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01753484554

☎️ 01753484554 👆 is a valid (Landline) United Kingdom Phone Number and it is issued by BT. It is part of the phone block 175348 with a prefix of 01753. The area code 01753 originates from Slough.

The presentation of this phone number on your Caller ID may vary, such as:

+441753484554+44 1753 48455401753 484554+44-1753-484554

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01753 484554 Tagged as:

aliexpress royal mail uk ali express china heathrow slough ae ali langley

TimeLine of events for phone number 01753484554

  • Poor experience with AliExpress delivery
    Jun
    2023
  • Use PayPal for AliExpress orders
    Dec
    2022
  • Ali Express provides arrival update
    Dec
    2021
  • Safe number for delivery office
    Dec
    2021
  • Parcel stuck at destination country
    Dec
    2021
  • Struggling to call the number
    Dec
    2021
  • Aliexpress shipping to UK issues
    Dec
    2021
  • AliExpress customer service phone number trouble
    Dec
    2021
  • Issues with Aliexpress shipping updates
    Dec
    2021
  • Aliexpress purchase: delayed, discontent, vow
    Dec
    2021
  • Poor communication with unhelpful seller
    Dec
    2021
  • Package sent back from UK
    Dec
    2021
  • AliExpress package finally arrived late
    Dec
    2021
  • Delayed shipment, within destination country
    Dec
    2021
  • Ordered item, tracked AliExpress shipment
    Dec
    2021
  • Package tracking help needed, hurry!
    Dec
    2021
  • Chinese economic shipments via air
    Dec
    2021
  • No answer or purpose calling
    Dec
    2021
  • Parcel delivery issue, conflicting information
    Nov
    2021
  • AliExpress phone number for verification
    Nov
    2021
  • Ali Express delivery tracking tips
    Nov
    2021
  • Parcel delayed and lost in-transit
    Nov
    2021
  • Ali Express customer service lacking
    Nov
    2021
  • Concerns about AE package delivery
    Nov
    2021
  • Delayed parcel finally reached destination
    Nov
    2021
  • Excited to see status update
    Nov
    2021
  • Two packages out for delivery
    Nov
    2021
  • Package stuck, finally moving! Excited!
    Nov
    2021
  • Delivery took longer than expected
    Nov
    2021
  • Asking about package arrival status
    Nov
    2021
  • Suspicious about delivery method used
    Nov
    2021
  • Issue with AliExpress shipment error
    Nov
    2021
  • Check Royal Mail parcel status
    Nov
    2021
  • Inquiry about undelivered package
    Nov
    2021
  • Parcel stuck, arriving at last
    Nov
    2021
  • Inquiring about parcel delivery issue
    Nov
    2021
  • Delayed package stuck in customs
    Nov
    2021
  • Tracking number issues with Aliexpress
    Nov
    2021
  • Shipping issue with multiple parcels
    Nov
    2021
  • Item arrived earlier than expected
    Nov
    2021
  • First order arrived, second in-transit
    Nov
    2021
  • Challenges with inaccurate RM delivery
    Nov
    2021
  • Questioning arrival and customs process
    Nov
    2021
  • Thankful for redelivery with info
    Nov
    2021
  • Issue with release customs delay
    Nov
    2021
  • Long wait for parcel delivery
    Nov
    2021
  • Delayed customs release, not received yet
    Nov
    2021
  • Customs hold at Heathrow resolved
    Nov
    2021
  • Customs released on 13th, waiting
    Nov
    2021
  • Parcel stuck in export customs
    Nov
    2021
  • Parcels cleared customs, but delayed
    Nov
    2021
  • Two parcels stuck since October
    Nov
    2021
  • Delayed parcel finally delivered successfully
    Nov
    2021
  • Suspicion of drug delivery misconduct
    Nov
    2021
  • First update, Released from customs
    Nov
    2021
  • Positive tracking progress, transit update
    Nov
    2021
  • Parcel delivery delay, seeking confirmation
    Nov
    2021
  • Order received, office not responsive
    Nov
    2021
