this number today and I’ve never bought anything from overseas, so I don’t think I owe any customs fees or anything like that. Definitely feels like a scam to me!!!
5 years
Got a silent call, and then it just hung up after a bit. Definitely a SCAM!
5 years
Beware of a fake DHL call.
5 years
Looks like a scammer posing as DHL to trick people.
5 years
Got a call from DHL about some import fees. Seemed pretty legit.
5 years
heard dhl got hit with a text scam too, asking for like £54 or something, pretty dodgy if you ask me.
DHL
5 years
I just got a call from 02082667989 and it sounded like a total scam to me! Can someone please assist?
5 years
Received a rather perplexing call from an Asian lady whose accent made it rather difficult to follow the conversation. She claimed to be from DHL, but only fessed up when I pressed her on it. She insisted that I owed a customs fee to DHL. I had indeed recently received a parcel from Japan through them, and she seemed to have quite an insight into my order. However, I made it clear that I don't transact with anyone over the phone claiming to be from a courier service. I suggested that if there was any payment due, they should send me a written notice. Now, while it’s possible she might be on the level, my digging around indicates that DHL typically collects any dues prior to delivery or sends out bills via email. This has all the hallmarks of a potential scam or fraud. Just a heads up to everyone-stay vigilant!
JapanDHL
5 years
Got a call from DHL saying it’s about import fees and taxes. They told me I’d get a ref number to use on their website to sort the payment, so there’s no need to pay them by phone.
DHL
5 years
This was a genuine call from DHL. They said I needed to pay for a parcel that’s coming from abroad. I checked online and paid on the official DHL site. No need to stress about it. ??
DHL
5 years
Just had a call from DHL saying I needed to pay import tax on a parcel I got from the EU. No need to pay anything by phone - if you’ve got the DHL tracking number, you can check your parcel online and sort the payment that way.
DHLEU
5 years
Got a call from someone claiming to be DHL, saying I had to pay for a delivery with a credit card. I told them I'd already paid by direct debit, then they just ended the call straight away.
5 years
Someone said they were from DHL and that there was a package requiring some tax payment before they’d send it out to us.
5 years
Got a call claiming to be from DHL about import charges for a parcel. They said it was from France, and since I recently had a faulty item swapped out, I almost believed it was legit. I told them I had to check it first and they quickly gave up. Checked with my French supplier and they have no clue about any parcel, so defo a scam.
DHLFrance
5 years
Got a call from someone saying they're DHL about a parcel, said I needed to pay HMRC charges. Asked for payment right there on the phone. Total scam, nothing legit about it.
HMRC
5 years
Got some messages and voicemail about paying duty on a parcel I’m not expecting. Wondering if it’s legit or just a scam.
5 years
Received a call about owing VAT and tax on a parcel - sounds like a total scam to me.
5 years
Yeah, it’s DHL just chasing up on import fees. If you’ve got the parcel’s waybill number, you can head over to the “DHL epayments” site (just google it) and enter the number there. That’ll bring up your parcel info and you can pay the charges right away online. If the parcel’s not yours, then it’s clearly a mix-up. Mine got delivered about three weeks ago, but there’s still this import duty that needs settling.
Google
5 years
Asked for cash, seemed dodgy and shady.
5 years
A bloke with a thick accent rang me up saying he was from DHL. He called me by my name and gave a Waybill No, saying I owed import tax and needed to pay through some e-payment system. I did get a package from the EU not long ago, and the number he said matched the one on the parcel. After reading other comments here, it looks like a scam since some call from DPD instead. I don’t get how he got hold of my info though?
DHLEUDPD
5 years
Got a call saying I need to pay VAT for a DHL parcel from Ireland to the UK. Definitely don’t trust this number, it’s a total scam.
IrelandUK
5 years
Got a call from an Indian bloke, name beginning with S, terrible accent. This is like the third or fourth time he's ringing me. He says he's from DHL and the creepy bit is that he seems to know exactly which sellers have sent me parcels through DHL. He claims I owe a load of import taxes, hundreds of pounds, and wants to get me to pay up. He backs off real quick when I ask for more details or for an email. I've blocked his number now, but I’m really worried about how he got my info through DHL.
6 years
dodgy call pretending to be dhl delivery trying to scam me
DHL
6 years
It’s just DHL, not some kind of harassment, they’re simply trying to get hold of you.
