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01913870118

☎️ 01913870118 👆 is a valid (Landline) United Kingdom Phone Number and it is issued by BT. It is part of the phone block 191387 with a prefix of 0191. The area code 0191 originates from Durham.

The presentation of this phone number on your Caller ID may vary, such as:

+441913870118+44 191 387 01180191 387 0118+44-191-387-0118

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0191 387 0118 Tagged as:

pacifica durham domestic general jtm durham council repair capita labour council liverpool

TimeLine of events for phone number 01913870118

  • Pacifica repair appointment voicemail received
    Jul
    2025
  • Received spam cold call, suspicious
    Jul
    2025
  • Dishwasher repair under warranty problematic
    Apr
    2025
  • Unknown caller; suspicious text received
    Apr
    2025
  • Suspected scam involving gas hob appointment
    Mar
    2025
  • Legitimate warranty caller regarding appliances
    Feb
    2025
  • User identified a scam call
    Feb
    2025
  • Scam call about appliance contract
    Nov
    2024
  • Unknown number, possible Pacifica engineer
    Nov
    2024
  • Blocked fishing number, no message
    Oct
    2024
  • Long wait time for customer service
    Aug
    2024
  • Disconnected call, likely a scam
    Jul
    2024
  • Warranty issue resolved, frustrating experience
    Jul
    2024
  • Pacifica arranged visit, phone issues
    Apr
    2024
  • Pacifica arranging appliance repair booking
    Jan
    2024
  • Reaching out to reschedule missed appointment
    Dec
    2023
  • Persistent warranty company calls despite refusal
    Nov
    2023
  • Contact for silent calls Unused
    Sep
    2023
  • Problem with oven repair call
    Sep
    2023
  • Call was answered then disconnected
    Aug
    2023
  • Office closed led to spoof call
    Aug
    2023
  • Arranging genuine cooker repair call
    May
    2023
  • Authentic call from existing company
    Mar
    2023
  • Annoying phone calls, unsure involvement
    Feb
    2023
  • Contractor rescheduling oven repair appointment
    Feb
    2023
  • User encountered aggressive advertising scam
    Feb
    2023
  • Not a scam, fix fridge
    Jan
    2023
  • Extending warranty on Hisense dishwasher
    Oct
    2022
  • Confirmation call for kitchen repairs
    Aug
    2022
  • Questioning legitimacy of government call
    Aug
    2022
  • Uncertain about legitimacy of call
    Aug
    2022
  • Suspicious government help call inquiry
    Aug
    2022
  • Frequent scam advertising sales calls
    Jun
    2022
  • Rescheduling engineer visit for Electrolux
    Apr
    2022
  • Confirmed cooker repair legitimacy via call
    Mar
    2022
  • Legitimate call about appliance repair
    Mar
    2022
  • Legitimate warranty company calling user
    Feb
    2022
  • False scam posing as council
    Jan
    2022
  • Customer service confirming warranty appointment
    Dec
    2021
  • Suspicious calls from unknown number
    Aug
    2021
  • Suspicious call from unknown number
    Aug
    2021
  • Durham Council number misinformation 0800Repair[]
    Aug
    2021
  • phone number for repair services
    Jun
    2021
  • Comment: Using 0800 Repair for warranty
    Mar
    2021
  • Safe repair service company scheduled
    Dec
    2020
  • Indicating no information provided
    Nov
    2020
  • Expected engineer visit for repair
    Jun
    2020
  • Repetitive cold calls for suspicious services
    Mar
    2020
  • Warranty service for damaged oven
    Feb
    2020
  • Inconvenient, false alarm, confirmed engineer
    Feb
    2020
  • Legitimate call to confirm appointment
    Jan
    2020
  • Confused about Durham phone number.
    Nov
    2019
  • User experienced confusion and inefficiency
    Nov
    2019
  • Unable to summarize incomplete input
    Oct
    2019
  • Two automated midnight phone calls
    May
    2019
  • Likely a kitchen repair service
    May
    2019
  • Positive outlook on repair service
    Mar
    2019
  • Calls hang up; want them stopped
    Sep
    2018
  • JTM contracts that repair appliances
    Sep
    2018
  • Duplicate charge, no delivery received
    Jul
    2018
  • Appliance repair for washer/dryer
    Jun
    2018
  • Dealing with washing machine issue
    May
    2018
  • User asked to confirm rescheduled appointment
    Apr
    2018
  • Company is handling dishwasher repair
    Sep
    2017
  • Faulty dryer repairs related number
    Jun
    2017
  • Frequent silent calls, no messages
    Jun
    2017
  • Engineer for washing machines, blocked
    Nov
    2016
  • Repeated daily missed calls without response
    Oct
    2016
  • Persistent nuisance calls, never answering
    Oct
    2016
  • Repeatedly answered, call abruptly ended
    Oct
    2016
  • Caller immediately hung up on me
    Jan
    2016
  • Phone rings and hangs up
    Dec
    2015
  • Unknown numbers calling without speaking
    Oct
    2015
  • Frequent hang-up calls received
    Oct
    2015
  • Seeking legal advice for nuisance calls
    Sep
    2015
  • Repeated calls with no answer
    Sep
    2015
  • Continual unwanted calls from unknown source
    Aug
    2015
  • Constant calls, but no response
    Aug
    2015
  • Repeated calls from unidentified number
    Apr
    2014
Number Of Searches: 1440 Number Of Comments: 77 First Seen: 16 April 2014 General Reputation: positive