  • Anticipating movement after 20th November
    Nov
    2021
  • Tracking updated, now with Royal Mail
    Nov
    2021
  • User has nothing to contribute
    Nov
    2021
  • Desires phone case, feeling frustrated
    Nov
    2021
  • Issues with date since October
    Nov
    2021
  • Multiple parcels stuck in transit
    Nov
    2021
  • AliExpress parcel stuck since October
    Nov
    2021
  • Parcel movement in transit, yay!
    Nov
    2021
  • Container found, mine moved too
    Nov
    2021
  • Positive experience using Parcelsapp tracking
    Nov
    2021
  • Waiting for AliExpress package update
    Nov
    2021
  • Struggling to reach someone constantly
    Nov
    2021
  • Delayed AE item in UK
    Nov
    2021
  • Delivery service delayed, package stuck
    Nov
    2021
  • Parcel stuck, unable to contact
    Nov
    2021
  • Package at transfer station, delays
    Nov
    2021
  • Inquiring about delayed parcel delivery
    Nov
    2021
  • Package stuck without tracking update
    Nov
    2021
  • Suggests dispute with AliExpress seller
    Nov
    2021
  • Dispute wait time is frustrating
    Nov
    2021
  • Disappointed with another lost purchase
    Nov
    2021
  • Package stuck, seller not responsive
    Nov
    2021
  • Package in limbo, no resolve
    Nov
    2021
  • Inquiring about package arrival in UK
    Nov
    2021
  • Impatiently waiting since the 25th
    Nov
    2021
  • Frustrated with delayed Christmas delivery
    Nov
    2021
  • AliExpress tracking updated, uncollected package
    Nov
    2021
  • Status not updated since 25th
    Nov
    2021
  • Package stuck in customs frustration
    Nov
    2021
  • AliExpress customer service tracking process
    Nov
    2021
  • Troubles with package delivery resolved
    Nov
    2021
  • Concern about delayed arrival
    Nov
    2021
  • Issues with tracking and delivery
    Nov
    2021
  • Waiting for mail updates patiently
    Nov
    2021
  • Issue with delayed delivery dispute
    Nov
    2021
  • Trouble getting through to merchant
    Nov
    2021
  • Delay in Ali Express delivery
    Nov
    2021
  • Expecting package, tracking is off
    Nov
    2021
  • Aliexpress parcel delayed but arrived
    Nov
    2021
  • Concern about Ali Express delivery
    Nov
    2021
  • Called, then tracking updated soon
    Nov
    2021
  • Parcel stuck with delivery company
    Nov
    2021
  • Seeking hope for Aliexpress delivery
    Nov
    2021
  • Parcel not received, phone unanswered
    Nov
    2021
  • Inquiring about delivery status update
    Nov
    2021
  • "Asking about parcel deliveries"
    Nov
    2021
  • Frustration with delayed Ali Express
    Nov
    2021
  • Concern about timely arrival confirmation
    Nov
    2021
  • Delivery issue with Aliexpress order
    Nov
    2021
  • Problems reaching AliExpress customer service
    Nov
    2021
  • AliExpress parcels lost in mail
    Nov
    2021
  • Use Ali Express tracking number
    Nov
    2021
  • Laugh out loud at comment
    Nov
    2021
  • Switches between engaged and disengaged
    Nov
    2021
  • User is unhappy with AliExpress
    Nov
    2021
  • Phone number just rings, unhelpful
    Nov
    2021
  • Angry about undelivered AliExpress package
    Nov
    2021
  • Delivery hub for AliExpress shipments
    Nov
    2021
  • Long wait for delayed package
    Nov
    2021
  • Unable to reach Aliexpress support
    Nov
    2021
  • Delayed Ali Express delivery issue
    Oct
    2021
  • Asking about package delivery status
    Oct
    2021
  • Tracking number issues with order
    Oct
    2021
  • AliExpress tracking number not needed
    Oct
    2021
  • Issues with AliExpress delivery service
    Oct
    2021
  • Delivery number constantly engaged
    Oct
    2021
  • Seller advised to contact AliExpress
    Oct
    2021
Number Of Searches: 1051 Number Of Comments: 125 First Seen: 25 October 2021 General Reputation: positive

