01792712090

☎️ 01792712090 👆 is a valid (Landline) United Kingdom Phone Number and it is issued by VoiceHost Limited. It is part of the phone block 1792712 with a prefix of 01792. The area code 01792 originates from Swansea.

Your Caller ID may represent this phone number differently, such as:

+441792712090+44 1792 71209001792 712090+44-1792-712090

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01792 712090 Tagged as:

welsh water swansea synergyhes rhodri synergy home energy solutions caller standards avc northampton lane trading standards

TimeLine of events for phone number 01792712090

  • Missed call, left voicemail, unsolicited
    Sep
    2023
  • Company takes advantage of customers
    Sep
    2015
  • Sarcastic thanks for impacting grandmother
    Sep
    2015
  • Leave detailed comment to report
    May
    2015
  • Company preys on elderly people
    May
    2015
  • Fraudulent refund offer by company
    May
    2015
  • Encouraging consumer to seek help
    May
    2015
  • Elderly mother scammed by SynergyHES
    May
    2015
  • Company offers misleading expensive services
    May
    2015
  • SynergyHES scams elderly water rebates
    Feb
    2015
  • Scam company attempting card theft
    Feb
    2015
  • Identifying the caller's identity needed
    Jan
    2015
Number Of Searches: 2 Number Of Comments: 12 First Seen: 09 January 2015 General Reputation: negative

This number has recently been searched from Dochart(Stirlingshire), Froghall(Staffordshire) and Inveruglas Water(Argyll and Bute).

01792712090 has 12 comments of which 11 x neutral and 1 x negative

SHARE YOUR EXPERIENCE - LEAVE A COMMENT

01792712090 Summary (Read all comments)

Phone number ☎️ 01792712090 👆 is reported as a predatory firm exploiting elderly and vulnerable individuals by promising water rebates and home energy surveys, which cost nearly £300 regardless of outcome. Many customers have experienced distress, unauthorised charges, and no services delivered. The company uses misleading tactics to secure payments upfront and often fails to perform promised surveys. There are warnings to cancel orders promptly and to report to Trading Standards, as this firm and its managing director have multiple complaints alleging aggressive sales and unfair practices. Potential victims are advised to exercise caution, avoid engagement, and seek official advice to prevent financial loss. This organisation consistently frustrates attempts at refunds and causes significant distress to affected customers and their families.

Reports on phone number 01792712090

3 years
My phone rang but I missed it and they dropped a voicemail saying somethin about thanks for calling and to ring back and leave a message. I haven’t bothered calling them and I’m not planning to either.
11 years
Stay well clear of this outfit, they charge a fixed £299 for a survey, no exceptions. They told my mum, who’s on benefits, she’d qualify for a free boiler - absolute nonsense. This lot prey on the elderly and vulnerable, showing zero genuine concern. When I asked for a refund for my mum, they basically told me to get lost. I wanted to speak with the boss, found out his name is Rhodri, and he’s just as bad - only interested in lining his own pockets. Seriously, keep your older family members far away from these people. The only ones coming out on top are them - maybe they should change their name to Synergy, it's fitting.
Rhodri
11 years
Cheers to this firm for swiping £300 off my grandma’s account - honestly, I’ve never seen anyone get that much out of her before, so you’ve gotta be real experts at selling and chatting rubbish. Now she’s had to turn down her heating ‘cause she can’t afford the bills, so she’s cutting costs, but the downside is she might end up in hospital with pneumonia. Still, at least she’ll save a bit more on energy, right? So yeah, massive thanks again. A happy customer - caller: Someone with a tiny head or a large frame
11 years
If anyone stumbles upon this page after receiving a call from this firm, please drop a comment with any details about what they told you during the call. To the person who posted on 21 May 2015, I really hope you check back here and find this message. You must write to the company to cancel within 14 days. Send your cancellation letter by recorded delivery and keep a copy for yourself. Also, be sure to email them to confirm the cancellation. If you haven’t already, report them to your local trading standards immediately. We need to put a stop to this company and its director, Rhodri Rees, before they distress more vulnerable or older people. Their details: Synergyhes.co.uk Registered office: AVC House, 21 Northampton Lane, Swansea, SA1 4EH Caller ID: SynergyHES
RHODRIAVCNorthampton LaneSwansea
11 years
Beware of SynergyHES, they are just out to squeeze money from vulnerable older folks. Total sharks in my opinion.
11 years
My mum got a call from a woman who said she was with Welsh Water, telling her she was owed a refund for overpayment. They mentioned the amount could be anywhere from £100 to £900, so mum gave her credit card info so they could sort it out. Unfortunately, she had doubts pretty quickly and cancelled her card, but it was already too late. They’d already taken £299.99 from her, and she hasn’t received anything back - no calls, no surveys, absolutely nothing. We’ve reported it to the bank, but who knows if she’ll get her money back. The company, SynergyHES, never warned that they’d charge anything; they just reel people in with the idea of a refund. It’s absolutely disgusting. My dad suffers from dementia and this whole thing is causing them both enormous stress. SynergyHES should be ashamed of themselves.
Welsh WaterSynergyHES
11 years
If you’re the person who left a message on 7th May, I really hope this reaches you. You should definitely get in touch with Trading Standards as soon as possible to report this and try to get a refund for your mum. The more people who report these issues, the stronger the case becomes. I’ve seen loads of similar complaints online about this company. Trading Standards can also guide you on what other steps you can take to reclaim your money. They seem to use all sorts of different tricks to convince people to pay £299.99. Regarding the refund for rainwater charges you mentioned, I believe that’s linked to Surface Water Drainage. Welsh Water have told me that they offer free support to anyone wanting to apply for this to check if they qualify. There’s been quite a few complaints about it too. If anyone else is dealing with the same problem, please share your experience. It’s important to understand how many people, especially elderly ones, might be getting caught up in this. Caller ID: SynergyHES / Synergy Home Energy Solutions Swansea - Rhodri Rees
StandardsWelsh Water
11 years
My elderly mum got a call from this company and somehow ended up handing over £299. They promised someone would visit her home for a survey, but nobody showed up when they said they would. This survey was completely unnecessary and way overpriced anyway. They claimed she was owed money because of rainwater, which sounded odd, and said she'd have to pay £299 for a certificate to claim it. We've managed to cancel the payment so far, but we’re not sure if it will go through. It’s been really upsetting for her. - caller: SynergyHES
Caller
11 years
Watch out for this firm, they ring you up saying they can cut your gas and electric bills, then try to sneak in a home survey which ends up costing £299. The call came from SynergyHES, also known as Synergy Home Energy Solutions in Swansea. Avoid them if you can.
Synergy Home Energy SolutionsSwansea
12 years
Watch out for this firm, they’re tricking elderly folks about water rebate schemes and home inspections. When I rang Welsh Water to check, I found out first hand. These people asked for my card info before anything else. I got in touch with trading standards afterwards and they confirmed this company, called synergyHES, is under investigation. Stay clear!
Welsh WaterTrading Standards
12 years
Heads up, this lot was phishing for my card info - watch out, definitely a scam!
12 years
Can anyone tell me whose number this is? Really need to find out.

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