6 years
Yep, it was actually DHL. The woman on the phone was clear about the package contents and origin. She even mentioned the amount I had to pay and said I'd get a text confirmation. I looked it up using the tracking number and sure enough, there was an import duty due on the Smart Garden I bought online (had no idea it was shipped from Estonia). I paid the fee online and then received a message about the duty owed. Everything seemed legit and straightforward.
Estonia
6 years
Got a call from someone saying they were from DHL - questioned them and turns out they were just scammers -
6 years
Someone called me pretending to be from DPD saying I had to pay for a delivery coming from Spain. I’m not actually expecting any parcel and it’s clear spam. An Indian lady left a voicemail saying to ring back or go on a site to sort the payment.
DPDSpain
6 years
I’m pretty sure this is one of those scams where they ring pretending to be DPD, saying you owe import tax on a parcel you supposedly ordered. The actual company I bought from already told me my parcel is with UPS and on the way. Definitely don’t give these lot any money! It’s a bit worrying because they had my address and knew what I’d bought, so it does make you second guess if it’s legit.
DPDUPS
6 years
They rang me up claiming they had a parcel for my business. I told them I wasn’t expecting anything to be delivered. They asked for my name and email so they could send it back. I didn’t give them anything and just ended the call.
6 years
Got a call from some overseas person pretending to be with DHL, said I had duty to pay but they didn’t even know my name or any real info.
DHL
6 years
Got a call on my work number, which is forwarded to my mobile since it's a holiday. The bloke said he was from DHL, claiming I owed £950 for duty and freight from November. When I asked him to send an email confirmation, he suddenly needed my email address! Told him they should have it already, but he said he only had my phone number. I told him he was wasting his time and ended the call. Complete scam, no doubt!
DHL
6 years
Got a call from someone speaking with an Indian accent pretending to be from DHL - I just ended the call. You should definitely report this number to the ICO. Just head over to their site, fill in the form, and they’ll look into it. They actually have the authority to take action and slap big fines on these scammers.
Information Commissioner '
6 years
I received a phone call on the 17th of December 2020 from someone speaking with what sounded like an Indian or Pakistani accent. They left a voice message purporting to be from DHL, but I could barely catch everything they said. What stood out was their mention of a valid Tracking Number, along with a demand for £105 concerning import duties that were apparently outstanding. Given the circumstances, I’ve decided to reach out to DHL through other channels just to be on the safe side, in case this is some sort of fraudulent attempt.
6 years
Got a call from someone saying they were with DHL. Total scam. Ended the call straight away.
DHL
6 years
I checked with DHL Global and they told me this number isn't theirs, looks like it's a scam call.
DHL Global
6 years
Beware of DHL scams! If you recieve calls claiming you owe shipping fees for something coming from overseas, it's probably a scammer trying to rip you off. They pester you nonstop for money. A guy with a thick Indian accent tried to tell me I owed £36 for shipping. I told him DHL would have to come to my house and speak to me face to face. Then he just hung up on me! Don’t give these fraudsters any cash.
6 years
I’m getting the same tricks even now. I recently received a notification about an order of scarves from China that supposedly needs £15 to process. I flatly refused and told them to cancel the order, particularly since I never placed one in the first place! The person on the other end sounded like they were speaking Mandarin but I could barely grasp one word in three. It’s undoubtedly a scam, without a shadow of a doubt.
China
6 years
Got a call from a woman with an Indian accent who said her name was Asha and she was from DHL. She claimed I needed to pay some tax fees amounting to £7,960.59. I’ve never bought anything through DHL so it felt a bit dodgy. She told me to ring back on 0344 248 0912 but I’m not going to bother. If it’s legit, they’ll probably call me again.
AshaDHL
6 years
I was a bit unsure at first since it sounded kinda suspicious, but he didn't ask for any money - just wanted to make sure we'd got an invoice (we hadn't, since our address was out of date). I rang DHL on a number we already had and they told me the invoice was legit. If you weren’t expecting a call or invoice, just ring them back on an official number and pay like you usually do, not through a random call. Always double-check the invoice is real before paying. Their accounts number is 03442480777 (this one’s on a proper invoice).