This number has recently been searched from Cloghbrack(County Tyrone), Giddy Green(Dorset) and Harleywood(Gloucestershire).

01753484554 has 125 comments of which 124 x neutral and 1 x positive

SHARE YOUR EXPERIENCE - LEAVE A COMMENT

01753484554 Summary (Read all comments)

Phone number ☎️ 01753484554 👆 is reported as a contact number linked to parcels from AliExpress stuck in UK customs or sorting centres, particularly around Slough and Heathrow. Users widely report extended delivery delays, unclear tracking updates, and parcels held for weeks without progress. The number often goes unanswered or perpetually engaged, offering no direct customer support. Many recommend patience and monitoring Royal Mail tracking with the parcel’s official code rather than calling this number. Buyers are advised to pay via PayPal for better dispute resolution and not rely on AliExpress customer service, which is frequently unhelpful. The delays seem tied to customs processing and logistics backlogs, exacerbated by shipping methods and pandemic-related issues, making it crucial to track parcels through official channels and be prepared for longer wait times.

Reports on phone number 01753484554

3 years
Once again, it seems Aliexpress is at it. They assert that Royal Mail is handling the delivery, but that’s clearly not the case. Honestly, I wouldn't waste my time with this company any longer-ordering from them has been an absolute farce and a drain on my finances!
AliexpressRoyal Mail
4 years
If you’re placing an order on AliExpress, be certain to use PayPal for payment. Should the delivery timeline indicate a 15-day guarantee, and your item hasn’t arrived by then, don’t hesitate to initiate a case with PayPal right away. It's best to bypass the disputes available through AliExpress, as pursuing a claim with PayPal tends to expedite the resolution process and ensures you either receive your money back or have the issue sorted out swiftly.
AliExpressPayPal
5 years
The number you receive from Ali Express is for when your order lands in the UK. There's really no point in picking up the phone; instead, exercise a bit of patience and allow a week to ten days for your package to arrive. You can also keep an eye on it using the tracking service on the Royal Mail website.
Ali ExpressUKRoyal Mail
5 years
Had a right bit of luck with the Royal Mail delivery office in Slough. You can trust this number, it's solid!
Royal MailSlough
5 years
I’m having a similar issue; my parcel has reached the destination country, yet it seems to be stuck there with no further updates.
5 years
I've been attempting to ring this number.
5 years
Aliexpress: "Package is with the courier. For further details, please ring 01753 484554." I've ordered something to be delivered in the UK, yet it's been languishing in the Netherlands for over a month now. The tracking info indicates it’s stuck there, while Aliexpress insists it’s going through Customs... in the Netherlands of all places! I mean, honestly, how can an item destined for the UK need to clear customs there? It’s utterly baffling! To top it off, Royal Mail’s tracking has it stationed in Amsterdam. Seriously, Aliexpress, what’s going on? Oh, and that phone number? Forget it - no one ever picks up, and the line is perpetually engaged. What a mess!
AliexpressUKNetherlandsRoyal MailAmsterdam
5 years
I was instructed by AliExpress to ring this number, but received no answer. It appears to be a central hub for sorting or customs related to shipments, perhaps? Quite puzzling, really!
AliExpress
5 years
I've found myself in quite the predicament, similar to what many others are experiencing. My parcel touched down in the UK back in August, and here we are in December with absolutely no progress. It’s seemingly stuck in customs or who knows where. I’ve made up my mind - I’m done shopping on AliExpress. They don’t seem to lift a finger to assist customers in situations like this.
UKAliExpress
5 years
I placed an order on the 24th of September, yet it still hasn’t shown up. I can honestly say I won’t be purchasing from Aliexpress in the future.
Aliexpress
5 years
What a farce! They simply refuse to pick up the phone, and when I dropped a message to the seller, he was utterly useless. Total waste of time!
5 years
Hello! I’m in a bit of a similar predicament; I landed at Heathrow on the 13th of November, and now it’s indicating that it’s en route from China. It’s all rather puzzling, isn’t it? Has it even made it to the UK, or has it been redirected back?
HeathrowChinaUK
5 years
I've only just got my parcel from AliExpress that was dispatched back in June!
AliExpress
5 years
"My package has been sitting in the destination country since the 22nd of October, 2021. I placed my order on the 24th of September, 2021."
5 years
I placed my order on the 12th of November. On the 21st, I received a notification that my parcel had reached the UK. It was the same generic message that most people received. Fast forward to today, the 2nd of December, and I finally have an update stating that it’s with Royal Mail at their depot, and delivery is expected within a few days. From my experience with AliExpress over the past year, I’ve realised that when they claim an item has "arrived at destination country," it really suggests that it’s still on its way. Only when it shows as "arrived at facility" or "customs cleared" can one be confident that the item has truly made it into the UK and will likely be delivered within a week. I suspect they use the "arrived at destination country" phrase to reduce anxiety about the actual shipping method, which is probably not air freight but rather a cargo ship. Nevertheless, there's generally no need to fret, as items usually arrive on time based on the estimated delivery date (in my case, that’s the 4th of December).
