01181180000

☎️ 01181180000 👆 is a valid (Landline) United Kingdom Phone Number and it is issued by BT. It is part of the phone block 118118 with a prefix of 0118. The area code 0118 originates from Reading.

When this phone number pops up on your Caller ID, it could be in one of these formats:

+441181180000+44 118 118 00000118 118 0000+44-118-118-0000

If you want to return this call, click here to see the call charges.

0118 118 0000 Tagged as:

virgin virgin media direct enquiries google paul

TimeLine of events for phone number 01181180000

  • Unexpected charge; potential account hacking
    Aug
    2015
  • Unexpected £50 phone bill received
    Jul
    2015
  • Angry about high phone bill
    Jul
    2015
  • Virgin users charged for unauthorized calls
    Jul
    2015
  • Overcharged for call, want refund
    Jul
    2015
  • Unexpected charge, concern from users
    May
    2015
  • Unexpected charges for unused calls
    Apr
    2015
  • Repeated unfamiliar charges cause frustration
    Mar
    2015
  • Unexpected charge on phone bill
    Mar
    2015
  • Frustrated with Virgin's billing issue
    Feb
    2015
  • Unrecognized charge on phone bill
    Jan
    2015
  • Unknown number charged on bill
    Nov
    2014
  • Blocked expensive numbers from Virgin
    Nov
    2014
  • Unexpected charge for unfamiliar call
    Oct
    2014
  • Unrecognized charge for unknown number
    Oct
    2014
  • Virgin Media bill has complaints
    Sep
    2014
  • Expensive call, user very frustrated
    Aug
    2014
  • Unexpected charge for unmade call
    Sep
    2013
  • Unknown number appeared on bill
    Sep
    2013
Number Of Searches: 1 Number Of Comments: 19 First Seen: 14 September 2013 General Reputation: negative

This number has recently been searched from Castle Cary(Somerset), Chipley(Somerset), Ripley(North Yorkshire) and Seafield(Midlothian).

01181180000 has 19 comments of which 18 x neutral and 1 x negative

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01181180000 Summary (Read all comments)

Phone number ☎️ 01181180000 👆 is reported as a suspicious and costly premium number frequently appearing on Virgin Media phone bills without users' knowledge or consent. Many customers have been charged significant amounts for calls they deny making, often described as "directory enquiries." Complaints highlight inadequate customer service responses, concerns over potential account hacking or fraud, and frustration with the lack of clear explanation or resolution. Several users report blocking the number to prevent further charges. The situation has led to widespread dissatisfaction and distrust towards Virgin Media, with calls for the company to investigate and take responsibility for these unexplained fees. New visitors should approach charges linked to this number with caution and scrutinise their phone statements carefully.