6 years
Received a call from the same number, 02082667989. The caller claimed to be from DHL and insisted I had an outstanding £23.10 tax fee for a package I had already taken delivery of. I ended the conversation promptly and reached out to DHL’s customer support, who confirmed that it was not their call at all.
DHL
6 years
Got a voicemail from this number left on my phone, some woman with an Indian accent said it was DHL about import charges on a parcel. I’d already gotten the parcel earlier that day - it was just Xmas cards and calendars mailed from the U.S. by family, not something I ordered. Not sure if it’s a scam but I don’t want to cough up the £29.25 they say I owe. They told me to ring 03442090102 to sort payment out but I haven’t called back. Seems very dodgy so I’ve put the number down as Unknown. If it actually is legit, what happens if I don’t pay?
States
6 years
This is definitely not DHL, it’s a scam. I’m waiting for a DHL parcel and already paid insurance at the start to cover taxes. The guy on the phone was polite and didn’t rush me, but he said I could “pay now over the phone” to speed things up. I nearly went for it but something felt off so I asked for an email. He didn’t have my email but somehow had my home number. After checking the DHL site, they never ask for tax payments like this. Don’t get caught out by this!
6 years
This morning I got a call from 02082667989 claiming to be DHL, saying I owed import tax on a parcel I already received. Since I’d had previous calls about this package, I didn’t suspect much at first. But I knew the company I bought from had already covered the tax because I have the receipt. They had my name, the origin of the parcel, and the name of the company I ordered from. They said I needed to pay £15 and if I didn’t get an email or text, I should just ring the number to sort the payment.
6 years
Some bloke said he was from DHL and told me I owed VAT on 2 parcels. He asked if I’d got a text with a payment link. I said no, then he said he’d send it again. I ended the call cos it felt dodgy. I’m only expecting one parcel, not two, so it didn’t add up.
DHL
6 years
Some bloke from India ringed me up, asked for me by name and knew I had a parcel coming. He said there was some customs charge I had to sort! I told him I'll pay once I get the proper details like usual. How on earth are they getting my info? Feels like someone on the inside is helping them!!
6 years
Got a call from a woman with an Indian accent about paying customs fees for a parcel I’m waiting on from the US. She had loads of info about my order and even some personal stuff. I told her I’d sort the payment through DHL’s proper online system and ended the call. If this is legit from DHL, they ought to warn customers waiting on international packages that these calls might happen - and also share the number they’ll be calling from.
AmericaDHL
6 years
Looks like a total scam.
6 years
Some bloke with an accent called me, asking for money for a parcel supposedly coming from Fiji. I've actually only ordered something from Australia, and he wanted me to pay right then and there on the phone, which I refused. He told me he'd email me, but so far nothing. He somehow had my name, phone number, email, and even knew what I'd bought. If this is a rip-off, it’s pretty creepy. I just tried calling back the number he used, but it just said "number not recognised - please try again." Sounds like a total scam to me.
FijiAustralia
6 years
I had a rather similar experience! Yesterday, I settled a customs fee through a text message to DHL, and today, I received a call from a chap with an Indian accent requesting the same sum. It struck me as rather odd, so I decided to end the conversation quite abruptly. I'm convinced it's a scam; it certainly feels like someone at DHL is leaking information!
6 years
I can't quite understand why loads of folks are having problems. They rang me up saying I owed £15 for import fees on a parcel and asked me to ring them back on 03442090102, which is actually a real DHL number. But I logged into DHL's official epayment site myself, entered my tracking number, and it showed my details along with where my package was from and going to. Just don’t pay anything over the phone, and always double-check on DHL’s website and their payment portal before you pay.
DHL
6 years
I got a ring after I received a bill from DHL. The invoice had a code to enter on their site, which showed info about a recent parcel, so it seemed legit. The person on the phone also knew the exact amount on the bill and recognised me. Everything seemed to be above board.
DHL
6 years
I got calls from this same number saying I needed to pay tax for my parcel. I actually received my package yesterday with no issues from DHL at all. Now these people are ringing from that number again, but I'm not picking up. DHL even has a fraud warning on their site. Also, has anyone ever had a parcel released by UK Customs without paying first?! Yeah right, like they’d let you keep it and say pay later. Sounds totally dodgy to me!!!