UKRoyal MailAliExpress
5 years
I've noticed that the same tracking number appears on my AliExpress orders, and it also shows up on 17TRACK. However, 17TRACK seems to be much quicker with updates. I've received a card in the post, but frustratingly, I can't track anything about it, not even through Royal Mail. Has anyone else been able to collect items with this tracking? I'm particularly eager as I ordered some UGGs! Fingers crossed they show up soon. Any assistance would be greatly valued. Cheers! 🙏🏽
Royal Mail
5 years
Previously, most economical shipments from China primarily relied on Chinese economic Mail and container shipping, which typically took around 30 to 60 days. However, since the onset of the pandemic, Chinese logistics companies have had to adapt. Nowadays, many have switched to using carriers like 4PX, which handle air freight to their hubs in the UK. You really don’t need to bother calling this number unless you’re stressed about delays or tracking issues. I've personally experienced this with over 40 different orders, and they've all arrived quicker than expected, usually within 5 to 14 days! Just keep in mind that it can take up to five days for logistics to collect parcels from the seller, followed by a 2 to 3-day transit to the UK, two days spent clearing customs, and then an additional one to two days for delivery to your location, which can vary. I highly advise against asking sellers to mark packages as low value or as "gifts," especially when ordering from China, as such requests often lead to packages being flagged, opened, and delayed. Also, remember that any customs declaration discrepancies fall squarely on the buyer, meaning you could be liable for any fines that may arise.
ChinaUK
5 years
Don’t even bother trying to ring this number. It appears in the tracking details from AliExpress, but you’ll only find silence or a persistent engaged tone on the other end. Best to stick to the tracking info you’ve got or, if you’re having issues, file a complaint directly on the AliExpress website.
AliExpress
5 years
I can totally relate to your predicament, it’s utterly baffling! I landed at Heathrow on the 13th, and now I'm back in China only to find out my parcels have been passed to the airline today. The seller isn’t making things any easier either; they’ve been rather uncooperative, suggesting I contact the post office, but the number they provided leads to a hair salon in East London! 😂 I had four parcels come through Heathrow on the same day, and one of them was delivered four days after. So, honestly, I’m at a loss as to what's happened with the rest.
HeathrowChinaEast London
5 years
Ah, typical AliExpress! I stumbled upon this number via an email link and figured it would be wise to look it up here before making any calls. I did receive a rather concerning red card from Royal Mail recently, so I’m guessing there’s a connection there. I’ve already sorted out the redelivery on my end. Given that Royal Mail has a call centre based in Slough, it seems like AliExpress may have inadvertently shared this number, possibly due to some confusion on their part regarding the whole process.
AliExpressRoyal MailSlough
5 years
As others have indicated, this is indeed a delivery number from AliExpress. Quite a few folks here have pointed out that you should take note of your tracking number, particularly the part that ends in GB (for instance, QR56477729GB), and then check it on the Royal Mail website. In my situation, I received an exception notice from AliExpress, and upon tracking it with Royal Mail, I found out they had attempted delivery. I've since arranged for a redelivery. I did notice that my address was labelled as a "new delivery address," which could explain any issues with the label being unreadable. By resubmitting my address during the redelivery request, they now might have the correct details. So, it's wise to save your tracking number and review it on the Royal Mail site.
AliExpressRoyal Mail
5 years
I placed an order for a parcel on the 4th of November, and I was told it reached the UK at Heathrow on the 13th. Oddly enough, Royal Mail recorded it as arriving on the 6th of November at 10:22 a.m., with no tracking details available. Fast forward to the 15th, and now I hear it's under inspection in Chinese customs?! Here we are now on the 27th of November, and there's been radio silence since then. I've pinged the seller for an update, but all they've said is that it’s caught up at the destination airport and to hang tight. Has anyone else experienced something similar? Is my parcel stuck in Heathrow or still in China?
UKHeathrowRoyal MailChina
5 years
Ali Express is proving to be quite the headache. There’s absolutely no one picking up the phone when I try to get in touch about my missing parcels. The website suggests reaching out if something goes awry, but it’s all a load of nonsense - I can’t get through to a soul, and when I do manage to get a line, it’s perpetually engaged. Frustrating, to say the least!
Ali Express
5 years
I attempted to reach out regarding my AE parcel, which touched down in the UK on the 13th of November. Unfortunately, I haven't received any news since then; it seems to be stuck and hasn't even cleared customs yet.
AEUK
5 years
At long last, my parcel turned up today! It had been languishing somewhere since the 25th of October.
5 years
