I'm currently with Pure Planet and I had just put in a request for something when this number rang me three times back-to-back! I answered on the third attempt, but there was nobody there. Given that they're primarily an app-based service, perhaps they ought to focus more on their online platform instead of making calls!

It appears that the customer retention folks over at Pure Planet energy are keen on putting the pressure on you. My advice? Brush them off just as they've brushed aside your efforts to reach out to them. They seem perfectly content being all “online-only” until the moment you decide to part ways – then it’s all warm and friendly gestures. Quite the double standard, isn’t it?

I've been hearing quite a bit about the customer loyalty measures concerning Pure Planet, the energy supplier. Quite interesting to see how companies like this are attempting to keep their clients on board, isn’t it? The strategies they employ to enhance client satisfaction and retain their customer base are worth noting.

I’ve just received a dubious call that seemed to be a scam relating to HMRC and tax fraud. It definitely raised my suspicions!

What’s the reason behind their calls?

Ideal Earth

What a shady operation!

I received an automated message stating it was regarding my energy provider.

I've come across a certain energy provider named Pure Planet, and it seems to be quite noteworthy.