This number has recently been searched from Hassocks(West Sussex), Huggate(North Yorkshire) and Staplers(Isle of Wight).

01913870118 has 77 comments of which 25 x positive and 46 x neutral and 6 x negative

SHARE YOUR EXPERIENCE - LEAVE A COMMENT

01913870118 Summary (Read all comments)

Phone number ☎️ 01913870118 👆 is reported as associated with appliance repair and warranty services, primarily for kitchen and household appliances. Some calls are legitimate, often related to arranging or confirming engineer visits for repairs or warranty issues. The company appears linked to Pacifica and GTM Contracts, servicing brands like Hisense and Electrolux. However, there are frequent complaints about multiple daily calls, silent or hang-up calls, and cold calling tactics, which some users regard as nuisance or possibly scams. Callers sometimes reference expired contracts or attempt to sell extended warranties, causing suspicion. Despite mixed experiences, many callers confirm genuine service appointments, while others caution about potential fraud or aggressive marketing. Users recommend caution, verifying details, and blocking persistent or silent calls.

Reports on phone number 01913870118

1 year
I had booked a repair for my oven through Domestic and General with Pacifica. They called me and left a voicemail. All good.
DomesticGeneralPacifica
1 year
Got a call from 0191 387 0118 that I missed earlier. Since I was waiting for a kitchen appliance to be installed today, I decided to ring back. The people who answered had no clue about any installation and didn’t seem to know why I was calling. They kept asking me loads of questions that surely a legit company would already know. Definitely just some random spam/cold caller!
1 year
My Lamona dishwasher broke down but it’s still under warranty, and I've already had to send it back five times for repairs. Some people mention them for different reasons, but in my case, this was a genuine service call. The company’s address is Pacifica Group House, Venter Building, Rainton Bridge Business Park, Pacifica, 3 Mandarin Road, Houghton le Spring DH4 5RA.
LamonaPacifica Group HouseVenter BuildingRainton Bridge Business ParkMandarin RoadHoughton le Spring5RA
1 year
Got three calls from this number but no voicemail left, so I’ve no clue who it is. After checking out some other people’s comments, maybe it’s linked to a strange text I received yesterday saying "the engineer's at your door, let them in". Thing is, no one showed up and I definitely didn’t request any engineer. Sounds like they might have dialled the wrong number or something.
1 year
I arranged for a repair on my gas hob through Domestic & General, but they scheduled the visit with a company named Pacifically. Makes me wonder if the whole GTM contract is just a con.
Domestic and GeneralPacifically
1 year
I got a call from 01913870118, they said it was Pacifica Warranty UK. Seemed legit, talking about my fridge and how my breakdown cover had changed. They actually do cover home appliances, so not a dodgy caller!
Pacifica Warranty UK
1 year
Definitely a con job.
2 years
Got a call from this number telling me my appliance warranty had run out, which is totally false. The woman on the phone said they’d charge me £99.99 to renew it, but I don’t have any agreement with them at all. Also, the GTM contracts I’ve seen are supposed to be from Durham, yet when I rang them back, I ended up speaking with someone way over in Liverpool. Definitely steer clear of this one, feels dodgy to me.
DurhamLiverpool
2 years
Got a call from a number I didn’t recognise but couldn’t pick up since I was on the road. No voicemail left. From what I’ve seen on here before, it’s probably Pacifica - I’m expecting an engineer from them to come sort out my dishwasher sometime next week. Fingers crossed this repair guy is better than the last one, he claimed to have dealt with the same problem just a couple of months ago.
Pacifica
2 years
This number seems fishy to me. They called but didn’t bother leaving any message. I’ve just blocked it now.
2 years
I reckon they rang to sort out or maybe reschedule an engineer coming to fix my washing machine. I tried calling them back but it just kept ringing for like 15 minutes straight before dropping the call. Bit frustrating, but sounds legit. They definitely need to hire more people to answer those calls tho!
2 years
As soon as i picked up the phone, the line just dropped. Definitely a scam since i'd never dealt with them or had any kind of warranty with that company.
2 years
I rang Pacifica today about a problem with my warranty - they’d forgotten to put my address on the policy! Took ages on hold but eventually got it sorted. Then this number popped up and called me back, but as soon as I picked up, they hung up straight away. Honestly, it’s not making me feel very confident about them at all!
Pacifica
2 years
They rang me about some visit from Pacifica, like a planned appointment or whatever. The call came just before 5 in the evening, but then the idiots hung up on me right when their lines closed at 5. Sounded genuine enough, but I’m not paying to call those muppets back.