Finally got an update, haha! My phone's status switched from the 25th, indicating that it’s now been marked as released and is in customs. Fingers crossed it’s true!
5 years
Blimey! Two parcels have finally been marked as out for delivery today. They've been held up for a month, but it looks like things are finally back on track!
5 years
Blimey, my parcel was languishing in limbo since the 25th of October, but it finally made its way into the hands of Royal Mail just yesterday! How exciting! :D
Royal Mail
5 years
Blimey, my parcel was in limbo since the 25th, but it’s finally arrived today! What a relief! I placed the order on the 9th of October, so that’s nearly a seven-week wait, which is a far cry from the usual 1-2 weeks. Definitely not what I expected!
5 years
Have you gotten that parcel yet?
5 years
I have a strong suspicion that the tracking number is a bit dodgy. I opted for air delivery, yet I'm starting to believe it’s being shipped by sea instead.
5 years
About a year back, I had an experience with Ali where my package was mistakenly sent to the wrong address, and they readily owned up to it. I didn’t bother chasing a refund because, frankly, I snagged it for a mere penny and had no clue what the item was to begin with. However, with six years of spending around £200 on phones and various bits and bobs, I'm a bit uneasy over this whole situation. Like many others, I’ve been advised to ring a certain number... but I really need this parcel! It’s a rather private item, and let’s just say, if my wife were to discover what it is, I’d be in deep trouble! I must ensure I’m home when it arrives! 😬
Ali
5 years
Hello there! Have you had a chance to track your parcel using the parcelsapp as well? I’d love to know what it says. My Royal Mail tracking has indicated the last update was on the 22nd of October, 2021, showing that the sender dispatched the item. Meanwhile, parcelsapp reported its last update on the 12th of November, 2021, stating it was still in transit and making its way through the postal network at London Heathrow Airport, UK. There hasn’t been any news since then; it seems likely it’s been delayed at the Heathrow Worldwide Distribution Centre-the central hub for Royal Mail’s international parcels. It's situated in Langley near Slough. If you're keen to reach out, their contact number is 0843 509 2489.
Royal MailparcelsappLondon Heathrow AirportUKHeathrow Worldwide Distribution CentreLangleySlough
5 years
Have you received your parcel yet? I seem to be encountering the same issue.
5 years
At long last, the parcel that had been held up since the 25th of October finally showed up today! However, I’ve just discovered that another one, which was due on the 13th of November, seems to be stuck in limbo again. What a hassle!
5 years
I find myself in quite the similar predicament, with a package that's been in limbo since the 25th of October, just showing as 'Received by the courier service.' If I check the status tomorrow, I fully expect it to announce it's 'Arrived at the destination country.' The irony is that I have another ten parcels on the way - I've managed to get a few already, which I ordered well before this troublesome parcel, and they all came through without a hitch. I reached out to the seller, who advised me to just hang tight for a few days. I'm left wondering, though - who in the UK should I get in touch with to get some clarity on this stalled parcel?
UK
5 years
It appears that ever since the status changed to "Heathrow cleared from customs" on the 13th of November, there hasn’t been any further information-I've been in the dark since the 25th of October. Has anyone else managed to get theirs yet?
Heathrow
5 years
It's a bit of a farce when Aliexpress doesn’t even have a clue about where your parcel is! Chances are, the tracking number might either be invalid or associated with a multitude of people. This seems to be typical of how things operate in China - all about preserving their reputation, isn’t it? Most of the time, it looks like there's just some sort of error with their tracking technology, but rest assured, your order is likely to show up eventually!
AliexpressChina
5 years
I've never encountered issues like this with AE in the past, but this time around, I’m facing quite the predicament. Four items that were supposed to be sent together arrived at the Tyneside MC, and the last tracking update I received on the 12th of November indicated they were on their way to local delivery. Since then, it’s all gone quiet. The AE tracking system keeps insisting it can't deliver to this phone number. I've attempted to reach out to every single contact number for RM I could find, but all I get are annoying automated responses, which is utterly unhelpful. I've reached out to each of the four sellers, and all they seem to ask is whether the address is accurate. Considering I've been dealing with these sellers for years, if there’s an address issue, it should surely be on them. I'm stuck going in circles with this whole situation! It’s frustrating knowing I have another 50 days to wait before I can file a claim. Thankfully, I always use PayPal, so I should be able to get a refund without too much hassle.
AETynesideMC
5 years
The delivery was actually scheduled for the 9th of November, whereas I was led to believe it would show up on the 12th of November.
5 years
Indeed, my recent order has arrived, while the other one is still making its way to me.
5 years
I gave the all-encompassing tracking website a go, and it turned out that the postal worker from RM attempted to drop my parcel off in an entirely different village. The street was the same, but it was a different place altogether! In the end, I had to trek to a nearby depot to retrieve it myself. Quite the faff, really!