DHLUK Customs
6 years
Just like the others mentioned here - it was creepy how they had my name, makes it feel really unsafe!!
6 years
I rarely pick up calls from unknown numbers just to be safe, and today was no different. Got a call from a lady with an East Asian or Indian accent claiming to be from DHL, saying I needed to pay customs fees for a parcel I’m supposedly expecting. It felt like a total scam since the parcel I ordered hasn’t even left the sorting centre yet. What’s weird though is how they seemed to already know my details and that I’m expecting a delivery. I’ve reached out to DHL customer support to check if there’s any truth to it, but I’m pretty sure it’s fake.
DHL
6 years
Some bloke called sayin DHL needs £299 to drop off my package. I said, 'is that a big fat ol’ scam?' He answered yeah.
DHL
6 years
Got a call earlier claiming I owed DHL £17, absolute con and really poorly done. Honestly, you’d have to be daft to believe it, and just as daft to even try pulling it off.
6 years
Got a call from an Asian guy saying he was with DHL asking for £20 for import fees, using correct info about a package I’m expecting. DHL normally send me a letter first and then I pay if it’s needed. I tried ringing the number he called from but it was dead. DON’T send any money. It’s a scam. Just wait for the real DHL to send you a bill. It was really hard to understand him too.
DHL
6 years
Received a suspicious call from someone saying they were DHL, wanted me to pay some tax before they'd deliver a parcel. I told them to send an invoice to the address on the package and they just ended the call.
DHL
6 years
Got a call from an Asian lady who was just spewing out a bunch of nonsense I couldn’t make sense of. When I asked her to say her name and the company she was calling from again, she instantly hung up. I’m waiting on a DHL delivery, but they normally send me a text or email about any duty charges. Feels like a scam, maybe someone who’s somehow got hold of DHL’s parcel info. I’m planning to report this to DHL straight away.
DHL
6 years
I received a phone call from someone with a pronounced Indian accent, claiming that I owed customs duty for a parcel coming from overseas. When I pressed him for further details, he seemed rather flustered and only mentioned that I had to use the tracking number to process a payment of £18. He then abruptly ended the conversation. I attempted to return the call, but it wouldn’t go through. Quite dodgy, if you ask me!
6 years
Just like me, it appears these are nothing but con artists.
6 years
I just got a voicemail from a bloke with an Indian accent saying I owed £18 for a parcel. After listening a few times, I finally got the tracking number right. I checked on DHL’s site and found my parcel, which hasn’t even left the original country yet. I signed up for their SMS updates, but nowhere does it say there’s any fee or duty to pay. I reckon some scammers have got hold of my real parcel info and are trying to con people out of money with fake duty charges. If DHL messages me directly, I’ll pay them online, no worries.
DHL
6 years
I’ve had two calls recently on my mobile, both from different blokes claiming to be from DHL. They informed me that there’s a parcel awaiting collection, but both mentioned I have customs charges to settle-one quoted over £85 and the other said £21. One of the chaps even provided me with a reference number.
6 years
Received a call from a lady with a South Asian accent saying she was from DHL. She didn’t speak English clearly enough for me to follow. She told me I owed money for a new parcel which supposedly had import charges, but I know for a fact there weren’t any because I checked with HMRC before the parcel was sent. So I’m not sure why she or DHL thought there was a balance due. When I asked her to slow down and talk clearer so I could understand properly, she just hung up. I’m somewhat leaning towards this being connected to DHL, but I really doubt it was a fully legit call.
DHLHMRC
6 years
Today I got a call about a DHL parcel I supposedly just got. Couldn’t pick up so I heard the voicemail instead. The lady’s voice sounded south Asian. I didn’t catch much apart from her saying I need to pay some duty on the package. She wanted me to phone back a number, but she spoke really quickly and with bad English, so I didn’t get the number properly. I tried calling the number left but it just wouldn’t go through. Now I’ve blocked the caller. DHL really needs to check this out because it feels like this person either works there or knows someone who does.
DHL
6 years
Just like you, I got a call from the number ‭020 8266 7989‬, with a woman saying she was from DHL. She sounded south Asian and knew quite a bit about my parcel - she even confirmed my name, the tracking number, and the exact item I had ordered. She said I had to pay customs fees and asked for my email address. When I tried ringing the number back from a blocked caller ID, it said “this number is unavailable.” Watch out for who you buy from because it’s possible your details got shared with scammers. I bought trainers from China, so it’s likely they are involved in the scam too.