Pacifica
3 years
Got a call from Pacifica to set up a time for the appliance fixing I'd already scheduled.
Pacifica
3 years
This warranty firm keeps ringing me up about their extended warranty, even tho I've told them loads of times I don’t want it. They just won’t take no for an answer and keep calling back.
3 years
If you’ve annoyed your local Labour Council, this is the number they use to ring but say nothing.
Labour Council
3 years
Had an issue with my oven and rang them back, but ended up on hold forever. I’ll just wait and see if they ring me again.
3 years
Ended the call straight away as soon as I picked up!
3 years
No one answered, office was shut, so reckon its a fake call!
3 years
Rang up to book someone for fixing my oven - legit call.
3 years
Real call from the fixing company I’d been in touch with before.
3 years
Got a call from G T M Contracts regarding fixing my oven, they wanted to change the date of the booking.
3 years
I keep gettin loads of calls, probs spam or summat, but I reckon they ain’t for me at all. Proper annoying!
3 years
Was trying to push some dodgy advertising scheme. Got really annoyed when I asked them to send the info by email, but suddenly sounded all nice when I acted like I wanted to know more. Total cold call rip-off.
4 years
Got my fridge fixed, defo not one of those scams.
4 years
Got a call about extending the warranty on my Hisense dishwasher.
4 years
They called me to double check a kitchen appliance fix. Definitely not a scam.
4 years
I received a call from this number about assistance from the government concerning a central heating grant and loft insulation. Should I take this seriously?
4 years
I received a call from this number purporting to be about government assistance for a central heating grant and loft insulation. Should I be wary of this?
4 years
I received a call from this number concerning assistance from the government about a grant for central heating and loft insulation. Should I take this seriously?
4 years
Someone called trying to push ads for a school newsletter… get calls like this all the time, total scam!!!
4 years
I received a call regarding the appointment I had scheduled with an Electrolux technician. It appears they were hoping to reschedule for an earlier time.
Electrolux
4 years
They called to check about fixing my cooker, definitely not a scam.
4 years
Got a call from an 0800 number regarding my broken washing machine. Definitely not a scam.
4 years
Got a call from 0800 Repairs, they said they are a warranty firm checking up on a broken hob. Def not a scam.
5 years
They claimed to be from the council but that’s totally not true, definitely a scam.
5 years
Got a call from 0800 repair customer service, they wanted to check a booking for a Hisense repair guy. Definitely not dodgy - they’re the official warranty crew for big appliances.
5 years
This number has rung me three times this week on both my home phone and mobile. I couldn't pick up any of the calls and there was no voicemail left. I’m not even anywhere close to Durham. Feels dodgy, like a scam to me.
Durham
5 years
Called by some repair biz. No voicemail left, so figured it was just a random telemarketer.
5 years
There is no way this is really 'your local council'. Why would a council from Durham be calling folks all around the nation? It’s just nonsense and very misleading. That message banner needs updating or taken down. This number actually belongs to an appliance repair and service business. The name’s 0800Repair[###] - I rang them myself to check.
Durham Council
5 years
0800 Fix it
5 years
0800 Repair work on behalf of loads of appliance makers and sort out warranty stuff. We’ve got a HiSense dishwasher that needs fixing under warranty and we’re waiting on one of their engineers to come round.
Repair
6 years
Booked a repair firm to fix my washing machine, all good.
6 years
Have no clue since they left no message.
6 years
Got a call saying an engineer was on the way to sort our fridge fridge - was waiting for it.
6 years
01913870108 kept ringin me and hangin up I reckon they’re tryin to sell some sort of warranty or maybe a boiler fix cos I’ve had similar calls recently I’m not interested tho, hate those cold calls and people just hangin up like that so no thanks
6 years
This is a firm that deals with warranties for repairing broken ovens.
7 years
Got two calls, rang back the number and found out they were just checking to confirm sending a technician to fix a fridge freezer.
7 years
This number is connected to boiler grants and installations organised by your local council (i called back and it was legit, since i had asked about it a few weeks ago). They were just ringin’ to confirm a booked appointment.
7 years
Got a call from a Durham number, no one said anything though. After seeing what others have said here, I’m now expecting some company to send a technician for a fault or something, which has left me a bit puzzled :(
Durham
7 years