RM
5 years
How can you be certain? And why does my tracking show it was cleared from export customs when it actually arrived ages ago?
5 years
Cheers for the heads up! I received the identical email just now. I managed to locate the Royal Mail tracking number on the AliExpress site, and it’s all arranged for redelivery this Saturday.
Royal MailAliExpress
5 years
It still shows the release date as 13th November, yet I haven’t received it yet.
5 years
Update on the 12th of November via parcelsapp: The parcel is currently making its way through the postal system at London Heathrow Airport. As for the Royal Mail, the latest information I have is from the 22nd of October 2021, merely stating that the sender has dispatched the item. Honestly, this is infuriating! It feels like it's taking forever! I really need my package to arrive!
London Heathrow AirportRoyal Mail
5 years
I've had two parcels that were finally marked as "released from customs" this week, but they've been languishing there since October. It's baffling that they haven't made it to my doorstep yet!
5 years
This number appears to belong to a customs holding facility at Heathrow, and it seems they’re rather unresponsive at the moment. Rest assured, your parcel should arrive within the anticipated delivery window, although it will require customs clearance first. The folks at customs are inundated with a high volume of items due to the current product shortages in the UK, and they're putting in a tremendous effort. If you run into any issues, don’t hesitate to reach out to your seller. Just to reassure you, I've managed to get all my parcels that were stuck there since the 25th of October! Hope this information proves useful!
HeathrowUK
5 years
Cleared customs on the 13th, yet I'm still waiting for it to arrive.
5 years
I've received this parcel notification, and would you believe it? The delivery app is now saying my package is stuck in some kind of export customs check, even though it arrived in the UK four days back. Absolutely bonkers!
UK
5 years
I've been in a right pickle since the 25th of October! ParcelsApp has finally indicated that my package cleared customs on the 12th. But here we are on the 16th, and there's still no sign of my parcel or any news from the Royal Mail system. Fingers crossed it arrives soon!
ParcelsAppRoyal Mail
5 years
I've got a couple of parcels languishing there, one from the 25th of October and another from the 11th of November. The one dated 11th November is currently with Royal Mail and is set to be delivered today, which is a relief! However, I'm still in the dark about what's going on with the parcel from the 25th of October. Quite frustrating, really! 😕
Royal Mail
5 years
I had a parcel lingering about for a solid three weeks since the 25th of October, but it finally made an appearance today. I can only assume it got held up at customs or perhaps it's just the rather unreliable UK postal service at play.
UK
5 years
I reckon this is down to someone’s dodgy package getting intercepted in transit. Looks like we’re all in for the trouble of receiving mangled and resealed parcels while they carry out the usual checks.
5 years
Latest news - my parcel just got its first update since the 25th! “Heathrow - Cleared customs.”
5 years
I’ve noticed some activity with my package since the 25th of October. It was stuck in customs for a bit, but it’s now on the move! Fingers crossed it gets here before long.
5 years
I find myself in the same boat as many others - has anyone actually received their parcel yet? I’ve got more than 40 individual items in limbo! Royal Mail has informed me to hang tight until the 3rd of December, after which the retailers can file a claim. It’s utterly absurd to think they could misplace everything like that! What a shambles!
Royal Mail
5 years
Thrilled to say my package arrived today! Finally! Although, I must mention that the office in Slough was utterly hopeless at answering the phone.
Slough
5 years
Been in limbo since the 30th of October! Based on what I've seen in other comments, it looks like we'll see some action around the 20th of November. Quite a laugh, really! No chance of a discount either. I’ll keep you all posted!
5 years
I noticed that my tracking information has been refreshed overnight, and it now indicates that my package is with Royal Mail. Fingers crossed that everyone else is seeing similar updates!
Royal Mail
5 years
Absolutely zilch.
5 years
All I really crave is my phone cover, you know? It’s all I think about! 😔
5 years
Mine's been playing up since the 22nd of October. It seems it’s not only those from the 25th that are causing issues.
5 years
I've got a parcel that's been caught up since the 6th of November, and another one that's been languishing since the 25th of October. What a drag...
5 years
Just like many others, my AliExpress order has been in limbo since the 25th of October. It’s almost as if a hefty shipment has vanished without a trace on its way to the distribution centre...
AliExpress
5 years
I've just had a look at my delivery and it seems to be on the move-hooray! 🎉 I was starting to wonder where it had gotten off to since the 25th of October. Fingers crossed that everyone else gets their long-awaited parcels soon!
5 years
It seems they've located the container! Mine seems to have shifted as well. 😊
5 years