China
6 years
Strangely enough, this number does belong to DHL, yet I received a dodgy phone call from it earlier today! Can you believe it? Scammers have become quite crafty in disguising their calls, making it tough for folks to tell what's genuine. I absolutely detest these kinds of calls!
6 years
I received a rather peculiar phone call on my mobile from an Indian gentleman claiming that a parcel was on its way from overseas, which apparently incurs a customs fee of £21. He mentioned that I would receive an email regarding the charge and asked if there was anything further I required assistance with. Thankfully, I was in a bit of a hurry and managed to cut the conversation short with an 'alright, cheerio.' As I haven't seen any email come through, I’m starting to think it’s all a bit dodgy!
6 years
Today, I received a rather suspicious call from this number, claiming I needed to settle customs fees for an Amazon parcel arriving from China. The caller, who claimed to represent DHL, had an accent reminiscent of the Indian subcontinent. She informed me that I’d get an email confirming my package's delivery, but only after I made the payment. I can’t help but think this is some sort of scam.
AmazonChina
6 years
Just got a call from this number saying they’re with DHL and asking for duty payment. We’re a business and it seemed like they knew exactly when a package was due and where it was from. The lady (sounded Indian to me) mentioned she’d send a link to pay online - but never sent anything. Really wondering where they’re picking up their info from!
6 years
This is for real, honestly! It's not from HMRC, it's DHL. You've got a parcel coming and there's some duty to be paid. I'd be kinda cautious about handing over card details on the phone if I didn’t already know about a parcel, so don’t feel pressured to pay up if you’re unsure (and never give out personal info to random callers). By the way, this seems to be an Indian call centre. If you haven’t got a message from DHL already, ask them for the tracking number and check online on DHL’s site to see the charges and pay there safely.
BlimeyHMRCDHLIndia
6 years
Got two calls from some foreign sounding people, hard to make out what they were saying, saying they're from DHL. They seemed to know about a parcel I'd got, but asked for cash for taxes, each call with a different amount. Said I could pay online through a link. I've blocked the number now.
DHL
6 years
My partner got three calls from this number asking for payment info. Just before that, I had got a little package from India that I ordered off Amazon.
IndiaAmazon
6 years
My order got cancelled but DHL Express still sent me an email saying they were delivering something that needed a signature. They just dropped the package through my door. Now I’ve had a call from this number claiming to be HMRC and saying I owe money.
DHL ExpressHMRC
6 years
been getting calls and messages about some unpaid charges even tho ive already got the item delivered to me
6 years
They keep ringing me but just drop the call as soon as I pick up.
6 years
Im writing for a Ltd Company with a DHL account. This call is from DHL, representing HMRC. This isnt a scam, its a legit company collecting import tax & duty on HMRCs behalf. If you dont pay over the phone, youll need to do it online. You might already have the items, but if you dont pay, HMRC will chase you for the money. Lots of items bought online come from abroad, and youll be charged duty between 3-12% plus 20% import VAT.
HMRC
6 years
Someone called saying they were from "DHL Customs," whatever that is. They said I needed to pay import fees. They had the tracking number and the location where my package came from. When I asked for an invoice, they told me to wait until the parcel arrived. They didn’t have my email but somehow had my phone number. I reckon they might’ve hacked DHL’s system. My parcel still hasn’t shipped because of the pandemic. Total SCAM.
DHL
6 years
Received a call from someone purporting to be from DHL, insisting there were fees owed. However, I am unable to return the call to that number. It had the unmistakable ring of an Indian call centre about it. Definitely gives off scam vibes, if you ask me.
6 years
This number rang me saying they was from DHL and that I hadn’t paid my import fees since my order was over £100. I asked them to tell me what the order was, and they got it spot on. They also asked if I hadn’t got a text telling me to pay or else I wouldn’t get my parcel.
6 years
Got a call from someone claiming to be 'DHL', saying I owe £1100 for customs charges on a parcel.
6 years
DHL don't ever phone you asking for your personal info! They always email you and send a message with a link to a safe site where you can pay. This number is definitely a SCAM! Don't ring back or share any details with them.

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