Got a call from 0800 Repairs, no clue who they are, but they were chatting about fixing a washing machine. Had Service Force come out ages ago to fix my dryer, then Capita sent someone, but he couldn’t fix it and gone silent ever since. Might be legit, but definitely the wrong firm and not the right appliance. Marking it as harassment because honestly, this whole mess has been such a pain.
Capita
7 years
They rang me twice, once a couple weeks ago around 12:30 am and again this morning at 4:23 am. Every time I picked up no one was there, so I reckon it's some kind of automated thing.
7 years
I reckon this could be from 0800repair. They're a service that handles repairs for kitchen gadgets, often linked to insurance companies and certain brands like LG and others. Most likely, they’re calling to sort out a time for a repair.
LG
7 years
i didn’t catch who called but it was about fixing my fridge freezer. i’d spoken to the extended warranty team just a bit before to check when an engineer would turn up ‘cause i’ve had this issue since the 30th of january. 2 different engineers came already from different places and now i’m just waiting to hear when the 3rd one will arrive. seems like this company might actually be legit.
8 years
Whenever I pick up the phone, there's nothing but silence on the other end, and they promptly disconnect. I'm eager to put a stop to these persistent calls!
8 years
this is jtm contracts. they fix appliances like fridges and washers.
JTM
8 years
I placed an order for a freezer drawer from this business and have been billed twice, yet I’m still waiting for the item to arrive. This has dragged on since the 12th of June, and now I'm at a bit of a loss regarding how to proceed. I'm keen to find out their full name and address. Any advice would be greatly appreciated!
8 years
It's a firm that specializes in fixing appliances. They've been sorting out issues with my washer and dryer.
8 years
they are the ones handling the problem with our washing machine
8 years
Got a call checking if I could confirm my washing machine repair for tomorrow, since they had to move it from the first time they set.
9 years
a firm that’s handling the repairs on my dishwasher at the moment
9 years
This phone number pertains to the repair service for dryers that have been highlighted in recent news due to issues with their safety.
9 years
Received a call but no message was left again! This seems to happen at least three times a week. It starts off with an awkward silence, sometimes there's a voice, but it often just cuts off when I try to respond. Quite the annoying pattern, isn't it?
10 years
Some bloke said he was here to fix my washing machine. The thing is, I dont even have one. Just blocked the number.
10 years
I get calls everyday. It just rings an then when I try to answer it stops. Ive tried calling back but it just puts me in some queue sayin my call matters to ‘them’ but never says who they are.
10 years
0191 387 0118 has been ringing me day after day for the past four days. I never pick up. Such a frustrating nuisance!
10 years
i picked up a few times and they just ended the call each time
11 years
They just cut the call right away - what a total wally!
11 years
I keep getting calls that hang up right after I pick up! It's quite infuriating!
11 years
Every time I answer, the other person just hangs up straight away. This has happened like 4 times over the past week.
11 years
This number keeps ringing but then disconnects without a word. Quite frustrating!
11 years
I'm becoming increasingly frustrated with this company that persistently calls me daily, only to hang up the moment I pick up. I'm seeking legal counsel or any guidance on how to put an end to this nuisance. My smartphone does have a free app that puts a stop to such calls, but my service provider insistently demands a fee for their own solution. Quite frankly, I think that the number in question should either cease their incessant calls or compensate me for the inconvenience!
11 years
I’m getting several calls each day from this number, but they just hang up without a word. Quite frustrating, to say the least!
11 years
I've been receiving calls from this number at least twice a day on both my landline and mobile-I've decided to block the mobile now. When I returned the call, they claimed to be involved in appliance repairs, yet it seems like other firms use the same call centre number. Oddly enough, they say I’m not listed in their records! Every time I answer, the line just goes silent. It’s infuriating! I’m registered with the TPS, so I’m puzzled as to how they obtained my landline number-perhaps they're just dialling randomly since the connection drops.
TPS
11 years
I've been receiving calls from this number, but every time I pick up, they just disconnect. Quite baffling, really!
12 years
We've been getting a barrage of calls from this number.

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Call Charges

If you want to return a call to ☎️ 01913870118 👆, it will cost you £0.16 per minute on landline and between between £0.03 to £0.65 per minute on mobile. Additionally, there might be a connection charge of £0.23.

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