Have a go with the parcelsapp; it could provide some extra details... I was looking into a package that arrived a few days back, and there were over 30 entries in the tracking history. It’s quite handy for keeping tabs on different couriers too. I've been anxiously awaiting an item, and there's a six-day lull in activity, but I noticed it got updated last night and has finally reached RM. Wasn't aware that 4PX and CAINIAO were involved in the delivery, especially since I opted for AE standard shipping rather than CAINIAO. Fingers crossed that yours arrives soon!
4PXCAINIAO
5 years
I've been eagerly anticipating a parcel from AliExpress, but I've hit a snag. I tried calling the number provided, but there was no response. The order has been stuck in limbo since the 25th of October, and the tracking hasn't budged an inch. It's now the 12th of November! I've reached out to the seller in hopes of some clarity. Has anyone else experienced something similar? This is quite unusual for me, as I'm a regular shopper on AliExpress.
AliExpress
5 years
I've dialled this number a staggering 50 times, yet there’s been absolutely no response whatsoever. It's quite baffling!
5 years
I've been experiencing a similar issue with an AliExpress order here in the UK for a few days now. The Royal Mail tracking is rather frustrating as it merely confirms the number is valid, yet offers no further updates. It appears my parcel might be either lost or simply waiting in line to be transferred to Royal Mail. In the past, I've had better luck with AliExpress items that guarantee a 10-day delivery timeframe, so I reckon it's wise to opt for those in the future.
AliExpressUKRoyal Mail
5 years
I opted for a delivery service that was meant to arrive within ten days. However, just like previous experiences, my parcel has been languishing since the 25th of October. The Royal Mail tracking keeps stating they’re anticipating the arrival of a package, yet there’s been no further information provided. Quite frustrating, to say the least!
Royal Mail
5 years
I find myself in the same boat as numerous others; my package has been in limbo since the 25th of October. The seller keeps insisting that I need to ring this number, but it’s either constantly busy or no one picks up. I'm hesitant to escalate things into a dispute for the time being, as I suspect AliExpress might side more with the vendor at this moment in time.
AliExpress
5 years
Evidently, the parcel gets to a sort of hub and then it goes through customs, which can lead to a bit of a delay. While that’s happening, I’ve been told by the seller that there won't be any updates on the tracking details. Quite frustrating, really!
5 years
Have you received your parcel yet? I've been hanging about since the 25th of October, and the tracking still indicates that it's sitting with the courier here in the UK. Quite the wait, isn't it?
UK
5 years
My parcel has been languishing in one spot since the 25th-completely stationary! It claims to be with the delivery service, yet there's absolutely no tracking information available from Royal Mail. Quite frustrating, isn’t it?
Royal Mail
5 years
I've initiated a dispute with AliExpress, as per their suggestion, to urge the seller into action and get to the bottom of this. It's quite perplexing that all packages sent since the 25th appear to be in limbo. I'm starting to wonder if there's been a security breach somewhere because I frequently order jewellery, which could easily attract the wrong sort of attention!
AliExpress
5 years
I need to wait for another 50 days before I can even raise a dispute! How ridiculous is that?
5 years
Oh no! It seems like yet another one of my orders has ended up with that same number! What a nuisance!
5 years
Just like many others, my parcel has been in limbo since the 25th. The seller keeps insisting that I need to give them a bell, but every time I try, I’m met with silence. I can’t shake the feeling that if I jump the gun and raise a dispute with Aliexpress, they’ll end up siding with the seller. It’s such a frustrating situation!
Aliexpress
5 years
I've been keeping an eye on my package, and according to the tracking info, it's been stuck at the same location since October 25th. The phone line is perpetually engaged, which is rather frustrating! I managed to get through to Royal Mail, but they told me that my parcel hasn’t actually reached them. All they had was a heads-up from the seller stating it was on its way. I'm quite at a loss for what my next steps should be...
Royal Mail
5 years
At what point did your parcel touch down in the UK?
UK
5 years
I've been hanging on since the 25th myself.
5 years
What an absolute farce! I've been hanging around for my order, and no one seems to pick up the phone. It looks like waiting is the name of the game. Honestly, if you're thinking of placing an order for Christmas, might as well forget it!
5 years
I received a notification from my AliExpress tracking system directing me to ring this number regarding an undelivered package. However, I've already got a collection card for my local depot, so it might be best to check with them. I’ll pop in tomorrow to see if my parcel has arrived. Hopefully, it’s waiting for me there!
AliExpress
5 years
I’m in the same boat! I placed a combined order from a single seller, and I haven’t received any updates since the 25th of October. It’s quite frustrating, to say the least!
5 years
I find myself in a similar predicament-my parcel has apparently hit a snag in customs, possibly at the Langley sorting office, and it’s been languishing there since the 25th of October. They provided me with a rather worthless phone number to reach out, but I’ve had no luck getting through. I've informed the seller that if it doesn't arrive by the week’s end, I’ll be forced to file a dispute. Frankly, I’m fed up with AliExpress; there always seems to be some sort of hassle!