Reports on phone number 01181180000

11 years
I recently reviewed my phone bill from Virgin and was surprised to see a charge of £4.97 for a number listed as "DIRECTORY ENQ." As the sole user of my Virgin phone, I can confirm that I did not make this call. After contacting Virgin, they explained that it was a premium number and not associated with them. However, they promptly refunded the charge. I appreciate Virgin's swift action in resolving this issue. Nonetheless, the incident raises concerns about potential security breaches or unauthorized access to my account. Is someone attempting to hack into my account? I am uncertain and worried about this rip off. If Directory Enq is indeed a legitimate service, widely advertised nationally, how can I report such fraudulent activity?
Virgin
11 years
We are extremely unhappy about our phone bill, which has come to £50 for a single call. If Virgin does not take appropriate action, we will be very displeased. It is absolutely disgusting and must be addressed through formal complaints and documentations.
Virgin
11 years
We've recently received a telephone bill of £50, but we have absolutely no idea why.
11 years
It appears that many Virgin users, including myself, have been charged £59.39 for a 27-minute call to a specific number. I suspect that Virgin's website has been hacked, resulting in unauthorized calls being added to users' accounts. This mistake lies solely with Virgin, as it is improbable that all of us could be mistaken about this issue.
Virgin
11 years
I am absolutely appalled with the customer service I have received. To my shock, I was billed £27 for a 12-minute phone call that nobody in my household made. This has left me deeply disgusted. I am absolutely furious and feel like I am about to explode. I demand an immediate refund, or else I will have no choice but to cancel my account.
11 years
I'm concerned about the £3.71 charge on my recent bill for a call to an unknown number, 01181180000. This is a matter of concern for us. Other Virgin telephone users have also mentioned similar issues.
Virgin
11 years
I have recently been charged £121 by Virgin for approximately 20 calls made to a number. It is quite frustrating as nobody in my household uses the landline, as we only have Virgin broadband. This seems like a complete rip-off!
Virgin
11 years
I have noticed this particular number appearing three times on my bill this month. I am unsure of its origin. There is a charge of £10.14, another of £5.85, and one more for £12.28. These unexpected charges are the type of issue that drives people to switch networks.
11 years
I've recently received my Virgin bill and noticed a charge of £5.85 for a two-minute phone call that no one in our household made.
Virgin
12 years
I am greatly frustrated with the charge of £25 that my 84-year-old mother has been subjected to, even though she did not make any calls. Contacting Virgin was completely unproductive. However, it is important that someone takes accountability for this issue, and rest assured, I will not overlook it. This ongoing dissatisfaction is shared amongst many Virgin customers who have had enough.
Virgin
12 years
I have no clue about the origin of this number, but my Virgin bill has been charged twice for £5.85.
Virgin
12 years
I noticed a charge on my bill that I don't recall making a phone call for.
12 years
I recently contacted Virgin Media about a discrepancy on my bill. They informed me that the charges were for calls made to a direct enquiry number, which had also appeared on other bills. Despite explaining that I had not made these calls, I was unable to make any progress with Virgin. I eventually had the numbers blocked from my phone line.
Virgin MediaVirgin
12 years
We are facing a common issue that many others have already mentioned. We noticed a charge of £16.56 on our bill for a 7-minute call to "directory enquiries" that we did not make. Tomorrow, we will be contacting Virgin to express our dissatisfaction with this charge and seek clarification.
Virgin
12 years
We've noticed this number appearing on our bill, but we definitely haven't made any calls to it.
12 years
I've received my Virgin bill, and it shows a call to the number 01181180000 with a duration of 2 minutes, costing £5.85 excluding VAT. The thing is, I didn't make this call. Just wanted to bring it to your attention.
Virgin
12 years
I received a bill from Virgin Media with the same issue. It claims that I called Direct Enquiries using the number 01181180000. However, I never use Direct Enquiries as they charge exorbitant fees. Curious to find out who they were, I decided to call this number and confront a member of my family about it. To my surprise, the number didn't exist. How can Virgin Media send me a bill for a non-existent number? Frustrated, I decided to search for the number on Google in hopes of uncovering the company behind it. Unfortunately, I couldn't find the name of the company, but what I did stumble upon was a lengthy list of complaints mainly from other Virgin Media customers who experienced the same problem. It seems that Virgin Media has received numerous complaints about this number appearing on customers' bills. Clearly, something is amiss here - there must be some sort of scam taking place. So why haven't they taken any action against it?
Virgin MediaDirect EnquiriesGoogle
12 years
I accidentally dialed this number for directory enquiries. I usually double-check the costs before making such calls. But this time, I was billed £4.69 for a 2-minute call. It really frustrates me. Best regards, Paul
Paul
13 years
I have been billed for a phone call that I did not make, but it seems to show up on the bill as if I did.

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Call Charges

If you want to return a call to ☎️ 01181180000 👆, it will cost you £0.16 per minute on landline and between between £0.03 to £0.65 per minute on mobile. Additionally, there might be a connection charge of £0.23.

About 01 Numbers

These digits are linked with specific locations in the UK and are often utilized by residential and commercial properties. Also known as as 'basic rate', 'local rate', or 'national rate' numbers, the call costs for these geographic numbers are dependent on the time of day. Several service providers offer call packages that provide free calls during selected times. Call costs from mobile phones are based on the chosen calling plan, with a number of plans including these numbers in their free call packages.

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