LangleyAliExpress
5 years
If you're waiting on something from AliExpress that's stuck in customs, they usually provide a number you can ring for queries. Typically, after about three days, you'll see your tracking info change, indicating that your parcel is with a delivery crew or has cleared customs. Following that, the Royal Mail tracking will ping you the next day, often with a timestamp but lacking any specifics. Once you get that update, be prepared for the parcel to create a 48-hour delivery window, which means it should arrive within the next couple of days. I've experienced this process on four separate occasions now.
AliExpressRoyal Mail
5 years
I've tried ringing this number countless times and there's been no reply. I contacted Royal Mail, and they informed me that my parcel from the seller has ended up at a delivery centre here in the UK, where they've generated a tracking number. This will then be relayed to Royal Mail for them to deliver it to me. I checked the tracking details on AliExpress, and it instructed me to ring this number, with the last update showing as 5th November. I've dropped a message to the seller to push for some answers, otherwise I’ll have to initiate a dispute. The frustrating thing is that it's a combined package, so due to this mishandled delivery, my two other parcels from different sellers are now caught up in this mess for no good reason at all!
Royal MailUKAliExpress
5 years
Has it turned up yet? I'm eagerly anticipating something that was supposed to arrive around the same time.
5 years
I received the same notification for both of my parcels from AliExpress. A few days back, I attempted to ring the number, but every time I tried, the line was engaged. After leaving it for a bit, I decided to check the Royal Mail tracker and thankfully, my items were indeed on their way. It appears that the tracking system on AliExpress doesn’t integrate with Royal Mail’s details. Luckily, mine arrived today, so my advice would be to hang tight; your order is likely on its way as well! 😊
AliExpressRoyal Mail
5 years
I'm currently on tenterhooks for two deliveries. One has been marooned since the 25th of October, while the other has been languishing since the 5th of November. Oddly enough, the parcel that was stuck since the 5th has just had an update on the Royal Mail site, confirming they've received it. As for the other one, it remains a mystery... I've been scouring this thread to see if anyone else has received theirs from the 25th. I shall keep you all posted should there be any developments. Wishing everyone else the best of luck with their parcels! 😊
Royal Mail
5 years
Have you had any luck with your order arriving? Mine's been in limbo since the 25th of October, and I’m unable to file a complaint until December rolls around! What a bothersome wait!
5 years
I've tried reaching this number for what feels like ages. Either it's permanently engaged or it just doesn’t seem to ring through. I've made an attempt to raise a dispute with AliExpress, but frankly, it’s not promising. It seems I’ll probably have to resort to getting my bank involved for a refund instead.
AliExpress
5 years
I received a delivery notification from Ali Express asking me to call, as they were unable to complete the delivery. However, every time I try, it just keeps ringing with no one picking up, or the line is perpetually engaged. Quite frustrating, to say the least!
Ali Express
5 years
I received an email from Ali Express stating that I should ring this number due to a failed delivery. However, whenever I tried to call, it was either going straight to voicemail or the line was busy. Interestingly, the number had a Royal Mail tracking code associated with it, so I decided to check it out on the Royal Mail website. It turns out they couldn’t deliver it yesterday, but it’s apparently set to be delivered today. Fingers crossed it arrives!
Ali ExpressRoyal Mail
5 years
I received a similar notification from Aliexpress; my package appeared to vanish into thin air for a fortnight! However, much to my relief, it arrived yesterday courtesy of Royal Mail.
AliexpressRoyal Mail
5 years
In line with what others have mentioned, I’m dealing with a delivery from Ali Express. According to their tracking information dated 25th October 2021, it states, "Received by the delivery company. For further details, please ring 01753 484554". Unfortunately, Royal Mail is unable to assist since they've yet to receive the parcel. If I can't get through on the phone, it seems like it might be in limbo. I suppose I’ll just hang tight until the delivery period expires and then I’ll lodge a non-delivery claim with Ali.
Ali ExpressRoyal MailAli
5 years
I've had a similar experience with that number too. I attempted to give it a ring, but it either just kept ringing or was busy. After a couple of days, I decided to hold tight, and lo and behold, my tracking info changed! It now states that Royal Mail has it at the main sorting facility, and delivery should be on the cards shortly. Just holding on until it arrives.
Royal Mail
5 years
AliExpress isn’t much different from the rest, is it? My parcel's last update was on the 25th of October, and here we are on the 9th of November with nary a word from Royal Mail other than it’s been sent off by the seller. Has anyone else found themselves in limbo with the status reading, "Received by the delivery company. For further assistance, please ring 01753 484554”? At what point should I just accept the reality and move on?!?
AliExpressRoyal Mail

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